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    The Cafe

    5.0 (2 reviews)
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    2 months ago

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    Greencastle Coffee Roasters - At the ready

    Greencastle Coffee Roasters

    4.3(45 reviews)
    0.4 mi
    $

    After living in the area for five years, my wife and I finally decided to give this place a try…read moreafter reading the reviews on Yelp. Well, the reviews were right on target. This place has a huge and amazing selection of coffee from Central and South America and many other places around the world. They offer both beans and ground coffee, or they will grind the beans while you're in the store. There is decaffeinated and caffeianted coffee and teas. Their freshly brewed coffee is absolutely delicious. The store is well organized, clean and neat. The staff members are cery helpful and friendly. There are benches and stools both inside and outside the store if you wish to sit and have it at the store. There is paid metered street parking available. We purchased two cups of coffee and several packs of ground coffee. I highly recommend this business for both coffee and tea lovers. We will definitely be back.

    Love (as always) the coffee, but those working in the store the day we visited were perhaps the…read moremost unhelpful and stand-off-ish crew I have recently experienced. My husband and I usually purchase a couple of hundred $ worth of coffee when we visited from the western part of PA. But the miserable woman at the cash register in the front part of the store made us feel like we were completely unwelcome. I purchased some specialty tea for my granddaughter and she could hardly bother to offer us any milk or sugar. The expression on her face and her demeanor was unwelcoming and dour. When my husband was looking for suggestions to try (while ordering a substantial amount of coffee) the person working with him seemed to be marginally more helpful with our questions, while the bitter woman at the front barely said two words to me or my granddaughter. Plus, we had to stand to drink the tea. Why not have a little sitting area? What happened to this place! Assuming new ownership. We have been coming here for years and really enjoyed chatting about the various blend of coffee with the previous owners. But the vibe of the place is now sterile and unwelcoming. Can't wait to see if the coffee has also changed. Come on guys, you have always had an unbelievably good product... bring this place back to what it was a few years ago and give your customers a pleasant experience when visiting!

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    Greencastle Coffee Roasters - Coffee counter

    Coffee counter

    Greencastle Coffee Roasters - Rear coffee counter

    Rear coffee counter

    Greencastle Coffee Roasters - Rear coffee counter

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    Rear coffee counter

    Dunkin' - Dunkin Donuts in Greencastle PA

    Dunkin'

    2.5(19 reviews)
    1.0 mi
    $

    Fairly busy Dunkin Donuts off of Rt. 16. It is not a stand alone store. It is connect to a gas…read morestation. Depending on the day, the staff can fluctuate in their mannerisms, ie how polite and/ or friendly they are. They will usually repeat back your order to make sure that it is correct. They are quick with getting your order to you when you get to the window. I have been very fortunate that I have never gotten a order that is wrong or missing items.

    The manager is very rude and aggressive. I don't go to this location that often but this wasn't my…read morefirst bad experience when the owner/manager was working. Today, I ordered a hot black coffee and 2 glazed donuts. Long story short, the associate made an ice coffee, which I don't drink, and I said I ordered a hot one. No big deal, right? Well apparently it was to the owner/manager. He aggressively took the drink from the associate and said 'I will handle this', put the drink at the window and said 'it says here that you ordered an iced coffee, so you got an iced coffee'. I told him very nicely that I definitely didn't order an iced coffee as I only drink hot coffee. He put his head down, shook it and handed me the donuts without looking at me and said, 'pull to the front of the building' and shut the window. I pulled around front and waited almost 10 minutes for 1 medium hot coffee. Not saying that was intentional, but that was a good bit of time for 1 coffee. The overall experience gave me such a taste in my mouth, that I will definitely not be returning.

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    Dunkin' - Dunkin Donuts in Greencastle PA

    Dunkin Donuts in Greencastle PA

    Dunkin'
    Dunkin' - Vanilla Truffle was good, other than the white creme filling that was nasty

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    Vanilla Truffle was good, other than the white creme filling that was nasty

    Sheetz

    Sheetz

    3.5(4 reviews)
    0.3 mi

    I had one of the worst customer service experiences I've encountered recently, and I feel it's…read moreimportant to share so others -- and hopefully corporate leadership -- are aware. While using the restroom, I brought in a fountain soda cup to refill afterward. Upon returning to the counter, I was approached by a staff member (who I later learned was the manager) who made a disparaging remark about my cup not being from their store. When I went to check out, he directed the cashier to void my transaction and charge me a higher price for the refill, apparently because he disapproved of the cup's brand. Setting aside the fact that this cost me less than a dollar, what stood out was the way it was handled. Rather than addressing the situation professionally or discreetly, the manager chose to make a snide comment and then use his position to override a routine transaction. This kind of behavior is unprofessional and unwelcoming, and it reflects poorly on the store's management. I won't be returning to this location. It's disappointing that a matter of fifty to seventy-five cents was treated as an opportunity to embarrass a customer rather than simply process a routine refill. I'd encourage corporate to look into how this manager interacts with customers, as this is not the kind of experience that should represent the brand.

    On one of my many trips back to the homestead, I decided to attempt going a different way home. I…read moredo this often because I'm starting to hate the highways from the way I have to go. I ended up coming through this area a few times and with this Sheetz visit, I think I completed the few that were in this area. I usually need to stop part way on my way home to use the facilities or get fuel. For today's visit I needed the facilities and maybe some food (I hadn't eaten at that point). This is as near to a brand new store as you can get. The lot is huge, on a corner at a busy intersection. Along with a large lot, the store is large as well. Inside, it has that truck stop feel that some of the newer locations has. Big, bright, nice sized seating area. I went in and tapped the screen to place my order. While it is being prepared I make my way to the facilities. The facilities were immaculate, which were a bit of a surprise given how busy the store was. The food was as I expected, and missed. I made sure to get enough to enjoy on my ride and then for when I got to my destination. But before I left the lot, I took a few minutes to enjoy the night air. I putzed around outside for a few minutes and took in a phone call before jumping back into the car to head the rest of the way home.

    The Cafe - coffee - Updated August 2026

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