This is where we come to get all of our dog stuff! The owner is so nice and his dog teagan is so…read morewell behaved and cute!!! They have a great selection too

This is the BEST dog store!! I always look forward to stopping here when I'm in town! The owner is…read moreso nice and helpful, and Tegan is such a friendly shop pup/greeter (who also makes some good recommendations)! They have a great selection of high quality brands and everything you could need for your canine companion! I especially love their selection of dog treats and toys so I can always have a nice variety on hand for my pups! The selection and friendly customer service makes this place my favorite, and I highly recommend it!!

Out of all the pet supply stores in Austin, Healthy Pet hands down wins without any competition…read more There are 5 locations conveniently located throughout Austin. From the five (three of which I've been to), the Seaholm location always has the more diverse variety of dog food. Our go to brand the kids haven't stopped enjoying--Nutrisouce Pure Vita, which uses limited ingredients for sensitive tummies. The only caveat to this location? If you're coming in, parking is horrendous due to its location in Seaholm-- especially when you're carrying out a 25 lb bag of dog food each month. They need at least a 5 minute parking zone designated for pickups! Do yourself a favor, take advantage of their free local delivery instead

Wonderful experience. They know my dogs' names. They're friendly and greet you when you enter. If…read morethey don't have something in stock they will offer to get it from another location as early as same day or next day. If it's not something in stock, they will order it for you. They communicate promptly when your order is in. Most of all they are wonderful with the dogs, they all really are loving to the doggies. :)

Took my dog for a haircut. Annie was his groomer…read more She did a really nice job. The other people working in the shop were also so sweet to him. He's usually really anxious, and when I came in to pick him up, one of the girls was sitting on the floor with him, just petting him. Excellent customer service. Their prices are reasonable and they did a good job. I would definitely go back. You should know that you need to have proof of rabies vaccination with you. Otherwise they will not see your dog. That happened to me once where I had to go home. Even so, this time I forgot it-- left it on the counter next to the front door! but luckily I was able to get an electronic copy and that's sufficed.

I am very disappointed with my experience at PetSmart. I tried to return an item that had never…read morebeen used, but the staff showed no understanding of my circumstances and offered no flexibility. The manager, Joshua, was involved in the situation, and I left feeling dismissed rather than heard. I understand that stores have return policies, but customer service should also include empathy and a willingness to listen. Unfortunately, that was not my experience. Because of how I was treated, I will no longer consider shopping at PetSmart. I hope management takes customer service more seriously so that other customers do not have the same experience.

I was looking for a gift for a cat and dog lover when my neighbor recommended Tomlinson's,…read morespecifically this location near Target. I had never been to a Tomlinson's before--honestly, I had never even heard of it since they don't have any in California. I learned during my visit that there are 18 locations in Austin, and WOW, what an amazing store! The customer service here is on another level--it honestly felt like the hospitality of a high-end hotel. The staff is incredibly kind and welcoming, even opening the door for customers. They truly go out of their way to help, and I'm not exaggerating! I believe the employee who assisted me was Vanessa, and she was fantastic. She helped me pick out the perfect gifts, especially for the cat-related items since I don't have a cat myself. I was shopping for an 8-year-old who has two cats, so I wanted the best toys. I ended up choosing a faux rabbit foot toy with feathers for self-play, a classic "Lambie" plush, and a handmade hemp catnip mouse with a long tail for interactive play. I even learned a lot about catnip, which I had heard of before but didn't actually know much about--this staff is truly knowledgeable! I also brought my dog with me, and not only did he have a blast playing with other dogs, but the store also gave him free treats to try. They even sent me home with some freeze-dried sample treats, which was such a nice touch. The selection of dog toys here is incredible--I'd honestly be hesitant to bring a child in because the toys are so high-quality, they could pass for children's toys! I ended up getting an amazing eco-friendly crocodile toy made entirely of recycled materials. Its legs are ropes for tug-of-war, and its hollow body holds a replaceable water bottle that creates that satisfying crunching sound dogs love. Once the bottle is chewed up, you can swap it out for a new one--such a smart design! This store has everything--leashes, collars, treats, and a huge variety of toys for both tiny and giant dogs. They also had the cutest little plush toys shaped like root vegetables with adorable faces--absolutely melted my heart! Prices were super affordable, too. Honestly, after seeing what they offer, I don't see the point in ordering pet supplies on Amazon anymore. Stores like this deserve our support, and it's a place my dog genuinely enjoys visiting. I was also looking for travel-sized dog food for a trip and found some perfect 3.5 oz pouches for only $2, which I could take in my carry-on. While browsing, I noticed a lot of repeat customers stopping in just to grab their favorite treats from a self-serve treat station, kind of like those bulk snack bins at Sprouts or Whole Foods. Next time, I'll have to check it out for my dog! Another thing I need to ask about is their nail trimming service, which my neighbor mentioned. While I was there, I even saw the staff helping deliver an adopted puppy to its new home--such a sweet moment! And as I was checking out, I learned they offer same-day delivery, which is so convenient. I haven't placed an order yet, but it's good to know that option exists. Overall, this was such a fun and memorable shopping experience. I'll definitely be coming back and getting all my pet supplies here from now on!

I love love love tomlinsons. They have such quality food for a good price plus a discount if your a…read moremember. All the staff is absolutely so sweet. When they have cats for adoption they are always well taken care of and so adorable. I only come here for my cats things. Weruva cat food is amazing. The sustainbly yours cat litter clumps like a dream.

Austin Pets alive saves the lives of 12,000 pets per year, who come through the Austin shelter --…read moreand countless more with their outreach to animals and organizations throughout Texas and the country. APA!'s mission is to promote and provide the resources, education, and programs needed to eliminate the killing of companion animals. Their vision is that every shelter animal, in Central Texas and beyond, gets a true chance at the life they deserve. Austin Pets Alive! is not an average animal shelter. They pioneer comprehensive, innovative programs designed to save the animals most at risk for euthanasia. They have a 95% animal save rate...the highest in the country. I volunteer as a dog walker every day. The dogs are well cared for, and they ensure that each dog gets walked 3 times a day. In addition, they participate in play year activities to make sure they get proper exercise and socialization. The kennels are always kept clean and hosed down after pet accidents. They have matchmaker services to make sure an adopted pet is compatible with their new owners. And they offer a lifetime of behavioral support, by dog behavior experts, for adopted dogs. Austin Pets Alive values their volunteers and hold appreciation meetings twice a year. The most recent one as at AGBG, with free pizza for everyone. They were voted best nonprofit for several years.

I dropped off my 10 week old kitten to get neutered at 8am. They told me to pick up later between 5…read more-5:45 pm. When I got there to pick up they told me that they hadn't even started the procedure yet. They finally finished up around 6:15. ***So they left a tiny kitten in a box with no food or water for 10 hours! The team there seemed overworked and not trained well. I found incompetence across the board at APA. Will never go back.

Dr. Lawson and his nurse Jayden were wonderful with my sweet lady. Really appreciate the loving…read morecare she was given.

Beautiful, spotlessly clean space with the best vets and vet techs! Their app makes it super easy…read moreto book an appointment and sends reminders for upcoming vaccines. Vet care made easy!

I took my dog to Barton creek for a cool off session and he somehow ended up getting at least one…read morecut. The blood was all over his ear/the side of his head and I couldn't tell where it was coming from or how bad it was. But I did see a very prominent but small cut on his ear I couldn't get to stop bleeding. The cashier/rep, Diana, was AMAZING. both at keeping me calm and figuring out how to stop Charlie's bleeding. She was incredibly knowledgeable about what would help as well as what could've caused it, and is very good about working with very skittish dogs who are not necessarily sure about people (my boy is a rescue and was already confused, but would work for cookies and scratches ) He is currently bathed and lounging on the bed. It was thankfully that one ear and one small one on the other side. No more blood. I can't thank her enough. would absolutely come back here and she deserves a raise!

I recently took my Great Pyrenees, Peace, to the Petco on Bee Cave Road for grooming, and it was a…read morefrustrating experience from start to finish. The groomer, Shawna, greeted us with a negative attitude and immediately took an accusatory tone about Peace's mats. Instead of being helpful, she made it sound like Peace's mats were some huge problem that she couldn't handle without drastic measures. I accepted that she might need to shave some areas and asked how long it would take. She said two to four hours, and I agreed. An hour later, I got a call saying they couldn't continue at all due to a corporate policy about mats behind the ears. I found it baffling that they wouldn't just complete other parts of the service--like de-shedding or trimming the nails--if there was one area they couldn't handle right then. To make matters even stranger, when I picked Peace up, I saw they had already done part of the service by removing mats on her backside. Shawna even showed me the fur she'd removed. Yet when I asked if they could at least trim Peace's nails so I wouldn't have to worry about her comfort, Shawna refused. She claimed she couldn't do the nails without charging me again on another day, even though I'd already paid for a package that included nail trimming. It was completely illogical: they had started some parts of the grooming, but she insisted I had to come back on another day and be charged again if I wanted the nails done. When I questioned this, she just sighed impatiently and basically made it clear she didn't care. There was no apology, no attempt to find a reasonable solution--just rude, unhelpful behavior. I wouldn't recommend this location to anyone.

Yep, another 5 star review for this extraordinary grooming business!…read moreMelinda and Jacob are ABOVE 5 stars! My last two rescues were older and terrified of grooming. My vet suggested Barkin Creek Zilker, and it is the golden ticket! They care, they are excellent and my dog, Dude, loves to visit! Thank you!

Michelle does an amazing job! I have a senior dog and she is very kind/patient with her. And her…read moregrooms always come out so nice and fresh.

This is the best pet store I have EVER been to, very clean and organized and extremely friendly and…read morehelpful staff. Most importantly, all of the animals being sold were thriving. Very clean enclosures, and they all looked so lively and happy. All of the reptiles and rodents and birds were out playing and didn't seem to hide away as I feel they do in other pet stores I've been to. You can tell that the staff really cares about the animals and their customers

We walked through the store today and were quite surprised at how dirty the rodent enclosures were,…read moreparticular the rats. There was poop smeared all over the walls and glass, as well as the animals tails. It doesn't seem like this enclosure has received a proper cleaning.

My friend told me there were baby pigs at this Herpeton, and for weeks, I obsessed about going to…read morelook at the baby pigs. Finally, one day when we were going to Target, my boyfriend suggested we first go look at the baby pigs. I was thrilled! When we walked in there, the first thing I noticed was the incredible stench of reptiles and tiny mammals (one star off for that). Whew! Once I got past that, I felt like a kid at the zoo. Each aquarium had an even more amazing animal than the one I'd just looked at: bearded dragons, veiled chameleons, exotic roaches (okay, that's just disgusting, and I'm glad they didn't come out to say hello), chinchillas, ferrets, and even just plain old mice. There were so many varieties of reptiles, I couldn't remember them all. They even had a Reticulated Python in its own closed off quarters that had large viewing windows. I don't think I'd ever seen a snake so large that close. Truly frightening. It will definitely give you the creepies. A gigantic tortoise also free-roamed the shop - he was fast, and he was chomping on all lettuce strewn about the floor. Oh, they didn't have any more baby pigs, but they offered to put us on the mailing list. We politely declined, but I just may have to go back and see if they're there next time.

You know what surly teenager working behind the counter? All I want is some damn mealworms for my…read moregecko. You don't have to dish me attitude when you a) don't have said item like you usually do and b) I have the audacity to ask you when you might be getting them in. Put down the bong and be human, you freaky bastard.