I was a member for over three years and I saw a marked decline in cleanliness and service…read more Especially on the night staff who are always on their phones and talking to friends. When I tried to talk to management about it they were apathetic. I told them I would need to cancel and they didn't care. I left and I am at Crunch fitness right and they are much more customer focused. Don't waste your money at Planet Fitness.

First time at this location. It is by far the cleanest planet fitness I have visited. There are…read moremany machines, and they're spaced out. Sometimes big gyms have a sweat smell, or feel humid despite the fans, but this location didn't have any funky stenches, and I felt cool even after a long workout!

I've trained at Meadowbrook and Planet Fitness, and I'm telling you right now -- Gold's Gym…read moreArboretum clears. Best gym I've been in so far. The weight area is stacked, plenty of racks, solid free weight selection, and the vibe is actually motivating. You walk in and want to lift heavy. No waiting around forever for equipment, no weird energy -- just people there to work. Only thing I miss is the hydro beds from Planet Fitness. Other than that? No comparison. This is the spot.

1 star - The only reason I still come to this Gold's Gym is convenience, because the overall…read moreexperience is disappointing. The biggest issue is that members constantly leave weights, bars, and other equipment wherever they finish using them, and it apparently just stays there until the next person picks it up and moves it to its new home. Re-racking weights and returning equipment should be the most basic rule in any gym, yet here it feels completely optional. Instead of being able to move through your workout, you will more often than not waste time searching for the equipment you need because someone else could not be bothered to put it back. What makes it worse is that this is not a hidden problem. There are signs throughout the gym reminding people to re-rack weights, but they do not seem to be enforced in any meaningful way. At that point, the signs are just decoration. I also regularly see personal trainers and membership coordinators standing around the front desk joking, talking, essentially socializing while the gym floor stays disorganized. There is nothing wrong with this, and morale does matter, but when there is clearly downtime, no clients to attend to, and the gym is that disorganized, that time would be better spent keeping the floor in order, returning misplaced equipment, and reinforcing the rules that are already posted. Then in the future they could reclaim that time instead of letting the same problem continue. For a paying member, it gets old fast. People join a gym to work out, not to spend part of every session cleaning up after strangers and hunting down bars, plates, or attachments that should already be where they belong. If you are considering joining, just know that the convenience of this location is doing a lot of heavy lifting, because management and basic gym etiquette are not.

THE ABSOLUTE BEST. This place is amazing. It is a workout like no other - any time you walk in…read morethose doors, you are guaranteed to feel so much stronger when you walk out. The workouts are extremely challenging, but don't let that scare you away. Everything is explained and demonstrated so you'll never be lost. The community here is absolutely amazing too. Erica makes you feel so welcome every step of the way. Come here. 100% the best place ever.

I found out about Endorphasm through Instagram while I was stalking rva fitness hashtags...man am I…read moreglad I did that. Erica and Travis are phenomenal and the classes will push you like no other. I always like a workout where I feel like I'm going to die during it, but feel super accomplished at the end. Erica and Travis are super helpful and welcoming and they always make sure you're doing the workouts properly. If you want a workout that will physically and mentally challenge you (get you out of that comfort zone), check this place out! You will not regret it!!

This was our family gym for over a year and we had a great experience. For a family of 3, it was…read moreover $100/month and that included free child care while you're on the premises, tons of spin classes, barre, and other Les Mills classes. The equipment was nice and there's a locker room too. What drew us in was the proximity to our house and the water park. Our kid loves the water. The outdoor water park is pretty sweet, but sadly this past summer the slides were closed due to Covid. Two reasons for not giving 5 stars: -The place definitely needs maintenance. Any time you look up (mostly at the indoor poor), it looks like it's falling apart, has exposed insulation and is a bit questionable lol. The outdoor pool has a soft foam mat on part of it for kids and that's coming apart too. -The customer service is so so. The front staff is great and always greets us with a friendly face. There were just one or two encounters with membership that left me feeling like.. not great. Particularly when we called to terminate our membership. The original contract we signed was for 12 mo the and that *we* would let them know if we wanted to continue. Well the month before I called and for some reason or another, we had to pay for ANOTHER month because of the timing. The guy admitted it was his fault and he's been really busy, which I empathize with, but I just don't think it's really cool to admit your fault in not calling us, assuming we want to continue though we don't, and having to pay an extra hundo. Overall, the gym has great equipment and amenities for the value and I would definitely recommend this gym! We look forward to the summer and hopefully using the water park and slides :)

The website is false and misleading. Aging facility. There isn't an outdoor pool available…read more Management is very poor. Doubt it will be around much longer.

Staff is very friendly and pleasant. Over all the facilities are good and are keep clean. Gym floor…read morecould use a little sweeping/mopping. As it Planet Fitness' reputation they really are inclusive and non-judgemental. Love it. But also meeting their reputation, there are always numerous pieces of equipment that are out of order and unusable. I actually had a machine, literally, fall apart while I was using it. I brought the dismantled pieced to the front counter. Please repair the machines Planet Fitness. You owe it to your paying members. They pay to have access to the whole gym and all the machines, not a portion of the machines.

This location is always clean and well maintained. The front desk staff are super nice and greet…read moreyou with a smile. Much appreciated!

I usually go to the American Family Fitness located in Midlothian on AmFit Way. I finally went to…read morethe facility off of Hull Street. Many of the members at the AmFit facility recommended this place. I'm glad I came here! Here's what the Hull Street (Swift Cteek) location offers over the location on AmFit Way: better equipment, warmer pool water, working equipment, friendly employees, better management.

Jamine the training manager called me brainless in interview. I'm a disabled Vet. as a trainer she…read moreis not bad if your injured or new to lifting

ACAC gyms are the bomb.com!…read more So this experience was kind of like going to CineBistro to watch a movie and then going to... a regular movie theatre. Once you go to CineBistro with the in-theatre dinner service, crafty cocktails, and comfy chairs, it ruins your moviegoing experience forever. You become a movie theatre snob, if you will. ACAC has the same effect... specifically the Short Pump location. I became a member about a year ago and ACAC Short Pump has been good to me ever since. The rooftop bar and pool, the floor to ceiling windows, the cafe, the sprawling classrooms! All of it is top of the line. I've always been curious about the Midlothian location, but when you live in the West End, traveling to that area is like going to Timbuktu. However, I happened to have a meeting in good ol' Midlo so I packed a gym bag and used it as an opportunity to ch ch check it out. When I first walked in I noticed how large and in charge the space was. I mean, it really was ginormous. But, it looked more like a giant warehouse with a bunch of machines than a health club, which is what Short Pump looks like. Also- I thought the basketball court inside the space was really cool until folks started playing and it got real loud. Real fast. That would be annoying to me if I'm just minding my business on the treadmill 3-4 days a week and I have to hear shoes squeaking and voices echoing. I digress. The one way that Midlothian beat Short Pump? The pools! They have amazing pools and an outdoor water park. Yes, Short Peezy has the rooftop pool, but these were so much bigger. In this case, bigger does = better. Another area that gave Midlothian major cool points? I left my favorite earrings on the stationary bike and didn't realize it until I was already in the car on my way home. I called the front desk and someone had already turned them in! I went to pick them up today and they were safe and sound in an envelope with my name on them. Thanks, Midlothian!

I have been a member for years and one of my favorite things about ACAC Midlothian has been the…read moregroup water classes, especially when they are in the outdoor pool. Unfortunately the facility's priority is the swim team. From late May through July the outdoor pools are used by the team morning afternoon and evening to accommodate families with different schedules. Even our weekly evening class that uses the deep well has been moved inside so the children who aren't on the swim team can play in the pool. Whenever I have brought this up with management they deny that swim team is their priority and say that we must share the pool. I don't think this is a fair statement since swim team has the pool 8-9 hours a day (not including meets)

Great place to workout and the staff is always friendly and helpful. They also have a great…read moreamount of equipment options for your daily workouts

great expierence good staff good place to workout and get a good lift solid gym overall!read more