Several years ago when my husband was put in a care facility, they wanted to know who to call when…read morehe passed. I was looking at mortuaries, alone with an unfamiliar duty in an unfamiliar location. I finally turned to Yelp to see what was posted about mortuaries I'd looked at when David from Honor Cremations popped up to say he thought he could help me. I truly felt an instant feeling of safety and trust. Sometimes we're lucky enough to get guidance. David is kind, sympathetic and morale. I spent the next several years feeling secure for when the time came. One of the few things I was able to feel secure about. When my husband did pass in the middle of the night in the veteran hospital hospice, they knew to call Honor. Because it might take time for Honor to arrive, the hospital wanted to take my husband to their mortuary and I refused saying we would wait for Honor. I trusted them and knew he'd be in good hands and those feelings were right. The gentleman who arrived to take my husband helped the nurse prepare him so when he came out of the room he was draped in the American flag. With everything else my husband and I went through with the change in care facilities, finances, and just 'handling it all' as my husband's condition worsened over the years, David's honesty and compassion took this step off my shoulders. I have purchased Honor Cremation for myself, so our children have the confidence to know everything will be taken care of. Thank you David and Honor Cremations. When so many unexpected doors closed with years-long tragedy, you offered a safe open door.

I cannot thank the team at Honor Cremation enough for the care they showed my family during my…read moremom's cremation and memorial process. Losing a parent is incredibly hard, but they handled everything with such a high level of dignity and grace that it truly eased some of the burden for us. Communication: From the very first call, I felt heard and supported. They were incredibly patient with all of my questions and kept me updated every step of the way, which gave me so much peace of mind. The Process: I found their approach to be very modern, transparent, and straightforward. There was never any pressure or "salesy" feeling, just genuine empathy and a focus on what my mother and our family needed. The Memorial: They helped us navigate the details for her memorial with so much respect. Everything was handled professionally, allowing us to focus on honoring her memory rather than worrying about the logistics. I am so grateful to have had their guidance during this time. If you are looking for a team that treats your loved ones with true honor and provides a seamless, compassionate experience, I cannot recommend them highly enough. I also really appreciated the honesty in their business model. I know it could technically be cheaper if they did every single thing in-house, but they intentionally use outside sources for certain steps to ensure everything is handled by specialists. I actually felt like I got more value this way because I knew I was getting the best possible care at every stage. It's also worth noting for other families that they don't have an embalming service; they focus purely on a dignified, natural process which was exactly what we wanted for my mom. I am so grateful to have had their guidance during this time. If you are looking for a team that treats your loved ones with true honor and provides a seamless, compassionate experience, I cannot recommend them highly enough. Thank you, Honor Cremation, for taking such wonderful care of my mom.

I stopped by this Santa Clara location to see what services they offered and gather information for…read moreupcoming needs. The store is in a tiny center on a corner with a couple other businesses. Very small parking lot that has one driveway entrance that dead ends (meaning the kind of parking lot where you'd have to back out of you can't turn yourself around to drive out head first). Fortunately, the parking lot was practically empty when I arrived late afternoon within an hour of their closing. The lady at the store was very helpful and understanding. She told me that since the body would be collected at El Camino Hospital, she recommended that I contact their Mountain View location on Castro St, due to proximity to the hospital. She gave me a helpful informational checklist. And she told me more about their process and pricing. This location has a small show room with full size caskets; the Mountain View location is smaller than this, and only has "sample" size display examples mounted on a wall.

My mother passed away two weeks ago, and today I went to bring her home. Unfortunately, what should…read morehave been one of the most meaningful and compassionate moments of my life became one of the most upsetting. We specifically upgraded and paid for a "gold/bronze" boxed urn to bring my mom home in. Instead, after getting home and unwrapping everything with my family, I discovered that her ashes had been placed in a plain plastic container. Because everything was wrapped when it was handed to me, I had no reason to believe anything was wrong. This isn't something most people have experience with, and in that emotional moment I trusted that everything had been prepared correctly. What was equally disappointing was the complete lack of empathy during the pickup. I was simply handed my mother's remains with little acknowledgment of the significance of the moment. There was no effort to verify the contents with me or ensure that everything matched what had been arranged. I have spent the last 20 years caring for my mother, and I also work in healthcare. I understand that people in this profession deal with death and grief every day. However, for families, this is not routine--this is one of the hardest days of our lives. Compassion, attention to detail, and respect matter immensely. The only positive experience I had was with the woman who originally helped my mother make her arrangements about a year before she passed. She was kind, thoughtful, and compassionate. Unfortunately, the care we received afterward did not reflect that same level of professionalism. This was one of the most painful experiences of my life, and the mistakes and lack of compassion only added to our grief. Based on my experience, I cannot recommend this business. After discovering the mistake, I immediately contacted the business and am currently waiting for a return call. I sincerely hope they take responsibility for what happened and make this right. I will update my review based on how they choose to address this situation.

Lima Family has been in the business for as long as I can remember…read more They offer full service, from viewings to in house memorial services as well as catering, and they even have a hall that you can use for your reception. They offer grief counseling, police escort, work with local caterers, they work with local cemeteries and will make the appointments for you, and they will even get needed death certificates. Basically they work with you through the whole process in a most difficult time. Our coordinators name is Margarita. I can't say enough about her!! She took almost all my phone calls immediately and responded to my text right away even on her days off. Margarita made a slide show for me and then because of time constraints on my end, she redid it for me at no extra cost. All the people that I spoke with there were all very helpful and I did not experience any resistance from them when I was asking for special favors. I would not hesitate to use them again. Thank you Lima family for making this difficult time a little more bearable. :-)

Everything from my father's funeral to his celebration of life reception turned out perfect, thanks…read moreto the Lima staff's first-class service. I know that my father was smiling as he looked down from Heaven. Tatiana was especially helpful with the planning process and was constantly showing us heartfelt support throughout the entire process. There's no question that she and her colleagues have great chemistry and a real special calling when it comes to helping grieving families. God bless them all. Thank you again Lima Family!

I would like to express my sincere appreciation for the professionalism and care demonstrated by…read moreyour staff in handling my grandmother's memorial and burial services. During such a difficult time, your team's compassion and attention to detail meant a great deal to our family. I would especially like to recognize Mason for his exceptional professionalism and his calm, gentle presence whenever he spoke. His demeanor brought a sense of comfort and dignity to the service, and I am truly grateful that he was overseeing my grandmother's arrangements. Please extend my heartfelt thanks to everyone involved. Your kindness and dedication did not go unnoticed and are deeply appreciated.

A beautiful park to rest eternally. I'm not sure about the staff here, as it wasn't my…read moreresponsibility to deal with the admin stuff. But the staff during the funeral seemed very stoic. Other funerals I've gone to, the staff members whether working in parking control, or guiding the pall bearers seemed more caring. They'll make sure the family's experience is emaculate, or at least almost perfect. Here, they don't greet you, nor at least try to assist the elders especially in the parking lot. They'll just stand there with a blank look to make sure you're okay... without even a smile. But they are seemingly professional with their guidance. Definitely not naturally charismatic. I hope they like their jobs. For me, it's been sad to keep experiencing loss of loved ones. We are getting older, and it's called the circle of life. Going back to the cemetery itself, the graves are quite scattered. You'll see clusters filled, and then empty spots steps away. The views of San Jose City is beautiful! Blue skies. Birds chirping, some wind, made my experience wonderful. Of course depending on the weather. The cemetery is still expanding into unused land. However, some nice homes are built directly across the street, where the lawn may be shared (literally). Luckily, I'm friends with Casper, and Poltergeist is only a movie. LOL. I'd say it's an average 3.8 stars experience.

Amazing experience so much history and the mission so beautiful worth to go and expend time there.read more

It feels weird to review a cemetery. I went for a burial. It was inside one the the buildings that…read morehouse the remains. There were chairs set up. But not enough considering that most of the people attending were seniors. Upstairs it seems that house keeping doesn't do a good job. There a dead bugs and cobwebs all along the walls and windows. I can say the the men doing the internment were very professional and respectful.

Exceptional Funeral Services for My Father…read more Losing my father was one of the hardest moments of our lives, and I had no idea where to begin with arranging his funeral. From the very first call, the team made the entire process so much easier and more manageable for us. They guided us step-by-step--from helping us schedule meetings, to clearly explaining what needed to be done depending on the practices we chose (Catholic or Christian), to handling all of the important documents on our behalf. Their advice was always practical, honest, and rooted in experience. One thing that gave us tremendous peace of mind was knowing that my father would be cared for with dignity during his full-body repatriation to the Philippines. They ensured that he would arrive safely and properly prepared, and we are forever grateful for that reassurance. A special thank you goes to Tom Beddingfield, who was a true anchor through all of this. His patience, professionalism, and steady guidance made an overwhelming process so much easier for our family. I cannot thank him enough for a job exceptionally well done. We also want to highlight the incredible work of Dean DeBruin, who created my dad's video tribute. This was no simple task--my father had a massive and disorganized collection of photos totaling 16 gigabytes. Dean was unbelievably patient, kind, and accommodating through every revision and request. The final tribute was heartfelt, beautiful, and truly captured who my dad was. The coordination between the funeral team and the church was seamless. The staff communicated directly with the parish where we planned to hold the viewing and funeral mass, which removed so much stress from us. We are especially thankful to Fr. Francis, who reached out personally to learn about my father's life so he could honor him meaningfully during the service. We would also like to express our deep appreciation to Noriel P. Adricula, the incredible singer and pianist who provided the music for the funeral mass. His performance was heartfelt and beautiful--exactly what my father deserved. All who attended my father's funeral were in awe of how beautifully everything was managed--professional, heartfelt, and all at a very reasonable price. We felt supported every step of the way, and we are truly grateful for the care this team provided to our father and to us.

Professional, Informative, kind, attentive, understanding, accommodating from start to finish. Only…read moreone minor mistake in the beginning which was immediately corrected. I had all the questions and they communicated effectively, providing empathic, relatable, friendly customer service helping me as I planned arrangements/services for my Mother's Celebration of Life event. Our Driver Jinno was very pleasant, professional and on time.

Extremely happy with DF! Staff was compassionate and made it very easy to transport loved one from…read moreSoCal to NoCal for funeral services. Top notch staff who paid attention to detail. Highly recommend DF.

We held a tribute to my father 8 years ago and recently this week held one for my mother…read more Annie D. was our funeral arranger and did an amazing job. She was patient and helpful and made sure we were comfortable with the setup and ensured things ran smoothly. The presentation was clean and personalized to our religionious preferences. Darling & Fischer were very professional from the first phone call, when I spoke to Maribel, who picked up the phone at a very late hour. Our loved one passed away in another state, and they coordinated with the other mortuary to receive her at the airport. The rest of the staff were gracious and helpful as well, and there was always someone receiving guests at the entrance or making sure to help guests find our place. The casket and flowers surpassed expectations, and the AV setup was sufficient for the size of the room (the main chapel downstairs). A separate room was also prepared for refreshments and coffee, and a podium for speakers. Annie worked with our religious leader to have the altar set up, and the settings were beautiful. After the funeral procession departed for the burial site we forgot several items. Steve and Danna were there and remembered to bring it for us. It's the little details that made this memorable and painless. I am considering DF for my own policy now that I'm older, and definitely know they will take good care of my family when it's my turn.

Very compassionate and reasonable fees. The staff tries to accommodate the best they can, during a…read moredifficult time.

They did an excellent job on the services, both Phoenix and Gene provided great help. We had no…read moreidea what to do, but they explained to us in very detail and responded very quickly. Very professional, and respectful. The only bad experience we had is purchasing the flowers. The default delivery address was NOT the funeral home will be held; need to update the funeral home address manually. If people didn't pay attention, their flowers might be delivered to the wrong location. Because we didn't receive a few. The staff from flower platform was very nice, but one of the flower shops (we don't know which one) was not good. They delivered flowers late and missed one of the flowers. Suggest to follow up after placing flower orders.