I visited Abercrombie & Fitch in early April 2026 at the SouthPark Mall in Strongsville. It was my…read morefirst time at this location. My visit was quick because I ordered my item online about 5 days prior so I only came into the store to pick up my order. I was in and out of the store in about 10 mins. STORE SIZE -- The store is fairly large and well organized. Everything appeared clean and neat. ORDER ONLINE and PICKUP AT STORE -- I ordered a workout set (exercise set) online and had it shipped to the store for pickup since that option was free compared to shipping it to my apartment which I would have had to pay for shipping. I arrived at the store to pickup my order which was a smooth process. When I entered the store, the employee greeted me then I provided my ID and she gave me my workout set. I asked to try it on first so she showed me to the changing room. It fit perfectly so I thanked her then left. Shipping to the store usually takes 5-7 days because the item came from one of their warehouses. My order, I believe was shipped from their Columbus (Ohio) store or Columbus Warehouse. WORKOUT SETS -- My workout is super cute. It is a bra plus pants which have a thick material. It is light green with white accent. I never actually shop here because I feel that most of their clothes are for teenagers but for exercise outfits, Abercrombie has really cute sets. I found out about the workout set that I bought from someone who was wearing it at a reformer fitness studio. She wore the shorts version and I really loved it so I decided to buy it. SOME LIMITED OPTIONS -- I wish the store carried more varieties and sizes for their workout sets because then I wouldn't have needed to order my outfit online to be shipped to the store. The store had the actual workout set that I ordered but they didn't have the exact colour and size that I wanted. Overall, my experience at this store was nice and if I lived close by, I would probably return but I hardly shop. **** GOAL of 250 reviews in 2026 - 40/250 total reviews in 2026 - 881 total Yelp reviews - Reviewed on 23 April 2026

The only thing I hate more than shopping is shopping in a mall. When my daughter asks, I answer,…read moreso off to the Westfield Hell-Mall I drove. My daughter has to wear a uniform at school. Okay, she isn't required to wear one, she chooses to wear one: Abercrombie, Hollister, Aeropostale. Nearly every tween and teen wears the exact same sweat-shop rags, in lock-step with their culture. Sad, yet there I stood, in The Abercrombie & Fitch store. But to describe this experience as having taken place in a "store" is to miss so, so much of the marketing ploy. You walk UP into this place, as if onto a porch, decide if you will turn left, into the girl side, or right into the boy... then into a series of dimly-lit, wood-paneled rooms. I think they're trying to make it seem as if it could be someone's home, someone who loves to blast club music, someone with a whole lot of friends who stand around folding and re-folding clothes. Someone who subsists on an IV drip of perfume, that then exudes from their pores and defiles everything it touches. This is sensory manipulation at its most crass and exploitative. (Kids love it.) We found a nice coat, bought it and left. I still feel dirty. You see, Abercrombie sells one thing, above all else: Sex. The merch is all about the sex, the animatronic store staff is all about sex, and it sickens me. The ads are a never-ending homage to the "half-naked boy" concept dating back to Mawky Mawk, or the "two beautiful people stuck to each other" concept. Either way, it is another in a series of cultural attempts to sexualize young people. One of the songs blasting from the walls cooed: "We'll make love on the living room floor while your parents sleep." Whuh? Jeez, now I'm even MORE depressed.

I travel almost 40 minutes to go to this location because it is the best children's consignment…read morearound. Excellent customer service. Excellent merchandise in the store. We love Pete and Polly!

This place has an excellent selection of baby clothes at really good prices. every time I stop in,…read morethey basically have what I was looking for (unless it's really specific.. even then they are so helpful). I have never sold clothing to them, but for the people who have complained, you need to think about price margin.. they need to also make money to keep the shop stocked and running. I don't think what they are offering you is that bad. I love shopping here.

Had a fun time and great staff. Did not expect the people who work there to play with the kids. My…read moredaughter had a blast in the lego room building with a staff member

I was super impressed by the cleanliness of Kids Empire! We had such a fun time exploring the…read moreclimbing structures and spent about 2.5 hours here. I think it's a good value for the money and the employees were energetic and helpful sharing the rules of the play space. Also, I think the bad reviews listed here are from people getting mixed up with the mall's small kiddie play area (which could definitely use an upgrade).

This use to be one of my favorite places to shop at years ago until they hired stuck up teenagers…read morewho don't know how to do their job right. I sold my clothes to them and it was a complete mess. They told my it would take the most 45 minutes but I didn't get my clothes til 2 hours later. They mixed up my order COMPLETELY and ended up stealing 6 pairs of my clothing and never told me about it until I looked in the basket of my clothes and saw a few items were missing... after I already was home I call them up and all Emily had to say about it was "oh I'm sorry here let me go talk to the lady who looked through your clothes" when she was the one who looked through it. Not only did they take my clothes and not tell me about it, but ended up giving me less than 20 dollars worth when they were all brand names. I also gave them brand new purple vans that costed over 60 dollars (mind you they say they take 1/3 of the original price and that's what they give you) and they told me they would give me $8.00 for it!! All they want are "trendy clothes" but half of their clothes look like they are from 2013 or something you saw on Pinterest when you were in middle school. I'm so upset that Plato's is like this now. Will not recommend this store to anyone.

Really not much inventory here. The older woman going through the clothes people brought in was so…read morerude. I can't believe people would would sell here with her attitude. She was really aggressively giving them the third degree about their clothes. Customer service here really needs an adjustment. Very unpleasant store to shop. Berating customers a real turn off.

The Carters in Avon is always clean and well stocked. Their employees are friendly and greet you…read morewhen you walk in. We like to shop their clearance when there is a sale.

Nice staff. Decent selection…read more Some areas weren't well stocked. It's an ok location. I did find a pair of pants on clearance so I purchased. I feel like the pajamas were marked up and then put on sale, which is a bummer. If in the area, I would return, just to see if the selection has improved.

As always the merchandise, in my opinion, at any Macy's is superior to most similar businesses;…read morehowever, the sales lady working in the women's shoes department was incredibly rude to NOT just us, but to many of the other people waiting to try on shoes. Also, is it just me or is it very strange to have employees wearing jogging suits, especially at a Macy's, which I have always thought to be higher end? Either way, I can't foresee any reason to come back to this particular Macy's location.

Great selection and layout…read more I used to visit this location a lot but I live further now and have not visited in awhile. I loved the new layout. The store is bright and spacious. Great selection of items from kids toys to home items. They even have a great food selection. There prices still seem higher than some other big box stores but you are still able to find some good deals. There was one register to have a person ring you out the rest is self serve. They had clean restrooms.

Terrible service at tech waited for 20 minutes to unlock a charger! It wasn't like it was really…read morebusy it was slow! There was other people waiting too we used the sensor to call for somebody and it still took 20 minute. I expected better!

I don't normally shop at Kohl's but I saw a good deal on their Fitbit. I purchased it online today…read moreand then picked it up a few hours later. When I got home and took the box out of the bag I noticed the box was open and dirty. The watch fell out and the plastic that was supposed to be holding it fell out as well. The box inside had multiple coffee and dirt stains and the wrist band on both sides were dirty. I drove back to the store and told customer service about it. The store associate there said she was the one who boxed it. She noticed the box was open, but thought it was returned without being used. I'm confused...if an item has been opened and then returned, shouldn't it be considered used? I don't understand how the dirt on the box and the obvious dirt on the wrist band was missed. Anyway they had one more of the color I wanted and I didn't have a problem exchanging it for a new one.

This place is obviously not managed properly. They didn't get enough employees hired for the xmas…read moreseason. The bad part is it's technically not even the xmas season. It's the beginning of November. I just don't understand. The Kohl's corporate should come here and reprimand the management staff for the look of this store. Every single department was totally messed up. Kohl's should be embarrassed that this store represents them. I am not happy. And am leaving here empty handed. I couldn't believe I can't find anything. Please fix this place or you won't sell anything to people.