Parent approved!…read more Where in Eugene to help our son move out for summer and wanted to wash all the clothes at once. We found this gem! The assistant was the kindest man and very informative. It had been YEARS since we had been to a laundromat. Sounds silly but we look forward to coming back!! Oh and GO DUCKS

This place is awesome. The staff is friendly and helpful, the space is cool, and I may come back…read moreeven though I have a washer and dryer. Very eco-friendly. These folks know what they are doing!

As good as a laundromat could be!…read more We went on a Monday afternoon and the place was empty. There are plenty of machines available and none of them appeared to be out of order. They have 2 quarter machines as well as a station you can purchase detergent from. The machines operated well and dried our loads quickly. While you wait there are plenty of places to eat nearby, a self service car wash station, and a dollar tree. We will be back.

Place is clean as well as machines. there is no bathroon,…read moreno hand soap, no paper towel or hands drye. Bring your own detergent. y you want to clean your table or clothes kart...forget it unless you bring your own. That's why it get only one.

It's nice to find a laundromat with a human being actually present who works there. I didn't use…read morethe full serve options, just went in to wash a sleeping bag. It was $11 to do a quick wash on washer C60, which seems pricey to me but it was a pretty huge machine. I put 4 quarters in the dryer and that got me 28 min but it was pretty much dry after 15 min. So the dryer seemed like a great deal. No public restroom, which is typical of laundromats, since our country despises people who are poor and struggling, as well as older, incontinent people. If you have time to kill, there are places to check out nearby like Coastal, Club Thrift and Harbor Freight.

I LOVe the service here!! I've used their fluff & fold for several months now & I get great service…read moreeach time. Such a little luxury to add to my life! Drop off the laundry dirty & pick it up clean & folded! If only they'd put it away for me too...

Hands-down, the worst dry cleaner available likely in the state of Oregon…read more It starts from the beginning when I first walk up to be helped. Never is it quick. Someone yells,"someone will be right with you," yet no one is ever RIGHT with me. They are slow. Making me the customer, feel unimportant. Next, I've never experienced a dry cleaner who has such a hard time keeping my laundry together. They've lost numerous items of mine. It got so bad they had replace a few items. When this happens they acted like it was my fault. VERY UNPROFESSIONAL. In reality, I am not seeking them to replace the items, I want MY items back. They just don't seem to understand that. They do a very good job at making you feel like it's your fault and not theirs. And finally, I want to address the fact that when I get my clothes back from this dry cleaner, they stink. I know I'm not the only one to experience this. It got so bad that I had to switch dry cleaners. Obviously, I wasn't aware of all these things until I experience it myself. Overall, a terrible experience. They never have a legitimate manager available. And when you do ask for someone who has a brain on their head, you'll never find one. . I DO NOT RECOMMEND TAKING YOUR CLOTHES TO THIS DRY CLEANER. AND I CANNOT STRESS THAT ENOUGH. IT'S UNFORTUNATE. BUT ALL I CAN DO IS GIVE YOU MY HONEST OPINION BASED ON FIRST HAND EXPERIENCE. And because dry cleaning is becoming obsolete. They operate under the assumption that because they are one of the only dry cleaners left in this town - us as customers will be forced to give them business. Therefore, providing an awful experience.

Allow me, a long time customer of The Cleanery. Some would consider me "well-versed" or a seasoned…read moredry cleaner. With that said Id like to share with you my experience... 1) customer service is chipper, with great intention and respect. more than not I am helped by someone whos been there for at least long enough to work the POS system properly. one less than superb transaction with an employee still learning the computer system IS NOT going to influence my decision or "rating." overall 5 stars! with Kathleen being a peach of a person and seemingly an owner worth working for. bonus points by going to The Cleanery- YOURE SUPPORTING LOCAL BUSINESSES! 2) quality goes even beyond 5 stars here. If i am unsure whether to dry-clean or launder the items I bring in- Kathleen and the manager know these answers, and answer them for me. My clothes have always come back to me looking brand new again. I am not kidding. 3) its hard to compare their prices and COST vs others because there arent a lot of dry cleaners around. so then I figure.... $4.85 or whatever it is for a shirt to look brand new again, I AM OKAY WITH. same with their pants. dresses, blouses, sweaters..... yep yep YES. If youre going to the dry cleaners with unreal expectations- expect the unreal. if you are wanting the best in town (ive tried them all), attention to detail, and realistic results - go to The Cleanery! If you have read previous reviews that target the wonderful people of The Cleanery on a personal level. noticing that one in particular does this ONLY. SHAME ON THIS REVIEW! -realize your opinion and decision to review what seems to be an experience from the inside -out ... has NOTHING TO DO with what people use this website for. clearly this is nothing more than a disgruntled employee IN SUMMARY, IF YOU NEED YOUR CLOTHES TO RECEIVE SPECIAL ATTENTION. THE CLEANERY. IF THEY MUST BE DRY CLEANED. THE CLEANERY. IF CHOOSING WHERE TO GO (AS IF THERE ARE MANY CHOICES), TRUST ME WHEN I SAY... THE CLEANERY.

Really disappointed with this experience. I brought in a couch cushion cover, and when I picked it…read moreup, it was damaged--the velcro stuck to the fabric during cleaning leaving the cover visibly worn. They acknowledged the issue and said they'd make it right, possibly with a replacement, but it's been two weeks with no response despite me following up. Be wary of this place they have lost a customer.

A great experience! Fixed a coat zipper while I waited, at no charge. Definitely will come back.read more

Just the best customer service you could ask for. I had neglected to mention that the cuffs on my…read morejacket were very soiled and they weren't turned up as I usually wear them and when I took it back they immediately took care of it and Shola, the owner told me he personally took care of it. A super personable guy. Great cleaners. Highly recommend.

Took my down comforter in to be cleaned and had a wonderful chat with Shola himself! What a great…read moreperson, I really enjoyed chatting with him, and he assured me that my comforter would be done in a couple of days. It was, and when I went in to pick it up, the employee who rang me up and handed me the comforter was pleasant. I was charged exactly what I was quoted, so no surprises. Don't be put off by the location or lack of ambience. They clean stuff, it's what they do.

Great people and fantastic service. I've never understood the negative reviews, the place is great!…read moreI've asked for repairs over the years with cleaning, and they always do so! This is a shop to cherish.

Yeah don't go to these guys they quote you one price and then go to pick it up it's moreread more

The absolute worst! I should've read the reviews. The reason they have a 4 star rating is from…read morereviews from 14 & 15 years ago! The true rating should be zero! I just picked up a jacket ($25) and they DIDN'T EVEN CLEAN IT! I had to sponge off some spots at the cuff. I had a feeling something wasn't right when the cuff zippers were the same as when I took it in. One was partially closed and the other was open. Don't waste your $ on this rip off biz.

If you happen to check the Yelp on this before going take my advice and shop around and go…read moresomewhere else. I just moved to my neighborhood/ this State. Was trying to find a dry cleaners and found one on River Road local to my house. Come to find out that is a sister location to this location on 11th, but bear with me! This review is about this location on 11th. So anyways I went to the one on River Road attempting to get some alterations and get a couple pieces cleaned. The lady informed me they don't have the lady that does the alterations at that location and I would have to go to the location on 11th. Which I was already slightly familiar with because I went in to get some prices on getting 2 pullover windbreakers dry cleaned and they wanted $25 a piece to dry clean 2 pull over windbreakers. Which I did not get done there. But I figured I would give them another chance and eventually made my way to this location on 11th. I dropped off 2 pieces of clothing to be dry cleaned assuming it couldn't be that much but was given a ticket for my items priced at $20. 1 dress shirt, 1 pair of dress pants it cost me $20 to get them dry cleaned. $18.98 to be exact! The alterations I ened up decided against right away because they wanted to charge me $30 just to put patches on a pair of jeans and $15 to put a piece of elastic around a top piece of material not even in the seam or anything just one single strip of elastic stitched on a piece of fabric. AND..... It was going to take 1 month to get them back... So needless to say I will continue to look to fine a better price place with a quicker turnaround.

I stopped in here at exactly 9pm, on a Friday. All I needed and wanted to do was throw my BRAND NEW…read moretowels into the dryer so I could take a shower at the planet fitness next door, the lady who worked there instantly came right up to me, and aggressively said , "We close at 10pm so we're not currently letting new people start there laundry". And I nicely replied, "I'm only trying to throw my new towels into the dryer to get the lint and fuzz off. I won't take but 10 mins," And she again said " NO..Like I said we close at 10, so I can't let you start some laundry. She was super rude, and super unprofessional, and the fact that she wouldn't let me throw my towels into the dryer was completely ridiculous. So I'm leaving 1 star because of multiple reasons, but if your gonna say you stay open till 10. Then there is NO REASON I couldn't use your dryer BEFORE 10.

My go-to laundromat. Staff is nice. The machines are almost always working. Cheaper than other…read moreplaces I've been to. Will keep going here.

Did a fabulous job on my drapes. The service was fast and staff very nice and helpfulread more

Heath's continue to be an unusually well run business. They will wash and iron percale sheets and…read moreare knowledgeable about care of natural fibers. They take personal care to do a thorough job even though they are quite a large company.