They had what I was looking for. Plenty of parking and a good selection. The salesman seemed like…read morehe really knew what he was talking about.

This place used to be pretty good but closed down recently sad really electrical components used to…read morebe just down the road now it 2 hour round trip or else order and wait

Excellent customer service! I came here two weeks ago and purchased a open box LG sound bar…read moreunknowingly they did not give me the wireless subwoofer to go with it. I called the Customer Care because there's no way to call directly into the stores anymore and they said just go to the store they'll have it for you. Your account is notated. I got to the store today and Michael was helping me initially and he couldn't find it. He said there's nothing I could do. I don't know what to tell you pretty much. The issue with that is it says Excellebt condition and it comes with a subwoofer so I need that or an additional discount on it since I didn't receive everything I should have. I asked to speak to his manager that he goes to get him. His name was Jerry and he immediately delves into the situation and comes back with the subwoofer in hand same manufacturer date as the sound bar that I have and everything. I'm really, really excited that Jerry was able to find it and didn't just throw in the towel and say there's nothing I could do for you. Thank you so much Jerry!

Their return policy is 15 days. I was very snottily told last night that I bought the product "last…read moremonth". It was 20 days ago right before I left on a week vacation. I've been a loyal Best Buy customer for decades, have easily spent well over $15,000 there. NO MORE. Customer Service is now terrible, their return policy is ludicrous. NEVER DOING BUSINESS WITH BEST BUY EVER AGAIN! At this point I'll spend more money to get the same products elsewhere. At least I get decent customer service from Amazon.

Here is a shout out to the independent guy! This 'mom & pop' electronic repair shop was such a…read morewelcome relief to find. I had asked my friends where I could take my TV for repair. Most people had no clue and some suggested Best Buy and/or HHGregg. Ummmm...those places want you to BUY new electronics and would most likely give you an estimate too outrageous to even consider repairing. I was determined to find out if my TV could be fixed since it was less than 5 years old. I went onto Yelp with little success (sorry!) and then to Angie's List. THAT is how I found ITR. I spent some time talking to the owner on Saturday when I was dropping off my 37" Polaroid TV for repair. He has been at this location for over 30 years. BTW...if you are a member of Angie's List, there is a $10 coupon to use towards repairs. Unfortunately, we live in an era of everything being disposable. TV broken? Just throw it out and buy a new one. Yes, I admit, sometimes that is more cost effective, but look what that is doing to our environment! Landfills are full of non-biodegradable junk. Yes, there are electronic recyclers, but again, some people don't want to go to the trouble of finding them and just dump dump dump! It turns out that ITR Electronics has been seeing a great number of flat screen TVs lately for repair. They overheat and the power source burns out. That is what was wrong with my TV. It cost $189.95 (minus the $10 Angie's List coupon) to repair and now my TV is working like new. A similar TV would cost between $500-$1000 to replace...believe me, I looked. The owner suggested running a small oscillating fan behind the TV to keep it cool so I don't experience the same issues down the road. I will take his advice and hopefully the TV will be with me for years to come. I highly recommend this electronic repair shop in Indianapolis! It is located on the east side of downtown. Not the best area in town, so they close early (4:30 p.m. week nights; 9:00-2:00 on Saturdays).

My Samsung Plasma TV quit working last Friday and I had no idea who to call about repairing it. I…read morecalled ITR and Rick said I could bring it to the shop or he could come to my house. I live in Anderson, about 25 miles from their shop and the TV was to heavy for me to take in so I set up an appointment for Tue. at 9:15 and Rick was here at 9:15. He was very professional and had my TV fixed in about 30 minutes. The price charged was reasonable and has a 90 day warranty. I would/will recommend ITR. Very prompt and fair priced.

We kinda knew what we wanted. But Mike showed us other brands and features to help confirm our…read moreselection.

The delivery guys were polite, efficient and pleasant!…read more Sales experience was honest/frank and upfront. Appreciated the ful experience.

Great job fixing my phone today Reed. It's working fantastic. I m very happy with your customer…read moreservice !!

Updated: My card was double charged for our repair (the cashier swiped the card said it didn't go…read morethrough, swiped again -- but both went through) and I've called multiple times to get this resolved. The first time I was promised a call within 2 weeks, so I waited patiently and now can't get anyone to answer the phone or return my messages. I doubt this is malicious by any means and they're trying to hustle me, but... this is a pretty costly mistake and I want my money back. Shouldn't be this difficult.

Took several items to be printed Bothprinters available for self service but the print shop folks…read morehelped everyone how to use self service printer or if long line there helped serve those in line very good customer service I personally observed this as I had quite a bit to print and used one self serve printer

I almost always find whatever I am looking for on clearance here, and usually other supplies I…read morewasn't looking for. Their pricing is average. The store is well-lit, with most electronics and supplies on display out of the box, which is really important to me. I would shop here over Worst Buy any time!

my new stereo system sounds amazing in my jeep Customer…read moreservice was amazing I would not take any of my vehicles anywhere or else to get a new stereo system. Thank you.

Put in a very nice sound system in my Cadillac that was a great price and great service. Recently…read moregot rid of the Cadillac and brought my equipment back in and took care of me and gave me some money back. Going to go back and get some tints and would highly recommend these guys. Josh (I believe is the owner ) will take good care of you.