I just had the best service ever. It was so fast. It was so quick the most amazing customer…read moreservice. The inside was so clean and the location was perfect. I'm so happy that I made an appointment here and I will definitely be coming back!

Was looking to get a Brazilian that does Hard wax and I came upon this business. I checked their…read morereviews and they had great positive feedback. So I took a chance With them and the receptionist asked if this was my first time and I told her yes, she asked questions to what I am looking for today. She let me know that the service is $40. She told me that they had available slots right now and she gave me over to Suely. Suely was very claim, easy going and very Funny older lady. She talked to me while giving the service. She explained her background to me and how she started this process. this lady has been in business for over 25 years so I knew she would be great. And that she was! There was hardly any pain and the wax wasn't to hot. The service was done quickly & professionally. You have found a loyal customer in me. Go see Suely if you come to the Dunwoody location.

Absolutely cannot recommend unique tread wax sugar enough …read more Every time I go I get consistent , quality service from Sumi ! Sumi is excellent !

I visited this place on Friday around midday. I had been there once before, a long time ago, and…read morenow I remember why I never went back. This visit was so horrible. There was no wait, which was nice, but everything went downhill once the service started. When the esthetician walked in, I immediately told her I had one request that she not snatch large areas because I'm very sensitive down there. She completely ignored that. The first red flag was when she put on her gloves and then threw her hair into a ponytail. That was unsanitary behavior! It instantly turned me off. I don't know why I didn't say anything, but I just wanted to get it over with. Then the sugar wax was super hot. I told her again that I needed her to do smaller sections not tiny, but smaller to make it less painful. She seemed irritated by that. When I asked if she could blow the wax a lil before applying it, she ignored that request too and just said, "It's okay, it only feels hot because it's on the skin." It felt dismissive, like she wasn't taking my discomfort seriously. Throughout the service, she handled me roughly and pressed too hard while checking areas with the wax strip. It felt careless and painful, like she had no regard for my sensitivity or comfort. To make it worse, she didn't even let me clean myself afterward she wiped me down afterwards, which was uncomfortable and inappropriate. Normally, they give you a wipe and allow you to handle that yourself. Overall, she made the entire experience much more painful and unpleasant by ignoring my requests and rushing through the service. There's a big difference between working quickly and being aggressive and rude. I won't be returning here. I really hope she works on her attitude and learns to respect customers' requests especially when it comes to something as personal as a Brazilian wax. I don't remember her name, but she had short black hair. Good luck to anyone who goes...I just hope you get treated better than I did.

I must admit the staff here are very friendly and the place is nice with good vibes. However my…read morebrows look awful. They are uneven and not darken at all. No matter how much she added to the tint it seemed light as heck. Cheap quality tint for sure.

I went there to get my eyebrows and my upper lip waxed.. they completely destroyed my eyebrows…read more... Messed up my eyebrow shape as well as leaving ALOT of sparse hairs left... after the fact they completely forgot to wax my upper lift. When it was time to pay they tried to charge me for both services. The atmosphere was ok but they did not care about the quality of their work at all. Do not come here, you WILL be disappointed!!!

This was my first Brazilian, but Mary came highly recommended from a previous classmate. Making an…read moreappointment was as easy as emailing or calling her on her cell phone! She was accommodating to my schedule...which I loved. I got there...she offered me a shot to take off the edge...lol. And we got to it. I was very comfortable with her and her technique made the process waaaayyyy less painful than I expected! For the $40 price point ( or $35 for reoccurring 4 week apps) her expertise and gentle touch was more than worth it!! Needless to say...I will be back in 4 weeks!!!!

I've had continually great service and a really good experience with Mary - she's really…read moreprofessional and great at what she does.....makes you feel at ease and as comfortable as possible considering... :-) Overall great for really good value - best I've found!

Arkisha was so nice. Came for the wax and V-steam package, great price for the services. She was…read morevery professional, knowledgeable and accommodating. I felt comfortable. She was meticulous with the wax and the steam was very relaxing. Will be back soon for a facial and again when I need another wax.

I booked a couples massage for my bfs birthday. I booked last minute & they accommodated us the…read moresame day. Great customer service. They offered snacks while we waiteThey ladies who served us were so friendly and professional.The space was cute and clean. They offer many services! Black owned and operated! I had a blast there. Will definitely be going back.

Ask for Katy! You will not be disappointed! She knows what she is doing and I always leave feeling…read morebeter about myself!

Very nice very clean wax spot. Very aesthetically pleasing. The place gets very busy so you…read moredefinitely want to make sure you book an appointment. I got my eyebrows waxed and them tinted for wedding that I was going to be in. The wax was very quick and painless. The tinting, I don't think stayed on long enough. I know the young lady that was working that day was by herself because some other people called out so she was rushing to get through appointments to stay on time. Other than that it was a really good experience.

Was excited to try this location but was turned away for being 10 minutes late, with a 10 minute…read moregrace period..was told by Chantel the proud owner/manager(as she announced) it's actually 8 minutes grace period but corporate has it wrong & they JUST realized. When i mentioned it being my first time & not knowing, they said my spot was already gone. After expressing frustration, no apology was made, no empathy shown. The irony of the tech hanging out & eating shows they just didn't want to work....Try any other location but Kennesaw, they are not in the people business. I'm shocked by the poor customer service. Reaching out to BBB asap

By far the worst wax experience I have ever had. Went in for an eyebrow wax and asked for a simple…read moreclean up. I didn't ask for a shape change, thinning, etc. My waxer, Kayla, proceeded to wax the entire top portion of both my eyebrows. When she showed me the results and I mentioned how thin they were, all she replied was "sorry." On top of this, they deleted my Google review. This was my first and last time at EWC.

My skin is so happy after my facial today! Such a calm and relaxing experience. I can't wait for my…read morenext facial!

Amazing customer service, quality products and gave me some really good direction on how to enhance…read moremy skin care