The food was really good. My wife enjoyed the Ace HIgh Club…read moreSliced turkey, crisp bacon, Havarti cheese, lettuce, tomato, herbed mayo on a toasted Ace Bakery cranberry focaccia.i had the Almond Crusted Chicken Tenders FAN FAVOURITE! House-made, NEVER FROZEN. Chicken tenders coated in crunchy, golden almon crust for a nutty, falourful bite. Served with hand-cut fries tossed in buffalo sauce. To be honest the server was average. Didn't seem too interested in our 4 person party. Took prefers brought the items but didn't come back until are plates were empty. Never asked if we wanted coffee or dessert. The chicken was very nice with the almond crusting.

Really loved it here! Service was quick and efficient,…read moreeveryone got their food around the same time and we had no trouble finding our waiter. Food was delicious, really loved the Tuna Bowl, though a bit too much rice for me personally.

My dad decided to get this, and he said there was a massive line, as he told me I tried the brisket…read moresandwich and the wings, it would be better if we tried right when it was ordered but it was still pretty good. The brisket was tender, and melts in your mouth, fries were crispy, I don't like bbq smothered in bbq sauce but this place was actually pretty good. I have to come here in person and try it while it is hot

Their ribs are definitely my top 3 go-to. Customer service…read moreis great and their portions are generous...Memphis never disappoints !

This restaurant is fortunate it has an incredible location, and honestly, that's what keeps people…read morecoming back. Unfortunately, the experience behind the scenes tells a very different story. The biggest issue isn't the staff as they work hard and do the best they can under difficult circumstances. The real problem is a lack of support from management. The restaurant often appears understaffed, and scheduling doesn't seem to provide employees with the help they need during busy periods. Even more concerning is how management handles abusive patrons. I've witnessed customers become verbally abusive and borderline physically intimidating toward bartenders and servers. From what I've observed, this has contributed to high staff turnover. On more than one occasion, I've seen employees leave in tears while managers were nowhere to be found or appeared to avoid dealing with the situation. The fact that loyal regular customers have had to step in to calm situations and support staff speaks volumes. Employees should never have to rely on patrons to help keep situations under control or to feel safe at work. This business has tremendous potential because of its prime location, but "location, location, location" will only carry it so far. Dear management: it's time to step up. Support your employees, ensure they have adequate staffing, and create a safe, respectful environment for both staff and guests. Your team deserves better, and so do your customers.

We had come here on a Sunday at around 11:30 am for an early lunch. We had never been here before…read moretherefore, I was pleasantly surprised at how nice this restaurant was. It caters more to the sports crowd however, there were some tables off to the side in which were catered to those with smaller children, which was where we were seated. When we entered the restaurant, we were greeted by a kind server, that brought us to our table, and allowed us ample time to choose our menu items. I had settled on the butter chicken with rice and naan, while my son had the mini sliders with fries, my daughter had the kids' mac 'n cheese, and my mother had the fish tacos with nachos. I really enjoyed the butter chicken; the taste was excellent however, there were too many onions. I found that most of the butter chicken dish was overpowered with onions, which I didn't like. However, after scooping the onions away, it tasted great! I loved how the dish included rice and naan, such a great addition, and there was a lot of it as well! My daughter's mac 'n cheese was straight from the box, and was a tad expensive for what was given to her. We found some of the food items to be a bit pricey, especially for the children's menu however, the food was quite delicious, and the service was top-notch! The only issue was the parking, as there are many condos in the area, and finding parking is hard, even early in the morning. I will definitely give this place another try however, I may park at Square One and walk the next time.

Turtle Jack's is amazing. The manager Drew and the server have been great. I run a monthly women…read moregathering and its been successful. The menu offers a variety of choices and the food is delicious. The servers are friendly and Drew the manager he always come by and welcomes everyone. I highly recommend the restaurant at Erin Mills Town Center.

The food is not bad with average level but I love the mojito the best. Service is nice. But I feel…read morethe overall price is a bit of expensive.

Solid place for burgers and similar bites. Kelsey's delivers…read moreon comfort food. Came here at 5pm on a weekday, and was very surprised to see that there were a decent amount of patrons. Prime time probably gets decently busy. Overall, reliable service and casual roadhouse vibes.

Checking out the good reviews, I decided to visit Kelsey on a Friday evening but what a…read moreDISAPPOINTMENT!! 1. SERVICE - Our server Valentina was nowhere to be found..Every time we needed her, we had to ask other servers to call her !! In fact once a different server provided us with a Box because Valentina was nowhere in sight. Extremely BAD 2. Food - The Cajun shrimp was just refried bits of shrimp and no vegetable fry in the mix as advertised. Please see the attached picture The Coleslaw was just bits of shredded cabbage thrown on the plate. Ribs were cold, Onion rings were droopy. Returned the entire plate of food - Photos attached. 3. Ambience - The only good thing about the place was the ambience, lively and well spaced out. However this was a Definite NO for me! Spending around $ 90- 100 is not worthwhile here.

I just want to say i was having a miserable day and my waiter Karina with glasses was a day saver…read moreshe was the nicest and most amazing server and person. She completely made my day and experience there incredible I honestly cant say enough about how incredible my service was from her and how much she cared for me, my food, and the general job. Absolutely incredible service from her she deserves management or some sort of recognition for her service and behavior 5 stars and 5 thumbs up incredible

I've always wanted to come here and finally had a chance to enjoy the environment and atmosphere…read more First off, we came in a Friday night and it was extremely busy. The wait time before we were seated was 45 minutes. But Boy was it worth it. The menu was full of abundant choices. We ordered 1. Slider burger appetizers 2. Egg rolls sampler appetizer 3. Louisiana chicken pasta 4. Chicken and shrimp gumbo 5. Shrimp tacos The food came in ridiculous large portions Wowza And everything tasted extremely flavourful We all were thoroughly full from all the food The only suggestion I have is to avoid the shrimp tacos. They came kinda soggy. But everything else was wonderful. We will definitely be back to enjoy this establishment as there is a reason they have been there so long An easy recommendation if you are looking for some casual dining of American fusion cuisine.

DANG!!! This was recommended to my by a friend and it did NOT disappoint. The food portions and…read morequality are unsurpassed, the service was extremely friendly and helpful and the ambiance seemed very family oriented. I had the full rack of BBQ ribs with fries I barely finished it. Will definitely be going back, maybe for breakfast this time. Highly recommended.

July 26/2025: Unlike last visit, this WASN'T a good experience!…read more The food took a BIG dive between this time & just June of this year. I had the Jagerschnitzel as my main. Last time I had the same & it was delicious! They missed the mushroom sauce all together & the schnitzel was burnt on one side!? This is one of the main components of this meal, the sauce! It's the "Jagar" in "Jagerschnitzel"! The veggies were undercooked & the potatoes were cold. Our server "Alyssa" was very nice but she totally dropped the ball for our table. Missed ingredients, cold potatoes. Not good. A server is supposed to be the last line of defence between the kitchen & a bad meal. This was a bad meal & our server didn't catch it. I have to say that I'll reconsider before I drive 70 Km'a return to go there again.

The atmosphere is very weird, the dining vibes are not it. It's open concept, lighting feels off,…read morethe seating is very dated and feels like you're at a low tier fast-food / run down mom and pop restaurant not a steakhouse. The service is not very attentive, we were seated and told to use the qr code for the menu. We picked our items and not one waiter decide to come back to take our order. We had to flag down a waiter, to give in our order. When the food arrive, they weren't even sure if it was for our table, the staff never came back to check if everything was okay. We had to also flag them down to get take out boxes, and again for the bill. The food: the appetizer, we ordered the calamari it had good flavours and were crispy. Slighly more oily but still delicious. The jerk chicken had good flavours and was very tender. The veggie upgrade is NOT worth it and extra $3 for 5 carrots and 3 broccolis. The rib eye steak was okay, the cut is not the best. The hot stone makes the table very hot, the plate holding it was cracked and hazardous imo. Fries in general were tasty and the 3 different sauces were good. In general this place needs to step it up a little, atleast with service since it's the easiest thing to change. The decor can come after..

We had come here on a Saturday evening at 6:00 pm for dinner. When we had arrived, it wasn't too…read morebusy however, we had made reservations in advance just in case they were needed. We were given a booth near the entrance of the restaurant, then given menus to choose our items from. We also noticed that there was a QR code on the table, in which we were able to scan and view the menu on our phones. Once we had chosen our items, we waited patiently, while admiring the music playing on the loudspeaker, and the television screens showcasing the menu items in video format. The restaurant itself was dark, with moderate lighting, and a calm ambiance. More guests started to come as we were seated, and the restaurant became busier. Since we had ordered an appetizer, we were waiting on that to arrive while watching other guests arrive. Calamari was the appetizer in which we had chosen, as we both enjoy eating it. It was a tad spicy, and didn't have a lot of sauce on the plate to dip the calamari into. However, it did have a nice kick to it, and was easily eaten by us both. We then had to wait another ten to fifteen minutes to receive only my meal, which was the hamburger with melted cheese. We would have liked to receive our meals together however, the lamb that my husband ordered took much longer to arrive. Since the lamb came about fifteen minutes after the hamburger, the kitchen provided us with a complimentary salad, which we found generous. Both the lamb and hamburger meals were well-prepared and tasty however once again, not enough dipping sauce was provided for fries, and the salad on the plate with the lamb was covered with the sauce used for the lamb. Service was great throughout the entire night, with the server coming by to check on us, and apologize for the long wait for the lamb to arrive. Overall, this restaurant had tasty food and a chic ambiance however, the prices were a little high, and some of the presentation items (lack of sauce, slow service) were a bit of a let down. However, this place definitely had a lot of options, and would surely satisfy any hungry individual looking for a well-made meal.

I tried an Earl's in a different mall last year, and I've been thinking about their yuzu calamari…read moreand Lychee-tini ever since. The calamari is served as big juicy strips and the yuzu sauce is magical with a unique citrusy flavor. The lychee-tini is sweet and tangy. This location has great service. Our waitress was friendly. We were seated in big cozy chairs. Food was promptly prepared. This time I also tried the chicken tenders app and added a side of truffle fries. I'm not crazy about panko breading, but the chicken was thick and juicy, and the plum sauce is good. The truffle fries are almost shoe-string style. Very crispy, not too oily. Great regional chain.

Earls is definitely a good choice for dinner if you're in the area. The mains were overall good,…read morethe Alfredo was better than I expected and the Cajun chicken is delicious (extremely stingy with it tho, as pictured). I was excited for the spinach dip but it came out room temp and was underwhelming but they gave a good amount of bread to dip it with. Truffle fries were good though. Would go back to try a handheld or steak, but only if I was in the area.

Went today for lunch,service was,okay, burger was nice and medium but bun was cold and looked like…read moresomebody squished it, fries were,limp, buddy asked for crispy fries, you have to ask for fully cooked fries?, beer was flat also, wtf, for four bucks that's life but come on, owner brought my food, and after he did he flipped my chair and said it's easier to for him this way, yeah but you already brought my food?, wtf, it wasn't impeding anything, weirdo with weird eyes, oh well, welcome to the new Toronto, even Dixie and Dundas is better than this place, thats saying a lot, go chuck yourself,

Second visit. Very disappointed in the waitstaff service. Very inattentive. Ordered filet and…read morelobster and a caesar salad. She just assumed I wanted the salad with the meal so as I ate the salad the steak and lobster went cold. WTF. No asking for another drink or refill. Just pitiful service. Food was OK. No luck getting on the WiFi today. After 4 try's and giving them "my information" it never worked.