I just moved to the neighborhood with my boyfriend and we decided to stop in here late one night…read morebecause it was one of the only places still open. Boy are we glad we did! The service here is unmatched and the prices are uncomparable to anywhere else in the city. The people who helped us (the owner it seemed like) was incredibly friendly and we will definitely be back for all of our smoking needs! Don't bother going to any of the other overpriced smoke shops in the city...this should be your go-to.

Really enjoyed my chat with Dave today. Easy to tell that he appreciates the culture and value of…read moremaking a connection with his customers. I purchased a few CBD products curated for pets. He provided a lot of insight on flavors, companies he has visited at trade shows and friendly unrelated banter. Certainly my local recommendation for Western New York vape customers.

Obviously the long haired freaky people working there have no clue about the products they sell! My…read moreoriginal broke snd I went there to get a replacement as this is where I purchased it originally, Freaky dude told me VooPoo was no longer producing the device I had - BOLD FACE LIE - I went to another shop who just ordered them!! Freaky dude told me the VooPoo Drag E60 was the same so I purchased two - IT IS NOT!! The charge on the device doesn't last an hour, the tank is smaller, and the damn thing leaks!! I went in today with the second one which was never opened and Freaky dude said they do not accept returns or give refunds!!! The morons working there misinform you about the products and then you're screwed and stuck with a BS product!! I called the number he gave me for "Raj" the so called owner after I insisted I wanted a number and left a message - NO SURPRISE THE OWNER IS ALSO A MORON BECAUSE HE NEVER CALLED BACK!!!

UNPROFESSIONAL AND POOR CUSTOMER SERVICE! I initially ordered a puffco pro online and went into the…read morestore to see if it was ready to be picked up. Upon arriving at the store the store employee who was very nice was talking with me and I told him about how I received a discount from the online store which was great! The employee went on to tell me that if my puffco item is discounted it will void my warranty. He even went on to tell me how he's encountered customers in the past who have had this issue. Naturally I decided to purchase in store so I could keep the warranty. (If you were told your $400 product wasn't warrantied wouldn't you?) I come to find out that I was misled by the employee and I could have kept my online order (with the 25% discount) and still maintained the warranty through puffco. I reached out via the website hoping someone could help me and unfortunately I was met with short answers and a total disregard for customer service. Considering I was given incorrect information from a store employee which ended up costing me 100+ dollars I was anticipating them to recognize the mistake and hopefully attempt to right the wrong. Instead I was told "we can't do anything about it no more" and they promptly ended the discussion. Highly disappointed as I thought the shop and store employee were great and had a nice selection, but I will not give my business to a company who disregards its paying customers so flippantly.

What a dump! I'll never be back again. Tried the location on South Park, felt exiled and out of…read moreplace. Thought I'd give the other locale a shot. Sadly disappointed. I'd rather deal with the rude workers at the S Park location than the untidiness and grumpy worker here. Never again. This place is doo doo!! Don't waste your time!!

seriously don't waste your money. especially on 510 thread carts from this place. The cartridges…read morethey sell will not function properly once you add distillate.

From the owner: Whether you are looking to quit smoking, want to learn more about vaping or want to find the latest…read morevape product, Plume Vapor Lounge is here to help. We serve the Buffalo, NY area as vaping experts with the highest quality inventory. Our experienced staff will help you find exactly what you are looking for. Our huge selection of e-liquid flavors and welcoming environment keep our clients coming back for more. Stop by Plume Vapor Lounge today!

Amazing staff with exceptional service. Wide selection of hemp/tobacco wraps. Only a 99 cent ATM…read morewithdrawal fee up to $200 soon as you walk in. Better to pay cash upfront for better completely unbeatable deals. Thank you as always.

From the owner: Explore The Smoker's Empire Visit Cheektowaga, NY's Local…read moreVape Store Empire Smoke Shop in Cheektowaga, NY has a variety of CBD products for sale. Make us your favorite local vape store for CBD gummies, relief creams and smoking accessories. You can count on us to make finding your preferred CBD products stress-free.