From afar I admired the architecture of the this building, wondered if the interior would match its…read moreexterior grandeur. Yes it has. Bonus, efficient, kind and caring staff. Friendly and considerate neighbors. I am enjoying my stay and I hope to be here for many years to come.

Staff and residents were nice. Went over to the facility to ride their elevators, front desk clerk…read morewas nice and let me ride their elevators. One of the staff even showed me around! The facility looked nice and there was a very good vibe. I made YouTube videos about their elevators, set to release around 2 weeks from now. My YouTube handle is @TripleByteTech

With Personal experience, I can say with certainty that this facility is sorely lacking. The staff…read moreis friendly but overworked. Some residents get excellent care while others are all but ignored. The administration is inexperienced and lacks management skills. The food is awful with some of the worst tasting and poorly prepared food I've ever tasted. No attention is paid to balanced meals or special needs diets. Laundry service is an absolute joke. If someone can be found to wash clothes or bedding, it may take 24 hours or more to have it returned. The longer it takes to be returned the more likely it will be lost. Clothing will quickly deteriorate because no attention is paid to separating colored from whites and high heat is used to dry everything. On the bright side, the campus is beautiful, cleaning is skillfully handled, and there is an engaged activities director. Residents are friendly and easy to get to know.

The care that my cousin, Eric, has received from Del Monte Village has been absolutely wonderful…read more He is so happy there! The food is good, the atmosphere is relaxed and positive, and the staff is very helpful and kind. The old owners did their best but the new owners are so much better! Kay has helped me solve some difficult problems with his case that have come up recently. I appreciate the new owners and can see a huge difference in the care.

I highly recommend Forest Hill rehab/ nursing facility in Pacific Grove. My husband was transferred…read morethere from Salinas Valley Memorial hospital in January. We had such a great experience at Forest Hill. . The facility is very nice with view of a well manicured garden. The rooms are large and kept warm and cozy. The staff is kind, caring, compassionate and professional, from Jordan our wonderful case manager and Janet who communicated well and kind enough to order all the necessary equipment needed upon my husband's release. We loved all the wonderful caring nurses, to name a few Josie, Maria, both Isabella's, Nathen, Gordon , Gabie, the friendly PT staff, and all the other kind hardworking staff, house cleaning, kitchen, lundry staff . Thank you again for answering all my question so patiently and caring for my husband Ernie.

This place? The nurses are great yet they can only do what they can do. This place sucks and that's…read morebeing kind. A man walked into my room, a patient, and I was shocked. Food? Sucks. Not fresh, all processed- no fiber. Thank god my partner brings food. I asked for help with call button. Nothing yet the nurse was in another room hearing me call out after 20 minutes. Did not even come in to see what's wrong. There's more- stay far away unless you have no choice.

A 99 year old friend, Maxine ("Max") moved here a few years ago. I visit her daily. She is very…read morehappy here. She loves the staff.

My mother has been at Ivy Park in Monterey for almost a year and we couldn't be happier. The…read morefacility and her room are beautiful, well-equipped and always clean. The food is like a gourmet restaurant. And the wait staff are excellent. They are patient and remember everyone's favorite order. There are other nice assisted living facilities in this area, but the people at Ivy Park Monterey make the difference. The manager Kellie is running a top-notch operation. Carina and the care staff are always present and anticipating what my mother needs. And they are so kind. Jenny plans the most awesome activities and celebrations. Birthdays and holidays are always special! Maria and Josh in the medical office are super professional and on it. Kathie at the front desk may be the nicest most helpful person I have ever met. She personifies the tone of the facility - happy, helpful and caring. I couldn't give the home a higher recommendation. It is an excellent place to live.

My dad is well taken care of by all staff members at Merrill Gardens. Dad is in memory care and…read moreeveryone there knows dad and his individual needs. The staff there keeps our family up to date on every aspect that keeps dad healthy and happy.

Choosing Merrill Gardens for my senior living is one of the best decisions I have ever made! The…read morefacility is new, super clean and convenient to all important Peninsula venues. My apartment overlooks a wide expanse of nature and it remains bright and sunny throughout the day. The living policies & activities are totally oriented to accommodate the needs of residents! From 3 delicious meals served anytime..all day, 2 movies daily in a state-of-art entertainment theater, beautifully planned holiday parties and fun activities, there is a valuable senior experience awaiting at every turn! Last, the residents and staff are the best! ALL are friendly, helpful and engaged at a comfortable level! I am continually reminded of my good fortune to be here!' Mike F.

Supposed to be a luxury facility for senior living/Care. Everything is broken. Nothing is getting…read morefixed

In response the The Park Lane's response to my review, I'd like to point out that an ambulance came…read moreand the paramedics had to check in at front desk to let them know who they were there for to get to my uncles apartment, and my uncle was then wheeled out the front door of The building past reception so there is no way they were not aware that he was having an emergency. Whether or not he was on an "independent living " floor did not release you from informing next of kin that their relative was taken away in ambulance. That is why you have an emergency contact list for each resident! Although you claimed the staff couldn't find it ! What if he died ? Would you have called us then ? Please save yourself further embarrassment by responding further or I will write a separate review about the rat infestation my uncle endured there !!!

My husband retired as a fire battalion chief after more than three decades of service, so he has…read moreencountered countless care facilities on medical calls over the course of his career. He and I walked into Carmelo Park and immediately knew that it would be a wonderful place for my mother. We had initially visited Songbird, their Salinas location, because we know two other families who have loved ones residing there, but felt that Carmelo Park was a better fit for mom. It has been nearly two years since she moved in and she has adjusted well. Sadly, I can tell you that there are other, larger, facilities on the Monterey Peninsula where staff members do not even know the names or medical conditions of the residents they serve. That is not the case with Carmelo Park. The staff treat my mom like family because it is run by a family, not a large corporation. From the activities, parties, snacks, and music, to the loving care she receives, we couldn't have asked for more regarding mom's care. I can wholeheartedly recommend Carmelo Park and feel that their caring staff and administrators have been a blessing in all our lives. Thank you Matt, Karie, Jennifer, and all the wonderful staff members who do such a wonderful job, you are very much appreciated!

From the owner: Care for the Elderly & Developmentally Disabled Long Term Care Assistance of Medications Hospice…read moreWound Care Rehabilitation Respite Care

I highly recommend S & J Home Care. I have known Sabrina for 15 years. Originally Sabrina was in…read morechild care and she literally helped raise our young son. I consider her family. She is extremely caring, reliable, and trustworthy. Currently my 94 year old grandmother is receiving care from a large home care organization. If my grandmother lived closer we would definitely be using Sabrina for my grandma's care. Sabrina sets the bar very high and there is no one I would trust more with any of our family members. S & J, as a private care provider, goes above and beyond what large home care providers offer in terms of services, care giver qualifications, and better pricing. Hiring Sabrina and her team is the way to go for peace of mind and genuine care for your family.

I cannot recommend S&J Homecare highly enough. I had to use their services on very short notice…read morerecently for a friend on Hospice care, and the caregiver they sent was absolutely wonderful. She did two 12-hour overnight shifts, and she did a beautiful job. She was intelligent and careful and kind, and she was even able to get my friend to eat something, which we had been unable to do. The quality of care was excellent, and I was very impressed by the owner's professionalism. This is a remarkable agency.

The caregiving that Peggy's offered us was invaluable. My relative had taken a rather sudden turn…read morefor the worse and Sadie came out the same day we called and was attentive, efficient and so helpful. We had overnight caregivers for a couple of months and the front office was pretty good in keeping us updated. When someone's health is so fragile, it can be difficult to know who to turn to. I recommend Sadie and her team.

Was very disappointed in Donna and Peggy, they were just sweet talkers to say what you thought…read morewould be beneficial for the client and family. The lack of knowledge for what the patient needed was horrific. Francesca should be running the company she was sweet, patient and knew her stuff. Dealing with them was very stressful and upsetting. Would NOT recommend them J.Carrera