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    The Cellular Connection, Verizon Wireless

    5.0 (1 review)
    InexpensiveElectronics

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    11 years ago

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    Best Buy - What happened to my arm from him pushing the door open and slamming me into the wall.

    Best Buy

    2.3(89 reviews)
    1.7 mi
    •$$

    After spending over$6000 with Best Buy Greenwood they send out an absolute Ahole to my home for…read moredelivery. He came in with an attitude. All he wanted to do was argue. He wasn't using the new wires, vent pipe etc that we had to pay for. He told me the door wasn't going to close if he used the one we had to buy. After a lot of back and forth debating what i had to say he did in fact put it on. Guess what, the door closed just fine. He had water running all over the floor and kept walking in it with his filthy shoes and leaving black mess all over the floor. I told him I needed to clean this up before he brought in the washer. He tells me I have 2 minutes. I asked why was he letting water run all over the floor. He told me to fix that. He said he's not doing anything that i ask him to do. He said he listens to no one. I was shaking and home alone of course. I just finished Cancer Treatments before our move. I also have severe heart disease. ThIs was the last thing i needed or expected. We bought everything from a young cordial young man, Tenacious. But, he was on his way for vacation. It was very hard getting through to anyone while this was all going on We have another technician coming out on Saturday when my husband is here to finish the install and to see what he did or didn't do. We also had a TV that he was supposed to put in our bedroom. He told me he wasn't doing anything with it and I told him good because you need to leave my home and my property and never step foot on here again. So he and his helper, who did nothing but try to help, sat the TV in out back hallway. I had ahold of the door and said now you need to leave. I tried closing the door, he pushes it open and the door pushes me into the wall. I put my hand on his chest I thought he was coming at me to hurt me. He said I'm going to take a picture of this I should've had my gun and I should've called the police on him. Best Buy is doing nothing except trying to give us in store credit. I WANT NOTHING TO DO WITH BEST BUY AFTER THEM ENDING THIS GOON INTO MY HOME AFTER SPENDING OVER $6000 WITH THEM. WE MAY STILL PRES CHARGES. THING IS THE GOON NEVER INTRODUCED HIMSELF AND BEST BUY WON'T TELL ME HIS NAME. I GUESS WE'LL JUST GO AFTER BEST BUY! I was so concerned for whoever they were delivering to next. HE BELONGS IN JAIL, WHICH I'M SURE HE'S FAMILIAR WITH, NOT IN CUSTOMERS HOMES!! His helper who I believe didn't speak English. Probably illegal, tried to apologize with hand gestures before he got into the truck.

    Not sure why there are such low stars, I thought the store was great. Clean and bright was on…read morepoint. Staffing was appropriate and extremely friendly. I was approached at least three times, it could be due to the Midwest friendliness or maybe they thought I was a clueless old man. Product was in appropriate area. Well maintained shelves and Well lit store Great store. Great experience.

    Photos
    Best Buy - The mop pad after cleaning up after him.   I failed to get pictures of the paper towels I used they were black.

    The mop pad after cleaning up after him. I failed to get pictures of the paper towels I used they were black.

    Best Buy - Where they placed our TV

    Where they placed our TV

    Best Buy

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    ITR Electronics - I69 and 96th Street (across from Cracker Barrel)

    ITR Electronics

    4.3(6 reviews)
    7.7 mi

    Here is a shout out to the independent guy! This 'mom & pop' electronic repair shop was such a…read morewelcome relief to find. I had asked my friends where I could take my TV for repair. Most people had no clue and some suggested Best Buy and/or HHGregg. Ummmm...those places want you to BUY new electronics and would most likely give you an estimate too outrageous to even consider repairing. I was determined to find out if my TV could be fixed since it was less than 5 years old. I went onto Yelp with little success (sorry!) and then to Angie's List. THAT is how I found ITR. I spent some time talking to the owner on Saturday when I was dropping off my 37" Polaroid TV for repair. He has been at this location for over 30 years. BTW...if you are a member of Angie's List, there is a $10 coupon to use towards repairs. Unfortunately, we live in an era of everything being disposable. TV broken? Just throw it out and buy a new one. Yes, I admit, sometimes that is more cost effective, but look what that is doing to our environment! Landfills are full of non-biodegradable junk. Yes, there are electronic recyclers, but again, some people don't want to go to the trouble of finding them and just dump dump dump! It turns out that ITR Electronics has been seeing a great number of flat screen TVs lately for repair. They overheat and the power source burns out. That is what was wrong with my TV. It cost $189.95 (minus the $10 Angie's List coupon) to repair and now my TV is working like new. A similar TV would cost between $500-$1000 to replace...believe me, I looked. The owner suggested running a small oscillating fan behind the TV to keep it cool so I don't experience the same issues down the road. I will take his advice and hopefully the TV will be with me for years to come. I highly recommend this electronic repair shop in Indianapolis! It is located on the east side of downtown. Not the best area in town, so they close early (4:30 p.m. week nights; 9:00-2:00 on Saturdays).

    My Samsung Plasma TV quit working last Friday and I had no idea who to call about repairing it. I…read morecalled ITR and Rick said I could bring it to the shop or he could come to my house. I live in Anderson, about 25 miles from their shop and the TV was to heavy for me to take in so I set up an appointment for Tue. at 9:15 and Rick was here at 9:15. He was very professional and had my TV fixed in about 30 minutes. The price charged was reasonable and has a 90 day warranty. I would/will recommend ITR. Very prompt and fair priced.

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    ITR Electronics - Module power supply board

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    Module power supply board

    The Cellular Connection, Verizon Wireless - electronics - Updated September 2026

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