I had the pleasure of dining next to the residents and staff of Village Walk yesterday at the…read moreChinese Buffet in Islandia. To say the staff went above and beyond would be an understatement. They took the time to bring all 12 of the patients they brought with them up to the buffet line 1 by 1 and helped them pick out what they wanted to eat, I don't think I saw either of the employees sit down once to eat their own food! All of their patients had a smile on their face and looked well cared for. I hope if the time comes one day that I am placed in any kind of senior community that the individuals caring for me are half as kind and compassionate as the 2 staff members I saw working with their patients yesterday. God bless them both and the work they do.

My dad recently moved to the Village Walk in Patchogue. It…read morewas a huge change for him moving from his long time home in Roslyn to an assisted living apartment. I was worried if we were doing the right thing for him. It absolutely was !!! It turns out the facility is beautiful,clean and the staff goes above and beyond for the residents. Compared to other facilities I've seen Village walk is by far the best ...

On January 30,2025 our family was hit with a devastating diagnosis of our mother. Drowning in mixed…read moreemotions, lack of information, and headed in a direction of the unknown we were luckily introduced to Tiffany founder of Bridge a way for Seniors. Being in a situation of sadness, confusion, and helplessness Tiffany was by our side through it all providing us with a plethora of information that would help not only our mother but our family as we tackled each obstacle that came in our way. Our mother succumbed to her illness on 2/13/25, it is with Tiffany's determination and endless hard work we were able to bring mom home with hospice where she was able to spend her final days with her loving family reminiscing, laughing, and us loving her with every part of our beings. After moms passing Tiffany continuously reached out to us to make sure we were not only mentally doing alright but continued to offer guidance with our next steps through this while process. To say that Bridge a way for Seniors and Tiffany are a Godsent is an understatement, I don't know how we would have done this without them. We not only look forward to working with Bridge a way for Seniors again in the future and we will absolutely be recommending them to all our family and friends in need of guidance. Much thanks, The Kurovics Family

Amazing company!!!!!!! In the most difficult of times they helped us navigate through to get help…read morefor our elderly parent. This company is the best kept secret ....... when you are looking for help and nowhere else to turn this is the place to call!!!!!!!!! Tiffany is outstanding , understands and compassionate. We would highly recommend her to everyone!!!!!!!!!

I would give zero stars if that were an option…read more BrightView Sayville failed my aunt at every possible level--medically, ethically, and humanly. After developing a UTI that went untreated, the physician covering BrightView prescribed the wrong antibiotic. This catastrophic error snowballed into two separate week-long hospitalizations for sepsis, ultimately becoming the driving force behind her transition to hospice care. Once Wilson Hospice became involved at BrightView, the situation somehow worsened. Staff withheld prescribed agitation medications, left her sitting in her own filth, and repeatedly allowed her to attempt to climb out of bed despite being a high fall risk. Their response time was so poor that my family felt forced to place cameras in her room so I could monitor her care from home. There were multiple occasions when I had to drop everything and drive to the facility myself to calm her agitation and physically prevent her from falling--because staff either could not or would not respond appropriately. Even hospice staff struggled constantly with BrightView employees, who argued and resisted adequate symptom management despite medical orders. Ultimately, we had no choice but to remove her from BrightView entirely and place her in hospice respite care elsewhere. Only then was she properly medicated and treated with dignity. She passed peacefully, something BrightView had made impossible. The indignity did not end with her death. After her passing--while we were still paying for her room--I spent hours packing her belongings myself. Despite this, BrightView staff removed her clothing, Christmas decorations, and personal items without permission, claiming they were "laundering" them and planned to redistribute them to other residents, without consulting me or my family. This is especially egregious given that for months prior, we had to fight relentlessly just to get her laundry done at all. This facility showed a consistent pattern of negligence, poor medical oversight, lack of compassion, and shocking disrespect for both residents and families. No one deserves to be treated this way in their final days. I would not allow my worst enemy to live at this facility.

Beautiful residence only a few years old but poor upkeep. The smell of urine is very strong in…read moresome areas. The apartments are over priced and not worth the monthly rate. This is not a case of "you get what you pay for"! Pretty much the only thing you get is to live in the building and the same meals on rotation. Don't expect to get medical help or attention within minutes it takes upwards of an hour for someone to respond to your call for help. Sometimes more than 1 hour. The sales team was very skillful in convincing families to move their loved ones in and quickly too, with the promise of nurses around the clock. That's a joke, they barely have nurses per shift. Forget about finding help after 11pm. Nice aesthetics but horribly run, more like Fright view .

Just go to stonybrook hospital this place is useless brought my wife coughing up blood waited long…read moretime and just lrft STONYBROOK ONLY PLA R

Broken back, broken leg, and still made me leave with pain pills. Thanks now I'm gonna be screwed…read moreup for a longer time

My brother was birthday after rehab. He's down syndrome with dementia.They are taking very good…read morecare of him.He is nonverbal. John has been in 2 other nursing homes that I would not put my dog in. This place is further than the other two. He was in, but i'm so happy.I found it so far so good.

My Aunt is in the facility 2nd floor. As a 98 years old, she…read moreis doing very well. Because she gets wonderful care. People working there are very nice. Thank you Kim, Jordan, Jen, Frank, Scott many more ,,,,, sorry I should know everyone's name Thank you everyone who is working there. It's not easy every patient is different. We really appreciate you all.

Our first aide gossiped about the other veterans she helped. Our second aide spent copious amounts…read moreof time using her phone. We are generously granted eight hours a week by the VA. For whatever reason, scheduling continues to be an issue with this company. I find myself repeatedly ringing to inquire if (I mean that, IF) someone has been identified to come help my Dad when the the assigned aide cannot come. There are peculiar communication protocols in place. Here's an example that will leave you scratching your head. We were switched to a new aide when the heavy phone user left. My Dad had two appointments scheduled months back at the VA. Realizing the new aide's schedule conflicted with my father's appointments I rang Utopia. I rang Utopia after speaking to the aide. She said I needed to ring Utopia. Fine. I speak to the coordinator at Utopia and I'm told: - Cancel the 2nd appointment of the day (The aide probably won't be able to do such a long day.) - Once I cancel the appointment, schedule the disabled bus service - Once the bus appointment is made call Utopia - Utopia will ask the aide if she can accompany Dad to his appointment - As the trip will go over the daily allotted time the extra hours will be subtracted from Dad's weekly eight hours Yeah, so I do all that. More than a week passes. But I follow their guidance. Utopia finally speaks to the aide. (AFTER I CALL THEM TO REMIND THEM.) The aide has a family and could never conceivably work those hours. Can Utopia find a fill-in aide to come a different day of the week? NO. So I find myself on Friday after Thanksgiving ringing Utopia. The coordinator had agreed to call "close of business" Tuesday to advise who would be coming Wednesday or Friday. It's Friday a little after 1pm. There isn't anyone on the schedule. I've been promised by the person answering the phone the primary coordinator will ring to 'resolve this'. But as I said to Utopia, it shouldn't be my responsibility to keep track of scheduling. What if I wasn't able to ring? What if it was just my father? I honestly don't think anyone would show. They are somewhat disorganized as a company. The phone using aide used to gripe about them alllll the time. I can see why now.

From the owner: Utopia specializes in providing home health aides and personal care aides to clients who need…read moreassistance.

Very caring, patient & professional all around…read more All of the qualities anybody in the medical field should exemplify

Except for the doctor and two nurses I dealt with the people they are not friendly at all and take…read moretheir time to deal with you.

I never thought this would happen but I'm tired from talking. The temporary home health aides…read morestarted today. Via an incredible grant from the Parker Jewish Institute someone will be here while I'm away. The agency, Home Instead, is incredible. The coordinator accompanied today's aide to make introductions. Wednesday's aide stopped by for a long visit. I'm stunned both wanted extensive demonstrations of their responsibilities. I've got a long list of things to finish before I leave. However, I feel comfortable leaving my parents in good hands. If any Long Island people ever need a home health aide Home Instead is top notch.

From the owner: Home Instead provides personalized, non-medical in-home care for older adults in Hampton Bays, NY…read more Our Care Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Hampton Bays and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.

My father could no longer stay at home alone, Baylin home care came to our rescue in our hour of…read moredire need. They were professional, responsible and friendly. Any adjustments we wanted to make in the schedule were changed easily. Breanna and the staff were unbelievable. I highly recommend them with five stars.

Awful. 4 days of no one showing up when my dad needed care. First day someone horrible showed up…read more Waiting to get my deposit back. The people who work in the office are fantastic but the aides are either terrible or don't show up.