This stay was completely wonderful, my first wonderful Hyatt experience that met my expectations…read more Yes Daniel was also there at reception but Savannah is the one who checked me in and out and is quite friendly. I booked a bungalow in the retreat area to have access to the 2 other temperature regulated pools. It was beautiful the retreat area is very nice, it's further away from Weft & Warp and the Turquoise pool so it quiet and relaxing. Maydeline at the Spa was very helpful and very in touch with guest needs. One step ahead everytime. Colin really saved the day with making sure we had everything we needed. Brennan was also really helpful at breakfast and bringing us water all the way to the retreat pool. There was a minor hiccup with requesting ice while we were there but they did take care of it and apologized the next day for it not being done promptly, the acknowledgement was great and it really was such a minor thing. They have lots of activities everyday that are included and they also have experiences you can pay for.

This hotel is a true luxury resort in Scottsdale. The entire theme is mid-century modern and all…read morethe rooms feature chairs and pieces by famous furniture designers like Charles Eames and Eero Saarinen. The hotel is inspired by the colorful and folk art influenced works of renowned mid-century modern architect and designer Alexander "Sandro" Girard. The hotel's bio says he was the main source of inspiration for the design of the Andaz Scottsdale. The property is beautiful to walk around, with all the landscaping, flowers and trees; some of them are marked with what kind of plant they are. There are century plants and aloe and various cacti. The fitness center is located at the spa. It has windows which open up onto the pool, which is a more private pool than the main pool. The staff is outstanding. Savannah, who ran the front desk on my most recent visit, is absolutely amazing and really helped with any questions or small issues with my stay. The restaurant is wonderful for the hotel breakfast. I recommend having cocktails there too. You can see a beautiful sunset from the bar. I love the open design of this hotel resort because it makes you feel like you're in the countryside and you can admire the beautiful views of Camelback as you walk around the grounds and hear birds chirping. It's so relaxing. Parking is easy and you can usually find a spot right outside your casita room as the parking circles the hotel. Toiletries in the room smell so good! Lavender with sea salt. It's really like staying in a spa! One of my favorite experiences at this hotel was taking a late afternoon outdoor class at the spa/gym on the large lawn where we did stretching/light resistance training with the the sunset behind Camelback Mountain as the backdrop. It was glorious. I definitely recommend trying one of the classes or "experiences" if you stay here. Some of them you have to pay extra for, but a few of them are included with your room rate. At first glance the hotel interiors and architecture seem extremely simple and minimal, but then you realize it's actually all a piece of mid-century modern inspired art. It's really fun to walk around and admire all the understated design details at this hotel.

Had a great stay at the Valley Ho this weekend! My husband and I did a staycation for a friend's…read morebirthday and had a wonderful experience. The customer service was excellent. After we checked out, my husband realized he had accidentally left his wedding ring in the room. The front desk immediately had someone check, found it, and had it waiting for us when we arrived to pick it up. We were so grateful for their quick response. My only complaint is that the platform bed was quite noisy. Even rolling over during the night made it creak. Other than that, we had a great stay and would definitely return.

Loved my experience here, even if it was for a short stay. The friendliness of the the staff made…read moremy stay even more memorable. Upon arriving I was greeted by Scout (sp?) who was enthusiastic and gave me multiple ideas on things to see and do in a short amount of time. I also witnessed both her and Luke handle a situation with the person in front of me with kindness and patience while being very busy. Looking forward to coming back and bringing my weenie dog to get lots of pets from the staff next time!

An amazing resort! Honestly the rooms are wonderful along with the amenities and restaurants…read moreoptions on the resort property, but the staff is incredibly helpful too. Really convenient to book and if we had any questions during our stay, the staff immediately helped us. The restaurants were wonderful about our gluten allergies and had wonderful gluten free alternatives. I was very impressed. The resort is well kept, easy to navigate through their app, and offers so much to do during your stay.

I've been to this place a few times! So lovely. Really a beautiful property and conference center…read more The rooms are $$$$ though, so plan accordingly. I've eaten at most of the on-site restaurants, but also know that there are a ton of other restaurants immediately off-site within a one-mile walk from the resort. Grab your sunglasses, catch some sun, and have some fun!

This place was amazing. The room was clean. Breakfast was nice staff was friendly…read more However I was over charged at the kitchen/bar. I ordered 2 food items and pre paid for 3 beers the bill came out to $52.18 I didn't think much of it and even tipped 25% After I finished my third beer. I decided to order a cookie with ice cream and an old fashioned to take up to my room. Again I tipped 25% My phone has text alert and I noticed the bill was $42.62 for what should have been $22.00 max I bought it to my bar tenders attention and she was working things out on the registry and came back with a receipt that didn't have prices just my order but she had added 1 extra beer. I told her it was wrong and she said it wasn't that the first time she had only charged me for 2 beers and this was my third beer. I did not want to argue so I left it at that but I couldn't sleep thinking about it. I mean dang I even tipped her good. The next day I reached out. To management I don't mind taking care of my servers and I'm always a good tipper. But I don't like being taken advantage of because they think I had a few drinks. Or they think I won't notice extra things. This is not okay. The hotel you check into is supposed to be a safe place like home to enjoy a drink or two. The management offered to refund the first bill of 52.18. But I told him I just wanted what I was over charged refunded plus my tips. At this point I feel she had the chance to correct my bill and make things right but she chose to make me feel like I was in the wrong. After the manager added my first bill up after I told him what I had ordered it turns out she charged 4 beers the first time and not just my 3 and way over charged me the second time. This is a great place to stay but keep an eye on what you order. More so late at night. Also my hot wings were cold in the center but I didn't even mention it to her at the time. Guest in room 730 on 4/20/2026

First time at the Drury Inn and Suites brand and I was pretty impressed. Never heard of this chain…read morebrand before and they stack up well to the more popular hotel brands. Rooms were standard and basic. More on the nostalgic motel type feel but it was clean and fresh smelling. Lots of value at this hotel as they offer free hot breakfast with a nice variety to pick from. They also offer a happy hour type evening wind down social with 3 free alcoholic beverages and buffet style dinner from 5:30-7pm daily. Definitely more bang for your buck with free breakfast and free early dinner and drinks. The evening fun can continue at the bar or outdoor covered pool and jacuzzi. In the need for a workout? They also have a small gym to get your sweat on! Service was great during my stay and the front desk staff was amazing and super friendly. All employees at the bar and the dining room were also very professional and courteous. If you haven't tried Drury Inn & Suites before, it's definitely worth giving a shot!

The Kimpton Palomar is our "go-to" hotel for downtown Phoenix. Being an IHG Member with a Diamond…read moreElite status, they have always provided me the perks that go along with it, including being upgrade to a suite (when available), welcome treats, as well as a "raid-the-bar" credit, breakfast or points. They also have two restaurants on the property: Blue Hound Kitchen and Cocktails (book a month in advance for that one - see our video review under our dining section below) and Eden - their rooftop, outdoor restaurant. Both are great options, though Eden has beautiful views of the pool and of the Phoenix landscape! Finally, they are VERY dog-friendly with free treats and water in the lobby (you also get a polaroid picture of them), as well as bedding and other amenities. TIP: Valet your car - they park it in the secure garage that they share with the apartment complex next door. My suite overview can be found on my YouTube Channel.

I want to give the Kimpton its own review; separate from the Blue Hound and the Eden, because the…read morehotel itself absolutely deserves it. I arrived at noon on a Friday after driving in from Las Vegas, and Dylan at the front desk set the tone immediately. Before I could even ask, he let me know there were no suite upgrades available but offered me a King Premium and got me checked in on the spot. As a solo traveler who had just made that drive, being able to walk straight to a room and crash was everything. He took a few minutes to catch me up on what had changed since my last stay; the breakfast situation being the highlight of that conversation, which turned out to be... relevant. The next morning, after a rough experience at breakfast, I mentioned something at the front desk and Donna, the front-end manager, stepped in immediately, not defensively, but genuinely wanting to understand what happened and make it right. That kind of accountability is rare. Saturday night brought a similar hiccup at the bar, and Sayan handled it the same way: professionally, without hesitation. The room was exactly what I've come to expect from Kimpton, clean, comfortable, and well-appointed. But the real story here is the staff outside the restaurant. Dylan, Donna, Sayan, these are hospitality professionals who actually care, and it shows. The hotel itself earns every star.

I stayed at this hotel for a work team off site and it did not disappoint. The rooms were clean,…read morethe lobby is so nicely decorated, the bar is a good vibe, the gym has plenty of weights and cardio machines like treadmills and ellipticals, the pool is clean and gets a lot of sunshine, and the location is convenient. The staff is genuinely kind and helpful. My next door neighbor kept blasting his TV at night and I requested they intervene. I bugged them three to five times a night and they never made me feel like I was actually bothering them. They were happy to help. They also have housekeeping stuff at the front, dried lavender packs, and shower steamers in case you want a little something extra. The only drawback for me was how much noise there was outside on Camelback Road. I know they can't do anything about that, but it kept me up. So it's something to consider.

Such a fantastic stay! The location is perfect -- steps away from great restaurants and shops. The…read morehotel itself is spotless, with beautifully modern decor that feels both stylish and welcoming. The staff were so sweet and genuinely helpful, which made the experience even better. It felt cozy, comfortable, and thoughtfully designed. The only letdown was the breakfast. The selection was limited, overpriced, and unfortunately everything tasted stale. However, I would still give the hotel 5 stars and would highly recommend and return when I visit the downtown Phoenix area again.

Very clean facility; excellent room and staff; very good food. Auto valet was prompt with…read moredelivering our vehicle. Comfortable bed! Very good breakfast in the Elevate Lounge. Reasonable rates.

Came here for an holiday even with a friend of mine. Standard cocktail hour hors d'oeuvres and…read moredrinks. The bartenders up on the patio did me a solid when i said i didnt drink, so they made me a mocktail at no charge. :) The buffet dinner was ok. Nothing really to write home about. Upon us leaving, it was difficult for us to actually find the exit from the room we were in. So some signage for parties in the ballroom would be helpful. One funny mention was the bathroom downstairs in the lobby plays some interesting "music". LOL

This year's girl's trip was a visit to the Omni. I'd never been to Scottsdale before, let alone…read moreleft the Phoenix airport so I wasn't quite sure what to expect. With it' stunning mountains, palm trees and ritzy houses, Scottsdale is gorgeous. Bonus points for only being about 20 minutes from the airport. The hotel itself is beautiful with a ton of common areas to enjoy the sunset and scenery. It was a little chilly so the number of outdoor fire pits were very much appreciated. I was put in a room in the 17the or 19th building. I got lost a couple of times as it gets quite dark and the property is a bit of a maze. My friends were closer to the entrance. My room was nice but I felt it needed a bit of an update. Unfortunately I didn't receive my member benefits. I think this is a good resort for meeting up with a group or family, though there were plenty of couples while we were there. I didn't pay a ton for our stay which was good because I didn't really consider it a luxury property. A few things to note: the convenience store is only open till 6pm so plan accordingly. They will take you in a golf cart to your room. The pool is heated in the winter. Uber only takes a few minutes to come get you.

Very difficult to review. The location is perfect with gorgeous views of Camelback mountain, well…read moremanicured grounds and a very peaceful atmosphere. Service was, however, subpar for a resort of this type. Front desk was inattentive and did not react as one would expect when we found larvae in the sheets and on the wall! No urgency and no empathy. Bugs in the sheets is not insignificant but was treated that way. The spa had a great vibe with a nice rooftop pool, wonderful amenities and very attentive attendants. Facials and body scrub were amazing! Massages were not good. Hit or miss just like the entire resort. Definitely not at the level of the other local resorts.

Good experience and nice breakfast…read more Little snack bar is price gouging with soda costing $4.00 for a 20oz plastic bottle.

It was very clean. Front people were nice and attentive. I'd have to say breakfast was pretty darn…read moregood!

Absolutely gorgeous views and rooms! Loved that they even had child size slippers and robe, and a…read moresouvenir book and toiletries, including bubble bath! They also have a kids club with free and charged activities. The staff were so kind and helpful. A truly relaxing stay after hiking tours around Sedona and Antelope Canyon before heading to the Phoenix airport.

Enjoying the World Series in the comfort of our palatial casita in Scottsdale. Such a comfortable…read moreplace to spend a week recharging. Super great staff!