This Veteran-owned business is the best on the mountain! Jodi is a superstar at what she does. With over three decades of experience, it's no wonder she is so proficient at what she does. We've had Jodi service our business and several of our houses over the years and after doing so, our spiders, ants, and/or roaches just disappear. Although she doesn't treat for bees, we called her last summer when a swarm invaded a tree in our backyard. She assured us they would be gone within 24-36 hours and then explained, in detail, exactly what the bees were doing and why. And sure enough, just as Jodi predicted, the swarm left just as quickly as they arrived. Jodi is kind, honest and has some insane integrity. She's not going to lie to you or promise something she can't do. (Although it seems as if there's nothing she can't do!) She goes above and beyond to provide an excellent service and she values her customers and their high opinion of the service she provides. Oh, and she is super funny too! read more

this BUGgirkl has 32 reviews ALL 5-star .. not much more you can say that isn't already said here .. it is HARD to find good business owners on the mountain .. but she is not of the rare Great Ones ! .. she has a waiting list - so get on it asap .. GOOD Communication .. GOOD Service (lots of ants all gone) - Affordable ... good follow-up ... thanks CaptainDave -retired 20yr mtn resident ;) read more

The Bug Girl - 4-level - 5bed ... my humble retreat .. 20yr resident .. bugs gone now ;) CD- retired ATP - Pest Control Near Me

Jodi is awesome! Can't say enough great things about her! Our home is almost there after a couple visits , I'm so impressed and can sleep soundly at night! I highly recommend! read more

Jody is the best on the mountain. Can't say enough good about her work. Super dependable too.

She's great! Very personal & takes time to explain everything. I was so thankful she fit me in. She said your first spraying the spiders can sometimes come out more but I haven't seen a spider since! Excited to have her to my upkeep sprayings! read more

Jodi is something that is rare these days. Thoughtful and considerate as hell. Like someone else said, her voicemail said she is unable to age on any new clients. I left her a message because I am desperate and told her to please not call me back if she can't take on anyone new and that I understand. So Jodi goes ahead and calls me back just to tell me that she can't take on any new business and to thank ME for considering her and taking the time to leave a message. Who does that??! Nobody, that's who. That's not all though. Jodi on her own volition contacts some pest people that she knows well to see if they could help me...and they can! Stuff like this shows you the true nature of a person, and the Bug Girl is the BOMB! And to the person that left one star because her voicemail clearly said she cant take on any new customers, you're an idiot. read more

Jodi is the absolute best!! She was so quick to respond to my inquiry and was able to come out shortly after our first call. She is so sweet and amazing at what she does and we haven't seen a single bug since her treatment! She truly cares for all her clients and we are so lucky to have found her. I recommend Jodi 1000000%! read more

Quite simply, Jodi is the BEST! Hired her in Lake Arrowhead, Crestline & Twin Peaks. She's an amazing person & her work is 2nd to none!

Best service I have ever had. Jodi is so informative and such a sweet one.. she has been out 4 times now and we don't seem to have the ant and spider problem we had when we first moved here. She had also been a great resource for lots of other things in town since we are new here. I would recommend her service, very affordable and she is thorough. read more

Jodi is the best. She helped us get rid of the ants and gave us a bunch of great referrals, not only for the pest control, but also other work we told her we were doing on the new "project cottage" in this area. Her rates were reasonable as well, which is another plus. Nice work, The Bug Girl! read more

Unfortunately didn't answer nor return my call and her voicemail said she couldn't take anymore business. Maybe remove yourself from yelp if your clientele is at full capacity? I'm not putting one star due to her performance or service. Simply because she couldn't service us and I have to rate it, it be weird to put 5 stars right? If I could I'd put N/A on stars, she may be really great. read more

She is awesome. Super cool girl and tells you everyone need to know about how she will treat your property. We just started using her and very pleased with the results! read more

Jodie is awesome and reasonably priced. We used her for quite sometime until we moved. She cured out carpenter ant issue! Thanks so much

I should start out by saying I am NOT a customer of The Bug Girl and I have in fact never met Jodi. That said, I really have to commend her. Jodi was on an international vacation when I called needing advice on a pest control issue; understanding from her voicemail greeting that she'd be returning in a few days, I expected to wait. Yet, ten or fifteen minutes later she called me -- from Ireland! So many businesses on the mountain are poor when it comes to returning calls, I must say I was very impressed! Then, having asked my question, I was even more impressed when she advised that my situation didn't require pest control services. You can be assured that if I ever do have such a need, she'll be the first person I call. read more

I would recommend the bug girl to anyone who is in need of Pest Control! She is Professional and caring. I called with an emergency and she was therein an hour. She listens to your needs and offers solutions. She is awesome with my little dog too. Thank you Jodi for making my home safe and bug free! Laura R. read more

As is typical with mountain homes, we had an ant infestation, and they were making a mess of sawdust all over the house, as they burrowed along our roof lumber. I saw Jodi "The Bug Girl" had great reviews, so I gave her a call. After playing phone tag for a while, we finally connected, and she mentioned she was in the area and could come by right now.. so she came by, explained why we were seeing the sawdust in the house, and what type of bug was causing it. She then explained her process for extermination. She gave us a flat rate, with a guarantee on her work. I was impressed with her professionalism and knowledge, so much so, that I'm thinking about signing up for a monthly bug management program with her to keep bugs at bay. Highly recommended if you have bugs to get rid of! read more

Jodi is awesome! She treated our home on Pioneer for the last 3-years and now treats our new home on Yosemite Drive. She responds quickly and gives the best customer service possible. Once I started getting regular quarterly service, I have lived bug-free! Jodi rocks and we highly recommend her as the "Original" Bug Girl. read more

Love working with Jodi! She works around our rental schedule to do work between guests. She's very responsive via text. She's got a great attitude and our bugs have completely gone away. I highly recommend!! read more

Jodi has been our exterminator for over a year now and we are bug free for the first time ever! All of us mountain dwellers know all the bugs that creep around our wonderful forrest and how hard they can be to keep out of the house. She does an amazing job. She always takes the time to explain the treatments to us and makes herself available any time. Call Jodi, get a treatment done and see for yourself!!! read more

Jodi is probably one of the hardest working professionals on the mountain. She maintains her infectious smile and charm even after a grueling day. I facilitated two jobs for her, both of which fell at the end of what was pushing a ten hour day for her. She worked hard to get both jobs done adequately without rushing, ensuring that it was done right. She also came back to one of the jobs to re-spray a problem area without any question. She's professional, charming and has the "get it done" attitude that consistently retains customers and puts her at the top of her game. It was a pleasure working with her, and what reinforces my perception of her quality of character is that she recognized me in a grocery store and asked how everything was. Now every time I pass her in her giant truck, I see her giving me a wave. Jodi is awesome, but she's an even better professional. read more

Excellent service, very personable, very knowlageable. Have an ant problem. Not for very much longer!!!!!!

Jodi is amazing! I've been using her for years. Before Jodi spiders and ants were a constant problem. Jodi always goes beyond the call of duty. She is a true professional. She is so friendly that now I consider her a dear friend and love catching up with her at my quarterly service. I highly recommend Jodi. You will be so happy with her exceptional service! read more

WOW!!!! Great service, nothing more I can say except give her a try, I promise you wont be sorry!!

We have used The Bug Girl for our cabin for a few years now. Great Service, Very Professional, Always accommodating and Jodi is just a great person. We love doing business with her read more

Jodie is truly amazing!!! Not only is she a joy to do business with, but always reliable, so affordable, and her product and work is beyond good! We have had huge problems in now 2 houses with black widows, ants, and spiders even after her first treatment it's a day and night difference! We are on the quarterly schedule and we have zero problems with any critters. And the one time we had a little out break she was there the day of the call and got it handled! HIGHLY RECOMMEND Jodie's out hero!! read more

You couldn't find a nicer person to do business with. She's been eradicating the spiders from around my house for 2 years now. If you even see a cobweb she'll come back free of charge as she guarantees her work. Can't ask for more than that! Also, she is very careful about your animals (even my fish). read more

Let me first begin by explaining why I think Jodi is just an AMAZING person and such a professional to deal with. In todays day and age we have so much technology that people have forgotten how to have common courtesy in communicating with one another. Thankfully Jodi is a breath of fresh air a jewel hidden among all the fast talkers and unprofessionals trying to make a buck these days. We have a vacation property up in Lake arrowhead and we recently came to find that we had a slight mouse problem inside I quickly found Jodi online and gave her a call she was so professional she called me back within a few hours, she was so easy to talk to funny, reassuring and went out of her way to make me comfortable. I can only say that she made me feel so comfortable and at ease that I did not hesitate to give her to access to our key to enter the property so that I would not need to make a trip up needlessly. As expected I was not disappointed when she called me back the very next day to tell me she was entering our home And would call me as soon as she assessed our problem. She was completely professional informative outstanding and completely reliable. She talked me through the issues help me assess what I needed to do to fix it. Jodi wasn't there to just make a quick buck in fact she didn't make anything because when she knew it was something I could possibly take care of on my own she explained everything. I cannot say enough about the integrity of Jodi and how refreshing it is to come across a person like this in these times where everyone is too busy to even acknowledge that you are seeking their services. Jodi is now a permanent contact go to for any issues she is beyond reproach and I would recommend her over and over to anyone. Jodi is simply put fantastic!!! read more

I have had Jodi "The Bug Girl" for a number of years and she has provided excellent and professional service and has resolved my spider problem. She comes every three months like clockwork, is easy to work with, keeps great track of my spraying schedule and stands behind her work. Five stars for sure! read more

The house we purchased in Big Bear Lake was vacant for many months and infested with spiders. Jodi arrived promptly and treated the inside, outside and underfloor areas. That night, we finally had a decent night's sleep. A couple of weeks later, I happened to see Jodi in the parking lot of a local business client. I thanked her, but told her we still saw the occasional spider. Jodi immediately followed me back to my house where she treated the inside again--no charge. It's been two months and no more spiders. What else can you ask? Jodi is fantastic and we are now on a quarterly service--just in case. read more

Jodi is amazing. After speaking to a few exterminating companies we were frustrated. After an inspection one company argued that we did not have a mouse problem but a chipmunk problem. Their recommended solution was to place a wire like cage around the house and cover it with concrete. The cost to start was $1500! We went to a mountain hardware store to buy mouse traps and a clerk recommended Jodi The Bug Girl. She was at our house the next day and we were so impressed. She quickly determined how these tiny mice were getting in and filled all the entry points. After a week the mice in the house were all trapped and we have been mice free ever since.I would trust her with any job. The woman is honest, smart and has a great sense of humor. This is my first review -- I want people to know how reliable and wonderful she is. I would trust her with any exterminating job. read more

The best bug person on the mountain by FAR!! She is on time. And takes pride in cometely getting rid of your bug problem. If you have bug problem. Ants spiders etc call up jody the bug girl and you will be satisfied!!!! read more

Jodi was fantastic! Very knowledgeable, super nice. Very professional. We had something living in the wood of our cabin, leaving a fine powdery sawdust on the floor. Jodi knew right away that it was velvet ants. She also helped us with a rodent problem. She arrived on time, followed up with us after the services, and gave helpful advice on how to avoid any further issues. read more

Crestline/ Arrowhead area. Very knowledgable, enthusiast, on-time appointment, explained the process and was very thorough. Competitive prices, so I have decided to go with the quarterly schedule. I got surprised with a isolated bug infestation and don't want to have another surprise when we are up for a "relaxing" time with friends. read more