Do not shop here if you are looking for a vehicle this place is horrible when it comes to selling reliable vehicles. For starters I traded in which what feels like a mistake a perfect 2013 Honda Accord for a 2010 Camaro ss. I'd like to mention that it has only been 28 days I did not buy the warranty because I was fooled that these were good people .since I've purchased the vehicle a few days after purchasing my starter begins to go out and my harmonic balancer falls off!! How those should be torqued to the point that it's almost impossible to come off. Sure they fixed it but then a week or so later my rear strut starts to clunk take the wheel off turns out one of the bolts was forced in and stripped and was sticking out halfway brought it to their attention and was told they can't do anything since it's normal wear and year makes sense not! lastly I go to start my car up Friday now the car is knocking bring it to their attention and at first they say alex will be back at 2 to work with me I call at 2:10 and it's oh I don't think alex is coming in today very inconsistent with their word finally get a hold of him and at first he says we like to take care of our customers so more than likely we can fix that knocking then sneaks in a no promises so he talks to his gm and his gm's only reason on why they couldn't fix it is because it's been longer than 15 days? So you sell your customers cars that are problematic left and right and don't even care to take care of them? Pitty really thought that Alex hammad and mustafa were honest people guess not photos and videos below to show proof Edit: tried uploading video of car knocking but it only allows pictures read more

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We purchased a vehicle from them and it has been a terrible experience since that day. The car has so many issues that have come out. There were already known issues that were supposed to be fixed. Only one issue of many were fixed. They have even been to cheap to put on new wiper blades as they were supposed to. There is a sign in the lobby that says EVERY car comes with a 2 year maintenance plan. But that is not true and when I told one of the salesmen about it during a test drive and he said that he knew but it wasn't true and continued and said that it was like false advertising. I explained that it wasn't like false advertising it WAS false advertising. He said that he would tell his boss. I suggest that you look elsewhere. The cars are terrible quality they have bad business practices. They don't honor their word. read more

I got a Ford from here. Ford sold my car to an auction with transmission problems. The Car Lot bought it from the auction with transmission problems and passed the codes and sold the car to us. I didnt even have my car for a year before it turned into toast. DONT BUY YOUR CAR FROM HERE!!! read more

Extremely shady place can't recommend it at all. Extremely overpriced and cars usually come out faulty in someway or another.

This is the worst place ever to buy a vehicle. We bought a f350 there for $22,000 and it was out of service for 5 month out of the first year. Needed to have the engine replaced after 8 month, luckily the extended warranty paid for it. Now the transmission is failing as well. Tried to trade it in yesterday, that dealer turned our trade in down saying it is too much of a gamble. Now 14 month and $22,000 later the truck isn't worth anything anymore and we are stuck with the payments. This place is targeting young people to buy their faulty trash vehicles they got from the auction. When my husband called them to ask if they could help us out a bit, Business owner Rinat just said he can't help out read more

Never had a chance to purchase a vehicle from them. I was interested in a vehicle and was speaking with a salesman, the last thing I heard was a text message stating "it's been hectic here, I haven't had a chance to go over this with my GM yet, but I will get back to you shortly" That was over a month ago and neither of my attempts to reach them since have been met with a reply. I guess I scared them off when I pointed out their asking price is priced 50% over high retail KBB price. read more

I walked in to look at some vehicles and compare prices and Joshua Edwards helped me find a vehicle that is perfect for me. price was good and customer service was excellent read more

I bought two cars from The Car Lot and am thoroughly pleased! The cars were clean, came with a lifetime engine warranty, and were delivered in the condition as promised. The staff was courteous and followed up nicely. They have a very efficient system and the paperwork took less than an hour. I wasn't sure about my ability to get a loan but they shopped various lenders and found me an acceptable rate with terms that I could afford. You won't be disappointed! read more

The Car Lot - The comfortable lobby! - Used Car Dealers Near Me - Tucson, Arizona

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Great customer service and a very wide selection of vehicles. My son is a first time car buyer and Chris helped make his experience super easy. No high pressure sales, no games. Honest dealership and the process was very quick. They were able to get him a fantastic rate as a first time buyer with really no credit history, he loves his new Jeep and the price was great. I highly recommend this dealership. read more

Great customer service, very welcoming, and probably one of the smoothest used-car buying experience I have had. Their inventory is also very impressive, not that I would buy it, but they had a Maserati out front! Also, they work really hard to help you get financing if needed. read more

weonSo I made the mistake of going to this dealer to buy my wife a new truck. She is a paraplegic and needs truck for her equip. They sold me a 15 f150. First day i drive it it starts a hell of a noise. I called to tell them about it. But the noise stopped. Then several days later it does it again. I go and take one of thier guys for a ride but no noise when he got in. Then a day or so later. Soneone noticed noise at a store. Says something major is wrong and asked me to put into 4wd. Do as soon as i do it shreds the transfer case and i had to push it home in neutral. Now they say they wont cover it. Barely a week after purchase with not even 25 miles i put on it. The original salesman wont even talk to me he just refers me to the service manager. These guys can kiss my fuckin ass! Im contacting a lawyer and going to make them eat this. read more

Alright so I had some issues with my first purchase. I took the car in to get an alignment just four hours after I bought it and the mechanic said it would take around $1k to fix since it was in such bad shape. So I brought it back to the Car Lot and Roman assured me that it would be taken care of by their mechanics. He kept me up to date with the status of my car and a few days later I received a call from the manager, Rinat that my car was ready to be picked up. I was still a little shaken by what had happened earlier so I scheduled an inspection with a local repair shop that I trust, MPG. In their 83 point inspection they said there was nothing wrong with this car! Rinat, Roman, and Chris helped me without ever once giving me the cold shoulder or ring around. I'm extremely pleased with their customer service and work ethics. They didn't have to do me a solid like that, but they did anyway because they knew it was the right thing to do and I really appreciate that. I recommend the Car Lot and the next time I'm in need of a vehicle this will be the first place I go. Thanks again Guys! read more

I liked them a lot, very easy to work with. Basically what you'd want from a used car dealer - they don't pressure sell and offer extended warranties. We've liked our 2015 Nissan Leaf and haven't had any issues. read more

I came in to test drive a bmw I was going to trade in my rubicon and then they told me I couldn't test drive the vehicles. I was here to do business and then they didn't want to let me test drive a Subaru. Which is insane to me. I don't drive crazy, and I don't have a bad driving record. I'm guessing whoever showed me the tundra a year before got mad I didn't buy it and made it to where we couldn't do business. There's always better dealerships out there so I'll continue to do business elsewhere do this reason. Good luck guys read more

The people at The Car Lot were friendly. Marcos was our salesman. Shortly after we bought a 2014 VW Beetle the check engine light came on. We took it into Chapman VW to get 2 recalls taken care of. They told us the check engine light was on because the charcoal canister was cracked and would cost over $930 to replace it. We can't pass an emissions test until it is fixed. How did The Car Lot pass the inspection? Did they turn off the check engine light to sell the car? Additionally, we were told the oil filter housing had a severe leak. Over $1300 to fix. Run away from The Car Lot. They are dishonest cheats and will not honor their promises. read more

Horrible customer service when I got there looking to purchase a vehicle no one asked

I had looked them up online and I found a Ram 1500 on their website. So I decided to check it out, no appointment and I just showed up and Daniel showed me the vehicle. He is just one of the very nice people working on this lot. They literally help you as a family member. I give them thumbs up, i bought a 2017 Ram 1500 and are very happy with my purchase. Extremely nice people and super helpful. read more

Not sure about this dealership yet. We bought a 2016 Hyundai Accent 9/18/2020 and the very next day the check engine light went on. They told us to drop it off and that it was probably just something minor. They replaced a part and now 9/27/2020 the check engine light went on again. The business manager told us to drop it off again and that it's probably just something minor again. Going to drop off tomorrow and will let you know how this plays out. 10 days in to our 15 day warranty, the light has gone off twice. read more

If your thinking of buying a car here, unthink it !, Do not believe a word they say even if their tongue is notarized. 1st lie "they check all their cars out" really? yet on the car i stupidly bought every high beam light was burned out, the water pump leaked, All 6 ignition coil connections need replaced as does the ignition coil itself and the trottle body. I had to immeadiately have the timing belt and spark plugs replaced. I was the stupid one that didnt have the car checked out, i was blinded by the smooth way it drove. I only took one star off because i accept some blame on this poor POS. The rest of the stars are removed because of the biggest lie of all the joke of a 15 day warranty. The day i bought the car the check engine light came on, i immediately called and was told oh thats the gas cap and its on order, a week later the cap comes in and they "SAY" they changed it yet within miles the light came back on. so back it went and after they had the car for the day they SAY that some sensors were bad, the say day the light comes back on so i was asked to check what trouble codes it was throwing, The actual real problem was the catalytic converter. They then had the nerve to tell me oh well the warranty is expired now there is nothing we can do. This from a problem that occured on day 1. I am hoping a judge will see things as i do and force them to fix the issure. I have already put in 4k on repairs and wish i had just bypassed the "deal" and bought a newer car to begin with. read more

Hands down the best experience I've yet had in buying a car. Drove away in a 2018 Toyota Camry with absolutely ZERO problems! Roman made the whole financing process easy as cake! With being a full time student, working and being a mom he worked around my schedule and made sure that I got into a safe car for my kids and I in no time!! Will definitely be recommending them to all my friends and family! Thank you the Car Lot for going above and beyond, and making my experience so easy! read more

Went today to check out a very clean 2012 Ford Fiesta that was advertised online at an outstanding price. They gave us the car basically for the day. Told us just don't lose the dealer license plate and have fun! We took the car to our own auto mechanic and had it inspected. It had three minor repairs that needed to be made and the dealer made no hesitation, they set up and paid for all the repairs to make the sale. The car is a ridiculous good deal! 26,000 miles and way below other dealer prices. Even our loan was financed at an incredible 3.99%! We will definitely consider business with these people in the future. Also word of mouth to our friends that this is a great place to purchase a reliable previously owned vehicle. We are so thankful we called and talked to Todd. Thanks again guys! read more

Took the car back after I stopped the check. It was the biggest lemon ever... and they knew it. The test ride had been a farce. Addendum 8/3/2018 Owner called me at home after he responded to my review in Google, demanding that I " hear him out", which I didn't! The time to look after customer satisfaction WAS when I took the car back and I was told everything would be fixed and it wasn't! He chose to give me my stopped check, I just wanted the items fixed. And I wanted to know the truth which became pretty evident when the white paint started to wash out, and the red oil lamp kept coming on even although there was oil inside the engine, when the back camera did not work and the humming noise coming through the vents grew louder when the A/ C was turned off! All of which happened shortly after I took the car out of the dealership. I was told to bring the car in so they could look at it. The same car that apparently passed their multiple inspections at their " certified dealership". I asked the salesmen why the owner was not fixing the problems, that is when the true condition of the car was finally confirmed. Really? After I told the owner not to call me back he called me again. He was told I would call the police if he carried on and he said he would keep calling my number, which he did from three different numbers over and over again. He also left an telling message with a veiled threat. Somehow Google had buried my comments where they cannot be readily seen. In fact most of reviews in Google read like scripts to me. The only negative comment is mine? If you want to read negative reviews read Yelp, where other folks wrote their grievances against this dealership. The histerical attitude the owner displayed against me was nothing but intimidation. It is pretty absurd that a business owner would stoop so low to harrass someone with a valid opinion. His kind of behavior may be more acceptable in Russia where he and his associate and his yard hand come from but it is hardly acceptable here in the USA. Google ought to verify that comments are indeed coming from people that have bought the products. It owes it to all of us ,who are getting used to the rating system to find honest services and products read more

My husband went to trade in one of our vehicles and dealing with Alex and hammed. He went in on a Saturday and found a car he liked and was told he would receive a call the following Monday. They called the day they said they would and the process was super smooth. He came home with a new car that we LOVE!!! Thank you Alex and Hammed! read more

See you lie, you don't care about your customers because if you did you would know that I did not buy a Nissan from your lot. You call every real review a fake when in fact it's the truth and you can't accept the fact you sell complete crappy cars read more

I would rate my experience with my salesman, Alex M as excellent. He was and continues to be patient and quick with any explanations I need. When I couldn't decide on a car, he chose a couple he thought I might like. One became my purchase. Also, excellent to finance manager, Hamed was very hands on and prompt in assistance. He worked diligently to get a good rate and lower deposit. I give them both 5 stars on customer service. However. On a scale from 1-10 on satisfaction with my purchase, I give a 7. Being a novice car buyer, I would have liked to have been better informed of things not standard on the car such as; spare tire, jack, CD player, tire sensors,and lift gate button on key fob. I looked in the manual not realizing these luxurys were not included. I should have read the features more closely. I would also have been comfortable with a 30 day rather than 15 day warranty. Word to wise with any purchase when buying online, be vigilant to be sure every thing works. I have to replace a leaky washer reservoir at some point after buying a tire, jack and tire sensors. I wasn't aware cars don't have spare tires and Jacks anymore. I've learned a lot of new things from my service team at The Car Lot. I'm thankful for their hard work and patience with a persistently annoying customer from N. Phoenix. read more

Easy buying experience. Did the whole deal in less then 45 mins. Got me finance at 4.95% and my credit is not that great. I was getting 22% + everywhere else. Awesome place and staff! read more

I went in a few weeks ago looking at one of the volkswagen, It was still there when I was going to go back and purchase the car in full. When calling about the car, Once I told them I wanted to purchase the car, daniel hung up the phone and would not answer it again. I think this is disrespectful and you lost a sale on a car. Really poor customer service. read more

The best dealership in Tucson. I came in to buy my wife a Corvette that she's always dreamed about and we got one nice car I must admit. They made the whole process was so simple and easy I've never experienced this before at other dealerships. Thank You again I will send all my family and friends your way . read more

I had a really good experience here. I purchased a 2017 Volkswagen Tiguan for my daughter. The Car Lot gave me a fair price for the car and for my trade. Everyone I came in contact with was very friendly and professional and they made the transaction very easy. I would definitely go back again. read more

If your looking for a used vehicle, this is the place you want to make your purchase at. They get their vehicles overlooked by professional mechanics at certified shops for that make and model. Every car on their lot comes with a 2 years maintenance program free of charge. And price their vehicles below KBB. My experience working here for the last 3 months is that they truly care about their customers and meeting their expectations. Great place to work/ great place to buy. I will be a customer for life. read more

Went to look at a Competition Orange 2016 Mustang. They said it was clean and no accidents. One look and the rear bumper cover was sticking out on the right a bit. You could see paint chips in between the rear bumper cover and the trunk. Confirmation was the gas tank: There was orange paint all over the inside of the gas cover and it was missing the emergency gas filler nozzle. It was such a shotty paint job too. Never again! WOW! Drove 1.5 hours to see a car that in less than 30 seconds we figured out it had been in a serious rear end collision. Oh, opened the trunk and the inflater kit was missing. HERE'S YOUR SIGN! Look at their cars closely! read more

Had a great time buying my second vehicle from The Car Lot. Traded my older vehicle and actually got a good amount for it. Other dealer were offering me 1000-1500 less. See you guys in a couple of years. Thanks!! read more

We recently purchased a vehicle from Tyson, and the staff was very helpful and friendly. They gave me more for my trade in then all the other car lots in Tucson. I highly recommend everyone to come here and to ask for Tyson. He made the process smooth and easy! read more

Hammed Mayahi Is the guy to ask for he will make it happen.Bought out of state n yet experience was way better then any local dealership!

This place seems to be a rip off. Grand daughter bought a car and had to take it back with in their tiny warranty period. They werent very helpful and said their mechanic will look at it. She got it back and still had same issues but was reluctant to take it back. Now out of the warranty but maybe covered by the extended warranty she bought from them she took it to Midas. Midas was great but told her the extended warranty didnt cover the problems they found. Told her she should take it back to where she bought it. Owned car only a few months. Back again to Car Lot and again their mechanic was going to look at it and fix the original complaint but nothing else. They had car for 4 days and said it was ready. Within an hour of leaving same problem. Car continues to die and stall. Now they say they wont fix anything. Come to find out they dont have a mechanic at all and take cars to an oil change place for work. Grand daughter called that place to see if they had done any work on the car and no they hadnt. Car is unsafe to drive. I think they are liars and cheats. Be warned. Single mom with 2 kids and now making payments on a car that is not dependable. Place should be ashamed of taking advantage of a young inexperienced single mom with little money. read more

I purchased a 2010 Cadillac SRX in mid July , the back hatch needed a replacement part which had been ordered. Two weeks later I was asked to bring the vehicle in to have the replacement part installed. My vehicle was sent off site to a repair shop, I had to make several follow up phone calls to Marco to ask about the repairs. The customer service/communication was horrible!! After 7 days without my vehicle, I went to pick it up. The hatch worked well (for a couple of das) and my vehicle was detailed, however I noticed they had used 1/4 of a tank of gas? It was full when I dropped it off! The following morning I noticed ALL of my personal belongings were missing?? Gate/garage opener, umbrella, window shade, phone charger and chains around my mirror! I called and Marco said he would call the garage. Again 2 days of phone calls, I was told they were not responsible for personal property? I was given the name of the shop that did the repair, because now the hatch is not operating property. They has been no answer, after looking them up online, the property is "For Sale" and no longer in business! I am now left with the repair cost of fixing the hatch.....I would NOT recommend them. They were paid cash for the car and never followed through with after service. Zero care given and customer service was Terrible! read more

We took our Jeep home and it had a terrible shake to it. We realized it was that the previous owner did a lift but did not stabilize the underneath. It was not the dealerships fault but they sent us a check to help with the repairs!! Great customer service! Love these guys! read more

Great people. Great customer service skills. Awesome selection. Strongly recommended. Warranty is awesome too.

I'm very happy I choose to buy my next car from The Car Lot. They are very friendly and went out of their way to get me into a nice car with low payments. So if your looking for a nice used car at a great price, please check these guy's out. You won't be disappointed!! :) read more

Truck looked awesome and drove great, as I inspected the vehicle a little more I noticed a rusted frame painted black with spray paint, pay attention to detail. read more