1st time here, I live 3 hrs away and have nothing close to this place ! Amazing …read more I took a chance because they have a nice big parking lot to park . Makes it easy if you're driving a big truck . There was like 10 people waiting in line , they got it down pat ! 5 people taking orders , 5 people making sandwiches and a guy cashing everyone out ! I got the pastrami on dark bread , with thousand island and Told them the works . Lettuce , tomato, onion. And a pound of pastrami an inch thick from end to end . Sure it's a little messy , but that's what you signed up for when you order it . Go big or go home ! It was amazing . I had 1/2 for lunch and 1/2 when I got home 3 hrs later . I might be going back to Syracuse tomorrow. I'll be trying something else for sure ! Good job .

This place has quality ingredients and a nice atmosphere, but it is very meat heavy. It's usually…read moreeasy to get something vegan at a sandwich shop, but they were a bit limited on toppings. The sandwich was still good - it just wasn't great. And it was VERY messy with oil. After making sandwiches for my friends, I did ask the staff member if she could change her gloves (because they were covered in liverwurst and Italian meats), and she did - but very begrudgingly. I would recommend friends to go, but I'm unlikely to eat here again.

Bottom Line Up Front - What a gut bomb...and I say that in…read morethe best hunger satiating - craving crushing - pallet pleasing - fully satisfying way possible! I've eaten at 5 Guys numerous times in almost every state along East Coast from NY to South Carolina and I can honest say I've NEVER left hungry and I've NEVER been disappointed. This 5 Guys on W Genesee Street is no exception!!! No complaints with the service or the food. A solid burger and tasty fries... (My only complaint is a minor one and is pretty systemic among all 5 Guys...it's the limp French Fries. Not lacking on flavor...just limp. I know they are fresh cut and all that, but I've had crispy fresh cut fries before. If 5 Guys, as a chain, could solve this then it would complement the burger more and increase the overall experience.)

Burgers always good. But had incorrect order brought home and Manager, Graham, made things right…read more He went above and beyond to fix not only incorrect order, but the inconvenience as well. Not going to lie - saved a customer. Burgers and fries were delicious, on point.

I will start this as I always do by saying that I don't give out five stars unless I am really…read moreblown away. I love subs and his place crushes it. So much so that wegmans bought their recipes and now hey both have sick ass subs. This place delivers on every aspect you need for a sandwich. Bread is awesome, lots of meat, the other toppings are also top notch. Staff is quick to make the order and friendly. Make sure you get signed up in the rewards program. You will reap the benefits.

The first time i went there i was singing their highest praises, but then i go for the second time…read moreand there was zero consistency, it was like going to a whole new sub shop. For a 15 dollar 10 inch sub i would expect there to be a healthy amount of meat but that was not the case here, and for a shop that prides themselves on fresh bread, i was surprised to get some not so fresh bread at the noon lunch rush smh. The service was lacking due to forgetting to put items on the sub that were requested, its aggravating when i have to check my sub before i leave to make sure its made right. Please work on your quality control.

Service is inconsistent, but we always had good experience with pick-up orders, today I had their…read morenew double smash burger- it was really good (check out the pic); trick is eat at least half of it before you put it down to keep it together. French fries are good and crispy. They always provide more than enough ketchup. Folks at pick-up counter are always friendly and helpful. This is one of the difficulties in giving a single score as it often depends on what you're doing/buying. For Wegmans Order-To-Go I'd give 4 stars, 5 recently, although in the past I had trouble with their drive-up(that might have improved since). As for their counter service I'd give 2 stars. Last time we tried it, there was only one person in front of us, but still took around 5-10 minutes to place an order as there was only one person behind the counter but she was busy making milk shakes and drawing beer then trying to wait on customers in between. Of course I did not complain to her as it is not Her fault (rarely is- only lazy people take things like this out on the hourly employees). The fountain is gone so you have to bring a drink with you from the market. Otherwise tables are usually clean and conformable as are the bathroom facilities + there is a family/unisex bathroom(but only one in each area).

The burgers are amazing and the fries are much better than I had ever expected. I am definitely…read moregoing back this week. 10/10

Felt like a sub for lunch and gave Patty's Subs a try. Ordered a whole turkey sub online and was…read moreable to customize toppings - no onions as I'm at work, banana peppers, cukes, tomato, and lettuce. I went healthier today with mustard. You can choose between wheat and white sub roll. I opted for white today. I picked provolone cheese. By ordering online, I was able to add a free medium soda. My sub was ready when I arrived and the staff were friendly. They noticed I left a cash tip in the jar and thanked me for it. Soda was serve yourself style. While there I saw they had a brownie, which I brought home for the family. Sub was delicious and I'd go back. I'd like to try their Italian dressing on the sub next time. Wish they had an option for adding bacon online. Like a turkey club or BLTT. The brownie was good and everyone enjoyed it.

Holy crap! Ordered the Meatball sub Wednesday special and it is absolutely disgusting. No cheese…read moreon it even though i asked for cheese. And I am having complete flashbacks of college eating Spaghettio's and Meatballs. Literally the exact same meatballs and sauce, just bigger meatballs. How can this be the "Sub of the Day"?

Not a huge fast food guy but this was great in a pinch! Located in Kirkville ny, the food was fresh…read moreand really tasted great surprisingly! Grab the taters and some gravy if you go

It's crispy. Crunchy. Good price. Good chicken. Checks all the boxes. Nice cashier, and nice…read moreenvironment.

This place used to be good, sadly last few times I buy to go seems that they must to forget…read moresomething as the "chicken" of a chicken salad... I can't even come back to the restaurant for the distance, not good! And not first time!

Ordered chicken pot pie. Was given chicken soup, Received a bowl filled with very soup type liquid,…read moreThere was no crust, just a cookie/cracker stuck in the center that was as hard as a rock. On top of that, several spoonfuls of sharp bone were discovered.

Darn, I could've been 1st to review as I visited a year ago in June 2025, but just hadn't gotten…read morearound to reviewing Sub Stop until now. It was funny just yesterday my girlfriend & I had a dessert coupon, free banana pudding from Mission BBQ. She said it was great, but not as good as the banana pudding at Sub place we were at in NY last year. I was thinking it was funny she brought that up as it was my next place to review on my alphabet series. I just reviewed R is for Raising Canes, and now representing 2025 in alphabet series, S is for Sub Stop. My girlfriend & I were on vacation traveling to Niagara Falls & Toronto and going back toward home took long route to see Kingston, ON, Watertown, Syracuse, & Finger Lakes. We didn't want to waste much time with eating lunch. Skaneateles looked kind of snooty, not easy quick options. I said Auburn is far more major town with some options that'll be quick. Hungry, we continued westward. We settled on Sub Stop as it seemed like a decent quick local option. This is a no frills place, basic counter seating, but good lighting. You order at the counter. Prices were reasonable. It was a Friday we were there, and tuna sandwich was the special. Tuna isn't my normal pick, which would be turkey, roast beef, or perhaps something else over picking tuna. I decided I was game to get the tuna since that was the special, and it's very rare I'd get a tuna sub or sandwich. Wow, their tuna was big & a nice large portion, which made the value even better! It was tasty too. There were a lot of black olives as I wanted. I believe we had chips too. After we ate, my girlfriend suggested the banana pudding for dessert as it looked like a homemade one. I agreed it definitely did look good, but we did eat a big sandwich. She said she'll pay for it. I said ok, I'm game to try it. Wow, I think this was the best banana pudding I've ever had (it had chocolate chip cookie dough mixed in, which was awesome), which is saying a lot as I think banana pudding is a southern delicacy. I've had some very good ones especially the one year I lived in Alabama. Speaking of Alabama, when I saw Auburn, NY on the map, I thought of the college town with the school of same name, Auburn University War Eagle! Highly recommend the sub sandwich or at the very least giving the banana pudding a try here!

As is everything in the central NY, spice/heat didn't exist. The buffalo sauce was mild at best on…read morethe chicken sandwich. The horseradish (and I ordered extra) wasn't even spicy or hot at all. They were out of the brownies I ordered and replaced 3 brownies ($10.77) with 6 cookies. ($7.98) They didn't have the decency to let us know, making the door dash driver go out of his way to fix their laziness. In addition, I called them 4 times and they never answered the phone. The food was a 5 out of 10 and the service was a 1 or of 10, though Joseph from DoorDash get 10 out of 10. I don't recommend this place and it is doubtful I'll ever get their food again.