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    Modern Salon & Spa

    3.3 (59 reviews)
    Closed 8:00 am - 6:00 pm

    By appointment only

    Services - Modern Salon & Spa

    Manicure

    Manicure and pedicure

    Nail fill-in

    Modern Salon & Spa Photos

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    Recommended Reviews - Modern Salon & Spa

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    Let's me fair to all hard working stylist that are on their feet all day!

    Service here was good. What I didn't like was that the only person who was allowed to work on a mat, to relieve the constant pressure from working on your feet all day, was pregnant. No one else was allowed to work on a mat. To me, that's just not far. What about a woman who "can't," get pregnant and would love to have the opportunity for a baby...and to work on a mat. It's not fair to others that work just as hard on their feet all day. I've been pregnant and I've worked in retail on concrete floors. So I do get. The mats are actually designed to wrap around the base of the bottom of the chair. It's a good design and is aesthetically pleasing. So what gives? Let's help all the hard workers, not just the lovely pregnant ones. (please mothers with child, do not take me wrong and don't get use to that mat).Mat

    Repair -- at Savy Salon
    Danielle F.

    I went there for a balayage- I have dark brown hair !! I wanted to go light brown and ashy. I got a cut as well. I was in the chair for 7 hours - no joke !!! The color I get can be sometimes unpredictable. But the technique was poor. I was charged 148 ... and I hated it. The color and technique did not mesh. it looked as though it was foils that had grown out and not placed evenly to boot. See photos. I had called Shannon the manager and she said since i " changed my mind " they would not correct it for free nor did they offer to give a discount on correction services. The cut also was not layered it was a trim -- there was no cleaning up the layers in order to make a fresh cut. Therefore not allowing the horrible color to even maybe look good. I was so upset they told me to come in and get a consultation to review it and see what I now wanted. I did not, instead I went to the Savvy Salon -- and had my world rocked- avoid modern like the plague. Modern - a little advice. If a customer is that unhappy you do everything you can to correct it. You don't blame the customer and accuse them of being Indecisive and make them pay twice!!! You guys lost a customer and I will be trying to prevent everyone from going to your salon if I can

    Choppy layers very uneven by Brittney , don't recommend
    Kendall C.

    This salon has gone down hill since it is no longer Aveda. The stylist I had do my hair, Brittney washed my hair and cut it so fast that I left not noticing how crooked it was until I washed it myself . When they blow it dry they curl it so you can't tell if it crooked . . First I told her 1 inch and she took over 3 inches off my length and layers and gave me an undercut . Why undercut when my My hair was down to the middle of my back , now it's butchered with crooked layers . Britney also chopped the left side with a 3 inch cut across like a step . ( see pic below ) This is the second time this place butchered my hair . Why did I go back ? When it was Aveda I never had problems . I called today and explained to them how I need it fixed and made app with a senior stylists . Then ,they called me back and said they messed up and I have to pay the difference . Really , my hair is so crooked and I have to pay more to have it fixed ! . Horrible customer service , if I wanted to see a butcher I would of went to the meat market . Do not go here , they don't do any Rituals and still charge the same as Aveda prices with beginner stylists . I would of bet great clips could of listed better and did a better job . If you have long hair you will leave with it short and crooked . . I hate when stylists don't listen . Horrible horrible salon , Don't go here .

    Orange brassy color applied by the stylist.
    Kelley B.

    After reaching out to the salon manager, and sending pictures of my hair from my appointment 2/1, they offered to try to fix it again (this would be the 4th treatment, as she tried to fix it multiple times the day of services). I do not feel comfortable having the same person work on my hair again, after she tried to fix it 3 times, and consulted other stylists, before I left the salon. I was there over 4 hours, with my commute it was over 6.5 hours. Not to mention I'm not sure how many more chemicals my hair can handle before being severely damaged. I have been having my hair professionally colored and treated for over 15 years, so while by no means am I an expert, I do know my hair and what to expect. After moving to North Carolina 4 years ago, I had a really difficult time finding a stylist or salon near me that could meet or exceed my expectations. I was so pleased and excited when I found Modern Salon in Huntersville. Not only was the environment what I was looking for, but I had consistent results each time. I adored Alisha Hagan, and was sad when she didn't return from maternity leave. After trying several times to find someone near me, I came back to Modern, and had an equally excellent experience with Amy Cain. But the drive is a lot, so I took another chance and found someone near me that I love, but my hair was darker then I wanted last time, and I wanted to treat myself to the Modern experience. I have never had this happen with highlighting. It was my expectation to get a little lighter, and add in more highlights, which was accomplished at the ends, which were already pretty light, and cool toned from my last treatment about 4 weeks prior (not at Modern). My hair is orange on at the roots, and cool toned blonde on the ends. I don't know what she did, or why it happened, but everything we discussed in the consultation was cool tones, silvery. And I expressed the the importance of not wanting any brassy warm tones before she touched my hair. I reached out to let them know how much I appreciated them trying to remedy this situation, and that I appreciate the stylist recognizing the issues right away, and trying to fix my hair at the time. However, I don't think it is reasonable to spend another 2.5-3 hours driving, and an unknown amount of time at the salon, to have her make another (4th) attempt on my hair. I requested a refund for the services rendered on Saturday, February 1, 2020. (Not the product I purchased), but unfortunately they won't refund. I'm very disappointed, I don't think I should have any more chemicals on my hair for a while because I don't want it to fall out or damage it further. Now I'm stuck with orangey brass hair at my roots until I can afford to have my local stylist remedy the situation.

    Shay T.

    I saw Tiffany today for the first time and she was absolutely amazing. She was very thorough with her consultation and took her time with the service. The outcome was even better than I imagined. I feel the price was more than fair for what she had to do to give me my desired result. If you have textured hair like I do, Tiffany is your girl. She even knew how to style my curls!! Thank you Tiffany and Modern Salon for the amazing experience. I will for sure be back!

    Carlyne K.

    I went to Modern because I needed someone that had the expertise and confidence to give me a drastic style change and also tackle some hair discoloration. I also wanted to stick with organic products! I was recommended to Lauren B. At birkdale and I'm so thankful! She understood exactly what I wanted - asked only a couple questions and worked super quick! She's super sweet and made sure I was comfortable the whole time. I can honestly say I haven't been this happy with a hair cut or color in several years. I'm very particular but will most certainly be sticking with Lauren and recommending her to my friends

    After

    I am so sad. I sit here a few hours after my appointment at 10pm crying and sad because I just spent $400 on hair that looks horrible. I thought it looked good three hours after staring at my phone aimlessly scrolling in the chair, but once I left and was in my car I knew it was not what I wanted or what I had asked for. I waited almost two years to allow my natural hair to grow and this is what I'm left with a brassy, streaky mess. I asked for it not to be streaky and I was going for blonde but not all one solid color (Included pictures I showed)! I even asked about balayage and she said no. I should have trusted my gut. I also asked for curtain bangs and I feel I got a few short pieces but not like what I showed a picture of. I am very sad. I will be calling the salon tomorrow to resolve this and will keep this post updated :( I start a new job in a few days and I'm EMBARRASSED by how bad this looks.

    DO NOT RECOMMEND: I was scheduled for full highlights with Emily at the Birkdale location. I asked for some low lights because my hair was getting very solid. She did a partial and pulled a few strands in the back and Emily said I only needed a partial. At the end of the appointment, she half-styled my hair and I had to leave with partially wet hair because she said I was done. I was very upset because we had Christmas pictures scheduled on that Saturday. I went home and finished drying and styling my hair. I noticed afterward that around the sides of my face were dark chucks/strips from the low lights. I called early on Monday morning to see if someone could give me highlights just around my face to fix the problem. The receptionist or person that answered the call said she would call me back within the hour and someone would fix it.is not working today and no one was available to fix my hair. I asked for another location. She said she thought there were 45 minutes available at another location but I would have to leave with a wet head again. I said that would be fine to get my hair fixed. She finally called back 45 minutes later saying she could not get my hair fixed for two to three days. I DO NOT recommend Modern Salon & Spa, Birkdale location. Find a professional stylist and location that truly care about their clients.

    My hair is so healthy, and so much lighter! Feels amazing.

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    8 months ago

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    3 years ago

    too pricey. staff is rude. parking is difficult. too much traffic. stylist change where they are

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    Page 1 of 2

    Ask the Community - Modern Salon & Spa

    Review Highlights - Modern Salon & Spa

    First time here, Hannah was wonderful, did a great job.

    Mentioned in 4 reviews

    Read more highlights

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