I've had a really poor experience with my lease so far. Pests like roaches and wasps, little to no…read morecommunication from the team (including maintenance requests going unanswered and unacknowledged for weeks), previous work crews leaving garbage behind and dropping nails in my parking space, loud construction sessions that start at 10pm and keep me up through midnight, and sometimes having my water shut off on me with no warning are just some of the things I am spending money to experience from this team. I've been leasing this unit for about eight months now, and each month gets more frustrating and disappointing.​

I am an out-of-state owner of six rental properties in Columbus. I found Kevin Coffey (and his…read moreteam) online and chose them after meeting with Kevin and two of his competitors. After almost 3 months of management, I found Kevin (and his team) to be very honest, forthcoming, and hardworking. I feel very fortunate to have chosen them. I trust their ability to properly manage my less-than-perfect tenants and protect my properties. Please feel free to contact me if you wish to find out more about my experience with them.

This is a great company. My wife and I had a very bad experience with a previous property…read moremanagement company. Adam was very understanding and he personally made sure this experience was going to be much better for us. They communicated effectively with us during the entire process. They were diligent in making sure our property was rented in an acceptable timeframe and screened applicants very thoroughly. I really felt that they treated our home as their own. I am extermemly impressed with Adam, Miriam, and ASK Prperty Management Company.

I've been using ASK Property Management for about 6 months and have been extremely satisfied with…read moretheir service. Adam had my condo rented in days! His ongoing maintenance service has been great as well. I trust that my property is in good hands!

We have had landscaping and snow removal done by the Black Dog Crew and they are great to work…read morewith. James will discuss the project with you and help plan your vision for your yard.

From the owner: Our business was formed to focus on all of our customers needs. Our customers should feel empowered…read moreto fulfill their dreams and know that their project will be done right the first time. We prefer to let our work speak for itself.

We've recently moved to Columbus, Ohio from New Jersey. And we rented a property via this company…read more It's been three months so far and we are very pleasant with our choice. There were some fixes needed during our stay. The management and maintenance team responded to our requests in a very timely manner. For example, There were two ceiling fans that makes weird squeaking noises in the house. After we reported the issue they immediately contacted the property owner and brought two brand new fans for installation. No hassle, no extra charge, no back and forth arguments. We are very glad that we chose this company instead of renting from a private landlord. I think they are very professional and have a high quality of customer service.

The landlord is very friendly, so I initially thought that he would be a great communicator,…read morethereby making the living situation pleasant. However, I feel quite betrayed. The house was advertised to be noise-proof but I can hear the neighbor's conversations. Not to mention the sounds of their dog walking around the house. It's not the neighbor's fault-- they are just living their lives. But wow, I have lived under at least 5 different housing management teams before and it has never been this bad. Maintenance requests do not get done until couple months later, and even if they come over to fix the said problem, I can't tell that it was properly fixed. I honestly can not WAIT until I can move out of this house. EDIT: Bijan (the landlord) and I had a conversation. We came to the consensus that there was quite a bit of miscommunication on both sides of the party. Bijan definitely cares about the tenants' well-being. Once a distinct & straight-forward maintenance system is placed, I have no problems with this management company.

Rented a property from them. Rainwater entered through our window. We sent videos and repeatedly…read moreasked for repairs. Steve Cochern, who was managing the property, blamed the snow, then stopped responding for two months. Management knew we had a newborn and an older relative, as we properly disclosed and agreed to the additional water charge. After we kept pressing for action, our lease was not renewed. Only once it was clear we were leaving did management act to stop the immediate water entry. The visible rot, damage, and fallen blinds remained until move day. Steve may argue and call it an "offer" or "non-renewal". From the tenant's side, the sequence was much simpler: We reported the damage. The problem was ignored. They would remove tenants instead of problems. To us, it felt retaliatory. Renters should decide whether reporting a serious problem here is worth risking their home.

These people apparently don't know how to use a telephone. They will not return a Call to save…read moretheir lives. They will text you back- eventually- and not answer your questions or provide adequate responses. This results in a protracted exchange of nothing And then ghosting. Not sure how you do business when you refuse to talk to your potential customers.

My partner and I just moved in on September 1st and it's been a terrible experience from the…read morebeginning. Since getting accepted, they changed our apartment number 3 times. Twice to a one bedroom when we applied to a two bedroom. After the second time they assigned us to a one bedroom, we went in to get this corrected as this was second time they made the same mistake. When we went in we were treated terrible about the whole situation and our leasing agent, Alexis, was combative and argued about the unit assigned being a two bedroom. She stated the unit that we toured was a one bedroom (it obviously wasn't as we were in the unit a week prior). Alexis, said she was just in the unit she assigned us and was certain it was a 2 bedroom. To clear things up, we suggested she go with us to look at the units and confirm. She refused and sent the other leasing agent there at the time to confirm (we were correct). As a prospective tenant/customer, I would never expect to be treated so poorly. She was rude, unprofessional and provided really terrible customer service all around. This should have been our sign to take our losses and find somewhere else. However, we were sold on the fact they were brand new, reasonably priced, and so close to our work. So we brushed this under the rug and moved on. While getting everything worked out, we mentioned several times through our communications that the unit we toured and eventually assigned was missing a vent fan cover in the spare bathroom. We were assured this would be handled and taken care of by the time we moved. That in fact never happened and I had to follow up multiple times after moving in to get it fixed. Once we moved in, we quickly discovered that the AC in our BRAND NEW apartment was not working. We put in the maintenance request right away and were contacted immediately stating they would get someone out right away. We made the request around 3:30 and no one showed up until after 9 o'clock. At one point our apartment was 85 degrees and no one seemed to care. Due to the heat, it resulted in us having to leave our doors and windows open, ultimately leading to mosquitoes and flys all over our apartment. When the maintenance man did finally made it, he made it clear he was not going to be able to fix it because he wasn't a HVAC technician and just left us with a portable AC. Before leaving he stated someone would be out the next day to get it fixed. The next day, we heard nothing the whole day and had to reach to out to see when they were coming. We were notified at that time that no one could come out because it was Labor Day. That was understandable and what we assumed. However, that was never communicated to us. We were then told it would Tuesday then. It took them until that Thursday to get it fixed. We were without AC for over four days. A week later after getting it fixed, we are back in the same position. The AC is again not working. We put in the request for the issue right away again. We were contacted and told that it will be Monday until someone would be out. Per the maintenance person, only the company who installed the AC can do the work because it would void the warranty to the whole building. He also stated they were closed the next day (which is a Friday) and it wouldn't be until Monday at the earliest. Frustrated and with the questionable timeline of repairs and explanation, I contacted the office to discuss the matter with our property manager, Sara. I tried to call the office several times and never got an answer. It took my partner calling to the main Ardent number and getting transferred to the leasing office to get someone on the phone. This seems to be the normal for them. We have a left voicemail that did get returned, it takes quite a bit of time for them to return text (often you have to follow up again to get a response). It would appear Sara is never there because every time we had an issue and asked to talk with Sara, it's aways she's out for the rest of the day or she out of the office. We've been into the office like 6 times since July dealing with everything and she has been there once. I have asked for calls back several times and she never returns them. It's definitely felt that they aren't too concerned and there is no sense of urgency. The only time that there's a sense of urgency is when money is due. A little bit of understanding and an adequate apology would go a long way. It has been a part time job dealing with everything. I feel like some kind of compensation should be given due to all the problems. I caution anyone considering this community or any of Ardent's Communities.

We leased from one manager and never got any of our complaints handled. They kept stating we didn't…read morepay rent and had to keep producing canceled checks then they would say it was a different month so we would have to produce that they never was organized the lot was always disgusting filthy dog crap everywhere. There was a dead raccoon that laid beside our house until it deteriorated even though I put calls in and also a maintenance request. Bear cans laying everywhere balloons in the yard then when we moved out they charged us $1800 on top of our deposit and there was nothing we could do about it and it was ridiculous we only lived there a year. Don't lease from them.

I'm so glad I took the advice of my friends, who had recently bought their first house with Joe's…read morehelp, and got in touch with him when I was looking to buy for the first time. He was able to point out areas of concern and questions that I didn't have the experience to anticipate, and he was always available and prompt with responses to my questions. His expertise removed a lot of anxiety for me. I hope he doesn't have to do this for another client, but I have to share this: When we found one really attractive house online and likely needed to rush to see it and put in an offer, he hobbled out to the showing on what turned out to be a broken ankle instead of moving the showing to a later date. It wasn't for nothing, at least -- I ended up buying that house. I appreciated Joe's patience and straightforwardness throughout the house-buying process. I'd recommend him to anyone buying a home in Columbus.

We flew in from out of state for one day to find a house. Joe showed us 21 houses in a that single…read moreday--a Saturday. He had taken the list we sent him of properties we liked and extrapolated it out into a more complete set. The home we eventually chose was one that he had found without our help. We had narrowed our options down to two homes, and asked Joe which was the better investment. Two years later, his advice has proven to be correct. I have recommended Joe to friends and family, and would choose him again for future real estate transactions.

My boyfriend and I rented with Columbus Realty source from July 2022 to June 2024. Our service…read morerequests were always promptly addressed and we had no issues with communication! We cleaned our place thoroughly after move out and got our entire security deposit back!

I've had a great experience with an employee named Brittany. She was very helpful and explained…read moreeverything thoroughly. I'll definitely do business there again.

dishonest landlords. get video camera in your home. they do not fix issues or hire real people to…read moredo jobs. they are the kings of jimmy rigging. owners often don't get along. pay too much for the quality of the apartments. i painted the apartment they posted updated photos from and they still don't fix the leaks. will put you month to month do if you have issues they can kick you out. promised AC then changed mind 3 times then tried to make me feel bad their their parents needed the AC over their clients who pay them lots money to live?? very strange behavior. will go to flight school before helping family out apparently.

I rented an apartment from Fraley Property Management for over two years and I can't say enough…read moregreat things about them! They are super-friendly and super-responsive! The only reason I moved was to be with family. I highly recommend them!