Dog walked here for many years, smooth sailing, great experience, the place has been renovated and I'll miss the game room - pool table is better than a shuffleboard. Grover is an awesome concierge and always welcoming when you stop by! read more

First, the Clarendon has a huge roach problem. My neighbors told me that the roaches "just keep coming back and finding their way in". I get that that's how roaches can be, but it shouldn't happen for what you're paying in a luxury building. Pest control comes to The Clarendon every single thursday, to no avail. Management has no interest in spending the money to make any actual headway. The fire alarm went off almost every single time I cooked or used the fire place, unless i opened all windows (and often the door) and had oven fan on max. Maintenance came a dozen times to "fix" the issues. In addition, when you sign the lease, please read carefully as you only get $200 back, the rest is totally non-refundable. I am not one to write bad reviews - I don't like to spread negativity (and I prefer to use Yelp to plug local businesses for doing a great job) but this was a truly terrible experience. It's disappointing because the building seemed nice, and I was excited to move there. Also, this may be obvious, but every weekend it's very loud (even from high floors) from the nearby bars. Not specifically the fault of the building, but I imagined the sound would be kept out a bit better. read more

The Clarendon Apartments - Apartments Near Me - Arlington, Virginia

I wish I could go lower. I was offered a price by someone on the phone and decided to pay the application fee because it's where we wanted to go. Then, come to find, they wouldn't honor that price they gave me which was a significant amount more than what I wanted. So we decided the other place was better and furnished for the same price and they wouldn't reimburse the applicaiton fee. I only applied because I thougth I would get the unit on a price they told me. This is fraud by definition. read more

Derek and Manuel were able to change the broken mini blind and the flashing light bulb the SAME DAY as I requested the service. What great service at The Clarendon! read more

Have loved my time living here. The staff is great, especially Shaukat at the front desk. He is the best and is always so helpful, kind, and fun to talk to. read more

I lived in 2 apartments for about 3 years at Clarendon Apartments. I could not have had a better experience from move in to Move out. Hats off to the entire staff for their great service. I will miss you all read more

The leasing agents and community manager are fantastic and answered all of my questions very quickly even before I moved in. The concierge workers are all super friendly. Maintenance was able to fix the stain in my room before move in. Building seems safe during COVID. Pros: - Great location - Friendly staff all around - Great room size and layout for a 2B2B - Service request for repairs are very quick. It only took 1 day total for fixing the AC in my unit. Neutral: - The gym is a bit tiny, but contains all of the equipment I use - There was a bit of confusion regarding setting up internet for the apartment. Yes you need a modem and a router - Utilities add up, expect to pay anywhere from $180-$270 a month per person for utilities - The pool is fine, not super deep, kind of wish there was a lap lane Cons: - The parking under the building. Most of the spaces are designed for compact cars - Xfinity is the only ISP in the building, in the 2 months I've been here there have been 4 major outages/connection interruptions lasting for about a day - No one has any idea how to set up your in unit ethernet, they say contact Xfinity, Xfinity says they have no clue because its not their building. Ethernet still does not work in my apartment Update 1 (2 months in apartment): +1 pro, +2 neutral, +2 con, 5 stars down to 4 stars read more

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1. All concierge staff are warm and helpful. Shaukat is extremely professional and always friendly. He's a great man to chat with. 2. Management does an excellent job of addressing issues/questions promptly. 3. Maintenance is always responsive. read more

The apartments do not heat or cool properly. On multiple occasions we woke up to our living room being a toasty 45 degrees. Equity has not done anything to compensate for this or our ridiculously high electric bills to only have the apartment reach an internal temperature of 45 degrees. It took months for them to come up with a solution of saran wrapping our windows. Glad they finally figured it out once it got warm out... can't wait for the apartment to be a sauna in the summer. read more

The Clarendon Apartments - Apartments Near Me - Arlington, Virginia

Update: snow has been coming down all night, sidewalks are unplowed, and in this buildings tradition, THERE'S A FIRE ALARM GOING OFF!!! I've lived in apartments in this area since 2007, but I've never lived somewhere with such frequent fire alarms. read more

The Clarendon Apartments - Just the sort of conditions you want to experience one of the very many frequent fire alarms in this building. - Apartments Near Me - Arlington, Virginia

I moved into the Clarendon about a month ago, it has easily been the best apartment experience I have had by far. Let me tell you why: 1. The staff are amazing. Grover is awesome. He is incredibly helpful no matter what, and always quick with a smile and a laugh. Always willing to talk he is a wealth of information and a ton of thoughtful insights. Also he is a dog whisperer Dennis, in the leasing office is incredibly charming, well dressed, and professional. Always willing to answer questions and is super friendly. If you get to tour with him it's a real treat. 2. The location is fantastic! There is a Trader Joe's pretty much next door and let me tell you it makes it stupid easy to eat healthy with there quick meals. 3. The building is also incredibly pet friendly! There are so many furry babies in the apartments that if you are a dog owner this place is the bees knees. There is also a dog park right across the street and a suburban area on block away that makes owning a dog in the heat of Arlington super easy for both you and the furry child. 4. This building also has some of the best rent prices in the Clarendon area. So if you are considering the Clarendon I highly recommend it as your first option to living in Arlington, and if you move in you'll definitely see me around enjoy the fantastic community. read more

Shaukat at the front desk is great! He's always friendly and helpful. The company is also responsive to residents.

I love the building and all the staff! One of the best experiences I have had in an apartment community. I highly recommend living here!

The staff, especially Mr. Gabriel, has made living at The Clarendon absolutely wonderful. Mr. Gabriel not only knows both me and my boyfriend, he knows our dog, apartment number, what packages "I can carry...." He really makes coming into the apartment building feel like home. He is so pleasant, friendly, smiley, and I know that we can count on him. We've made countless jokes that I'm going to call Mr. Gabriel to check on our dog if our dog walker can't get to our apartment, but we know he would come to the rescue. He really is a perfect dependable concierge, and as long as he is here, I know we will be too. Thank you to everyone on staff for making living here a great experience! read more

I've lived here for 2 years and I'm only leaving because of an out of state job, or else I'd continue to live here as long as I could. Cons: - The apartment itself isn't the best of construction. The windows are drafty, my floors are a little warped, the appliances are meh. - It gets loud on the weekends, especially during the summer. The price you pay to live in the heart of Clarendon. - We had a small water leak and it took a few weeks for the entire thing to be addressed. The leak itself was addressed right away, but it took time for maintenance to come and fix the floorboards, repair the wall, etc. Not a big deal, but worth noting. - The pool & gym are small. Pros: - LOCATION LOCATION LOCATION. Right across from the metro, walking distance to anything you could ever want. TJ's across the street, Whole Foods up the road, every type of restaurant nearby. - The staff. The front desk & maintenance staff are the best. They learn your name, your apartment number. Most of the time, I walk in the front door and they're already standing up to go get any packages I may have. - The amenities. There is a pool, grills, a club room, and a gym. There are community events from time to time, like a BBQ with beer and hotdogs! - My apartment is huge with tons of natural light. I love the space, the open concept, and the fireplace. While this place isn't the definition of high class luxury, I would live here again and again. If I ever return to Arlington, The Clarendon will be my only choice! read more

I just ended a year-long stay at The Clarendon and everything was great. The 24/7 concierge is convenient for picking up packages after a long day at work, the pool is a great place to spend a Sunday afternoon during the summer, and all of my maintenance requests were completed within a day or two. The location is perfect for exploring all the nooks of Clarendon as well. Also, the management team was always responsive any time I had questions, and the sound proofing in the building is top notch. If I lived in Clarendon again, this building would be at the top of my list. read more

WORST APARTMENT TOUR EVER! My husband and I came to take a tour as prospective tenants on January 5, 2017 at 6:30pm and it was THE WORST APARTMENT TOUR I HAVE EVER EXPERIENCED. I can't even imagine how bad it would be to actually live here. It left us with a horrible impression of this community. The leasing consultant that showed us around was named Shawn and he clearly did not want to be there. From the beginning he was in a rush both verbally and physically. I don't know if it was because it was a late tour but if he didn't want to show us around, I wish they would have rescheduled the tour. We gave him some ideas as to what we were looking for. We were flexible on move-in date and price. We never said "no" to anything he presented but he made no effort to sell this property at all. When we asked questions, his answers were vague and it seemed like he didn't care to clarify things. He showed us two apartments and literally stood in them in absolute silence. He didn't describe the rooms at all, tell us about the features, pros, sq footage, nothing. We had to pull answers from him. It was so awkward. It was almost as though he wanted us to leave. I even made a comment about how silent the tour was and he said that that's how the leasing consultants always are. I've taken several apartment tours and the leasing consultants are usually very enthusiastic and proud to inform prospective tenants of all the perks of the community. They always give an informative presentation and show some sort of kindness and knowledge. It was like he wasn't even there. Is this the approach The Clarendon Apartments take to sell their property? The apartments we viewed were not impressive either. They seemed worn and old. Very different from the photos that drew us in online. I asked Shawn when they were built and he said 2007 but the appliances and features seemed much older. One apartment also had a very strange odor. I asked Shawn what the smell was and his response was "what smell?" even though it was very clearly strong. The bathtub is small and we could see leak stains on the bathroom ceiling. It was not impressive, especially for the price (around 2K). We wouldn't mind the price point as long as the apartment didn't look so worn and the leasing consultants weren't so rude. After he rushed through those two apartment showings he took us straight to his office. No gym tour, no building tour, no amenity info, didn't describe anything about the building, surrounding shops, parking, etc. I even asked if he typically didn't show the amenities on tours and he said it was "by request only because people typically don't care about amenities". That's a first. People "don't care" about the building they're going to be living in and probably pay amenity fees for? The entire tour took maybe 10 minutes. He seemed miserable and like he wanted to get out of there. He was practically running down the halls. He didn't even look back to see that we weren't right behind him since he was walking so fast. He gave us a packet of information and we left. I'm not sure if all the consultants are like this but I certainly hope not. This property may be in an amazing location but that kind of bad attitude, poor customer service, and lazy salesmanship will drive people away. read more

I have lived at the Clarendon for a year and a half now, and I am very satisfied with the experience. The staff--from Sharah Connor, the community manager, to each of the concierges--is extremely helpful, friendly, understanding and accommodating. All of my special requests (and I've had many) have been addressed with care and compassion. Any service issues I have had were addressed promptly and correctly each time. They even remembered to wish me a happy birthday. The location is excellent, and I couldn't be happier with the close access I've had to any of the attractions in the greater DC metro area. I truly feel a sense of community here. read more

I thought about giving the Clarendon two stars because it was a really nice place to live, but then I realized how poorly they treated us when after eight months of paying rent on time, we paid rent two days late. Their response? They hit us with a $500 late fee, and they refused to waive it. After several days of arguing, they eventually sent us a five day pay or quit notice, which means we would have to pay the late fee or face eviction. If you choose to live here, be advised that you are living in an overpriced apartment complex where you will have no bargaining power or wiggle room with management regarding your lease terms (including rent price). You could easily find a place just as nice in the same area by just shopping around or using a real estate agent. Often times, someone has a condo for rent, and usually that will be a better deal and you will be doing business with human beings as opposed to a spreadsheet. Also, understand that when we moved in, it took a full month before we were able to get someone from Verizon or DirecTV to come out to get us set up. Although the office staff claimed they were doing a lot to help us with the situation, the truth is that we only got those items set up because we were persistent in bothering the Verizon and DirecTV folks until they finally sent someone out there. If you are considering living in Clarendon, I would strongly encourage you to NOT live in a building that is run by Equity Residential. read more

First off, a great place to live as far as location, amenities and the overall apartment are all wonderful. The management at this site is suspect at best. The are not responsive to needs, questions or requests that you make. There are better options out there if you are looking for an accountable staff. read more

My stay so far has been wonderful at the Clarendon Apartments. I am always greeted with my packages when I arrive home and the concierge Shaukat is very respectful. The location of the apartment is very convenient and close to grocery stores, gyms, and restaurants. Overall I would recommend the Clarendon to those who are moving to Arlington. read more

I have to say that The Clarendon staff has tried their best to change the first impression I had. And they succeeded. Sharah Connor and the Clarendon staff managed to be attentive to my requests and to answer or solve any concern I had. I signed for a second year contract... Thanks to the Sharah and her staff read more

I am honestly surprised by the negative reviews, where they written for a different apartment building? I have lived here for 10 years and love it. The location can't be beat and I love being able to walk to everything. Anytime I've had an issue it's been taken care of quickly and to my satisfaction. The front desk staff is great, very friendly and patient when dealing with my packages. The engineering staff always says hello and makes repairs quickly, always exceeding my expectations. I am in the hotel business so I know customer service. I live on the 4th floor, overlooking the dog park...this is the most quiet apartment I have ever lived in. Sharah manages the property and is great. She was a great addition. I had some things that need repair in my apartment and she responded 'not a problem, whatever you need.' That is customer service at it's finest. It's too bad that the other reviewers have not had a positive experience here...again not my experience at all. No regrets choosing The Clarendon at all...would do it again. read more

This is a great place to live. I've lived in multiple apartment complexes in this area and this has been my favorite. The staff is fantastic and very helpful. Shaukat and Grover know everyone's name and bring out packages without being asked, they are both incredibly nice to my sometimes crazy dog, and they have even helped me with my car when I've had issues. On top of that, the building is very clean and you can't beat the location. Highly recommend! read more

This place is exactly as I expected it to be for a large apartment building only for renters a stone's throw away from the Clarendon metro. It's wildly overpriced for what you get, but that's just how much things cost in this area. The apartment itself is fine - again, exactly what I expected for a rental in this area. The granite countertops are nice, the floors are laminate wood (but I don't really expect real wood in a place that must have a lot of turnover), but there were a lot of paint splatters on the floor and a few other, minor issues that would really bother me if I owned the place. But absolutely no major issues with anything in the unit since I moved in 6 months ago. I live on the second floor and without doubt hear my neighbors above me on occasion. But for the most part I haven't had any problems with noise preventing me from sleeping or anything like that. All the neighbors have been nice. Very yuppie group living in this building, lots of pet owners as well. Occasionally I hear a dog barking but it hasn't interfered with my life at all. The management is very nice. The concierge is a great service and always friendly, and they will accept packages for you and send you an email when you have a package waiting for you. That was especially nice around the holidays. It has a decent size gym with all the basic equipment you need, and the underground parking is nice (even though it's an extra $100/month). The building is very safe, which is important to me as a single woman. My only complaint is that there were some issue with overbooking the sole freight elevator when I was moving in last summer. In an effort to be nice the management tends to overbook the freight elevator, which in actuality turns out to be a disaster because then people have moving trucks there, only one elevator, etc. So triple check your reservation to make sure your name is on the list on the day and time you've reserved. Overall I would recommend this place. It's exactly what you get in Northern Virginia for this price. The building is safe and in a great location, within walking distance to all the fun Clarendon has to offer. The apartments are not perfect and the walls are not thick that you'll never hear your neighbors. But I've lived in several apartment buildings in NOVA over the years and this is just the norm. 3 stars for this building because the amenities and location are great and the management has always been very nice to me. read more

Best place to live. Staff are all SO nice, units are huge, walls are thick- I've never heard a sound from the units on either side of me. Steps to the Clarendon metro and Trader Joe's and so many great bars and restaurants. They sent out a survey looking for ways to improve and I had to wrack my brain for a few minutes to come up with wishing they opened the gym an hour earlier. Can't recommend it enough read more

Loved living at the Clarendon Apartments for over 3 years. Grover, Shaukat and Jose are THE. BEST! Always super sweet and accommodating!

I've lived at The Clarendon with my husband for four years, and it's one of my favorite places I've ever lived. The building is always clean and the staff is wonderful. Donovan and Rachel are always quick to respond in the front office, and Shaukat, Grover, and the other concierge staff are so friendly and helpful. The maintenance staff is really quick if I have any issues. I highly recommend, especially because the location can't be beat! The whole area is very walkable - I even went a few years without a car. I love living right next to a dog park and so close to the Metro. My dogs will be so sad whenever we move out, because they get so excited for the dog treats they get from the front desk. I don't use the Community Room or Business Center, but the gym is clean and not usually too busy. The pool is great for getting some sun and a quick dip. There's even a lifeguard always on duty to keep it clean. read more

The biggest downside to this place is maintenance. I've called about a number of different things over the past 7 months: dishwasher leaking, window leaking, AC vent rattling, sink leaking... They come promptly, leave a friendly note saying it's fixed, and it's never fixed. Inevitably, I give up and become accustomed to these annoying or broken features because I get tired of submitting maintenance requests that don't get me anywhere. The location is ideal, with the dog park right next door and the lovely neighborhood behind the building. The metro is a block away-- can't beat that. I will likely not end up renewing here because of the maintenance, though. The biggest perk about renting vs. owning is that these maintenance issues can be solved with a phone call-- or SHOULD be! read more

My fiancé and I moved into the Clarendon apartments in July 2019 and have thoroughly enjoyed living here! The front desk staff, particularly Shaukat, go above and beyond in making you feel part of the community. Shaukat is the highlight of our puppy's day in receiving daily dog treats from him after evening walks :) This past year during the pandemic, the Clarendon apartment leasing office staff, front desk staff, maintenance, and cleaning staff have all gone above and beyond to make this community safe. I would highly recommend living here beyond the location in knowing any maintenance issues you have will be addressed and the front desk staff are always available to help with anything you may need. read more

I lived here a few years ago but I feel it's important to point a few things out about apartment/townhouse #3160. 1) Ask management about the history of pest control in that unit, specifically Orkin spraying for certain pests due to tenant complaints. 2) This townhouse is the only one that has roof access for maintenance to fix the AC units on the roof. All of the townhomes' AC units are on the roof and maintenance will need to access one of the bedrooms in #3160 to get to the roof to fix AC problems that invariably occur in the summer months. read more

Pros: * The location is unbeatable * The 24-hour front desk is helpful * Maintenance guys are great Cons: * The office staff is the worst. All they and their overseers at Equity care about is how much money they can milk you for (surcharges, nonrefundable deposits, late fee, etc.). * They're pleasant when showing off the building--which sells itself--but when an issue of any kind arises, they promise to get back to you, which never happens. * They hit you up for all kinds of surcharges, and God forbid your payment is a second late--you're hit with a steep and absolutely nonrefundable late fee. Conclusion: Equity has become a big business in the area, interested more in profit than in people. if you're looking for a place to call home rather than a place to hang your hat, go elsewhere. There are plenty of options. read more

I've lived at this property in a 1BR apartment for about a year, and it's been a fantastic place for me and my boyfriend. Both the leasing staff and the front desk concierges are so kind and helpful, and they've done a great job keeping every thing as safe as possible during COVID-19. Its always very clean, even with a lot of dogs in the building, and the apartments are well maintained. Would definitely recommend this building! read more

Love living here. It is in the heart of Clarendon. Don titos is next door so there is always something to do. The staff is very friendly and their service is . I looked at several Apts in the area but I'm glad I ended up leading here read more

After living here for over 8 months, I would NOT recommend living here. We have been in a constant battle with management to just have the basic necessities to live: -Our heat does not function well. On most days in the winter, our thermostat read the inside temperature in the low 40's. We wear our winter coats while preparing dinner or getting ready in the morning because of how cold the apartment got. When we asked management to fix it, they closed our requests without giving us an update. After months of asking for a solution, management put weather wrap on the inside of the windows in one room but took another month to wrap the remaining rooms. This wrap looks like someone took Saran Wrap from the kitchen. As the windows are so drafty, the Saran Wrap moves with the wind from outside. We pay around $400 a month in electric bills for an unheated apartment. -Inadequate fire alarms. There was a fire two apartments down from our apartment. Both our apartment and the apartment next door filled with smoke, but none of the fire alarms went off in either apartment (ours has approximately 5). Firefighters had to bring in industrialized vents to get the smoke out. They were appalled at how heavy the smoke was and not a single alarm went off. Management emailed us a few days later to see if there was damage and we had to request for them to replace all fire alarms and add additional alarms. I was expecting a phone call from management to check and see if everyone in the apartment was okay along with our belongs. An email a few days later does not impress me. -Low response rate from management: with all of the issues we have had, we constantly reach out to management and it takes about a week for a response, which is usually a "we are looking into it". Equity needs to get it together. read more

The apartment is beautiful and a great location. A lot of natural light and is spacious. The staff is courteous and professional. Plus the leasing process was so easy. This apartment is a great find! read more

Full disclosure: We've only lived here two months. Now that that's out of the way, so far, we've had an incredible experience! We find the entire team here (from manager Sharah to facilities ninja Manuel) to be polished, responsive, and genuinely warm. We've easily made half a dozen special requests that have all been met with a smile (ex: reversing one of our doors to open up more wall space). The front desk staff learned our names quickly and always have a smile (and a package or two) for us. There is just a general sense of can-do and flexibility from the staff here...they are spoiling us! Now, to get down to the nuts & bolts of why we love this place: *LOCATION! Clarendon metro is about 100 yards from our building! We are ditching one of our cars and saving a ton of money! *Location (cont!): TJs, Whole Foods, Apple Store, Crate & Barrel, etc all in walking distance. *Location (cont!!!): Legit coffee shops (i.e. counter culture beans) and a wide range of solid eats within blocks: Thai, Vietnamese, Mexican, seafood, burgers, tapas, Irish, sushi, crepes, BBQ, Balkan, Lebanese...I could keep going. *Fireplace in the unit *Incredible windows & natural light *Front desk staff are sociable, professional and there 24 hours - we live on Amazon Prime, and this is priceless for us. *Underground parking *Excellent Equity resident web portal that provides dozens of useful features. *Clean, clean, clean. No bugs, stains, damage, trash or other signs of neglect...even in the garage. They are on it! If there are any downsides, they are: *Hardwood floors, so we do hear our upstairs neighbors clunking around. *Bizarre layout of building and garage took weeks to learn. It is a big building & signage isn't great, so the hamster-in-maze feeling is real. *Ventilation in the public spaces could be improved...we are reminded almost daily that a few tenants are heavy MJ smokers. *A mild, but persistent concern that the rent increase next year will drive us from this home we already love. That's it in a nutshell...feel free to inbox me with any questions. read more

This used to be an incredible place to live, but the new management is terrible! I live in a one bedroom apartment that is $1715/month plus a $60/month parking space. The new management decided that my renewal needed to increase to $2000/month plus $100/month parking space plus a new trash fee plus requiring renters insurance and almost doubling the lease breaking penalty. The last management was incredible, but this new management isn't worth dealing with. Do yourself a favor and go find a home somewhere else! The new management took away all the nice extras that made it feel like home: cookies, coffee, and trash rooms that weren't overflowing with garbage. read more

We have been here for over 4 years, and loved it until the new management *EQUITY* took over about a year ago. While the people are mostly nice, the service has become what you would expect of a big corporation who focuses solely on the bottom line and not much more. Examples: If your dishwasher is broken, they will "fix it" a dozen+ times and refuse to replace it. This of course means every 1-2 weeks you are forced to put in another service request and deal with dirty dishes until it there is another band-aid applied to the problem. Rinse and Repeat. The garage doors stopped working about 10 months ago and they are still not fixed. One of them stays open 24/7 letting in anyone from the outside which leaves risk of not only theft but potentially worse such as an assault etc. Not what you expect when you pay 4K / month to rent an apartment. Again, the focus is on saving a few dollars to find he cheapest way to complete the work vs. just taking care of your tenants and prioritizing their safety over the bottom line. Overall, good location but pathetic management / service. They have earned 0 stars IMO. read more

I've lived here for almost a year and a half and couldn't be happier. The building staff is amazing and they know my husband and me by name, the engineers are on top of every request we've ever made and the management is very responsive to questions or concerns. We like that they offer social events through the year and even bring in vendors like pet care companies or food delivery companies to show tenants what they have to offer. The building is very pet friendly so I usually recognize the pet before the human in the lobby! We love having a pool and a gym in the building and we are walking distance from so many amazing restaurants, bars, shops and grocery stores. AND right across from the metro! The apartments themselves are nice. We appreciate all of the storage space and natural light. I do wish the gym was a little bigger, it doesn't have a lot of cardio equipment for such a big building and very little space for free weights but it's better than having to pay for a membership somewhere else. read more