Personalization process is sketchy - returns are a nightmare - beware of this business - DO NOT…read morepurchase from them. The quality is ok , but customer support is non- existent.

I made a purchase during NFR in Las Vegas on Dec 14, 2023. They did not come through with the order…read moreof a men's logo shirt. I have corresponded by email (12 attempts every two weeks with replies from them of a resolution) and four phone calls only to be ghosted every time! At this point even a refund is all I want because I'll be damned if I support their products. They simply do NOT care! Zero absolutely no regard for basic customer service! Here it is now 112 days since that original transaction and still no resolution nor even the courtesy of a positive reply!!

On vacation with Mom, and she wanted to see if Dillard's had anything on sale. She has a few gift…read morecards she wanted to use. After looking around, we decided to go check out the rest of the mall. The staff at Dillard's seemed welcoming, friendly, and helpful. As always, there is also a ton of merchandise offered. No lack of inventory to look through and purchase. Guess inflation has affected every aspect of life as the prices seemed to be as high as ever. At least the store was clean and smelled good, especially the perfume and cologne area.

Terrible service. Selection only ranges from one item. Service ladies whisper under their breath…read moreabout your choices. CAN NEVER find them when the times convenient. Will not be coming back. And recommend if anyone's into getting put down and judged while shopping be my guest because Dillards just the place for it .

Danger danger, they're asking for a lawsuit. They have closed all the fitting rooms and made them…read moreone consolidated unisex fitting room. No one controlling it, no one watching who's going in or out. Someone's going to do something bad and it's gonna be all their fault for making a dangerous situation.

I always find what I need. The staff is always nice and helpful. It is my favorite store.I will…read morecontinue to shop there.

I'm from LA where I thrift all my clothes all the time! had a lot of designer and cute things for…read morethe lowest prices i've ever seen. one of my downsides is that they didn't have any skirts displayed at all, which was odd, considering it was a large store. i also asked one worker for help to find an item i put on hold and she wasn't much help, so i asked another worker and she was the most helpful--so thank you to the girl with purple hair for being the best and finding my clothes!

I was recommended and told they needed plus size clothing and I had GREAT condition clothing in…read moreworn or even touched tbh. She goes we took 15-20 items and said we will be giving you 24 dollars and I was so confused bc most of the tags I had legit said $20+on it- and they were so bland attitude and service overall. just go ahead and sell on marketplace, or depop etc. she said Plato's they takes 50-60% of what the cost is for the item and give you a small percentage of that. i took my stuff back. San Antonio one is better ALL overall.