April 11/2025: Lunch with Keith…read more This was pretty good. It was quiet for a lunch period. Our server "Vino" was very nice & attentive & delivered solid service. My main was the Italian Hoagie ($20.00). Came with a side salad that was just ok but not great. The sandwich itself was very good. Had lots of meats & was quit tasty. I'd do this again but just order different food.

We went for a late Valentine's dinner. Everything from the cozy atmosphere, attentive service and…read moredelicious food were outstanding! Started with a spicy margarita and grapefruit cocktail, which were spot on! I had the creamy garlic Mussel Pot and hubby had the bacon wrapped meatloaf with garlic mash. Soooo filling, we could not finish it! Highly recommend for a cozy date night.

The food was incredible and the drinks were also amazing. We waited a little bit but it was…read morecompletely worth it. Our server was Gracie and she was great. The weather and view off the balcony was also great and made for a very relaxing evening. Would love to come back again soon.

The place caught my eye when I was on the boardwalk by the lake. Not bad at all…read more Service is good. Loved our waitress. Everything served in a timely manner. Sure their pricing might be high, but go during happy hour, to save a bit on certain dishes and drinks. My suggestion is NOT to ask for the lobster Mac and cheese. For the price you pay, you literally get four minuscule pieces of lobster. Not worth it. Otherwise, I enjoyed our visit there.

Inclusive menu and casual atmosphere. Great place to stop by and enjoy. Love the patio!read more

Unprofessional and Discriminatory Behavior by Bar Staff…read more In Canada, you have the right to be free from discrimination in public places, including restaurants. I believe that our city has the potential to be a welcoming and inclusive place for all. I recently visited The Dickens and had a very disappointing experience, and I believe it is important to address this matter to ensure it does not happen to others. During my visit, I observed the bar staff member, taking multiple shots of alcohol while on duty. This unprofessional behavior was concerning enough, but what made the situation worse was the discriminatory treatment I received. Despite my attempts to order, I was repeatedly ignored by the staff members, while other patrons were served promptly. I believe the lack of service I received was due to discrimination, which is completely unacceptable. I got a dirty look from one of the female staff members, a short blond, while having a discussion, huddled with the other bar staff members. That's when the dark haired female staff member walked up to me and said they are denying me of service, with no explanation. This left me feeling unwelcomed, hurt, and discriminated against. To address the issue, I called the restaurant to speak to the manager. Unfortunately, I was met with rudeness and was unable to properly discuss my concerns. When I asked for the managers email, I was speedily told and then abruptly hung up on. Such behavior reflects poorly on the establishment and raises serious concerns about its commitment to treating all customers fairly and respectfully. I expect The Dickens takes this feedback seriously and implements necessary changes and addresses these issues to ensure a professional, welcoming and inclusive environment for all customers. I hope that this incident does not reflect the values of your establishment. Racism is subtle these days, existing in locations where it is difficult to see because it is viewed as a social taboo. I found it at the restaurant, but I'm not sure where else it may be. I didn't realize that racism still exists in some places. Until I saw it in front of my eyes. Black consumers had to wait longer than white customers and were refused service.

Meh. Food was decent except for the rubber inside of the calamari. Great service and nice prices. I…read moredon't like how you have to exit the mall to enter turtle jacks but it's alright. At least my table had a view of the mall. Solid place to eat.

Fish and chips Chips were cold. Fish was very well done,…read morecrusty and dark coating. Won't be back

Favourite pub! Great food, service and overall ambiance…read more And in the summer, love the patio even more!

So as a regular customer in the later evening onna Tuesday night... gather with friends after dart…read moreleague play for a couple beverages, and commaraderie after a competitive league competition. Upon entering the establishment shortly after 12am, I had to excuse myself to get past two patrons loitering on the front door steps inhibiting the entrance to get in. "Excuse me I said ", the one gentleman stepped aside saying sorry, no worries I replied to him. Apparently when I opened the door to enter my backpack brushed the other gentleman in the chest. Didn't actually realize until I was through the entrance, looked back as he was clearly overreacting to the incidental contact upon myself entering. I entered the restaurant, dropped my knapsack and went back to apologize to the gentleman. Words were specifically, " sorry my backpack bumped you went i entered, i think you kind of overreacted. " The other gentleman who actually moved when i excused myself passing them, got all indignant, belligerent, and agitated followed me into the restaurant looking for a confrontation. I actually unaware of this as it was unfolding was caughg off guard as my friends intervened what was going to be a physical altercation. It was actually, said gentleman was physical with my friend who was having my back, continued to be aggressivd. Taunted me, still being aggressive...upon which time the bar staff asked 'ME' to leave... are you kidding me i said, I'm not the person loitering on the front step, blocking patron and then getting aggressive abd starting an altercation. Not at all pleased with how the staff dealt with this. Total bs. I've been attending the Poacher establishment for close to 40 years. They just lost a huge amount of respect in my eyes. I will be sharing this incident with many friends and potential customers. Discouraging supporting this establishment. Not happy one little bit.

Spectacular Canada Day!…read more I came to visit Canada during my 4th of July break and ended up visiting during Canada day. I hit OpenTable and found Sunset Bistro open for reservations, so I quickly made a morning reservation. Thankfully I checked OT because their hours on Yelp showed that they were closed! We both ordered coffee and the amazing Bistro Benedict and were not disappointed. The service was great, our server Jibran kept our coffee filled with coffee and kept bringing milk. The music was a little loud, but being only one of three tables this morning, it is likely more noticeable without the constant sound of other tables talking. I hope to come back again someday, certainly a great experience.

This restaurant is at the east end of Burlington's waterfront, very near to the pier. It opened…read more2022-09-30. It serves mainly Canadian/North American fare. Their food is of elevated quality and the service is good. There are two parts of the restaurant. When you enter, there is a bar area which is just average in appearance. Then you get to the main dining area where it is nicely decorated and plenty of light entering the area. The dining area is befitting of an upscale restaurant. We ordered the following: 1. Mixed Green Salad (small $7.95, large $13.95). 2. Fish & Chips (1 pc $18.95, 2 pc $26.95). 3. Baked Pistachio Salmon ($26.95). 4. Bread Pudding and Ice Cream ($9.99). The Mixed Green Salad has tomatoes,  cucumber, matchstick carrots, sweet peppers, onion, goat cheese candied walnuts, and tossed in a lemon vinaigrette. The salad was good but needed more vinaigrette. We asked for more and they gave us a container with more, which made it perfect. Another thing: we ordered small but they misheard me and gave us large. They were nice enough to change our bill to reflect the price of a small. We ordered two pieces for the Fish & Chips. The fish is haddock, beer battered, with fries, signature tartar sauce, and cole slaw. The haddock was plump, fresh, flakey, and tasty. The batter was crispy but a little too thick. My mother and son didn't have the strength to cut through it. The Baked Pistachio Salmon had a pistachio crusted salmon, roasted sweet potatoes,  warm spinach, seasonal vegetables,  and drizzled maple butter. The glaze had a strange taste. I found out that they put Dijon mustard on the fish to hold the pistachios in place. I usually don't like Dijon mustard it it wasn't overly strong. The mustard should be listed in their menu I think. On the positive side, the salmon was plump, fresh, flakey, and tasty. It appears that this restaurant serves good seafood. I will have to come back to try other items. The Bread Pudding and Ice Cream was smooth and delicious. It is a custard with raisins and rum butter sauce, with whipped cream and vanilla ice cream. The custard was smooth. I hardly tasted the rum which is good because I don't like alcohol. The whipped cream was fresh and light. There are 4 parking spots nearby on Elizabeth St that are free for 20 mins until 18:00. I happened to arrive at 17:59 and was able to park for free for our entire dinner! There is free WiFi. The restaurant is wheelchair accessible. There are separate male/female washrooms and they are wheelchair accessible. There are paid street parking and parking lots nearby. There are high chairs for little children. Review 2023-071

We both got the Bacon Cheeseburgers (one with a lettuce bun for gluten-free purposes and one with…read morethe regular bun). Just an average burger joint/sports bar in my opinion, nothing overly special. We also ordered a few caesars which we thought were pretty decent. Staff was very friendly and quick service. I'd go back to grab dinner and watch a sporting event or something very casual. However, I do feel like there are better places in Burlington for strictly food purpose!

It didn't hurt the experience when they had a good IPA on tap. Friendly busy staff, good chicken…read moreand close to parking.

Food was slow, and when it finally came out it was dry, bland, and not something I even finished…read more Not impressed, and they need to toast the bread on the Pump sliders.

I've been to a few different locations of this chain. I find it's consistently decent, but the lack…read moreof care from the kitchen staff will make me rethink going to this location again. Sunday morning, we were a table of two. Came in for some breakfast. A party clearly got their order in before us and we waited close to 35-40 mins for an omelette and eggs. I don't like assuming, but from what I could tell, they toasted our bread with the party's and then cooked our food and served us that toast aka it was hard and cold. I wasn't asked what meat I wanted with my meal and wasn't until it came that I realized, oh I was never asked. My eggs were room temperature at best. All in all, we will not return. Our server did her best to rectify the situation, but I want to say the kitchen is to blame for this one.