When I needed emergency surgery, I had to find a place for Grandma Manigaulte. A friend recommended…read moreHuntington Hills Rehab. That was a bad choice. We (as a family) moved Grandma to The Bristal of East Northport from Huntington. The Bristal was another bad choice because the facilities were superb, the nurses were awesome, but the staff was rather poorly trained (e.g., Grandma's hands were not clean after they toileted her on several occasions. Ugh.) Thank GOD we found McPeak's Assisted Living in Patchogue! At McPeak's, the nurses, the staff, and the manager (Jennifer) treated Grandma like family! WE were able to visit Grandma EVERY DAY, so (as her family) we NOTICED EVERY LITTLE DISCREPANCY! We had eyeballs "on the scene" wherever Grandma wound up. We were going to find the BEST place for grandma if it took us forever to do so! No assisted living facility where Grandma stayed (e.g., The Bristal, Olsen's Rest Home, Huntington Hills Rehab, Christian Fellowship in Syosset, Central Island Health Care) even COMPARES to McPeak's of Patchogue! If you CAN visit your loved one EVERY DAY, you'll probably see things you can't even imagine. We did! We kept moving Grandma around until we found McPeak's. Okay, do bad things sometimes happen in probably all assisted living facilities? Yes, this is probably true. But CONSISTENCY MATTER! McPeak's CONSISTENTLY loved and properly cared for Grandma! You cannot ask for anything BETTER than that! GOD rest Grandma's soul! McPeak's made her final memories of family visiting her and loving her well worth our moving her from facility to facility until we finally found McPeak's Assisted Living!

Helpers are rude and unprofessional to the residents. They call them idiots and are ruff with them…read more I DONOT RECOMMEND THIS PLACE!

I've been at Quantum Rehab for a little over a month now. I find the staff absolutely wonderful. In…read moreparticular, the nursing care is top notch! I would specifically like to mention Christelle and Roxy. The supervising nurses Diane and Jess are exemplary in their field! The doctors provided top notch medical care. I recieve all my medications as required and the PT department is one of the best I've ever experienced. The entire time I've been here, Guest Relations has stayed on top of everything. Repeatedly stopping in to make sure I am comfortable and getting everything i need. Of course, in any organization there may be one or two disgruntled workers, and in my time here only once I had an aid who was not up to par. So dont give up, at one moments bad taste because this facility has provided me with a 99.9% absolutely everything i needed to get me back on my feet, and get me walking out the door to go home. A special call out to the CNA,s. Their caring ,compassion, and respect for the clients dignity is more than anyone could ask for. ​

my mother was transferred there after her spinal fusion surgery. it was the most horrific…read moreexperience. On the 6th day i had to get her to the hospital where she was admitted. The place is dirty, some staff members are certainly not willing to help and it smells like feces in there. The smell was explained away by claiming that the adjacent building had a back up that affected quantum's building. I will never forgive myself for putting my mother through hell those few days

My dad has been here for almost four years and I am so grateful for the wonderful care he is…read morereceiving. They know my father very well. It's not just a facility but it's a family. Thank you Birchwood suites

My mom was here for awhile. I brought a cordless phone for her when she entered, but it never got…read morehooked up, and it seemed that no one who worked here cared if it was hooked up or not. Each time I called, I had to go through a whole routine, to try to get someone to bring a phone to her. When I took her out, I was handed an envelope with a lab report done by one of the doctors, that must have seen residents at this facility. I looked at it, and saw some of the blood counts were very abnormal, and I was never informed of this. On the lab print out, it seemed that the laboratory tried to call the ordering "doctor" multiple times, without success. So it seems that not only wasn't I told of the abnormal blood counts, they weren't even followed up on. Shortly after taking her out, I had her taken to the ER, and they admitted her, because of these very abnormal labs. I had no luck trying to contact the ordering physician, but he made sure to send a bill. So not only was this "dude" "doc" not accessible to try to call or inform me of the abnormal labs, but they were actually was so bad, that my mom qualified for hospice, after being admitted to the hospital. Not once, did anyone at Birchwood Suites, say anything about "hospice". In less than 6 months, my mom died, thankfully on home hospice, and not at this assisted living facility.............right, with an "enhanced license". I'm glad that I took her out when I did. I didn't think that she got a good level of care here at all, and wouldn't recommend anyone entrusting their loved one to a place like this.

they hire criminal with no back ground check Patient safety…read moreshould be most important in caring not the ability to hire just anybody to work there there's a list of employees that shouldn't be working there

I felt like I had to leave a review after our experience with the Lake Shore during this trying…read moretime. Our experience has been NOTHING like that bad review - which strikes me as just a disgruntled person given our experience. The staff here really are true heros. While we stayed sheltered in our homes, we saw them work so hard to keep everyone safe and amazingly, kept COVID out of the facility. We are SO grateful to everyone there for keeping the residents' spirits up and maintaining a connection with families! I could not imagine a better place for a loved one during this difficult time. We know our family member is safe and the staff does everything possible to keep us connected. A million thanks Lake Shore!!