The quality of service has gone from excellent to far below par. I hate it when businesses do this…read moreand I waited a month before posting to see if there would be a change. Unfortunately, there was a change but for the worst. Each time I visit I pay for sauces I don't receive. That is a form of theft. You guys want to charge for sauces then your employees need to hand them out. In addition, if I order a happy meal there is a 50/50 chance I will not receive the drink with it. If I ask for "no pickles" or "mustard"-which I have to pay for- or any changes there is a higher probability of not receiving my meal as ordered than as ordered. Right now, you guys owe me about 10 sauces from different visits, 3 happy meal drinks, and .20 cents times 5 for each time I didn't receive mustard on my burger. On top of all this the overall vibe I get from employees, mainly those walking food out to the car stalls, is annoyance. Let me explain, your employees come out to the car and practically throw the food at me. This started a few months ago. They're in such a rush and so desperate to give you your food that it leaves you feeling like not returning. I will avoid this McDonalds until management makes changes. This is ridiculous and completely unnecessary. Management and franchise owner take note. We are in a recession and this behavior will not help. You guys use to be such a good location. What happened?

Food: The food at this mcdonalds is so yummy, especially the $6 meal deal!…read moreService: The service at this mcdonalds is good but not good at the same time, alot of times they forget to put items in the bag. Like yesterday November 10th 2025 Monday, they charged us $30 for the order but did not put the milk shake!! Ambiance: The ambiance of keaau hawaii mcdonalds is good and clean!

Got our order quickly processed and payment completed. We did get a free sandwich in our bag that…read morewe didn't order. Not just a crispy chicken sandwich but a bacon crispy chicken sandwich. Honestly the best thing in the bag that we did not order! Service was pretty quick which is nice, and I def love a good red bean and rice! Thank you for amazing service

Listen they have my full support if they didn't drop the fish options we don't eat fish! But I have…read moreto say that the service is great and even when they made a mistake they fixed it! Never went into the store but hey girl they have a drive-through which I love, who doesn't!!! Love their aloha and I had fun with some of the people who took my order they made me laugh and they have parking on the side while they make your food! Who doesn't love fresh food cooked when you order.

I had the Whopper Jr 2 times this past week and both times very good. Fresh veggies, bun and tasty…read more Fries were also good. Nice clean restaurant. Only down fall no free refills on drinks. I can see maybe one free refill but understand it can be a challenge to track. The staff is very friendly. The only con is one toilet.

This location is trash! I dont know why but the staff cant get their act together. I ordered my…read morefood via the app and when i told the biy he had an attitude. When he brought my food, no thank you no go to hell nothing. Burger King in general is trash but Pahoa's location takes the cake.

This location blows Keaau's location out of the water. Better service and much friendlier staff…read more I would definitely come back here.

I went in there with my family and had to use the restroom waited in the restroom. There was only…read moreone stall. The urinal was broken. There was a guy in there for 30 minutes when he comes out it was a worker. He ended up, leaving without washing his hands and going back to work I complained. But the person I complained to kinda laughed about it. It's very nasty and not a funny scenario.

The staff is very accommodating to large groups and individual checks. The food is always fresh and…read moreono. I had the Fresh Catch (Ahi) Tempura plate. Not exactly tempura, more like a beer batter fried fresh fish with rice, potato/mac salad and homemade tartar sauce. I bit into the first piece of fish out of excitement and hunger before taking a picture. It was hot and fresh. Sauce was great and the food was quite filling. I took the 4th piece of fish home with me to snack on later.

Our server was great. Sweet and bubbly, check led on us consistently and cleared off dishes as we…read morefinished them. Bonus she kept the drinks flowing for those in our group that were drinking. It was a casual setting with yummy food. Kalua pig won tons are great. But the star of the show was definitely my main dish. The tempura batter was light & crispy and the ahi was cooked to perfection. I don't care for tartar sauce but I enjoyed it. I'll definitely be back.

Great service, great food! I got the fish Benedict and I devoured my plate! Also get the fruit…read moreplatter for some good local grown products!

Just realized I didn't take any pictures. Sad! Well let me paint one for you…read more If you're missing your fancy big city food then this is the place to come. While they appear to be a casual, local, hippy establishment (and they are). The food and wait is worth every penny, (and pennies are more valuable now). You will hear live music when you approach building. It's bright and colorful, open air and you can feel your inner artist being inspired. The place is packed but you find a seat and listen to the laughter, singing, and sizzles from the kitchen. It's small and bundles of fruit seam to just be around everywhere. Your server gives you a menu and you think. "Oh wow! That's a bit pricy." But you're all in. Considering this place is proud of its farm to table reputation. Yes, nothing goes to waist here and it as fresh as you can possibly get. So you order and wait. And you wait, and you wait. Finally the plate arrives and it's beautiful. A paradise of fruit, veggie filled omelet and some things you're not sure if you can eat them or if it's just decoration. (You can eat them) Have you ever heard of a cranberry hibiscus? I'm not a fan of salsa with my eggs but they make their own from scratch and they also sell it. So I have to at least try it. "What is in this! Magic?" Before you know it a whole days life experience has just happened. There were ups, there were downs, and surprises. Not just from the food but the whole surroundings. Let's just say nothing was left on the plate and I have stories to tell. Our server was the sweetest older lady who you can tell just loved her job and people. In fact all the workers were just rays of sunshine and smiles. Did I just have breakfast or walk into a magical world where time stood still and surrounded me in song and colors. I swear I don't do substances, it's just that good.

If I could do zero stars I would. The only gas station with 5 attendants and only one working the…read moreregister. Lines out the door for gas because 4 workers need to play with their meat? I've never hated a gas station except this one. Hopefully they burn down and a real company takes over. Love to support local, but this just gives the island a bad reputation. Also the food sucks and there's no condoms. Carry an extra gas can so you DONT have to stop here.

The staff here have a dont give a f*** attitude. Refrigerators are empty half the time. Keep it…read morestocked at all times. Get a grip people.

I really enjoy their garlic chicken. The mini plate is more than enough for me. I never finish…read moreit. The staff member (I told myself to remember her name but of course I forgot) was so friendly and attentive. There was a mildly rude customer there waiting for her food trying to speak with me about the wait and the staff just smiled and continued to be polite to everyone. I'm not sure how long the other customer waited but we called in our order and showed up before the time they said it would be ready and within a couple minutes of paying it was ready. The restaurant was clean and tidy. Will definitely be back.

Before arriving to Hawaii, we found on Reddit post that most people recommended coming here for…read moretheir Loco Moco. My boyfriend and I had finished a few small hikes at Hawaii Volcano National Park and decided to stop here for a late lunch before heading back towards the Kona side. We found that the restaurant was poorly ventilated as it was hot and the doors were just kept open, and the wait for the food was a long time. There were a few other people before us who had been waiting for their food as well, and by the time it was our turn it was already 45 minutes to 1 hour. The Loco Moco was not what I had expected, the hamburger patties were dry and there wasn't anything that stood out flavor-wise. The macaroni salad was okay, but we both agreed that L&L tasted better. We also got a spam musubi, but it did not taste as good as other musubis, there was just too much rice and the spam lacked seasoning and sauce. Overall, this was not worth the wait, they have other items on their menu that you could try, but expect to wait for a lot longer than usual just to get your food.

Excellent selection of gelatos, fresh made soup, fabulous sandwiches, salads and entrees to go, and…read moreassorted bakery treats.

This place is quite yummy overall. The staff was also really friendly. We had a few samples…read morebefore i decided on the pumpkin pie flavored gelato. Let me tell you that this was creamy and full of that delicious pumpkin spice fall flavor. Wow wow wow was it fantastic. It was a treat that I devoured. The turkey sandwich was decent. I liked the bread it was served on. The staff toasted it extra like I asked. I enjoyed the crispy edges. I wish it had a pickle and or some slaw. It was 10 a sandwich. We also a cup of vanilla iced coffee that was great. I would definitely recommend the gelato and the coffee. Yum!

my favorite tacccos ever!!!!!!!!!! kiki is awesome she knows her people! the birria is my favorite…read morebut the beef tounge oh mygod!! i have to say... ive eaten alot and these tacos are better then luquins & panchos its crazy ema

Absolutely delicious. The portions were huge and everything was so very fresh. The owner was very…read morekind and thoughtful in her cooking. It's very worth going to and I would go back again. Loved it