The food was good the wings didn't look good to me at all but the service was trash took 30 mins to get wings and a burger..the lady up front asked if I wanted ranch told her yes so after 30 mins of waiting for the food it came out with out ranch and lil dude wouldnt give us a ranch bc it's 50 cent and he walked of so off my places to eat read more

Where do I start with this. We order and service was shitty! We sit down and wait on our food not a problem. 34 minutes later food came out looked delicious! They put it on the table and walked away I simply said can I have a small thing of A1 sauce? The waitress said we normally have to charge for extra A1 I said okay that's fine she brought out this little container not full at all not even half way full I was like ummm okay then I go to pick up my burger and the bun was wet so I was like umm what it took 34 minutes to make this why is it wet I was just like okay and took a bite it was nasty. The fries was burnt to hell and back I will never be back at the burger grind in west Monroe. read more

Great food, massive quantities, very reasonable prices. A definite place to put on your list for a good burger in the Monroe/West Monroe area. Sides are great ... we tried onion rings, fried pickles, and curly fries. All excellent. If you can't find a specialty burger you like, build your own. Choice of 7 different buns, 6 different cheeses, and a wide variety of other additions. read more

Probably the best burger joint in NELA. This was my first time dining here and I will say I am nothing short of impressed! Thanks guys for the awesome customer service and amazing food to compliment! I will definitely be back soon! read more

The Burger Grind - New American Near Me - West Monroe, Louisiana

I was really looking forward to eating their burgers, after reading glowing reviews stating that they had "the best burgers in town". I absolutely love burgers and a place specifically devoted to burgers sounded like a sure thing. When I went in, the staff was very friendly and helpful. After looking over their selections, I settled on the Bison Burger and a side of fries, to go. After waiting a reasonable amount of time, my order was brought to me and I went home. When I got home and opened the container, I was met with a pretty flat burger and a very small amount of skinny, greasy fries. This wouldn't have been so disappointing, but as fries do not come with burgers and they cost $1.99 to add to your order, you'd expect a pretty decent amount of fries. My order was over $12.00 and for $2.00 less, I can get a nice, fat burger, a lot of fries, AND a drink at places like Chili's, Applebees, and Lone Star. The value and quantity had disappointed, so now it was all up to taste. "Come on taste!", my brain was screaming, "Help save this future Yelp review from eternal damnation!" And so I bit in and...sigh. This was one of the most disappointing burgers I have ever eaten. It was as if the flavor had seen my mouth coming and immediately vacated the premises. I looked down at the fries which were bathing in a sea of wetness, looking up at me and saying, "Try us! We won't let you down! We're delicious!" Never trust talking fries. That's what my grandmother had always said. But she was crazy and no one ever believed her. Well, I'm here to say, "I'm sorry for doubting you, mimmaw." I hope you're here with me in spirit, reading this review as I type it. But if you are, please leave in about thirty minutes from now, because I have to "take care of business." So to sum it up, the price was high and the quality and quantity were low, the burger had less taste than a Kardashian, and the fries were so greasy and underwhelming, they reminded me of that a hole boyfriend character in Coming To America. "Just let your Soul Glo!" If you're under 30, you probably won't get the reference. But I'm not reviewing Coming To America, I'm reviewing The Burger Grind. Hey, maybe I messed up and ordered the most tasteless burger they had to offer. Again, I hated that the food was this disappointing, because the staff is friendly and it has a nice atmosphere in there. Giants spools to sit on and everyone seemed to be enjoying themselves. A group was even singing along with Ed Sheeran's Thinking Out Loud. Not a fan of his music, but it was nice to be in such a friendly environment while I waited for my to-go order. : ( read more

The food is good, the staff is friendly. The manager tends to talk down to the staff and you can hear the conversation. Happened both times I have eaten there. read more

The burgers here are amazing! My husband and I have a "burger Friday" ritual, so we stopped by while on the road. I had the A-1 burger, my husband had the breakfast burger on cheddar jalapeño bun. Both were really good!! Only reason I didn't give 5 stars was because there were flies terrorizing us while eating. read more

The Burger Grind - Breakfast and A-1 burger - New American Near Me - West Monroe, Louisiana

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This place has been open for about a week or two so this rating is based on what is likely just some operational kinks that will be worked out as their staff becomes more comfortable and trained. I went in for take out and chose the A-1 burger (grilled onions, mushrooms and A-1) then you opt for any of the standard lettuce, tomato, pickle, etc. I missed that this burger didn't automatically come with cheese, so I was a little bummed I forgot that. I also got a small order of fried mushrooms and onion rings. The mushrooms were pretty good, but they didn't come with any type of dipping sauce which kind of surprised me. The onion rings were the standout in my order. They were very large, fresh and extremely tasty. The order size is huge and definitely shareable. The burger was good... but it didn't knock my socks off. Overall, I enjoyed my meal. They initially forgot a portion of my order in my bag but very quickly resolved it. The staff was polite but you could definitely tell some of the younger ones were very nervous. (first job jitters?) I will definitely be returning. read more

Bruh. This place is good but dont live up to tha hype. A little expensive fa me. I always get the breakfast burger or build me one. Always get the half pounds. Always. You gonna spend a tenna anyway so make it leven. You know this place good cause the bathroom always clogged. That's some shit for real. These high key wait times had me dying in here for peoples leftovers. I went to the trash and pulled out some fries so they kicked me out. That's why I gave it the thrree stars instead of 5. Plus they ain't give me and mhy girl a rafund so. You know. read more

I feel like this place has potential, but it missed the mark for us. My sister and I went here with our boyfriends yesterday, waited over thirty minutes for a to-go order of four burgers, and then got home only to realize there were several mistakes. I placed my order first: a Texan burger and Philly burger with one order of onion rings, a medium drink, and a small drink. They don't have any meal options that include a side and drink, so prepare to pay for each individual item. Our total was a little over $20. To pay that much, I expect a certain level of quality--which we didn't get. The cashier guy was funny and courteous, but then waiting so long ruined any good mood he put us in. My sister's burgers with two sides came out after about 20 minutes, and then my boyfriend and I watched for another 10-15 minutes as other later-placed orders continued to come out of the kitchen instead of ours. We finally got ours after I complained. It came out almost immediately, like it had just been sitting on a counter and forgotten about all that time. Once we got home, we started to see the mistakes. I'll start with mine: my Philly burger had nearly no "Philly" to it. It's supposed to have sautéed bell peppers, onions, and cream cheese. There was some, but a very small amount. Then underneath my patty I found old-looking tomato, pickles, lettuce and chopped onions that I didn't ask for. I'm almost certain that this burger belonged to someone else, and then had my minuscule toppings added to the top part once I complained so I'd at least have something. I scraped all that mess off and then ate the burger, which I could tell would have been great if made correctly! The onion rings, although soggy from the wait, would have been awesome if fresh. The sauce they come with was super good, kind of like a cross between Cane's sauce and Zaxby's Zestable sauce. My boyfriend's burger was also disappointing. His patty was burnt--charred black, as if cooked in a big hurry, and he also didn't have much of his specialty toppings either. We both agreed that the onion buns were the best part--which I doubt they made. My sister's sesame bun was hard, like microwaved-bread-hard. They gave her that one for some reason instead of the jalapeño bun that she paid more for. The toppings on hers, which was supposed to be a Missing Link burger, was mainly just wayyy too much cheese and sriracha. That was "all she could taste." Her curly fries would have been good if not soggy, kind of like Arby's curly fries. The sweet potato fries were okay, but not salted or seasoned in any way. She's going to post a review on here too. I would possibly eat here again to give them a second chance, but only if we dine in. I think their to-go system is majorly flawed, and they will lose customers if they don't fix it! They even had a drive thru window, but there was an old dining chair blocking the entrance. Guess we should of taken that as a sign. read more

Well worth the stop while driving from Texas! The Hamburger was delicious! I really liked you could make your burger custom with choice of bun, type is cheese and fixings. French fries and onion rings were tasty. We plan to stop next time we drive through West Monroe, LA. read more

Headed to Bastrop for a big hunting stuff sale and found ourselves starving. After a quick check on Yelp, this place looked to be best in the area for lunch. We tried a little bit of everything between the four of us. The best was the breakfast burger with jalapeño bun. Slap your momma good. But all the way around the burgers were all tasty and delicious. The fries on the other hand tasted good but we're not cooked crispy enough. That's the only ding. read more

The atmosphere is warm and inviting. The staff is friendly and will take their time to help you custom build your burger. The fries are obviously hand cut and wonderful. read more

The Burger Grind - The #1 Bacon Cheddar Burger - New American Near Me - West Monroe, Louisiana

The burger grind is so good! Their food is always seasoned just right! The food is delicious, and I could eat it a lot without getting tired of the restaurant! I definitely recommend this restaurant! read more

Was looking for a great burger and I found my new place. I got the the 1/2 lb blue bomber on reg bun with curly fries. The bun was awesomely fresh, the burger was cooked to perfection, the blue cheese crumble and bacon was the right amount. Only complaint is the burger was supposed to have been Cajun seasoning and it didn't. The curly fries were cooked perfect and were seasoned great and was a large portion. Nice atmosphere except the floors were filthy, no chance of slipping and falling in this place as your feet stick to the floor and it was the entire floor from the ordering counter to the drink bar ,dining area, and waiting area. The staff was very friendly!! read more

Was in town on a business trip & drove past this neat place on my way to an appointment. Saw all the cars out front and decided to stop in and see what it was all about. I was glad I did. I love finding locally owned restaurants to give them business. This one did not disappoint. Their burgers are extremely flavorful and there are plenty of options to top them with. I enjoyed the sweet potato fries as they were perfectly crunchy. Will certainly eat here again the next time I'm in town. read more

The best thing was the onion rings and the sauce that comes with them. As for the burgers, my sister and I brought our boyfriends here and none of us were impressed. Maybe we came on a bad day, I would be willing to try this place once more. I ordered the "Missing Link" burger on jalapeño bun, but I received it on a sesame bun that was so hard/stale. It felt like it had been microwaved -- not toasted. The meat was unseasoned, so the flavor came entirely from the melted pepper jack and the sriracha sauce. I also felt that my patty was a bit over cooked, it wasn't a big juicy burger like I was anticipating. I ordered sweet potato fries, they would have been better if they were salted and served to me before they got soggy. The other fried were good, a lot like Arby's. I don't remember what everyone else got, but each of us had multiple complaints and over all let downs with the food we ordered. My sister and her boyfriend ordered before I did, yet I got my food first as well as many other people. When we asked about it, the food came out almost instantly like it had been sitting in the back. I will probably try again because the reviews before me were so positive, hopefully they were just having a bad day. read more

I am never EVER compelled to write a review on yelp. So this is a big deal. This place is incredible. I love the atmosphere. The owner ? was so kind, their ordering process is dope. Fried mushrooms. OMG. So good. I got a veggie burger and I'm so full and happy! Thanks! read more

Awesome burgers...best I seen in a long time! I will definitely be back! Beware the "whole one"...it's a pound of meat and while really,really yummy, it's a tad unmanageable. Fried mushrooms are really good. read more

Onion rings were to die for! Burgers were good as well. Service wad superb! No salads though.

I really liked their hamburgers and the sides are very good too. I had my burger turned into a salad. It was very good. I would definitely go back and order the same thing. read more

I've eaten here a few times and the burgers are very good ! This last visit I ordered the Texan on jalepeno bun with curly fries , it was so good i will definitely be back . The only reason I'm not giving 5 stars the wait time can be pretty long depending on how busy they are and at primetime lunch it's generally packed , so if you're in a hurry this is not the place for you . read more

Great place! Unique burgers and was able to accommodate our large group easily! Everything was good.

Menu provided a good sampling of burger, bun options and they were cooked to perfection. The onions rings were also very good. Hope to try other menu selections if we get back to West Monroe in the future. read more

Definitely our favorite burger place in Monroe. I'll pick a good burger over just about anything and this burger is in my top 5. Perfectly seasoned patty but it goes way beyond that from sides to choice of bun, everything we got was delicious. Also the staff and atmosphere were great. read more

Burgers are delicious! And not dry! Try it with the jalapeño bun! I was greeted by a very enthusiastic lady! She offered great suggestions and was very helpful! A must stop while on the road! read more

The burgers in this place are from heaven, they are definetly the best burgers in town. The service is amazing the atmosphere is great. It's really a good place to sit and have an old fashion good burger with a variety to pick from. read more

On Keto diet and had less choices but their grilled chicken is great! Ordered to go and their service is pretty fast comparing to their crowd. Will for sure go again and try few others. read more

Dang good burger that you can tell they make from scratch. I had the Texas burger that was awesome then ordered the turkey burger on the this last time and it was so good!!! I'll be back for sure. read more

No covid precautions taken, food was nowhere near what was ordered, service was nonexistent. Avoid these idiots.

I can feel my arteries clogging with each delicious bite. The service is always prompt and friendly. I haven't had a better burger in West Monroe. read more

Call in ordering was great. She took the order and read it back exactly right. The order was correct which is a plus for sure. The price on their Facebook page was incorrect. The food wasn't hot when. I got there exactly on time. The quality just isn't what it has been in the past. The chicken strips were not the same as online pics either. Instead of a real chicken strip is was the flat chicken piece of some kind. $15 for two kid meals just seems excessive. Service upon arrival was great. read more

WOW this place is so good. Handmade food. I had the Texan 1/2 lb. burger was huge, not a premade frozen patty and onion rings were off the chain awesome. No waiter to deal with, order your food and sit down. Good atmosphere, Old looking decor and good lighting. Owner was super nice and took our order. Could tell he took pride and care in his business. I dont normally go out of town to eat a burger but I will be from now on. Wish this place was closer. To home. read more

Passing through on my way home from Texas. Burger was very tasty, plenty of options (even bun options) curly fries were pretty good. But, our favorite part was the lady at the register! Kayleigh was super nice/funny and very helpful!! Give her a raise! read more

I was excited to know that Burger Grind opened on 165N. My first visit was awkward. Sat at speaker, for 5 minutes listening to employees, laughing and talking. Had to repeat order several times. Ordered 1/4 burger. Live 3 minutes from there but, when I opened box, bottom of burger was soggy. Against, my better judgement, returned with my son a week later. Decided to dine in. Bad idea!!! One of the cooks was chewing on what appeared to be food. Ordered burger and onion rings. Meat tasted like frozen burger. Onion rings were a soggy mess. Coating had fallen off. Advised lady at counter who said" Guess it's time to change grease " Duh !!! Offered me refund. Went to back, never came back, and neither will I read more

Holy moly Batman these are some FAN-F@#%$!&-TASTIC burgers that will make your mouth water!

Great atmosphere and great food. Plenty to fill up a working guy like my husband. Also has kids meals. Decent prices for how much food you get. Normally pretty fast service. Get there early to get a seat. read more

Brought my children and their friends to grab a bit to eat. The girl at the counter was very unprofessional, leaning over the counter while taking our order, annoyed with us even being there and very rude. The place was busy and I understand the stress, but that is no way to treat customers. Food was amazing and the rest of the staff was super friendly. read more

This place has the best burger I've ever eaten in my life.I'm a 4th generation farm kid,I've eaten my fair share of burgers.This is my go to place when I have family in from out of town.I get the Texas burger on jalapeño bread almost every time.The staff is as friendly as expected,the seating is comfortable. read more

Great burgers, great chicken sandwich and amazing onion rings. Good place to eat if you're craving a chunk of meat between two buns.