I do not recommend Fire & Ice Heating and Cooling. While they were prompt and pleasant initially,…read moretheir service turned into a costly and frustrating ordeal. My AC stopped cooling last weekend, and Fire & Ice was the first to respond. They charged two separate diagnostic fees in two days and overcharged for ineffective repairs. Day 1: The tech did some diagnostic work, blamed the blower motor. Day 2: I had the blower motor replaced which I paid a premium to have done --only for the tech to leave without verifying if the unit was cooling (it wasn't). It ran in a red flag state for another day. Day 3: same tech AND the boss spent ages troubleshooting before suggesting a $700 coil cleaning (coil inspection should have been done day 1) --with no guarantee it would fix the issue. They charged me a second diagnostic fee, and after I had the coils cleaned, the AC still didn't work. After 5 days with no AC and no response to my email requesting a refund for the second diagnostic fee and a correct diagnosis be done, I called another company. Their tech found the real issue (a failed compressor) in 15 minutes--something Fire & Ice should have checked immediately. Either they misdiagnosed repeatedly or intentionally padded the bill. I've spent thousands on unnecessary repairs and fees--enough to have replaced the compressor outright. Now I'm stuck with a broken AC and a company that won't even respond. A high price and friendly tech doesn't mean quality service. Get a second opinion before trusting them with your HVAC system.

Where do I even begin?…read more My first interaction with this company was actually pleasant. Promising, even. Spoiler: it did not stay that way. Call #1: My propane logs wouldn't turn off. Ice storm coming. I panicked. Joe showed up that evening, pointed out the knob inside the fireplace (since the remote switch box had likely died), and I happily paid the $125 service fee. No complaints. This visit isn't even part of the real problem. Five days later: I come home to a thermostat reading 57 despite being set to 70. I call Joe again. He shows up the next morning, finds exploded batteries in the thermostat, replaces them, and says it might need replacing eventually. I pay another $125. Still fine. He even signs me up for the semi-annual maintenance plan. Great! Future business! Everyone wins, right?...Right? Two days later: Thermostat drops to 65. I go buy a new one at Lowe's and call Joe back. He installs it, but when we try to register it, we get an error. "Already registered to another owner". Honeywell is closed. Joe removes the new thermostat, reinstalls the old one, tells me to call Honeywell, and I pay yet another $125. Annoying, but whatever. I finally reached Honeywell later in the day and they inform me that registration only matters for app control, the installer could've fully installed it. I could've cleared the previous owner later. "The technician should have known that," they said. Okay. Honest mistake...maybe. Two days later: Joe comes back to finally install the thermostat correctly. It works. I pay another service fee, but this time he gives me a "discount" and only charges me $62.50. This is visit #3 for the same issue, but sure. I pay it, despite being told that he should have known that he could have installed the thermostat initially. I digress... Three days later: My heat is reading 68 while set to 70. Again. Joe comes back. This time, FINALLY, he crawls under the house and discovers the actual problem: a bad wire. The unit is 5 years old and 100% under warranty. He says he'll "only charge me the service call fee," like he's doing me a favor. At this point, I push back. He told me during visit #2 that you only pay one service fee for a single issue until it's diagnosed--then you pay for parts. Well, we're now at FOUR service fees for the same problem, and he never once went under the house until now. I ask him why I should pay anything when it's under warranty--and more importantly, why he didn't check the wiring in the first place? He gets furious. Tells me he'd have charged someone else $300+, and filing a warranty claim is "too much paperwork" for a "simple fix." Then he tells me, and I quote: "never call me again for anything." WOWZA! Gladly. I told him I promise I will never, EVER call Joe at Fire and Ice again. And honestly, unless you enjoy paying 4-5 service fees for someone to repeatedly NOT diagnose the problem, you might want to take my advice. Maybe this is their business model? Hard to say. But I won't be finding out. Oh, and Joe? Remove me from the semi-annual maintenance list. Thanks.

I've used Cool Breeze at three different houses now. Great customer service and locally owned!…read more Every time I dealt with the owner and had excellent experiences. I needed a mini-split to be installed in the garage shop for woodworking. Booked on Friday and installed on Tuesday. They called Tuesday morning. And had an opening. Did a great job and left the job site. Clean. Price was perfect and $4k lower than Lowe's for the same service.

I'm not sure what happened with the other reviews, but I had a great experience with this company…read more We really needed to replace our hvac system since they were over 20 years old. PLUS who wants to spend summer with no AC? Not I! Melissa who always answered the phone was so kind and helpful. She kept me updated with the whole process. The techs came to our home and explained everything and made sure to get things done with great professionalism. They were also very kind and helpful. The ONLY thing I wish was they had to come back the next day to finish up some work, I wish they sent the same techs over. Only because they already knew exactly what was needed. I know they made notes on our file, but I worked at a HVAC company and we always tried to send the same tech to finish a job, but I also understand the previous techs might've had appointments the next day or ran over on a job. Either way it was great working with them & I will continue to use them for any repair or maintenance!

Update on last review. Greg and his team have gone above and beyond to fix any problems associated…read morewith the install of the roof on said home. For their attention and consideration I have to go back to the 5 stars. thank you Greg for taking care of this fubar.

We had a tree fall on our house and it left considerable damage to our roof. ABC came and assessed…read morethe damage, and gave very helpful advice in the process. We were able to get our house repaired in the timeframe they quoted us and they did exceptional work. I will recommend to anyone, and use them again if I ever have the need to. Thank you ABC Roofing!

This company is a very personal. I feel like they are…read morefamily. On time induce themselves explained what to expect. They replace my twenty year old system that was still running. For a more efficient unit. They installed my old one that came with the house we purchased twenty years ago. If you want a friendly and professional job done I would strongly recommend this company.

They called me within minutes after I called my landlord regarding AC not working…read more Technician, Paul, came to my house within 30 minute. AC was fixed within 30 minutes. Paul thoroughly explained what the problem was and exchanged the broken part. I was so impressed and thankful for the timeliness and professionalism of the service. 96 degrees today! Highly recommend Gentry

Our new home had a Honeywell hardwired ac system that quit after a year, and we called up All About…read moreCare, since their name and number was on the control. They were quick to help us troubleshoot, and figure out what was wrong. I can't recommend them highly enough!!!

I recently had a heating issue in my home. I contacted All About Care Heating & Air to investigate…read morethe issue. A technician from the company came to my home and identified the issue. This was on a Thursday. A gas valve needed to be replaced. The technician replaced the valve and verified that everything was good and the job was completed. 3 days later I smelled gas in my house where the HVAC heater system is located. This was on a Sunday. I immediately called All About Care. The office was closed but I was directed to leave a message on their emergency message service and an oncall Tech would respond as soon as possible. I left a detailed message. No one from All Care responded to my emergency call. I called Piedmont Natural Gas and within an hour two technicians from that company came to my home. They notified me that found TWO GAS LEAKS. They fixed the gas leaks and notified me that they believe the gas leak was due the installation of the replacement gas valve. All About Care finally called me on the following Monday. They did not apologize for the serious health and safety issues their technician caused. I voiced my safety concerns and I was told quote "That is the chance you take when you work with gas." I have never heard anything so cavelier and unprofessional in my life. Please do not use All About Care Heating & Air for any reason. If not for the professional work of Piedmont Natural gas my wife and I may not be here today.You and your family's safety and life may be at risk.

Long time customers for service and routine maintenance. When the need arose this month to replace…read moretwo HVAC systems Mitchell stepped up with quality product choices, provided direct recent customer feedback on same, and very competitive pricing with a great warranty. Install was prompt, smooth, professional and good clean up post install. Super customer service and communications throughout. They even took care of energy rebate forms. Highly recommend Mitchell Heating and Air Conditioning.

Bad weather, heat was out. They came when our regular guy failed to show for 2 days. Analyzed the…read moreproblem, fixed the unit quickly and with very reasonable cost. Treated us like we had been doing business with them forever.. what more could a company ask? Dependable, efficient, knowledgeable and affordable, I'm a fan!

Highly recommend Pro Roofing and Exteriors! Boyd and Josh were a pleasure to work with and the…read morefinished product on our home was fantastic! I will certainly use them again in the future!

Boyd & Kyle reset our metal roof, primed & painted and pressure washed our log home. They were on…read moretime each day, completed the work quickly and it looks like a new roof. We recommend.

TRUSTWORTHY, AND CUSTOMER ORIENTED!! I had my first encounter with Jeff of Air-Tech Industries last…read moreweek. After multiple attempts at getting a technician out to my house I stumbled upon Jeff's website and gave him a call. He was prompt, thorough and gave me tips at ways I can cut costs when living on a budget. I am truly pleased with the work he provided, and did not cut a single corner. I will never use another HVAC repairman!

I have to start by saying that I have a newborn baby in the house and they did not show any urgency…read moreor any care. They have been to my house 4 times in the last month and can not fix the problem. My landlord called them on July first to set an appointment their first appointment was July 5th they told him it was because the unit wasn't cooling the house because there was 4 people in the house and that it was 95 degrees out the unit wasn't supposed to go under 77.degres which is not true because we didn't have this problem last year! The 5th comes and no technician showed up I started calling when it was getting later in the evening. Left them 3 messages to call me that there was supposed to be a tech out today. Cedric the technician finally responded to my landlord that they tried to call me and he couldn't get ahold of my wife or me I called and left a message and Gina finally called me back . I asked her what number she called and it took her awhile to find my number even tho she just called me at that number. I asked her why she didn't reach out to my landlord she had no response. She said she had to check with tech why hedidn't respond to my landlords calls. This is common sense it was 86 in my house my wife had to leave and drive around with our newborn because the house was too hot. She did not care and finally to send a tech out after being on the phone for 15 min. I asked why she didn't call me back before 840 at night that I had been calling all afternoon and she magically didn't get those messages. If you care about your loved one please don't use this company I have never seen such bad customer service in my life