Cancel

    Open app

    Search

    Hilton Garden Inn Phoenix Downtown

    3.8 (143 reviews)
    ModerateHotels
    Open Open 24 hours

    Hilton Garden Inn Phoenix Downtown Photos

    More like Hilton Garden Inn Phoenix Downtown

    Recommended Reviews - Hilton Garden Inn Phoenix Downtown

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Entry way
    Walter H.

    If you're in downtown Phoenix and need a great place to stay consider the Hilton Garden Inn Phoenix. The location is convenient to the area; they also have nice meeting space. The rooms are older but nice and the facilities are well maintained. They have a roof top bar as well as a a nice workout room. They do offer room service and there is a restaurant next to the lobby which does both menu service as well as a paid breakfast buffet each day.

    Had R.

    For one of the older historic hotels in Phoenix, this Hilton has been very well kept up and the rooms are large, modern and comfortable. All staff were very friendly and helpful. Unfortunately, the roof top bar Floor 13 was closed the whole time I was there and so was the Sushi, so good job I didnt get the $30 for $50 food credit offer when checking in. The vast marble art deco reception area also includes a small breakfast and grill, bar open from 4-10 and a small store. One great ability for Hilton is to view a map and choose your own room on check in. Nice feature, although the room key never arrived in the app, but a quick call to the hotel onroute, prompted a repush of the key and the key arrived. What was pretty cool was that I was offered a $20 upgrade to a corner room with a downtown view, but I didnt choose it. When it came to select my own room I choose the corner room with a view, without knowing (no charge) Take advantage of the discount valet in the upgrade section otherwise it's currently $43 a day/night. Valet was excellent though. Helpful, friendly fast and allowed us to park in their area while we took our luggage up, initially, so we could come back and use the car until we were ready to leave it with valet. Rooms (atleast 902) was huge, bathroom was big too with traditional bathtub shower. Decor was clean and bright, plenty of lights, TV, fridge and keurig (bring your own favorites). Although the roof bar and sushi restaurant was closed, right outside are some great Irish pubs and many other restaurants.

    Kalia A.

    I highly recommend this stay due to the excellent customer service, comfortable beds, and clean amenities. I loved that it was walking distance from shops, pharmacies, restaurants and close to great photo ops and touristy spots. Most importantly, it was also a block away from their local rail stops.

    Very nice facility
    Charles H.

    Terrific hotel in a fantastic location. Plenty of wonderful restaurants within walking distance. This historic building boasts beautiful architecture & is classically decorated. The staff are friendly & attentive. The hotel also has an enjoyable rooftop bar, offering amazing views of the area. Warning: Parking options are VERY limited. Valet is $43 a day, so plan accordingly.

    Carol L.

    One big plus of this Hilton in Phoenix, Arizona is its location--just one block away from what I consider the best Mexican restaurant I've ever eaten at. Everything there is made from scratch and truly authentic. However, when it comes to getting around the rest of the city, the hotel is slightly off the beaten path--only a few blocks, but enough to notice. One issue I can't overlook is the large number of homeless individuals and people clearly under the influence in the area. It made me uncomfortable to walk outside the hotel, especially at dusk or after dark. The hotel itself is a beautiful historic building with a grand lobby and several cozy, semi-private sitting areas. I originally chose this hotel thinking it had a full-service restaurant, but that wasn't the case. They offer a typical Hilton breakfast, with a few à la carte options, but I didn't see a full kitchen. Prices were, in my opinion, excessive for the quality. Just a few blocks away is a fantastic farm-to-table breakfast spot, also making everything from scratch, and charging less. For me, the convenience of eating in the hotel doesn't outweigh the price or quality tradeoff. The room was spacious and clean, with no musty odors--something I appreciated in an older building. I was also relieved that they didn't use heavy perfumed cleaning products. However, the provided toiletries (shampoo, conditioner, lotion) were very heavily scented. Some might enjoy that, but I'd prefer unscented or lightly scented options. Staff were generally neutral--not rude, but not overly warm either. The exception was checkout. We needed a bit of extra time to shower after a morning outing, and the staff was very accommodating, which I really appreciated. Valet parking is the only option, but it worked out well. The valet team was excellent--efficient and professional. Most of the larger cars seemed to be parked right in front of the hotel, so there was little to no wait for vehicle retrieval. That was a big plus. The rooftop bar was something I looked forward to trying, but it was a bit of a letdown. It doesn't open until 5 PM (and only until 10 PM on weekdays), and there's really not much of a view anymore due to taller buildings going up around it. Unfortunately, the drinks were also nothing special--basic and forgettable. By contrast, that nearby Mexican restaurant had a phenomenal bar with fresh fruit purées, house-made simple syrups, and creative options. It would've been great if Hilton's bar offered something more unique or higher-end. Lastly, one major factor that's changed my loyalty to Hilton overall is the change in their rewards program. As a personal (not business) traveler, it's now nearly impossible to maintain Diamond status. I used to stay almost exclusively at Hilton properties, but since they changed their rewards structure, I don't see the benefit in being loyal. I've actually discovered other hotels I now prefer--places that offer more value, better experiences, and more accessible loyalty perks for the average traveler. Overall: This Hilton is a solid hotel if priced right. The building is beautiful, the valet service is top-notch, and the rooms are comfortable and clean. I wouldn't bother including breakfast with your stay, and I'd skip the rooftop bar. While the surrounding area feels a bit sketchy, that unfortunately seems to be a broader issue in parts of Phoenix. I'd consider staying again if the rate is reasonable--but Hilton as a brand no longer holds the same appeal it once did.

    Taken from parking garage, a short walk away
    Randy D.

    Pros - Nice hotel, very classy inside and the room we had was really cool, plenty of room and full windows in the bathroom with shutters, letting in lots of light and providing amazing views - great location, close to everything, Chase field, Suns court and downtown dining destinations - people who work there were super nice and friendly, very helpful Cons - parking is atrocious. No place to unload car when you arrive. Parking is in a garage a block away unless you want to valet at the hotel. We arrived during game 1 of the Suns playoff series and valet was full, so we couldn't park there at all. $40 for valet and $28 for garage. No in and out privileges at the garage so plan to walk everywhere - they charged us $40 a night for valet even though we parked in the garage every night. Just be hoping we wouldn't notice. Called and said they'd drop the charge but haven't yet.

    Stevi P.

    Pros: -nice ambiance -rooms were really clean -as soon as you walk in to the hotel, it smelt amazing (later finding out their shampoo, conditioner, shower gel, soap and lotion was the same scent!!) -complimentary coffee and water -restaurant in the hotel, downstairs and and rooftop -pretty view on roof top -you can walk any where from this hotel Cons: -a little pricy -restaurant upstairs- if your not eating, you can't just hang out on the roof top -rude valet -parking is expensive per night -you can hear the metro early in the AM from your room.

    Chase Field in the background, Martini in the foreground.  Just delightful
    Susan C.

    Great location. Nice clean rooms. Excellent service. Small gym but well equipped for size. Close to a lot of venues.

    Derek N.

    This was an alright hotel, but I would definitely classify it as below average. I stayed in one of these in Charlotte, NC, and that one was much nicer, both physically and in terms of staff. This hotel was kind of gross, and it was oftentimes hard to find staff members quickly. The one saving grace was that it was beautifully decorated for Christmas, including a glistening blue Christmas tree in the lobby, and a really cool Christmas-themed bar on the rooftop. Everything else was pretty subpar though.

    King room
    Izzy G.

    I was here very shortly only to sleep due to an early flight out of Phoenix. I literally checked in, showered, slept for 4 hrs and was out. I did enjoy my very short stay. They room was clean & comfortable and staff was friendly.

    Floor 13 rooftop bar
    Ashley D.

    The historic Professional building is stunning. The old elevator, lobby, and marble adorning floors and walls throughout the hotel bring you back in time. I have been wanting to stay here for years and pleased to have finally stayed for a weekend. Staff and valet all have been very nice and helpful during our stay. The Floor 13 bar is great too and definitely worth checking out the views of downtown if you have the chance. The room was clean and if you need housekeeping during your stay, you'll have to request it (typical these days with hotels post covid). I was bummed to learn that breakfast was not included considering the cost of staying at the hotel. Also noteworthy is that there is no pool. The hotel has a beautiful business center right off of the main lobby with a built in fireplace, comfortable chairs and a nice, modern couch. There is also plenty of seating in the lobby outside of the hotel bar and restaurant. It's a great location in the middle of downtown but unfortunately next to the light rail which that runs all night and you'll hear the 'bing' and horn through the night. Also the windows (and building) are old so I don't believe it has the same type of soundproofing you'd get with newer buildings. You hear people on the streets hollering and loud motorcycles/cars driving by all night. May not be ideal if you are a light sleeper like me.

    Just outside and across the street is the old San Carlos hotel, beautiful inside.

    See all

    8 days ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    5 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Had R.
    224
    561
    4840

    10 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    6 months ago

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Helpful 6
    Thanks 0
    Love this 4
    Oh no 2

    3 years ago

    Helpful 6
    Thanks 0
    Love this 0
    Oh no 3

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Derek N.
    12
    471
    4835

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Business owner information

    Photo of CSM Corporation

    CSM Corporation

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2
    Photo of Jeff H.
    291
    758
    2329

    4 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mike N.
    0
    31
    10

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Michelle R.
    301
    197
    81

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jay O.
    30
    1171
    210

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Chris K.
    82
    50
    25

    2 years ago

    You're FORCED to valet your car and parking is $40 per day. The hotel is older than dirt and it shows.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Greg A.
    0
    61
    16

    4 years ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of CSM Corporation

    CSM Corporation

    Helpful 7
    Thanks 0
    Love this 4
    Oh no 0

    Page 1 of 4

    Ask the Community - Hilton Garden Inn Phoenix Downtown

    Review Highlights - Hilton Garden Inn Phoenix Downtown

    Fun fact, it's in the same building that Alfred Hitchcock's Psycho opening scene was filmed.

    Mentioned in 4 reviews

    Read more highlights

    Andaz Scottsdale Resort & Bungalows - Olives appetizer

    Andaz Scottsdale Resort & Bungalows

    (299 reviews)

    This stay was completely wonderful, my first wonderful Hyatt experience that met my expectations…read more Yes Daniel was also there at reception but Savannah is the one who checked me in and out and is quite friendly. I booked a bungalow in the retreat area to have access to the 2 other temperature regulated pools. It was beautiful the retreat area is very nice, it's further away from Weft & Warp and the Turquoise pool so it quiet and relaxing. Maydeline at the Spa was very helpful and very in touch with guest needs. One step ahead everytime. Colin really saved the day with making sure we had everything we needed. Brennan was also really helpful at breakfast and bringing us water all the way to the retreat pool. There was a minor hiccup with requesting ice while we were there but they did take care of it and apologized the next day for it not being done promptly, the acknowledgement was great and it really was such a minor thing. They have lots of activities everyday that are included and they also have experiences you can pay for.

    This hotel is a true luxury resort in Scottsdale. The entire theme is mid-century modern and all…read morethe rooms feature chairs and pieces by famous furniture designers like Charles Eames and Eero Saarinen. The hotel is inspired by the colorful and folk art influenced works of renowned mid-century modern architect and designer Alexander "Sandro" Girard. The hotel's bio says he was the main source of inspiration for the design of the Andaz Scottsdale. The property is beautiful to walk around, with all the landscaping, flowers and trees; some of them are marked with what kind of plant they are. There are century plants and aloe and various cacti. The fitness center is located at the spa. It has windows which open up onto the pool, which is a more private pool than the main pool. The staff is outstanding. Savannah, who ran the front desk on my most recent visit, is absolutely amazing and really helped with any questions or small issues with my stay. The restaurant is wonderful for the hotel breakfast. I recommend having cocktails there too. You can see a beautiful sunset from the bar. I love the open design of this hotel resort because it makes you feel like you're in the countryside and you can admire the beautiful views of Camelback as you walk around the grounds and hear birds chirping. It's so relaxing. Parking is easy and you can usually find a spot right outside your casita room as the parking circles the hotel. Toiletries in the room smell so good! Lavender with sea salt. It's really like staying in a spa! One of my favorite experiences at this hotel was taking a late afternoon outdoor class at the spa/gym on the large lawn where we did stretching/light resistance training with the the sunset behind Camelback Mountain as the backdrop. It was glorious. I definitely recommend trying one of the classes or "experiences" if you stay here. Some of them you have to pay extra for, but a few of them are included with your room rate. At first glance the hotel interiors and architecture seem extremely simple and minimal, but then you realize it's actually all a piece of mid-century modern inspired art. It's really fun to walk around and admire all the understated design details at this hotel.

    Drury Inn & Suites Phoenix Happy Valley - King room with jacuzzi

    Drury Inn & Suites Phoenix Happy Valley

    (142 reviews)

    $$

    Terrific hotel, and great value for the money. I don't know how they do it…read more Duane Carbine checked us in. We waited while he checked in another guest ahead of us. Duane's welcome spiel was thorough and well-rehearsed, but it didn't sound canned at all. Really good job, and he's been there for fifteen years! We also encountered Karin Eagle in the restaurant, and she went far above and beyond for us. Bravo! We'll be Drury customers for life now.

    This place was amazing. The room was clean. Breakfast was nice staff was friendly…read more However I was over charged at the kitchen/bar. I ordered 2 food items and pre paid for 3 beers the bill came out to $52.18 I didn't think much of it and even tipped 25% After I finished my third beer. I decided to order a cookie with ice cream and an old fashioned to take up to my room. Again I tipped 25% My phone has text alert and I noticed the bill was $42.62 for what should have been $22.00 max I bought it to my bar tenders attention and she was working things out on the registry and came back with a receipt that didn't have prices just my order but she had added 1 extra beer. I told her it was wrong and she said it wasn't that the first time she had only charged me for 2 beers and this was my third beer. I did not want to argue so I left it at that but I couldn't sleep thinking about it. I mean dang I even tipped her good. The next day I reached out. To management I don't mind taking care of my servers and I'm always a good tipper. But I don't like being taken advantage of because they think I had a few drinks. Or they think I won't notice extra things. This is not okay. The hotel you check into is supposed to be a safe place like home to enjoy a drink or two. The management offered to refund the first bill of 52.18. But I told him I just wanted what I was over charged refunded plus my tips. At this point I feel she had the chance to correct my bill and make things right but she chose to make me feel like I was in the wrong. After the manager added my first bill up after I told him what I had ordered it turns out she charged 4 beers the first time and not just my 3 and way over charged me the second time. This is a great place to stay but keep an eye on what you order. More so late at night. Also my hot wings were cold in the center but I didn't even mention it to her at the time. Guest in room 730 on 4/20/2026

    AC Hotel Phoenix Biltmore - Bar area

    AC Hotel Phoenix Biltmore

    (92 reviews)

    $$

    I stayed at this hotel for a work team off site and it did not disappoint. The rooms were clean,…read morethe lobby is so nicely decorated, the bar is a good vibe, the gym has plenty of weights and cardio machines like treadmills and ellipticals, the pool is clean and gets a lot of sunshine, and the location is convenient. The staff is genuinely kind and helpful. My next door neighbor kept blasting his TV at night and I requested they intervene. I bugged them three to five times a night and they never made me feel like I was actually bothering them. They were happy to help. They also have housekeeping stuff at the front, dried lavender packs, and shower steamers in case you want a little something extra. The only drawback for me was how much noise there was outside on Camelback Road. I know they can't do anything about that, but it kept me up. So it's something to consider.

    Such a fantastic stay! The location is perfect -- steps away from great restaurants and shops. The…read morehotel itself is spotless, with beautifully modern decor that feels both stylish and welcoming. The staff were so sweet and genuinely helpful, which made the experience even better. It felt cozy, comfortable, and thoughtfully designed. The only letdown was the breakfast. The selection was limited, overpriced, and unfortunately everything tasted stale. However, I would still give the hotel 5 stars and would highly recommend and return when I visit the downtown Phoenix area again.

    Omni Scottsdale Resort & Spa at Montelucia - Stunning Views

    Omni Scottsdale Resort & Spa at Montelucia

    (496 reviews)

    $$$

    Updating my review because despite the couple of l inconvenience that i encountered the staff was…read moremore than accommodating. Any issues I had were dealt with by the staff in a professional manner and efficiently. After being here in the heat perhaps they have guest park downstairs to avoid putting their cars in the sun and it's also gated down there. Either way knowing ahead of time you're paying for parking to park remote from your room will be less shocking when you see the size of the resort. The golf carts come very quickly. I also want to say that checking out was also easy. Anyway overall a good stay.

    Overall, I would give the resort a 7 out of 10…read more The grounds were absolutely beautiful, and with the exception of one restaurant, the service throughout the resort was outstanding. Dining: TAQUERIA CENTRO -- 10 out of 10. The food and service were both exceptional. Manager Carlos did an outstanding job and was a true highlight of our stay. Prado -- 4 out of 10. We visited Prado twice during our stay. Our first visit was for breakfast -- the food was okay but noticeably overpriced for what was offered. Our second visit was a far worse experience. We were seated and waited 15 minutes without our server ever acknowledging us, so we got up and left. The service at this restaurant was consistently poor and the pricing did not reflect the quality or experience provided. Dining Options -- Room for Improvement. For a resort of this size and reputation, the dining options felt limited. We would strongly recommend adding at least one additional restaurant to give guests more variety. The snack and coffee shop, which could help fill that gap, closed far too early in the evening. Extending those hours would go a long way in improving the overall guest experience, particularly for those who want a light bite or a cup of coffee later in the day. The Room -- 6 out of 10. The room itself was nice, but there were several issues that fell well below the standard I would expect from a resort of this caliber. The bed was old and noticeably worn down, making for an uncomfortable night's sleep. To make matters worse, the comforter on the bed was torn and had visible holes in it -- something that should never make it into a guest room. We also struggled with the room temperature throughout the night and were unable to get it to cool down comfortably. A Bright Spot at Checkout: I spoke with Avery Williams, Director of Front Office, at checkout and she was genuinely outstanding. She was sincerely concerned about the issues we experienced and did everything she could to address them. She even followed up with an email after our departure, which was a very nice touch. Overall, I left feeling somewhat disappointed given the reputation of this resort. With a few improvements -- additional dining options, extended snack shop hours, updated room bedding and linens, and better temperature control -- along with a serious look at the service standards at Prado, this could easily be a 9 or 10 out of 10 experience.

    Hilton Garden Inn Phoenix Downtown - hotels - Updated August 2026

    Loading...
    Loading...
    Loading...