This has been, without question, the worst dealership experience I have ever had. I have owned 3…read moreToyota FJ60 Landcruisers in my life and NEVER had I ever had to deal with such nonsense and incompetence from private owners regarding past purchases of these trucks as I did with these guys. The owner had zero idea what he was dealing with when he purchased this truck at auction thinking he could flip it for top dollar. I spent over ONE YEAR trying to purchase a 1982 Toyota Land Cruiser from this dealership. For more than twelve months, I was repeatedly told the truck would be ready "next week." I flew to St. Louis on two seperate occasions spending over $1600 in flights, driving and hotels only to arrive and on the first visit to find out the truck wouldn't even start. Total waste of time. Still I stuck in there as the manager told me the truck was ready to "rock and roll". It did NOT rock and roll - not for a second...after waiting all that time, I finally drove it only to discover it was nowhere close to being ready for sale. The truck has major mechanical and functional issues, including a non-working speedometer and odometer, high idle, (2000 rpm!) repeated stalling during my test drive on major roads, a non-functioning choke cable, no spare tire, faulty door locks, a rear hatch that doesn't reliably latch, and numerous other issues that are completely inconsistent and frankly way out of line with a $25,000 asking price. Who does this owner think he is??? The truck is represented as having approximately 93,000 miles, yet the odometer doesn't function, making that figure impossible for me to verify. That raises very very serious questions that any buyer should investigate carefully and that the proper authorities now know. Throughout this process I received conflicting information from different employees, repeated broken promises, surprise fees, and a complete lack of accountability. After waiting more than a year, I was presented with a $550 service fee and told I would have to pay additional money to repair other outstanding issues - I was also told I would have to pay $250 to repair a fuel door latch that affects the security of the fuel tank. Instead of acknowledging my concern, I was told that fuel tampering would only be an issue "if you live in a bad neighborhood." That was an inappropriate and dismissive response to a legitimate safety concern. Are you kidding me? Despite all of these problems, I still made a fair As-Is offer, accepting the truck exactly as it sat and assuming responsibility for all future repairs. The response? I was simply told the dealership could not sell the truck at this time. After investing more than a year of my time, that response made absolutely no sense. Based on my experience, there are enough inconsistencies surrounding this transaction that I believe it deserves to be reviewed by the Better Business Bureau. Prospective buyers should independently verify every representation made about any vehicle before signing anything. The only reason this review receives one star instead of none is because there was one employee whom I felt was honest and trustworthy throughout this ordeal. Without that individual, this would have been a zero-star experience if Yelp allowed it. Buyer beware.

Buyer beware! My husband and I had an appointment to see a particular truck he found onl line…read more Spoke with a salesman via email who stated that the truck would be out front waiting for us. We drove over an hour to find out the salesman that emailed him wasn't even there and they has sold the truck right from underneath us the night before! The GM blamed it on AI! Not professional at all!! Bad business!

Went online to schedule service and it didn't show any openings for 6 weeks. Called the next day…read moreand they said the could probably improve on that and would get back to us later that day. Never heard from them after 2 weeks.

Scheduled recall service work, per Ford parts were available. Used their concierge service to pick…read moreup my truck, get a call they have to order parts. They scheduled appointment for following week. Get a call the day before saying parts aren't in. They come to pick up truck with work order stating parts are in. They call saying they didn't know I had appointment scheduled, they scheduled it and came to get it! The parts are not in and they drove my truck to the dealer and back twice! The service manager called, I returned the call and left voicemail. Have not heard anything from them and it's been nearly a month!

I purchased a 2006 F350 diesel through an auction from Fruendly auto. When i received the truck,…read moreit would not pass emissions. Fruendly had not disclosed that the truck had been heavily modified with all the emissions equipment removed. in order to register it i had to spend $7000 to reinstall all the parts that had been removed. When i complained to Fruendly, they ignored all my complaints and avoided any sort of resolution. The auction site made money, Fruendly made money, and i got stuck with a truck i could not register or drive. I believe that Fruendly went through an auction site because they knew that the truck had too many issues to sell normally. Thanks a bunch.

I just bought my second van from these folks. I got what I thought were good if not great deals…read more Price was right quality of the vehicles were above average for used vehicles. Brad and Tiffany are nice people and easy to work with. I'll go back when I'm ready to buy again.

With everything that was going on, I was a little skeptical to start this process. I was shocked at…read morehow easy these people make the process. Yes I am talking to you Nolan! He gave me a trade appraisal had financing ready to go. I walked in the dealership signed the papers and walked out. I have purchased several cars this was by far the best experience. It was worth the 2 hour drive to not deal with the headaches of other dealerships. Thank you and I will be back in touch!

i called jim trenary dealership and told them the keyless remote they gave me for my 2023 equanox…read morestill was not working like it should and i was told maybe the battrey wasnt working and i said we changed it and it still dont work than he said to brang it in and they would look at and i asked will ihave to pay for that and he said yes, why should i have to pay for it when you gave it to me and it wasnt working that good this is bad way to do bussiness iam sorry i went to them karen polston

Outstanding sales team, honest, professional, reliable, cannot say enough good things about JL Auto…read moreSales. Very trustworthy. Will buy from them again!!! Cephus Payne and Lisa Blossom-Payne

0 stars!!! Drove 2hrs to be lied to about price of vehicle and hidden fees. Worst experience at any…read moredealership out of the 15 different in the past I've purchased from. Saw the vehicle on marketplace and price was clearly stated. After some talking with sales rep he then proceeds to tell us about all the other fees and a $1500 fee for not financing through them.

Tried to buy a 2025 GM Sierra 2500HD truck from Doug Johnson and he confirmed that the truck was…read moreconfirmed using my credit card. I caught him lying 3 times as now the truck cannot be purchased. In between this I sold my truck and have nothing to drive after he confirmed the deal in writing and told me the truck was mine. This is very deceptive and a warning for anyone trying to business with this dealership. I called and left a message for his manager and never received a call back. Buyer beware here.

Got a quote for plugs and coils for a 2019 Dodge Durango V6, and they quoted $1,600. They claim…read morethey receive high-quality parts. Parts from AutoZone are $365. Parts at other places were even cheaper. They said the cost for the "high-quality" parts was $800. I spoke with many mechanics who said the parts from Autozone will work perfectly fine. Scott's couldn't tell me what brand they use for parts because the price gouging would expose them. The point is, be very careful when dealing with them because you WILL pay more than other shops for just the parts. Do your research and don't trust solely on positive reviews. I had very high hopes for this shop as I been looking since Kenny retired from Mays Auto Center in Warrenton. I was looking for an honest shop that I could use for many, many years,

I've been using Scotts auto service for the last 3 years. They are upfront with repairs and cost…read more The repairs are done in a timely manner. Communication is first class.

Amazing customer service. Fair price. They explained the cars issue and what needed to be done and…read morebroke down the price for me to understand. They were able to get us in quickly and make repairs fast. Communication is good AND they are very accommodating. Love this shop. I have used them multiple times, always great.

We brought our van here for warranty work. What a horrible experience! I had to return my vehicle…read moreseveral times, due to the issues not being fixed and him causing more issues. Each time Tommy (the owner) assures me it's fixed. He was good at making me feel as if it had been taken care of. The first time I picked it up I drive off, I didn't even get to the hwy and it is not fixed. Turned around and brought it back. Second time, I drive off. I go to the gas station where I cannot exit my van. The door handle will not work. He fixed one problem and caused another. He come and picked it up. Third time, pick it up, open the door and a part falls off. He tells me how 100 people been in and out the door. Bla bla not his fault. When the part arrives (for the original issue), I have to bring it back. Tommy told me his shop " had a come to Jesus moment. And he is the only worker now." Asked me, "how bad do you need it?" We agree on a pick up date. Date comes, not ready. My family van sat there for a week and he didn't even touch it! Tommy was so unprofessional when I tried to question him about it. My husband had to take over the situation. Forth time I pick it up, issue is fixed. Now I have no ac. None. Blowing hot. Tommy tells me husband bitching and moaning won't fix it, bring it back up. We had to report him to the warranty company three times. We were informed he had already been paid for the work weeks prior. He never did fix what he broke. The warranty company had to refer us somewhere else. Located in St. Peters. Not close for us or convenient. Unfortunately, I will probably spend less on gas going there and back, than I did taking my van back and forth to Tommy. My family was inconvenienced with TNT Auto sales for almost a month. Without a vehicle for most of that time. Tommy responded with yelling and interrupting you when you tried to speak. Very unprofessional. He is very good at talking and over promising. Do NOT trust Tommy at TNT Auto sales!