cleggs' techs are very thorough and professional. I highly recommend them. Michelle is awesome in…read moreher desire to make sure all if any of my concerns are addressed.

Cleggs has been wonderful. They take care of my vacation rental/event center home and 5 tree…read morehouses. Plus our family homes. Kelsey and I have such a great rapport. He always makes sure we are taken care of and he understands our needs. I am thankful to have the partnership with Kelsey and Clegg's.

We called Terminix in Franklin NC to help us with a large hornets nest and a wasp nest. Brian…read moreanswered promptly and professionally and told us he would be dispatching our call to Isaac who handles our area which is 45 minutes away. Isaac called back quickly and said he'd be out today at 4:30PM. He was prompt, explained what he would be doing, and took care of it. He even went around our house knocking down exterior spider webs even though we didn't commit to a pest control contract. And, he came by the next morning and removed the dead nest. We definitely recommend these guys!

Ethan was a great help at our home. great communicator and problem solver…read more Had to take a star off because Orkin is very expensive.

Subject: Urgent Request to Cancel Orkin Service and Stop Improper Billing…read more To Whom It May Concern, I am writing to formally request the immediate cancellation of my Orkin service and to dispute the charges that have been repeatedly applied despite my attempts to cancel. For several months, I have tried in good faith to cancel my service through the Franklin, NC Orkin office located at 120 West Palmer St., Franklin, NC 28734 (phone: 828‑687‑3810). Each time I call, no one answers, and the call rolls over to the Anderson, SC office. Every month, I explain that I want to cancel. Each time, I am told that I will still be charged for the current month--even though no service has been provided--and that I must wait until after receiving service and then cancel before the 21st of the month. I have followed these instructions twice, yet my service has still not been canceled. Today, when I attempted again to cancel, I was told that canceling now would result in a $128 charge, but if I receive service, the billing will continue. In other words, I am being told I will be billed whether I receive service or not. This is unacceptable. I am requesting the following: - Immediate cancellation of my Orkin service. - No further billing of any kind. - Removal of charges for services that were never provided. At this point, the continued billing feels like a cancellation fee disguised as monthly service charges, and I do not consent to paying for services I did not receive. Please confirm in writing that my account is canceled and that no additional charges will be applied. Thank you for your prompt attention to this matter.

I was in need of a prebuild termite treatment to satisfy local building code…read more Daniel was great in helping make that happen, Daniel worked with the concrete company to be at the location when needed so the project could continue on schedule. The rates of service were the best that I had found .I will use Catchy Pests Solutions again! Thank you!

We hired Catchy Pest Solutions with the hope of resolving a persistent pest issue -- but our…read moreexperience was frustrating, unprofessional, and ultimately a waste of time and money. They repeatedly "guaranteed" their work, but offered no meaningful actions to back that up. We were told again and again that the situation was "under control," yet nothing ever improved. Communication was poor, and there was no clear plan or accountability between visits. Each technician seemed unaware of what the last had done. One of the most frustrating issues was how they handled the traps. Despite our repeated requests, the traps were rarely cleaned or reset properly. Rotting bait was often left untouched on the traps for days or even dumped into our garden beds -- creating an even bigger mess and drawing in more animals. It felt like no one was taking basic precautions or showing professional care. To top it off, on day one they caught a groundhog -- and then lost it due to a faulty trap. After that failure, they offered us a kill trap as a solution, but we no longer trusted them with humane or lethal methods. If they couldn't handle live trapping responsibly, there was no way we felt safe letting them escalate to kill traps. Honestly, I could have done a better job myself -- and ultimately had to. I rarely write negative reviews, but I hope this helps someone else avoid the same wasted time, stress, and money.

We are very satisfied with the service Bryan Walker and his team provide. We have been happy…read morecustomers for 2 years. I have tired other pest control companies, and they did not always get the problem fixed. Epituer, goes above and beyond to resolve our pest issues. I highly recommend Epituer Pest Solutions. Bryan and his team are very professional, thoughtful, and go out of their way to resolve your pest concerns.

Epituer (Bryan Walker) is the only pest control company I would recommend after trying several…read morethrough the years, both for my home and rental properties. The owner, Bryan Walker, visits your home and listens to your issues, then does his own investigating and recommends solutions. He doesn't try to up sell anything you do not need. We have used him multiple times for indoor and outdoor ants, rodents, and mosquito control. If you want a regular service, Epituer will provide that. Everything is flexible, but you may be surprised to learn it isn't needed all the time. He is very courteous and responsive, and his prices are excellent. He is extremely knowledgeable, as he has a degree in entomology!

I contacted Gibson Pest Control to verify that I did not have an active pest problem in my…read moreapartment. However, the way technician Wes worded his inspection notes -- stating that the tenant "killed bugs" and that "professional service was recommended" -- has led my complex to schedule and charge me for two unnecessary treatments. After the inspection, Wes informed me that he could no longer discuss the matter with me because my complex has a service agreement with Gibson. This feels very unfair and misleading, as I never had an active issue. It appears that my report was misrepresented in a way that benefits the company financially rather than reflects the actual findings.

We have been using Gibson for 6 years now and they are fantastic. Reasonable pricing and everyone…read moreis so personable and responsive to our needs. I would never use anyone else.