Selecting a funeral home was not something that I had given any thought to until the need arose in…read morea very urgent way. I found myself in a crisis situation where the sheriffs department told me to call a mortuary to come take care of a relative. It was a weekend and I had absolutely no idea how to proceed. I got out my phone and did a search for the closest mortuary and Alameda popped up. I gave them a call and explained my situation and the wonderful woman who answered my call walked me through exactly what the next steps were. I didn't get her name, but she was absolutely fantastic to work with in a very difficult situation. A few hours later, the right folks arrived and took care of the situation. The following Monday first thing in the morning we went to the funeral home and met with Paul. Paul was right out of central casting for somebody to guide us through what would happen over the next two weeks. Paul spent about an hour and a half with us that morning walking us through all of the things we needed to make decisions about and next steps. He was absolutely fantastic to work with and I can't possibly imagine how that very difficult experience could have been any better than to have been guided by Paul. I hope that if I ever find myself in this situation in the future, I can find Paul or somebody exactly like him. For the funeral itself, Michael was our funeral director and again we could not have asked for a better person to be in charge. Michael knew exactly what to do intuitively and working with him at the cemetery was absolutely fantastic. I really can't recommend Alameda Family any higher. Everything was taken care of in a perfect way.

Everyone that me and my family has talked to has been super lovely and understand except for…read moreRubeena. Her attitude over the phone and emails were inconsiderate. She had no patience and was rushing us for information. We never had a consultation with her but when we arrived, she said "so did you guys bring the stuff?" and was completely rude. I would recommend this place to everyone however not to speak or interact with Rubeena. You are workin with people who are going through one of the worst moments in their lives. Have some decency as planning a funeral is stressful enough.

My mother passed away two weeks ago, and today I went to bring her home. Unfortunately, what should…read morehave been one of the most meaningful and compassionate moments of my life became one of the most upsetting. We specifically upgraded and paid for a "gold/bronze" boxed urn to bring my mom home in. Instead, after getting home and unwrapping everything with my family, I discovered that her ashes had been placed in a plain plastic container. Because everything was wrapped when it was handed to me, I had no reason to believe anything was wrong. This isn't something most people have experience with, and in that emotional moment I trusted that everything had been prepared correctly. What was equally disappointing was the complete lack of empathy during the pickup. I was simply handed my mother's remains with little acknowledgment of the significance of the moment. There was no effort to verify the contents with me or ensure that everything matched what had been arranged. I have spent the last 20 years caring for my mother, and I also work in healthcare. I understand that people in this profession deal with death and grief every day. However, for families, this is not routine--this is one of the hardest days of our lives. Compassion, attention to detail, and respect matter immensely. The only positive experience I had was with the woman who originally helped my mother make her arrangements about a year before she passed. She was kind, thoughtful, and compassionate. Unfortunately, the care we received afterward did not reflect that same level of professionalism. This was one of the most painful experiences of my life, and the mistakes and lack of compassion only added to our grief. Based on my experience, I cannot recommend this business. After discovering the mistake, I immediately contacted the business and am currently waiting for a return call. I sincerely hope they take responsibility for what happened and make this right. I will update my review based on how they choose to address this situation.

I stopped by this Santa Clara location to see what services they offered and gather information for…read moreupcoming needs. The store is in a tiny center on a corner with a couple other businesses. Very small parking lot that has one driveway entrance that dead ends (meaning the kind of parking lot where you'd have to back out of you can't turn yourself around to drive out head first). Fortunately, the parking lot was practically empty when I arrived late afternoon within an hour of their closing. The lady at the store was very helpful and understanding. She told me that since the body would be collected at El Camino Hospital, she recommended that I contact their Mountain View location on Castro St, due to proximity to the hospital. She gave me a helpful informational checklist. And she told me more about their process and pricing. This location has a small show room with full size caskets; the Mountain View location is smaller than this, and only has "sample" size display examples mounted on a wall.

Very compassionate and reasonable fees. The staff tries to accommodate the best they can, during a…read moredifficult time.

They did an excellent job on the services, both Phoenix and Gene provided great help. We had no…read moreidea what to do, but they explained to us in very detail and responded very quickly. Very professional, and respectful. The only bad experience we had is purchasing the flowers. The default delivery address was NOT the funeral home will be held; need to update the funeral home address manually. If people didn't pay attention, their flowers might be delivered to the wrong location. Because we didn't receive a few. The staff from flower platform was very nice, but one of the flower shops (we don't know which one) was not good. They delivered flowers late and missed one of the flowers. Suggest to follow up after placing flower orders.

Several years ago when my husband was put in a care facility, they wanted to know who to call when…read morehe passed. I was looking at mortuaries, alone with an unfamiliar duty in an unfamiliar location. I finally turned to Yelp to see what was posted about mortuaries I'd looked at when David from Honor Cremations popped up to say he thought he could help me. I truly felt an instant feeling of safety and trust. Sometimes we're lucky enough to get guidance. David is kind, sympathetic and morale. I spent the next several years feeling secure for when the time came. One of the few things I was able to feel secure about. When my husband did pass in the middle of the night in the veteran hospital hospice, they knew to call Honor. Because it might take time for Honor to arrive, the hospital wanted to take my husband to their mortuary and I refused saying we would wait for Honor. I trusted them and knew he'd be in good hands and those feelings were right. The gentleman who arrived to take my husband helped the nurse prepare him so when he came out of the room he was draped in the American flag. With everything else my husband and I went through with the change in care facilities, finances, and just 'handling it all' as my husband's condition worsened over the years, David's honesty and compassion took this step off my shoulders. I have purchased Honor Cremation for myself, so our children have the confidence to know everything will be taken care of. Thank you David and Honor Cremations. When so many unexpected doors closed with years-long tragedy, you offered a safe open door.

Honor's was respectful, informative, and pleasant when removing the deceased. We cremated and they…read moredo it when the death certificates are received. Pick up of the remains went respectfully! No complaints!

Vince and Sam are the most respectful and kindest people to know. I was honored that they took care…read moreof my mom's service. Everything they did went beyond my expectations.

It seems odd to be reviewing a Funeral Home, but I am going to join the throngs of 5-star reviewers…read morefor this business. Where do I start? Well, from my very first call (when my husband started hospice). I had no clue what I was doing, or what to ask, but Vince was professional, compassionate, and informative. He gave me pointers on how to purchase a burial plot, and offered additional helpful tips. As we ended the call he offered "Call me anytime with questions - even if you don't select us." Who does that?! Lima-Campagna-Alameda does! (I love that they truly are Family Owned) I'd looked at other funeral homes and then met with Angelo (also at Lima) - with my friend in tow. He was equally warm and helpful, and we even managed to share some laughs (thanks to my friend). And after seeing their facilities, the decision was made. Yes, it was a funeral home, but it just felt "right." Very warm and soothing (I know that sounds weird!). Hubby passed much sooner than expected, but we ended up making the final arrangements with Vince (Angelo was sad he couldn't be there that day!). I had taken their advice about finding a plot, and purchasing a casket. They saved me literally thousands of dollars (no joke!). Mind you, funerals ain't cheap - and Lima is not the cheapest (they're definitely not the most expensive either!), but they got us through the whole process as smoothly and painlessly as possible. And I never once felt like I was being nickel-and-dimed to death (can't say the same for some other mortuaries). They don't even make you pay to play your own slide-show/music on the big screen TV during visitation. My husband's funeral was yesterday and it was absolutely perfect in every way. We'd emailed a recent pic to them, and they did an amazing job of making him look very natural. While I hope to not do business with them again (at least not anytime soon!), I want to extend my sincerest gratitude to Vince, Angelo, and the team at Lima-Campagna-Alameda Funeral Home!

Losing my brother is a pain that still cuts incredibly deep, but I'm truly grateful for the…read morecompassion and professionalism shown by Berge‑Pappas‑Smith during one of the hardest weeks of my life. From the initial body collection through the funeral service itself, their team helped shoulder a burden that felt impossible at the time. Ian, Michelle, Andrea, and Fabian were all kind, attentive, and deeply respectful throughout the entire process. Being able to have everything coordinated and completed within a single week was nothing short of a lifesaver, and their willingness to open early for us was an extra act of kindness we won't forget. On the day of the service, all of the flowers sent by loved ones were beautifully arranged, adding a sense of care and dignity to the space. Death is never easy to accept, and navigating logistics while grieving only makes it harder. While no one can ease the loss itself, the people at Berge‑Pappas‑Smith made an incredibly painful experience more manageable through their empathy and support. For that, our family is sincerely thankful.

The only things certain in life are death and taxes--and unfortunately, the first comes with a…read moreprocess none of us are ever quite prepared for. Ian and the team at Berge-Pappas-Smith Chapel of The Angels in Fremont made an incredibly difficult time a little less emotionally taxing. They treated my loved one with genuine dignity and respect while also treating me with compassion, authenticity, and understanding. What stood out most was their ability to meet me where I was in the process. They never made me feel rushed or overwhelmed, and they provided clear guidance on costs, timeframes, and next steps. That clarity meant a great deal when there were already so many other things to process. Funeral arrangements are never going to be easy, but having a team that is authentic, transparent, and genuinely compassionate makes an enormous difference. I'm grateful to Ian and his team for helping us navigate a difficult moment with dignity and care. Highly recommended to anyone who finds themselves needing these services.

On behalf of Tracey, Allison, Jade and all the children / children-in-law, we want to thank Todd…read moreand crew at Bay Area Mortuary Services for helping to make our service for Mom a memorable one. Losing our mom was devastating, but Todd's great assistance kept everything running smoothly from beginning to end. The facility was very clean and well-maintained. The main chapel and a smaller kitchen/banquet area were spacious. Parking is available both onsite and on the street. We highly recommend Bay Area Mortuary. Thanks again!

We recently had funeral service done for my uncle at BA in Feb'2026. The funeral counselor Lisa…read moreLugo was very helpful, experienced, knowledgeable, and she made the entire process went thru so smoothly with care and understanding. I highly recommend Lisa and the Bay Area Mortuary Services. Thank You Lisa, from Sonny and the Ta's family

I love this cemetery I find it peaceful…read more Extremely Beautiful and animal friendly. I definitely would love to end my life here and be part of this amazing cemetery.

Everyone can see Gate of Heaven Cemetery in Los Altos from driving on Interstate Highway 280. It is…read morea serene and beautiful park. I treat this place as a place to unwind and relieve my stress of commuting on the craziest Bay Area thoroughfares 85/280/680/880/101/17. Few decades ago, we laid our dad in the ground. At that time, it was a new area. Everyone in the family had a job to do. My older siblings were dealing with finding a plot with good Feng Shui, negotiating and purchasing a family plot. Since I'm the youngest, I got to design the headstone. I remember it was a lengthy process. It took almost a year to get it installed. We have a most unique looking with Chinese motif on a specialty stone that would last for our children's lifetime. The grass was specifically maintained. I don't know where they find water during the California droughts. But they have a huge solar-panel farm behind the office. Anyway. The place is very clean and inviting. One time I had trouble finding my uncle's family plots. Silly me, I went up and down the aisles (accumulated 3 miles on my fitness app). Then, a godsend lady told me to find the plot number at the office. Ah. Thank God! I had a good exercise that day, anyway. So, I read all 16 reviews before I can sum up mine. Most of the lower rated reviews had issues with customer service. I was too young to deal with anyone in the office. Now, I'm a visitor. I still don't need to deal with a live person. P.S. Visiting hours change during winter. It closes an hour earlier at 5. Summer time closes at 6. No one should be at the cemetery after dark.