Bought a suv about a year ago from the Car Shoppe. I brought it back 2 times within a week and then just under 30 days. Each time the mechanic and manager said nothing was wrong with it. So, 3 1/2 months I was driving down the Northway when the car started pulling all over the road almost got into a major accident. Had the SUV towed to a Nissan dealer who stated the transmission was completely inoperative. He stated the car dealership should have known because there were big pieces of metal that chipped off into transmission and it was that way for a while. Called the Car Shoppe. Spoke to the salesman who sold it to me. His exact words "your car, your problem now." Stay away from this patch them up and sell them car dealership. I reported them to BBB and Attorney General. Worst 2nd hand dealership ever after $20000. Spent on a big paperweight. If I could give them a Big 0 I would. read more

Have had nothing but problems with my truck from this place. First week I got it brought it home and the lifters went out on it. They "replaced" the motor under warranty. Ive then tried to extend my warranty I tried calling and emailing for a month it was always my boss isn't here or on the phone. Also this how they "fixed" the manifold lol read more

The Car Shoppe - This is how you repair a manifold with a piece of metal - Car Dealers Near Me - Queensbury, New York

I have been going here for 4 years, ever since "Tommy Jeffalone" and his daughter, Amanda, took it over. They have been spot-on honest and fairly priced with everything they have done. Front end repairs, brakes, even stored my car for 3 months while I recovered from surgery, at no charge on their lot. The place is extremely busy, that should tell you a-lot. I used to work "in the business" 30 years ago, I can spot a "salesman" and the real-deal mechanic. These people are "the real-deal." Highly recommended, and I send them my friends and family. BTW: Right across from the Aviation Mall, walking distance to McDonalds and StarBucks. read more

they always say guaranteed to get you financed.. thats a lie !!!. they usually want money.. then, if they have sold you a car before, and you want to trade it in. they dont want that, as they buried you in it, where you owe more than its worth. so they wont finance you.... read more

my advice to ALL is NEVER purchase any behicles from this place. I put $6000 on 2019 honda accord. the first week the car wouldn't start and all warnings were flashing and there was a rattling under the car they then brought the car back and the invoice read that they found a can of glass cleaner under my seat implying that there was no rattling i was told that two mechanics drove tje car. i had to go back and forth with them until they finally sent someone two weeks later to ride with me and he heard the noise as well turns out it was something rattling i also mentioned that the brakes were squeaking and they claimed the brake system is new i had to cancel my road trip because i of this issue. I have been on the phone with this place every week since i purchased this vehicle they only replaced the battery and reset the warnings now the week before labor day the car is not starting again all warnings are back on again had called all last week no one returned my call. I sent Dave the salesman (the worst) pics of every warning on the car no one responded I had to cancel yet another weekend due to this vehicle i had to wait until tuessay to speak to someone about the car issues because no one would take my call on saturday now it's Tuesday after lunch time no one called me back i had to call them and they're telling me i have to get the car out to queensbury (it wont start) and the simply said to me "Good luck with that" i hvw not had this car for two months and it's been nothing but a problem and the were procrastinating to go over the 30 days i should known better when Dave the salesman lied about the mileage on the vehicle he told me there was 99k on the Honda i go to sign the paperwork it states that the vehicle had 118k on the car he said he didn't know STILL SITTING HERE WAITING FOR A CALL DO NOT WASTE YOUR MONEY HERE!!! read more

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Absolutely Horrible Experience - Beware Before Buying My car buying experience from the Car shoppe has been nothing short of a nightmare. Less than a year after purchasing, multiple trusted garages informed me that the unibody of the vehicle was completely rusted and detaching from the frame--a serious safety issue that did not happen in a year. Every mechanic agreed: this vehicle should never have been sold to anyone in that condition let alone passed a NYS inspection After months of back and forth, I filed a complaint with the BBB and a DMV inspector got involved. Eventually, the dealership towed the car ( approximately 50- back to their location) and acknowledged the damage in person. They assured me the original loan would be written off and placed me in a new vehicle. Me being naive I trusted them. But behind my back, they told the GMC lender (AmeriCU) that the original car had been abandoned on their property--completely false, as they were the ones who picked it up. The original loan was never canceled. Meanwhile, I was left unknowingly responsible for two car loans as a single parent on a tight budget. To make things worse, they responded to my original BBB complaint saying the matter was resolved - the case under that false pretense. As a result, I'm now in serious financial distress, my credit score has dropped drastically, and I'm stuck paying for a car that can not safely be driven. I would have never agreed to another loan if I had known thefirst wasn't taken care of as they promised. Please learn from my experience: do not trust this dealership, get in writing or record your conversations. Whatstarted as a car purchase turned into a financial and emotional disaster. In the end, they are the ones who made out with 3 more car sales. (the one "they put me in" and I referred two others, before I knew they screwed me over, Again. read more

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i can't even give a star bought a car month later engine light comes on ..call them ..after being ignored for weeks finally call back ..after 3 times to their shop any over $2000 later lights still on !!! call again to be told sorry cant help you!! nothing but trash .. don't buy a car there!! read more

Awesome service and and making the deal work for me was amazing. Not a great experience when I picked up the car. They used the remote car starter and basically threw the keys at me and sent me on my way. read more

Adam C made getting a car fast and easy i would highly recommend them, very friendly and makes sure eveyth is taken care of

The engine blew only one year after having the car. Guess what all of its not covered by the crappy warranty I've been without a car for 4 months and I owe thousands to have it repaired read more

Terrible service. Haven't had the car a full year. Has been service 3 times for major issues. Now I have to replace the engine.

Don't go If your a first time buyer you have to have 30 percent down and none of there vehicles are under 30 grand doesn't matter how good or bad your credit is apparently if your a first time buyer the banks are not very nice thats what they tell you when go in after wasting your time giving them all your information and driving over an hour because was told to come down that it would be no problem getting us into a truck to come on down not mentioning if your a first time buyer you need 30 percent down and they did not advertise this so if it's your first time buying don't waste your time unless you have atleast 10 grand to put down and they've blocked us for putting this as a review how professional read more

The Car Shoppe - This is the conversation telling us to come on down with our down payment - Car Dealers Near Me - Queensbury, New York

I bought a car from this company and was told if I referred someone I would get a $200 payment. i sent my daughter and she purchased a car . This was months ago. I have repeatedly called , texted and emailed. I have been totally ignored or out right lied to. Don't buy a car here . Customer service doesn't seem to be important to the Car Shoppe. read more

This place disgusts me. you walk in and there is no professionalism whatsoever. sales men and finance manager walk around swearing and being very obnoxious. they show no respect or privacy for any of the customers. Not sure how thplace is still open but I will be lodging a complaint with the BBB. read more

They lie to you to get you to their shop then change their story. I am disabled and had to drive an hour and a half to get to them. Only reason I did was because they guaranteed they could get me in a car with no down payment and I was only there 10 minutes before they said they could not help me without a down payment. So being on a limited SSDI budget I had to waste 30 dollar's in gas and deal with a lot of pain driving 3 hours round trip for nothing. DON'T WASTE YOUR TIME WITH THESE LYING PRICKS. read more

Horrible Experience, to the point of being called scum bags for asking questions and requesting the return of a vehicle and the money we put down, refused to contact the owner of the dealership about this issue and was rude and derogatory to our faces in front of other customers as they refused to talk or do anything about us acquiring back our vehicle we had placed in trade for a car that we were told we had been approved gave us the keys and let us leave the lot with our new car then they call 3 days later saying to return the car we were denied the loan, refused to give us time to get the car back to them would of rather seen us drive in a snow storm then be safer the following day then sent a tow truck to repo the new car and have now refused to return our down payment and previous vehicle because the owner wasnt available. they can collect there property but we aren't allowed to collect ours back on the buying agreement that no longer was valid. and as we walked out calling the cops to get a better law side understanding, they proceeded to yell and call us typical Vermont scumbags. and thats only brushing the surface of excuses we have received not to mention all the other denial stories they said. read more

These guys are great..love my new wheels..Chris the owner walked me through his fabulous inventory and found us the perfect car for my wife and I.. read more

The worst car dealership in the North country. My boyfriend bought a 2010 Ford truck from these people. In the four months that we have had the truck the rear end is still not fixed, the manfold is still not fixed. Wow people. They sold us a lemon truck. We have asked for detail summary from the mechanic, but he refused. We have reported them to the better business bureau. They need to step up and fixed this truck or find us another truck. So beware of these people do not buy anything from them.. Next will be a lawyer. Dave and Mark are the guys and they are fake. read more

I bought a car here back in August, I've had to bring back twice for problems. Still had issues!! I had to drive 50 miles each way twice only to still have problems!! To date since then I've put 1,000 in to repairs on my own. I wasn't going to keep driving that far to not get fixed right!! Live and learn, I should of done my homework before going that far to purchase a used vehicle!! My bad, never again. read more

I brought a vehicle from this place about 6 months ago. When I test drove the truck, the engine light was on. They told me they would fix it before I picked it up to drive it home. I picked it up, the engine light was off, and it had a fresh inspection. Around 50 miles later, the engine light came back on due to the SAME problem to begin with. I bring it back, they said they fixed it AGAIN. I pick my vehicle up and I have the same problem. The engine light was cleared and a few miles later it came back on for the SAME problem. I continue to bring it back for the THIRD time as now it's reading TWO codes and they tell me the misfire (it read the preious two times) is not coming up as a code but it needs a new catalytic converter which is now the SECOND code. They inspected my vehicle ILLEGALLY as they never truly fixed my engine light to begin with... Due to the fact that they didn't fix the misfire TWICE, my cat is now no good. When I ask them what they did to my vehicle before I purchased it they wrote me a list (not even a real work order) and no where on there did it say ANYTHING about fixing a misfire... When I asked what they did to it the SECOND time it was there, they tell me they have "no records" of it being there. read more