Wow! What a great company! The responded immediately and the tech Anthony was so nice and took care…read moreof business. He showed up when he said and understood and accommodated my time. Thank you!

Really great customer service for the fridge in my garage that was leaking. Prompt return call, set…read moreup an appointment for the following week and told me who I could expect. The technician showed up on time, diagnosed the issue, made a quick repair and problem was solved. He was very kind and helpful. Will call back if I ever need anything else!

I called Dimitri to come look at my dryer, he called me back the same day and came right out that…read moresame day. I was super impressed with his professional look, attitude and efficiency. My dryer was running hot, instead of going straight for worse case scenario, he troubleshot from the basics. Turns out it just needed a new exhaust hose and deep clean. He only charged me $80 and gave me a good piece of mind. I would highly recommend his to anyone!

We had an issue with our freezer in which it was making a lot of noise and I feared it was going to…read morestop working all together. I called ARS on Thursday, they came over Friday and were able to replace the motor. Dimitri was very knowledgeable and explained everything to me before completing the repair. Excellent service and fair pricing. ARS is our go to for any future appliance repairs here!!

DO NOT BUT ANYTHING FROM THIS STORE! Im surprised this…read moreplace isnt shut down by now because the way they operate is insane. I came in a few months ago searching for a mattress. I finally settled on one for 500$ and was making payments over a couple months ( im a student, 8 months pregnant, ect). i wanted the mattress to be in my house before i went into labor. a few weeks ago i was going to make my last payment and ready to pick up my mattress. I went in (i live 30 min away mind you) for them to tell me that they dont have the mattress in stock. i was upset but was assured the mattress would come in soon. I called back many time in the upcoming weeks to see if the mattress came, they kept telling me its on some random truck, which they could not get in contact with because the trucking company has no phone number... only an email and they werent getting a response from the truck company. now its been a month, and i have no mattress but they want me to pay for the mattress... I was then told i could come in, get a 10 inch mattress of the same brand and they would throw in a "free" box spring. i again drove 30 minutes to this place and they forgot to inform me that the 10 inch mattress was not the same softness as the one i originally ordered. i ask for corporate numver, they tell me there is no corporate number. i ask for an email, they said they cant give me an email bc that email they use is for employees only.... what the hell bro. They tell me i should go online and submit an inquiry about my frustrations . I then ask for a refund. they say they will keep 50$ of my refund because i had the product on layaway. im very confused as to why they would withhold 50$ if they themselves dont even have the product!!! I ask them, when i originally came in, did you guys even have the mattress to begin with??? The manager (Tim) says he doesnt even know. Stay with me... then to process my refund i used three different cards when i came in to make my payments. he told me that each card had to be on hond so he can process each individual transaction to each individual card. one of them i dont have because it expired and overall to process individual refunds is extremely inconvenient. This place needs to be shut down and out of business. DO NOT GO HERE!!!! I went to Raymour and Flanigan and was able to get a softer mattress, better quality, better customer service and a better price right away. i will never come to this place again. no wonder why theyre always empty, parking lot never had cars in it and they have low reviews. i should of known.

Johnathon and dan did a great job they assembled our sectional definitely recommend for…read moreawesome/affordable price point and great service skills My wife is happy!!

had a whirlpool duet dryer making screeching noises- Chatgpt recommended this company- Joe arrived…read moreon time immediately diagnosed problem and repaired the pulley. extremely pleasant and knowledgeable. Even divulged some tricks of the trade that i was sworn to secrecy- $200 later up and running- highly recommend

In 2003 I bought my complete set of kitchen appliances from SouthTowns Appliance at this location…read moreand they would have gotten 5 starts if I were writing Yelp reviews back then. Today, the parts, service and repair people who were in the back have expanded to the entire facility and are keeping up the tradition of excellence. My 19-year-old dishwasher finally wore out. Me, being "thrifty" aka "cheap" priced a new one at Best Buy, Lowes and Home Depot before heading here. Each of them had a model to fit my requirements (24 inch stainless steel front and tub) on sale. None had the one I wanted on display or in stock. I would have to order and wait. Only Lowes had someone in the store who knew how to find a dishwasher in their system without getting help. The appliance department in Best Buy looks like someone went through and shoved everything into a pile. I saved the best store till last. The dishwasher I wanted was on display in the front of the store. The knowledgeable salesperson knew the price and answered my questions. Within a minute I knew the price here was better than any of the big box prices. I ordered my dishwasher on the spot. It was in stock, delivered, and installed at the date and time promised. Bravo!

Stopped in here on a Wednesday when everything in the bins (the long tables) were $1. As expected…read moreat that price the place was a mad house & everything was picked over. It felt kinda like a rummage sale. Most items seemed to be returns to Amazon. There was also an area with appliances and limited furniture. I didn't check those prices. Merchandise changes every week. Prices drop daily until Wednesday and the cycle start over again on Friday. I'd be willing to go in again when prices are a bit higher to see what kind of bargains could actually be found. Be advised. No returns allowed. 2025-7

Great business idea, the execution of it has been great. The owners are very nice people, and they…read morealways have great stuff! Definitely will be back.

Easy to schedule online. Service provider was polite and seemed honest. Able to assess the…read moresituation and provide an estimate. And cleaned up the stove so that it worked better.

Tina did a great job, I had a large knocking noise before she came and when she was done it is…read morequiet as could be. For the amount of work that she did the price was very reasonable. I would call them again.

Never again! we'd give no stars, if we could. We've…read morepurchased many appliances here over the years, and have never had a bad experience. We won't patronize them again, for sure. We purchased a d/w and a OTR microwave, and paid for installation. The mess that was left behind was no where near "broom clean." In addition, when we opened our front door later in the evening, we found boxes, plastic wrapping, parts, etc strewn across our steps! the employees had entered thru our rear door, so we had no idea they had left such a mess behind. not only was the d/w poorly installed, it took us sending multiple photos and e/mails and making several phone calls to get someone out to correct the issue. We try to support local companies, but when friends purchased appliances for less money from one of the big boxes, had no installation problems and no debris left behind, why would anyone shop at orvilles? Past experience certainly no longer predicts current service.

Repair person finally came out. Stove needs new circuit board. Have to order new circuit board. One…read moreweek later....