Great experience and got me in same day. Kareem and team are great! Fast, informative and…read moreconversational. Will be recommending to all.

Service excellent I was kept up to date on progress and a very fair price. Mike is a good guy to…read morework with. Highly recommended!9

Ask Chad for a second opinion on work one auto care wanted to do for $3000.00. He just shook his…read morehead and smiled. Most of the work the other guy wanted to do was unnecessary and over priced. Chad did what was needed to be done at one-third the quoted price. Work was completed in a day and a half. Great, honest service.

My daughter is a UTSA student living away from home. She calls me and says her 2018 Hyundai Elantra…read morewon't start but she knows of a mechanic close to her apartment. She has her car towed to Chad Miller Auto Care and calls me to say she needs a new battery and is being quoted $645. I ask her to hand her phone to an employee, and when I asked why this is so expensive the employee raised their voice at me. I asked for a manager and was informed it was Chad himself I was talking to. I would NOT suggest this mechanic. He is unprofessional and perpetuates the negative stereotype of crooked mechanics preying on young women.

Went to another auto shop and got quoted $1,700 for a service. Randomly called Sanford and asked…read morefor a quote for the same service and they quoted me $1,100 and did the service same day. They also did not charge me for the diagnostic fee since I had just paid it at the other place. These guys not only have my business but have my trust and will now be the only place I take my vehicles. Timely, trustworthy, and fair prices. Thank you so much we are so happy to have cold air in our truck again!!

I can't say enough good things about Sanford Auto Service. My 2013 Ford F-150 EcoBoost has had…read moreissues since I bought it, and I've taken it to multiple shops over the years. It would run well at times, but never truly great--until now. When my timing chain went out, I brought it here for a full tune-up. While it was a big repair, they worked with me on the price, which I really appreciated. The result? My truck has NEVER run better. It's been three weeks, and I've put it through the test--out-of-town trips, towing, 4WD--and it's handled everything flawlessly. This is the best it has ever driven. From Tracy in the front office to the mechanics in the back (wish I remembered their names!), everyone was honest, transparent, and dedicated to quality work. I've also brought my Tahoe here for some repairs, and that experience was great as well. But the work they did on my F-150 was major, and I couldn't be more pleased. If you're looking for a trustworthy and skilled mechanic in San Antonio, this is the place.

Ludy is awesome. Have taken my car here several times for tires, new shocks etc. she always sees me…read moresame day and takes care of my needs honestly!

Very responsive didn't use them but very helpful and willing to help with my issues. Thanks for…read moreyour advice and support.

10/10 recommend! My family has used them a couple times now. This place could have cost/charged my…read morefamily thousands of dollars and never did. The owner really does pride his business in honesty and integrity! Their customer service was amazing too. My dad got a quote from a different place for $5k for some work the said "needed to be done." He called around for other quotes and ended up at West Ave Auto because over the phone they said they would do the job for HALF the price! When my dad got there it turned out a plug just needed to be removed/drained which was causing the sensor on his truck to act up... Marvin was honest and just charged him the labor fee... Saving him thousands! I had water damage to my car and was scared I was going to pay thousands for repairs on my car too but my dad told me to drop my car off at West Ave Auto. They were honest right away. Didn't try to play off the fact my car could have needed huge repairs. Instead reassured me the damage was minor and they were even able to bend back a part instead of telling me to replace the whole thing. In addition, I knew I needed other work done so gladly gave my business to them. My car was also done the same day! Saving me the hassle of having to worry about paying for a rental and unnecessary stress. On top of it, Marvin remembered my dad, his name and truck. Which is very cool considering how many people I'm sure he probably sees on a day-to-day basis. Honesty and integrity go a long way! This company now has loyal customers and I will be recommending their shop to everyone I know. They also offer military discounts in addition to their affordable prices and great customer experience!

Called a couple places to get an issue resolved. He was highly attentive and detailed with…read morequestions to what was going on with my car. Had an opening for next day and issue was resolved. I believe this company works with integrity and that is what will keep me coming back. Thank you so much!

Great service reasonable cost and courteous staff! Oh and they know what they are doing! Came in…read morewith suspected misfire on my 2O14 Silverado it turned out to be a slipping torque converter clutch cause of low fluid. Topped it up and added some anti shudder. Drives great! Highly recommend this shop!'

This licensed repair business is so professional and helped get my brakes fixed. The most ugliest…read morescreech happened everytime I slowed down it was very annoying, very noisy and embarrassing. My family has also had a good experience coming here. Pocket friendly business as well. My car feels brand new. Thank yall so much

I was requesting a battery cable replacement from Triage Automotive as the other shop couldnt get…read morethe part. Triage was texting me at midnight with ideas to get the car there. That is responsive! They followed with a phone call this morning. I won't get to use Triage as miracles happen, the shop got the cable in. Thanks Triage for being there.

Had issues with my engine and they fixed it with a professional manner. Would recommend seeing them…read moreagain

They custom made a PVC hose for my 94 GMC truck. Did a…read moregood job. Had a little mixup with my appointment but turned out all right.

After $1,500 and 3 days, I got my car back. Supposed to be a 2 day job and at day 3 I needed my…read morecar. They did not fix my oil leak, my check engine light came back on and they didn't notice I was missing a lug nut. I was told that the repair wasn't completed because I rushed them and that 'gravity' was a factor for the oil pan gasket...????? There are true professionals to work on your vehicle and this is not the place to trust for your repairs.

Fair price, and timely service! Cesar was professional and friendly! 10/10 recommend!!read more

Five-star experience! They were courteous and efficient from start to finish. The mobile service…read moretruck was well-equipped, and they completed the job quickly at a very reasonable price. The convenience of having the service come to me was unbeatable. Highly recommend!!

Ryan met me at my place for a free diagnostic. Didn't try and up-sell me on anything…read more Professional and knowledgeable is all I have to say. We had a full vehicle tuneup on my wife's Camry and let's just just say it was nothing but stellar. Belts, plugs and full brake work done in 2 hours at our home. Great work! I'll be recommending him to friends/colleagues in the near future. Thanks again!

Very disappointed with my experience with Ryan. My vehicle is a 2019 GMC Sierra, and I contacted…read morehim because my truck had a coolant leak and I already strongly suspected that the radiator needed to be replaced. Before coming out, he told me he would still need to diagnose it and charged me $115. After paying the $115 diagnostic fee, I was basically told exactly what I already knew, the radiator needed to be replaced. Then I was informed that he couldn't actually do the repair because the job required the A/C refrigerant to be recovered and he didn't have the equipment necessary to do that. His recommendation was for me to take the truck to a repair shop. My biggest issue is, if you're advertising yourself as a mobile mechanic/certified technician and charging $115 just to come diagnose a problem, I would expect you to either have the equipment necessary to perform common repairs or be upfront BEFORE charging the customer that you may not be equipped to complete the job. On top of that, I felt his labor quote was extremely high. He quoted me $700 JUST FOR LABOR to replace the radiator on my 2019 GMC Sierra. I ended up taking my truck to an actual radiator shop, and they charged me only $300 for the labor. That's a $400 difference for the same radiator replacement. So I essentially paid Ryan $115 to tell me I needed the radiator I had already told him I believed I needed, was quoted $700 in labor, and then was told he couldn't even perform the repair because he didn't have the necessary A/C equipment. Based on my experience, it left me feeling like collecting the diagnostic fee was more important than actually repairing my vehicle. I would not use this service again. I would strongly recommend asking exactly what equipment he has and whether he can actually complete your repair BEFORE agreeing to pay the $115 diagnostic fee.