What a fantastic time I had in Phoenix, and the hospitality from the staff at The Clarendon Hotel was truly exceptional! My room was amazing, and the atmosphere of this fun little boutique hotel made my stay even more enjoyable. What I loved most was how LGBTQ+ friendly it is. As someone visiting a new city alone, I felt welcomed and embraced by everyone. And let me tell you, it was hot - both in terms of the weather and the vibrant energy of the place! I've already booked my second stay for October during Pride weekend, and I couldn't be more excited to return. If you're looking for an amazing experience at a great hotel that's smaller and close to everything, this is the place for you. The Clarendon is friendly, engaging, and has everything you need - a fantastic restaurant, a lively bar, a relaxing spa, and an awesome pool. Highly recommend! read more

The Clarendon Hotel and Spa - Hotels Near Me - Phoenix, Arizona

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i think i've only ever written one review on here ever, and i'm not the type of person to complain but i had a horrible experience here. i want to start with the woman at the front desk with the long brown hair and tattoos on her chest. when you're spending over $100 a night on a very unappealing room and space in general, it makes it so much more frustrating when the staff is rude. i'm unfortunately going through something with my housing and had to stay here for a few days. the first day everything was fine other than the room being a little smelly/ dirty. (bathroom made me feel icky, couldn't bring myself to get in that shower) the next day i had to speak to someone about extending my stay because i ended up needing a little more time than i thought. the woman at the front was so rude about it and i couldn't help but think "why are you mad at me for spending even more money here?". i was charged a second security deposit because i booked through a third party which is fine. so at the end of this all i paid for 3 nights and paid THREE separate $100 security deposits. i asked for a later checkout when i was ready to leave. she rolled her eyes at me "there's one at 12 and one at 2 for $30" i said ok lets do 12. she rolled her eyes again and said "i'll let housekeeping know". the only positive about the entire stay was JENNIFER at the front desk. she was there on the first day to welcome me and was so nice and so helpful. too bad her coworker had to ruin it. there are much better hotels in phoenix for a much better price with much kinder staff. read more

3 stars may be generous. It needs a lot of work. It's not helpful that the restaurant, bar and spa are "shut down for summer". But's it's November 9th. The photo is of their continental breakfast. Which, is a great visual representation of this place overall. read more

Restaurant and bar closed for the summer. The place is a ghost town with just a few cars in the parking lot on the one night we stayed here. The rooms haven't changed much since my previous stays. Free water stays. Can't use your own alcohol at the pool because they don't want to lose their liquor license when they open the bar back up. Its decent. If you need the wifi code look at TV channel one. read more

My wife and I found ourselves in the area due to an emergency, and needed a room for the night. She looked online and found this hidden gem. Us raising kids the last 20 years we both completely forgot about 21+hotels! Our stay was short, but we would have enjoyed it more had it been longer. The spa, pool, the bands, the Smoke Room, the gym, the view from the area on the roof, all looked to be interesting. And I loved our room; it's like someone time-traveled and took only the cool art deco things to dress up the rooms! Everything was "just enough" if that makes any sense. Yes, we heard some neighbors, not to mention the smoke smell, but yeah. No biggie. Definitely worth looking into! read more

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I found this hotel mostly because of the reviews I found on Google saying it's a 4-star but feel this is closer to being your typical 3-star. Honestly, I think you're better off booking a room at a hotel chain like Marriott or Hyatt. The place is kind of in the shady area of Phoenix so there are a lot of homeless people around the area and the parking lot doesn't feel very safe even though security does go through the area at night to make sure guests are ones that are parked. The room we stayed in was a king-sized bed room. They do have proper A/C, unlimited free water bottles and the pool area is a cute area to hang out in.. but the room itself is a little dirty. The towels weren't the cleanest as there were stains and the floor needed sweeping. The room is packed with 2 tvs and fairly big but the bathroom was small and you can tell the rooms have been painted a several times. The customer service here is great but is definitely not a common hotel where you are able to check in earlier than normal. read more

Just a hotel. They have been taken over by a new management company, and any benefits they had (marijuana smoking rooms, restaurant and spa) have all been closed or canceled. There are way better places in Phoenix that offer more, for a better price. Stay away. read more

Staff friendly and kind, however they do seem understaffed. I booked a non-cannabis-friendly room. After check in, I discovered a security issue and the front desk kept my things while I was away at an event with the assurance they'd attempt to fix it. Upon my return to the hotel staff stated the issue was fixed, but upon reentry into the room I discovered it was not really fixed. I didn't feel comfortable staying there due to this mechanical safety issue. They were sold out of any other rooms, the front desk was kind and cancelled and refunded my stay. I didn't spend a lot of time in the room, but it was not cozy. Felt very much like an empty room with the cheapest furniture they could find. Very worn down feeling. I heard they are in the process of remodeling the rooms, and that the cannabis rooms are already remodeled. I stayed here about 5 years ago and it wasn't perfect then either, but it was okay enough for me to consider staying again. It just felt much, much worse on this visit. The pool area looks super cute to hang in. I'd still give this another shot, but not until after the regular rooms are remodeled. read more

If ever stay at the Clarendon Hotel in Phoenix, Arizona, you're in for a culinary treat at their hidden gem of a restaurant, Azlin. Every dish I've tried has been uniquely flavorful and absolutely delicious ( second time staying here) The chef's mastery in crafting rich, well-balanced flavors is truly remarkable. It's a place that deserves far more recognition, and I hope more people discover this exceptional dining experience. I haven't checked the reviews, but if food lovers haven't raved about it yet, they certainly should! read more

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If I could pick zero stars I would. Booked two nights. The room was amazing, but the breakfast was a nightmare. Waited an hour just for a breakfast sandwich. Both mornings. What would've took me 5 minutes at home, took over an hour here. The two ladies working the breakfast shift are slow and don't take their job seriously. You can clearly hear them talking badly about the customers behind the doors. Will not be booking any future stays. read more

Went to a fun event here and took a look around. Really only experienced the bar area Good service tasty appetizers and friendly staff. read more

Nice pool not busy. I did not get in , but nice to hang out at night. The place is old, but they tried to give it a face lift; poor job, the entrance door floor needs help. Poor lighting in the restroom.The bed was comfortable and big.small restroom. I saw a small roach in the restroom in the middle of the night, I killed it; I wish I had a picture. I believe my window is near the outside speakers so later in the day they play loud music all day. The neighborhood is nice ,you can get to anywhere in minutes .My husband is tall and 204 lbs so the bed was a big deal.If I choose to come here again, it would be because of the bed. read more

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Absolutely horrible customer service....Sat in the lobby for over an hour waiting for a room which was PREPAID on orbits because I didn't have a card for incidentals...offer to let them hold $100 cash or a signed blank check....wouldn't do it!! read more

Overdue review from the last trip. We picked this hotel because it's quite close to Hubby's niece. The hotel is nice and pretty from the outside. The front desk is small, and there's no specific lobby area where guests can rest in the lobby. If they need rest, they have to go straight to the room. However, they can relax in the lounge area where the restaurant is, but the lounge is loud at night due to live music. The room is alright because they use Dr. Meyer's hand soap. The body wash, shampoo, and conditioner were good products, although I wasn't sure what brand they used for these. My skin can't handle certain products with chemicals, so these are good. The body towels are smaller than regular towels. The air conditioner or heater is ok, but I prefer a quieter one. The breakfast burrito was amazing. It was a mini-size burrito, but the way they prepared it was one of the best. I couldn't believe that I could have the best burrito here. They give out burritos at the front desk. The front desk staffers are helpful and friendly. Beautiful pool! read more

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I'm so sad to write this review.. my husband and I came here for nostalgia's sake. This used to be such an IT place to hang out when we were dating. I can only say "Oh my." It is stunningly bad. It's dirty and dingy and I'm just astounded that someone can claim 4 stars with a straight face. I'm sleeping here tonight but Im grossed out. read more

Stay clear from The Clarendon! There's thousands of hotels in Phoenix you need no headache. I had a big headache and a lesson of don't even try it just by using the restaurant so I can't even imagine the full experience. Yikesssssssss! They have a restaurant ran by NO ONE. No joke! If you called the hotel no one knows who runs the restaurant. They say someone will call back but it's been 3 weeks for me now. I even contacted the Instagram manager account person and not even her could find someone in charge of the restaurant..... And all that would be ok until that fateful day when I decided to ask for a manager of the hotel. I got the rudesssst, most confrontational person. What a joke. He answers the phone almost choosing to be rude. It tells you he truly had no one to respond to. To answer that way was unnecessary. And they say they are in the hospitality & experience business. I think they should move to the WWF or something where his gifts would be appreciated. I did not appreciate the experience I had in that call. And to make it worse he said someone from the restaurant dpt would call me but no one did. So I'm telling you.... There's no one here to help and assist with nothing correctly. Save the headache. read more

Outside boutique look is very deceptive!! Staff is amazing! All season pool is too cold to even stand in. Hot tub was not working. All 5 fire pits not functional. AC/heater was louder than the continuous noise from the plumbing above us. Upgrades need to move beyond flooring and appearance. read more

Pros: The pre check in made everything more effortless and quick. The staff was quick to check me in and super friendly. The lobby did not smell like cannabis! The pool appeared cleaned and my room smelt like cleaning supplies. The bed and pillows are so comfortable I had no trouble falling asleep. The shower had great water pressure and the water was hot!! Cons: The standard room (non cannabis room) appeared nice, however, on further inspection, I noticed water stains on the walls and a crack with badly applied plaster. The AC is loud and sometimes it would squeak. My room did not have a dead bolt so it was missing that extra sense of security. The room was dark, I only had two lamps that worked. The light between the room and the bathroom needed a lightbulb change as it would not turn on. If you wanted snacks or water you would have to go to the lobby. I had a chair but no desk. Lastly, I was missing the amenities such as a microwave or in room coffee pot. Fee transparency: 22.50 destination fee per day. 10 dollars to park (free if you park on the street!) read more

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It was rated a 3.5 star hotel on hotwire, but honestly I would give it a 2. To start, there was a mosquito inside my room that stung me twice before I killed it. The bed had a significant dip, the pillows were rocks and I awoke with a stiff neck. The bathroom had no counter, just a thin shelf above the toilet, no hairdryer, no iron or board (but a hand steamer that I didn't try). There was debris on the bathroom floor behind the door so I don't think the cleaning is very thorough. The tv didn't turn on when I attempted to turn it on after simply turning it off the first night. Then when I tried to call. The phone wasn't working. I had to call the front desk with my cell phone. The "breakfast" is very limited and I ended up eating a green apple which I don't like. There's styrofoam cups and bowls so I didn't want to use them. On the bright side, the staff is nice and resolved the tv and phone issue. Oh and the free water bottles and milk in the lobby fridge is nice. read more

My fiancée and I stayed at the Clarendon Hotel and it was a horrible experience. This place is perverted and nasty, because they will video tape and take photos while you are in bed. What they call 420 or smoking rooms on 2nd floor are rigged with cameras. We were sleep and woke up to flashes from a camera then complained to the front desk and they did nothing and were not surprised. I filed a complaint with manager with no response. I now have a class action lawsuit and if you had a similia experience then join me in a class action law suit by contacting : Law Offices of Bertrand Russell Jr. Contact Info 2500 E. Thomas Rd. Ste. #200 Phoenix, Arizona 86016 (602) 528-4433 inquiries@lawofficesofbertrusselljr.com read more

The Clarendon Hotel and Spa - Hotels Near Me - Phoenix, Arizona

This place prides itself for being an adult only, over 21 cannabis boutique hotel. And you are paying for that experience. Why do you need a hotel room that offers you only one chair, an iron with no ironing board, only two hangers for clothes so you and your friend could share? Some people want a telephone and drawers,or a fridge and an ice bucket, but why? This amazing boutique hotel has an unforgettable room! The concrete wall, and laminate flooring exudes boutique. The sound from the air conditioner and outside activities, let's you know that your money is worth it here when you choose to stay with them. Our bathroom is supplied with boutique dove products. The shower curtain is hung low, so that it drapes in the tub for you to enjoy. We love the marks left on the shower walls, and imagine what fun times were had here. Definitely check out the wires under the desk in your room, it is a piece of art that rivals the ones displayed on the walls. The Clarendon boutique hotel deserves to be a staple for those who seek a hotel room that is rented out by the hour, instead of the night. Great water pressure and the hot water is supplied with little time waiting. We enjoyed the rooftop bar, two cans of beer for $14 or mixed drinks at $14 each. Bottle water is $2 in the lobby. We did locate a Safeway supermarket nearby and purchased our necessities and libations. Thank you Clarendon for this unforgettable experience in your boutique hotel. We are so glad that we got to stay here and share our incredible memories with friends. read more

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So me and my girl have spent a few anniversaries here as this was the only adult only and cannabis friendly hotel in the city. When I booked the room I reserved a pool side king suite in a "friendly" room. When I get here I don't get a suite and I'm informed that it's just a hotel now. They got signs about not letting children get to the edge. Ewww. So I'm done. read more

I've waited a month to write this review after our stay. I wanted some of my frustration to mellow out. I was very upset with the room and the level of cleanliness was unacceptable. That being said the front desk staff that I talked to was very kind and apologetic. They did move us to a nicer room in a different building that was more updated and remodeled. I had no idea how I was going to stay in the original room for a week and contemplated going to get cleaning supplies. The pool was nice. The restaurant in the building is separately owned /operated and really outstanding. This was like staying at a motel 6 which I would never choose to do. I wont be using priceline any more as I no longer trust there star ratings. read more

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The last time I went was in 2016, I want to go back and see if its still the same. The panoramic views are breathtaking, especially at sunset, when the city lights start to twinkle. The atmosphere is lively yet relaxed, and the service was excellent. Whether you're there for a casual drink or a special occasion, it's definitely worth a visit. read more

Reasonable rates. Free parking. Free wi-fi. Pool is clean and great hours. I give the Staff 5 starts was very friendly and informative. Communication was via text and they kept us well informed about weather conditions. ℹℹ Where do I start about the rooms look nothing like the photos not as advertised. Rooms are very old and outdated. Definitely needs to be maintained. Tiny fridge had a crack so it was leaking. The room smelled like mold or a damp smell it was not fresh. Carpet felt sticky and damp too. There is no bathroom counter space however there is a medicine cabinet which could be used as space for toiletries. No closet more of a mud room style cubby to hang clothes. Air conditioning was old not sure how often they change the filter. read more

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Quirky hotel that was okay for the price. We stayed in a regular, not a cannabis room. It wasn't too busy when we were there. All website and printed material said no smoking except of cannabis, inside cannabis rooms. There were cigarette burns all over the hotel carpet and furniture. There were people smoking cigarettes on the landing, and there were roaches from blunts and cigarette butts in the pool area. We didn't deal with any cigarette or cannabis odors, but it may be an issue at some times or in some areas. Carpets in common areas were stained, and stairwells and rails were sticky. Pool area and cabanas were only mediocrely maintained. Furniture in room was not well maintained. There were lots of dings, scratches, scrapes, missing hardware in the vanity. While everything in our room was clean, it was kind of shabby. We had a mini-king suite. I'm not sure what was different about it from a regular king room . There was no additional seating. There was a mini refrigerator, but no microwave in room, so not a big plus. Bathroom towels were stingy, clean, but rough, and only three towels, one hand towel, and zero wash cloths. Shampoo, etc. was in pumps attached to shower wall at odd angle. The hotel advertises that it is full of modern and local art. That is mostly machine printed glass and and plastic wall hangings that could be found at a discount store. It is all bright colors hung on dark walls. We had to pay a "resort fee" for "unlimited snacks" which were inconveniently behind the counter and unclear what was available. We also had to pay for parking, and when the bar was busy they weren't monitoring the lot to keep space for paying guests. It was annoying to pay for these amenities. Our two biggest disappointments were lukewarm water and noise. The sink didn't heat up at all, and the shower got warm, but not hot. Rooms in the 230s hear a constant thump and music from the bar-restaurant downstairs. If it's open, you can hear it. In addition, when our neighbors were in their room, we could hear them, and they didn't seem to be excessively loud. The restaurant was so-so. There was no room service delivery. The food was packed in plastic with no real cutlery. We had to ask for extra napkins even when ordering several dishes. The salad was small for the price. The steak and mashed potatoes were good. The coke was not cold. What got this place to three stars, the massage therapists and breakfast burritos. The therapists at the spa downstairs were excellent, professional, capable. Though there was no sound proofing, we had some of best massages we've experienced. The burritos were good, better than breakfast at most hotels of this quality. The staff here was friendly until asked questions then they seemed shell-shocked, as if they may deal with constant disappointment and issues. We were disappointed with our room, but didn't dwell on it, but we overheard lots of issues and complaints on our way in and out throughout our three night stay. The hotel is in a great location, so if you're okay with mediocre quality and get a good deal, it's not bad, though it doesn't live up to its photos or what one might expect with an on-site spa. read more

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I can't imagine anybody is monitoring what people are saying about this hotel online since there's really nothing that can be done to remedy the complaints they must be receiving on a moment-by-moment basis. It needs to be turned into a hole in the ground...a lake...for ducks. Don't take my word for it. Have a look at the pictures. This hotel looks like it was built in the 70s and never upgraded. They just piecemealed an exterior on it and a slapped on some bright colors to distract from the nastiness. Literally everything is filthy. I live and work in Palm Springs in the hospitality industry, so my standards are right where they should be when it comes to quality. Frankly, I was absolutely shocked at this experience. I can't believe this place is taking people's hard-earned money, $300 in my case. This hotel has four stars on hotels.com. It's a downright sin to call this place four stars. Who's lying here, the hotel or hotels.com? Even though I had checked in online, uploading both my drivers license and my credit card, I was asked for them again at check-in. Wah wah. This place is broken in every way that a hotel can be broken. I've stayed in Motel 6's that were more well appointed. As you head to your room, the janky, stinky elevator is an apt preview of what's to come. My carpet appeared to have been vomited on recently, and then cleaned, for the 10,000th time. The pillows were awful. My bed had three pillows: one of them was a hard, square, foam pillow, and the other two were the type of "fluffy" pillow that's so underfilled that the second you lay on it, the volume disappears. All three pillows were different. It smelled so strong of cleaning chemicals in the room that I was anxious about waking up with swollen eyes or some other allergy symptoms. Luckily, I did not. UNluckily, the windows did not open. There are two windows in this "suite" and neither of them opened. There were no closet doors on the closet. I asked for an extra duvet, and I got one, but it had a big yellow stain on it. The hot water didn't work. The hot water, people. I've thrown away couches in better condition than the one in my suite, which looks like it belongs to cats and fat people. Oh, when I went down to complain, I was asked "do you like your upgraded suite"? They claimed to have already upgraded us to a suite. I was absolutely dumbfounded and ended up realizing the futility of saying anything at all. However, I did make my feelings clear to the clerk at check out, and he refunded the parking fee. The clerk claimed they only receive one or two complaints a week. Ironically, as I was reporting that there had been no hot water, another guest exiting the hotel raised his hand and chimed in that his hot water also hadn't worked. The inside walls are covered in the kind of streaked stucco you see in your grandmothers basement, the kind that is always stained with 25 years of heavy smoking. The ceilings are low and everything is dark. The view is of the parking lot and what might as well be a trash dump directly below the hotel. In the morning, I went down to avail myself of their "free breakfast" and all I found was black coffee. Later, they brought creamer. The lids they had for the coffee cups didn't fit the coffee cups. There was no sight of breakfast prior to my check out at 11 AM. Do not pay the extra 50 bucks for an upgraded suite and "access to the lounge." I was told the "lounge" is in the restaurant, accessible by anyone. I would advise you to stay literally anywhere else unless you enjoy beating yourself up for crappy decisions. read more

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This gives the vibes of a 1970's hotel. On the upside, it got the job done and the people were superbly nice. Location was close to my under-construction condo and it was a nice neighborhood. The rooms are "updated" but I wouldn't confuse that with modern - the bones are OLD! The pool area is nice and the hot tub deliciously hot! Much of what you pay for is the child free environment and the THC-friendly crowd and accommodations! Some quirks and downsides: 1.). The AC in my room worked off and on the first night. I set the temp at 76 when I left for work, and it was 64 when I came back in the afternoon. I turned it off - and when I turned it on again later it didn't work. Still wasn't working when I left the next day. That's "ok" (though stuffy) now, but would be a catastrophic failure in another month when it's blazing hot. 2.) the bar and cafe aren't directly affiliated with the hotel itself but are completely integrated into it. Prices were outlandish, even for a hotel. $13 for a small plastic cup of vodka and soda. $16 for 5 potstickers! 3.) unique to me - I was in the second floor above the cafe where music was booming into the night. I'm one of those unfortunate souls who are up at 4 AM for work - so early to bed - and it was noisy. Slept like crap on night 1 - took advantage of a gummy on night 2 and did better but not great. Even after the music stopped it was easy to hear people in the hall and doors to rooms slamming shut. It's not a resort like you'd find at other venues but the price was right and it worked. And nice staff can't be found everywhere! read more

The Clarendon Hotel and Spa - Pool area - Hotels Near Me - Phoenix, Arizona

I'm having a hard time enjoying my stay here. I didn't get the room I reserved (a king). Not too big a deal but still...I request something for a reason. Don't offer it if you don't have it. Check in was rather seamless. Staff was exceptionally friendly and helpful. and the room was ok. The halls reek of pot but since they advertise in the elevator they are walking distance from a dispensary, I'm not really surprised. They have a roof top lounge and given the weather was nice I went up to check it out. A musician was playing and the bartender poured a good drink. The night was perfect...at least until you get back to your room and want to relax. All you can hear is the music. It's 8pm and I have another 4 hours of this **** before I get silence. I wanted to work on my novel and get in some creative time - that's blown thanks to the hippie vibe blowing through the windows. I won't stay here again. Surely won't recommend it to anyone that doesn't want to get high walking down the hallway. EDIT: Management reached out which I do appreciate but at 10pm I'm not interested in changing rooms. That's on me - I should have said something right after checking in but I was tired and starving. Also the music ended at 9pm which I also appreciated. I went back and looked at the hotel ad and nowhere does it mention the cannabis-friendly environment. In fact, it says it's a smoke free environment. I'm not opposed to pot. Feel free to imbibe all you want. But I don't want to. It's almost 7am. I'll be leaving as soon as I can pack. The purpose of my night here was to get some writing done and that didn't happen sadly. read more

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My friends and I went here for a pool party Friday night. It was advertised on FB, so we figured it would be a fun time. You have to get tickets to get in, but they're free. Parking was easy to find, but only because it wasn't busy. I think it'd be hard to get free parking if was busy there. But, we were able to find the place easily and get into the pool. It's not that big of a venue, but it's a sizable pool. There wasn't many people. Maybe about 15 people, if that. There's lots of seating. Lots of pool chairs and patio sofas $ tables. They have a jacuzzi, which was HOT lol it was already hot outside, so my friends and I just got inside the pool, which was lukewarm. We went to the bar, but they really didn't have much to make mixed drinks. My friend asked for a Tequila Sunrise, they had no Tequila. Then she asked for a Sex on the Beach, and the had no juice... The bartender said they didn't receive their shipment or something like that. So, they were low on supplies. He was very kind and apologetic but that was disappointing considering it was supposed to be a pool party. How you gonna have a party with no liquor?! Anyways, everyone ended up having to leave because it started lightening. So, we didn't even stay long, maybe like 40 mins. Thankfully, it was a free event lol but I mean I think the pool was nice. I would ho back if they had more free events, considering there's fancier, bigger pools out here to choose from. read more

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This is your way of purifying the air?? Noone returned my call or email...this hasn't been changed or cleaned looks like ever!!! Throat and nose burning since hour after I got herel...now I know why! read more

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I really enjoyed staying at The Clarendon Hotel during my stay in Central Arizona. This was a last minute booking due to some unforeseen circumstances, so I am extremely happy that I was able to find a great deal for my stay. Since a lot of things changed on my trip, so I no longer had plans and nowhere to go, and The Clarendon Hotel let me check-in a little earlier than they had originally specified. The hotel prides itself as cannabis-friendly, but the only place I understood you can smoke it, were in the specified lounge and outside. Lot's of parking, and it's included with your stay. I also felt like this area was safe and well lit. My only thing was that my friends ALL needed to be taken to the front desk to get signed in. There is only one way into the hotel. I was told that there are new owners for this hotel, and they are a little more stricter than the previous ones. Staff was generally really nice. I did notice a security on the premise as well. Rooms could use a slight freshening up, but honestly I just needed a place to sleep and shower that this was the last thing I really cared for. There are no phones in the rooms, which could be an inconvenience for some. They have texting service that you can reply to, but I never really used this. I went directly to the front desk for my 2 questions. Lastly, I was told there would be a ~$16 per day "destination fee". Not sure if this implemented to all guests. read more

Our recent stay did not disappoint. We needed a pleasant place to overnight while some major repairs were being done on our home. The Clarendon was a hotel I always admired and had visited years ago, knowing it had changed hands over the years. We checked in, were politely greeted, provided a lovely room and discovered a nice neighborhood find. The heated pool was clean, the hot tub huge and accommodating. (October) This is not any 5 star resort. Its a great step above the local Holiday Inn or Quality Inn or even Motel 6 by far. The cute modern design, LGBTQ Friendly environ, and the upbeat restaruant (Avril) was welcoming. The restaurant while never packed, served food that was fresh flavorful, affordable and accoomodating. (Sorry no coffee or bkfst before 8:00 am) Not a deal breaker for me - but might be something they want to revisit - if only offering a self-serve 'coffee bar' to guest would ad a welcome perk. Overall we'll be back. (Oh and we had to add a night, which was no problem and kept us at our discounted rate. Well done Clarendon, Well done. (A few maintenance corners, spots, and repairs could use attention, for a higher rating.) read more

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Well the staff was very friendly there's your 2 stars. We got to our room and the first thing we saw was a mirrored desk with two large cracks in the top. Then I noticed the walls are painted black however was fading in some places. My son went to the bathroom to brush his teeth and the cold water from the sink did not work, only the hot. The bathroom shower and tub spout were not flush with the wall. This is not near a 4 star hotel. read more

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Came to Phoenix from Tucson to stay a couple nights while we saw a concert downtown. For $257/night, this is what we got. Soft comfy bed, flooring seemed new, felt clean in the main room. Other items of note: the door to the room was not sealed so light shone through, the bathroom door would not latch shut (we shoved a towel under the door to keep it closed), bathroom was mostly clean (long hair found in shower, botched paint job, sink basin was loose on its base, bath faucet not fully installed). No alarm clock, tissues, or USB ports for cell phone charging - bring a plugged one. Hotel was empty for the most part. We didn't participate in the 420 activities but they had events each night - seemed like it would be fun. Staff were kind and friendly. Homeless camp up the road but they were harmless. Almost there/10, probably wouldn't stay again, especially at that price, but it's a good place to just crash for the night if you can get it for a cheap price. read more

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The photos from the website are not accurate. The hotel and surrounding area are blighted and not safe. There is an abundance of homeless and debris in the immediate and surrounding area. The parking is open and not secure. The common areas and room wreaked of marijuana. The room itself was deplorable. Intentionally, the hotel phone is never answered and puts you into a generic voice in-box. Melinda who worked the front desk was extremely professional and understandable. She was the one bright spot with my experience. Thank you Melinda for your assistance as it's greatly appreciated. read more

The Clarendon Hotel and Spa - Hotels Near Me - Phoenix, Arizona

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Beautiful place with lots of colors, but make sure you get a cannabis smoking room if you partake. The smoking lounge is extra if you don't have a smoking room. Also you can't smoke everywhere. The hotel staff is awesome and will accommodate your needs. read more

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It's never a bad time here. They're cannabis friendly and host a lot of events. They have a smoke lounge in the back of the restaurant. The food at the restaurant is super yummy too. You can't drink and smoke in the same area because of the law so you cant smoke where the pool is. The roof hosts a lot of events as well. Good times. I'll always be back read more

The Clarendon Hotel and Spa - Hotels Near Me - Phoenix, Arizona

To say I'm disappointed is an understatement. "The Clarendon Hotel & Spa " however I had no access to the spa during my stay. I came down to use the hot tub to find if freezing cold. The staff customer service was very underwhelming in my opinion. I was rarely greeted upon walking into the lobby. The overall ambiance of the outdoor pool and rooftop area was very pleasant, however there were more negatives in my stay than positives. read more

The Clarendon Hotel and Spa - Very random chair, no decor around the area and poorly painted walls. - Hotels Near Me - Phoenix, Arizona

Horrible disgusting place. The room was absolutely filthy. The walls had holes in them, there was chewed up gum wadded under the bed, the comforter had holes and made my skin itch and red, the shower was stained brown and black. When moved to a suite after bringing these issues to attention of the staff and the suite was not much better. The bathroom door looked ripped up and clawed through, the sink was falling off the counter, the room was decorated with only pictures of marijuana, the mattress had lumps in it and the comforter again had holes and made my skin itch. Would NEVER come back, the staff was also very unhelpful and rude when all of these issues were brought to their attention. Overall horrible experience, ended up checking out and moving hotels at 1:30AM because we simply couldn't take it anymore. NEVER stay here is you value enjoying your trip to phoenix. The pictures on their website are incredibly misleading and severely disappointing. read more

The Clarendon Hotel and Spa - Hotels Near Me - Phoenix, Arizona

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