syney russell was very professinal at her job as a sales person. they were not use high pressure to sell a car. I recommend this person to sell you a car. read more

Bought a new Outback from this dealership in September 2025. Very happy with the experience. The sales consultant, Patrick, was very helpful. Got exactly the car I wanted at a resonable price + some freebies. read more

North Country Subaru - 2025 Subaru Outback Onyx XT - Auto Loan Providers Near Me - Queensbury, New York

We have purchased 3 vehicles in a row from them. Our cars are fully serviced there. The service department is great. They understand and help us figure out whats wrong. Reasure us that the vehicles are safe if we hear a noise that isn't normal. Their pricing is comparable if not better to surrounding garages. The sales department is fabulous. James has helped us buy our last 2 vehicles. Being both patient with us and very knowledgeable. We will continue to use them for all of our subaru needs. read more

Buyer Beware!!! Exactly one year ago I purchased a 2021 Subaru from North Country Subaru, and should have walked away then given the oddly misogynist comments made by my sales rep (to say nothing of the racist, anti Asian comments I witnessed), but now a year later I have come to realize that the "new" tires they put on my car as part of the sale now ALL have to be replaced to pass inspection. Save yourself the pain ($) and take your business elsewhere!! read more

This is my second review for this business. There are 2 parts too purchasing a vehicle. The actual loving and buying a car. And the service. The purchase of the car went smoothly. 2 years now have gone by. I cannot get an appointment booked that isn't more than a month for scheduled service. Today for the second time my window won't go up. They worked on it in October. Today I called and was told an appointment for a window on a new car that won't go up can be made in January. It's November 28th. Will not make a purchase here again. read more

North Country Subaru is led by great management with amazing front line employees both in sales and in service! I always leave knowing my car is running it's best because of the expert service they deliver. Both Brian (front end service employee) and Vicki (manager in the service department) have been super helpful through all of my service visits. In the Sales Department, Lindsay and John both went above and beyond to ensure my family was well taken care of throughout the process of buying our most recent car there. Ashley made the paperwork process at the end a breeze! I would recommend North Country to anyone looking for a reliable car and an even more reliable team! My parents recommended them from their experience back in the days when they sold Saabs and I'm so glad they did. They've made me a Subaru fan for life! read more

North Country Subaru - North Country Subaru - Auto Loan Providers Near Me - Queensbury, New York

Update: we picked up our vehicle last night. It took about 30-40 minutes total! No kidding. Nick explained (he didn't mumble, ramble or speed through & answered our questions when we had them) each document before I signed, we chatted with one of the owners, and Patrick gave us a 'tour' of the bells and whistles. At no time did we feel rushed. It was a great experience! Go see Patrick and tell him we said hello :). read more

All thanks to North Country Subaru service department. We bought two cars from them in 2020, and one of them had a problem today when we were traveling on a 5 hour trip to get to the airport. They understood the urgency of the situation, and fielded my call from the highway and brought the vehicle right in and ran diagnostics and got me out of there. We made it to our gate with 10 minutes to spare before boarding, but we were on the plane. Excellent service, always, but this was above and beyond. So appreciate these guys. read more

My 17 Outback needed a wheel bearing, some front end suspension parts and interior trim repair. They gave us a loaner when the appointment went long, and they honored their estimate. Their price was ultimately less than our local expert - because they cured issues he could not diagnose. They even fixed a part he broke while trying to get the wheel bearing off. (he paid, so fair) I wanted to use the local expert. I was wrong, and my wife knows it, lol. We think they did a great job. read more

Can't thank these guys enough!! They run a wonderful family business where you can feel confident that they are doing a great job. This is a place you can honestly trust. The best customer service around, no pressure tactics just good old honest hard work to earn customer loyalty. And therefore I'm a dedicated fan!!!! read more

Back in October, 2021 while on vacation I stopped by to test drive a new 2022 Outback Wilderness. Even though I was NOT going to purchase the car from North Country because I live in Georgia, they still let me test drive the OWNERS wilderness (they didn't have a Wilderness available besides the owners). The sales person, Dakota, took the time to arrange the test drive and answer all my questions, AGAIN fully knowing I would be buying my car in Georgia. What dealership does that?!!!! Awesome dealership. I was so impressed with them I actually wrote to Subaru of America to let them know. read more

Great place to do business. I bought a new Forester there several years ago. The service is great afterwards.

Never have I ever had a better experience purchasing a car than with North Country Subaru. From the time we drove onto the property we were impressed. The signs told us where to park and we had absolutely no pressure from sales people. We looked around the lot at our leisure and when we were ready to try a car we had a salesman, Patrick, ready to help us. We tested several cars and found the one we wanted. Patrick clearly explained the procedure, gave us an extremely generous trade-in price and within an hour we were on our way. When I picked up the car Ashley led me through the financing paperwork with extreme courtesy and efficiency. Patrick spent a lot of time showing me the basics of the car and how to operate all the safety features and a few of the bells and whistles. I highly recommend the dealership for anyone in the market for a new car. read more

Went to purchase a new Forester. We dealt with Dakota. We wanted a Limited Forester which they didn't have on the lot, he told us there were 4 that were at another dealership and he would try to switch for one. NEVER heard back from him! Purchased the exact one we wanted at New Country Subaru! read more

We just bought a car from Ashley Sorrell. She is amazing!!! So relaxed, nice, genuine and honest. She did whatever she had to, to make the deal work for us...not just for her. We never in any way, shape, or form felt uncomfortable or like she was trying to push us into buying. My mom and I went alone, and any female knows how intimidating buying cars can be because it is typically a "men's game". With Ashley, and really all the staff at North Country, we were not looked at as "just two dumb women". The deal process was totally pain and stress free. In the time we were there (four hours), the staff detailed the car inside and out, gave me a full tank of gas, and an oil change. I've gotten cars from other dealers where the process has been spaced out over a few days and the car still was not detailed by the time I took it home (and a full tank of gas is unheard of!). I mean, the whole experience was SO great from start to finish, unlike any other dealer I've dealt with. Ashley went above and beyond. I highly recommend any women buyers go to North Country and see Ashley. And also anyone else who just wants a pleasant, easy car buying experience. We will be back for sure!!! PS My mom has bought numerous cars from North Country in the past, the vibe at this dealer now is completely different in the best way!! You will not be disappointed with Ashley and the rest of the team there! read more