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    The Brake Company

    5.0 (8 reviews)
    Closed 8:00 am - 5:30 pm

    Services - The Brake Company

    Routine automotive maintenance

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    Brady's Auto Repair and Diesel - 2001 LB7

    Brady's Auto Repair and Diesel

    (31 reviews)

    After more than five years of taking my vehicles to Brady's Automotive, I'm very disappointed to…read moresay I won't be returning. My most recent experience was completely different from the level of service I had come to expect. I felt the work was rushed, my concerns were dismissed, and the customer service was rude and unprofessional. As a long-time customer, I expected better communication and to feel like my concerns mattered. Instead, I left feeling unheard and undervalued. Trust is one of the most important qualities in an auto repair shop, and unfortunately, I no longer have that trust. After more than five years of loyalty, it's disappointing that things ended this way. I hope Brady's Automotive takes this feedback seriously and improves the way they communicate with and treat their customers.

    If you want to pay higher prices than the dealerships, this may be the place for you. If you want…read moreto be itemized for every single thing they touch, you may like this place. If you already know what is wrong with your vehicle but want to pay diagnostics fees and repair charges even if you were right and they didn't need to charge you diagnostics, then this place will suit your fancy. If you don't really need your vehicle and they can keep it a while, they got you covered. If you like to bring your vehicle back because it's doing the very same thing you took it in for, they really will please you with multiple trips and more things to fix and pay for! I'm sorry, I tried them with both our vehicles thousands of dollars later, like $9k, both our vehicles still are having the same issues. I just can't afford to give them anymore money or time. But hey, they are really nice guys!

    Fair Oaks Automotive

    Fair Oaks Automotive

    (33 reviews)

    **STEER CLEAR OF FAIR OAKS AUTOMOTIVE!**…read more Hi neighbors, i normally keep pretty quiet and to myself about this stuff, but i wanted to share a very unfortunate experience my husband and i had with Fair Oaks Automotive. I am attaching the review my husband wrote with photos, but just in case TLDR, they damaged my husband's property and are refusing to pay to fix it. Their final offer was for us to pay half and they pay half of the large tear they made in my husband's car seat. We shouldn't pay ANY of it when we didn't create the tear. Their reasoning is that "we aren't going to pay to fix your seat when the seat was already worn out anyways." We have been very surprised and shocked with how the owner has chosen to handle this situation and refused to make it right. You cannot just go damaging a customer's property and not fix it. Mistakes happen, but it's how you choose to handle those mistakes that's important. I would advise everyone to steer clear of them or take very detailed before and after photos of their vehicles before turning them over to them. We are now unfortunately going to have to pay to reupholster the seat due to someone else's damages. In the photos attached: you can see a large rip where an employee sat down in the driver's seat to fix my husband's window with a tool or keys in their back pocket and then turned it back in to us without saying a word. We paid them over $1200 for their work on the car.

    Im just a girl who still doesn't know much about my car and what services i need and how much i…read moreshould be paying. I've gone just about to every big automotive place and always get told different parts and pricing for the same services. I came to this place and felt like i was treated like family! They told me what i needed and gave me a fair pricing compared to the other places i went to! I'm a creature of habit and i love knowing i found a place for a specific need and this shop will be my go to for as long as im living in San Antonio!

    The Brake Company - autorepair - Updated September 2026

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