After seeing my niece graduate from college, our entire family and guests, all eight of us,…read moredescended on Coppin's restaurant for brunch. Normally, I find hotel food is just okay and nothing special, but Coppin's was a pleasant surprise. We were greeted by a very friendly hostess, and our equally pleasant server quickly brought menus and asked what we would like to drink. When it was my turn, I happily ordered Coppin's Old Fashioned. I was the odd man out because everyone else ordered the Spring Manhattan. Judging by how quickly everyone's drinks disappeared, I'd say they were all very tasty. I was a little unsure about mine at first, so to make sure the quality and taste were consistent, I ordered a second, and it definitely was not a mistake. I ordered the B+G biscuits (which are made by hand according to server in the hotel) and gravy with an extra egg. Others at the table chose a variety of dishes, including the CVG, Cobb Salad, Bagel and Lox, and several other selections. Based on the clean plates all around the table, everyone thoroughly enjoyed their meals. My wife ordered a sample of banana bread, and I was fortunate enough to snag a small bite, it was excellent. After we had all finished, everyone agreed that my niece had made an excellent choice for her graduation celebration brunch. As my wife and I made our way back to Louisville, we both commented that we would definitely return the next time we were in Covington.

Going back and forth on stars for this one. Me and around 30 of my coworkers came into town for a…read moretwo day workshop and they got us a room block at this hotel. I ended up being in the North Building and cracked up when I walked into my room and saw I was in one of the Lightwell Lofts (a few of us ended up in them by chance, guess they included them in our room block lol). While the room was super cool and beautiful, there was a lot to be desired. After taking a million photos of the gorgeous room, I quickly realized a major flaw - the bedroom is upstairs, the bathroom is downstairs, and the staircase between the two is a crazy narrow spiral staircase. As someone that gets up to pee in the middle of the night, having to traverse the spiral stairs was terrifying lol. One of my coworkers actually swapped with someone who had a "normal" room because he was worried about falling down the stairs. My downstairs tv wouldn't turn on. I fiddled with the remote a bit, tried rearranging the batteries, but couldn't turn it on. I used the ipad in the room to put in a maintenance request, but no one came. I figured I would just let the front desk know when I headed out to dinner that night. Hours later, the front desk calls me to see if anyone had come to fix the tv - they hadn't. The girl was very nice and apologetic, she said I sent the request in the middle of a shift change and someone had accidentally marked it as complete. So she said someone would be right up, and he did come up. Handed me a handwritten note and a $25 coupon for Coppin's which was totally unexpected and a very nice gesture. Turned out, he knew exactly what the problem was - he said the remote was broken and he was supposed to swap it out but forgot. Gave me a new remote and all was good. He also mentioned there is a second remote upstairs for that tv. After he left, I went to look for it - there was no second remote. We held our meetings in the Scheper Room, which was also beautiful. The room was absolutely freezing the first day and I'm someone that prefers it a touch colder and was uncomfortable. We had to get them to update the thermostat and then in the afternoon it was way too hot. We had food brought in from the hotel and it was all fine, nothing super memorable. There was soup at lunch but the sign didn't even say what it was - just "chef's choice." The Italian hoagies were way too big and needed to be cut in half, I couldn't even finish half of one. The salad with fruit/pecans/etc was my favorite though. They had the completely wrong password on the tables for the Wifi but thankfully we figured it out quickly that we just had to use the room password. The second day for breakfast, there was yogurt on the menu and even on the sign with all the food - but there was no yogurt. Some of my coworkers were specifically asking for yogurt so we had to request it directly because it was included and paid for. Box lunches to take to go on the second day which were fine, I had the chicken caesar salad wrap. Housekeeping didn't come to service my room until 5pm when I was in there getting ready for dinner, so I was not able to get the room serviced. Just asked them for some more coffee. My conditioner in the shower was empty but I didn't bother reporting it after the tv issue and I had my own conditioner with me, so used that. The lotion at the sink was so thick that I could not get it out of the bottle at all, I had to use q-tips to get it out (it was nice quality, just kinda useless if you can't get it out of the bottle lol). Great local offerings on the mini bar and in the fridge. My coworkers and I got a kick out of the "intimacy kits" because we were on a business trip haha. The Magic 8 ball was fun, I loved the conversation cards even though I just read a few of them to myself haha. Even with the bedroom upstairs, it was nice to have the big double closet in the bathroom hallway so I really was just in the loft to sleep and kept all my stuff downstairs. The location is great, lots of fun stuff right nearby. The courtyard is lovely. I would say this is a solid 3.5 stars but since we can't give half stars, I'll give it a 4 because the staff was overall very nice and quickly fixed any issues, just a little annoying that we had any issues at all.

I rarely leave reviews but 21c in Cincinnati deserved one. At check in, they upgraded my room to a…read moresuite for free once they heard it was me and my wife's anniversary. The front desk staff was very friendly as well as cleaning crew and parking attendants. The suite was clean and very nice. This is a great hotel and I will definitely be back there once I visit Cincinnati again. Keep up the great service!

Another Cinci trip, another cozy stay at the 21c. The breakfast hash from their restaurant alone…read moreis worth a stay! This time I noticed all the birds in the building lol. My room had chicken and rooster art, along with a yellow penguin statue, that I noticed had replicas all throughout the hotel. The phone in my room didn't work, but that wasn't a real inconvenience. I still had a restful stay.

The hotel is great but I had to report a staff member named Jeff. I did not feel my concerns were…read morehandled well, apparently he's a bartender or server at the restaurant. Room was clean and well maintained and the coffee shop is lovely. Beautiful and safe area. On one day of my stay, I used the gym and afterwards needed to use a restroom. The restroom was extremely dirty, so I went to the third floor where theres patio was planning to use the restroom. A man (apparently Jeff) in the elevator continually asked why I was going to that floor. Being a solo female traveler, I ignored him. He kept badgering and asking if I was using the restroom or the patio. I politely ignored his questions. I used the restroom and planned to go back to my room shortly, and the man was still waiting in the elevator and asked "Did you just use the restroom? You know the restaurant isn't opened so you aren't allowed to be on this floor. Why did you use the restroom?" His tone was rude and aggressive. I was so disturbed that he watched me enter the restroom and waited to confront me afterwards. I firmly said to him "I'm a grown woman and I'll go where ever I want. Please don't speak to me again." And he walked away. Initially, I did not know he was an employee so I reported to the desk thinking this was a concerning guest, and they said oh that's Jeff like it was funny. Technically that floor is closed but his delivery was off. I let them know I was unaware of the restroom closure, there was no signage, and the gym restroom was filthy. Additionally, I am a young woman so why is an older man waiting to interrogate me and watch me enter the restroom? It's not like it's his job to provide security to the ladies room. This interaction was uncomfortable and I really hope they take this seriously as no woman wants to feel like an old man is watching every step they take when they're in an unknown place.

Someone had a vision when they designed The Hotel Rambler and the executed on it superbly! The…read moredesign of every surface, textile, and fixture coordinates to create a hotel that is not a time-capsule recreation meant for escapism so much as it is an interpretation of mid century modern wrapped around a very up to date environment. Even little things like the rounded diamond signage being staggered in placement feels congruous and shows an attention to detail that could easily have been missed and excused. But it wasn't. Can you tell I really liked it? The only thing I thought was off was that there wasn't a single piece of art in the rooms. The staff were all top notch! Friendly, helpful, and even kept their cool when the computer system went down during check in. They took care of everything. The hotel meets right up to a parking garage and your fees are waived. There is plenty of shopping and dining in the area within walking distance as well. It also appears that more construction is going up in the adjacent lots, so hopefully this place will stick around and maintain its upkeep. I could definitely see staying here again the next time we have a getaway to the Queen City.

Why not spend a weekend at Rising Sun, Indiana, along the Ohio River. The Empire House is just the…read morequaint little place to stay!!! We found it by chance and glad we did! You can have a nice quiet weekend or crazy weekend. Your choice. The casino is nearby and a few bars. Whatever you do, stay at the Empire House. It takes you back in time with decor in the rooms. And, price is amazingly bc affordable. Some rooms have kitchenette's. Some are like a small apartment to accommodate 5-6 persons. Call ahead and plan ahead, the rooms go fast. You will not be disappointed.

Marsha is very Nice Friendly and explains everything around. The Night Me and My Sister stayed it…read morewas so Quiet.

After a stay we received an email from the property encouraging feedback to them. We sent the…read morefollowing email and after several days have not heard back. My wife and I recently had the pleasure of staying at the Symphony Hotel when we attended a concert at Memorial Hall. We really love the place. The location is fantastic. The lounge and the restaurant were nice to have on property. Having spent many years in hospitality and many more years traveling for work my wife and I both noticed things that keep your property from being the best it can be. For the past 20 years we have stayed in different Marriott properties with comparable pricing and amenities to the Symphony. The Symphony did not come close to the standard of the cheapest Marriott. We hope you can take our comments and improve upon what could be a great property. We were greeted wonderfully and attentively by Worley. He did a great job communicating and making sure we had reservations at Vivaldis, which as it turned out were not needed. However he was in shorts and a T-shirt. I get it, times have changed. But for the traveler we don't think decorum has changed quite that much. Our whole stay the uniform for management seemed to be T-shirts and casual shorts. Very unprofessional. I would expect that at a motel charging $69 per night. Not a boutique hotel in the $150+ range. When we got to the room we noticed several little things that added up quickly. You could tell the room had been given a cursory dusting just around items on horizontal surfaces. The lamps and such and behind things had not been touched. In quite a while. One lamp was leaning and loose on its base. A 30 second fix at most. Our AC was malfunctioning when we arrived. It was leaking profusely. Whilst it was taken care of in a timely manner the fact that someone had not checked the room prior to our arrival is a bit of a let down. Especially considering the number of rooms you have. When we picked up one of the glasses provided for guests to drink from we found it was stuck to the table. Cleaning solution? Someone else's beverage? No idea. Luckily we carry our own glasses with us just in case. The coffee machine had a used pod in it showing it had not been cleaned or checked. It also had a blinking light indicating it needs a descaling. There were mismatched mugs which could be a fun thing, except based on what was in the 'breakfast' area it did not need to be. The coffee was not checked when someone brought up towels leaving us having to ask for a coffee refresh. Dinner was good, but not great. The menu did not match up to the one online though and a couple of items we were looking forward to were no on the menu. The barrata should have been room temperature but was straight out of the refrigerator cold. Our Ravioli was very underdone, not even close to al dente. We told our waitress we were attending the concert, but when it came time to pay our bill I had to hunt her down. As it turned out she forgot we were there. I'm not sure how that even happens. After the concert we went to the little rooftop patio that Worley had shown us. There was very little lighting and only half of that was working. It could have been a great space. The grab and go breakfast could be a nice touch, but the presentation was less than professional. Items were in original containers rather than in carafes. It did not look well attended to. It looked more tossed together. Overall the place is saved thanks to being a lot of fun with the rooms, the theme, and the location. Otherwise I'm not sure we would even consider returning.

Novel place next to Music Hall. The rooms are beautifully decorated and reflect an era of…read moreCincinnati before the turn of the century. The staff was very friendly and accommodating. They are very proud of this place. Just ask questions and let them tell you stories . They have a restaurant and a quaint bar area.. we're in their Biergarten having a brew before the FC Cincy match.

Very nice hotel, convenient to a lot of restaurants and bars nearby. The room was spacious and the…read morebed was comfortable. Shower was huge! My husband and I especially enjoyed having the XYZ Lounge downstairs in the lobby for a quick and convenient drink. The bartender was very friendly and kept us hanging out with some great conversation. It has its own parking lot so parking is not an issue.

Stayed at the Aloft for my cousin's wedding. Forgot to snap pictures of the hotel. All of us…read moreenjoyed our stay very much. The rooms are spacious and plenty of tables and drawers to meet your needs. We had our after party in the lounge and we thought we would get booted for being too loud but it was not the case at all. Everyone is so friendly and accommodating. The vibes are great for the younger crowds and I'm curious to check out more Bonvoy hotels by Marriott. We stayed at another Bonvoy Marriott in Atlanta and that was also super fun.

My family and parents arrived to check in around 1230 AM, the older gentleman that was working the…read morefront desk was in the back eating. That is fine, but he comes around the corner like we interrupted him and just looked at us. We greeted him, he said "hi". We explain that we are there for two separate check-ins. We have the same last name he hands us both our paperwork together. I hand my dad his with his name on it and I take mine with my name on it. I finish first and he wants the other, I said but I am paying for mine separate, again say my room details and my name. He says ok, tells me to insert my card for my card on file. I do and then my dad does the same. He then tells us about the pending total, and we realized he swapped the cards on the rooms. We tell him what happened and he says, "There is nothing I can do to fix it". That is all he would repeat. The next day a young gentleman with long brown hair at the front desk was able to fix our cards in less than 20 mins, he was very kind and unsure why the older man couldn't help us the night before. Now our room, it was not cleaned well. We had dirt and hair in our tubs, trash under our beds and mind you there is a wood wall, it cannot go deep under the bed, trash behind our nightstands. Our bathroom was left with an almost empty roll of toilet paper and then I went to wash a plate.... the Scrub Mommy was used!! It was no longer in the packaging and had orange stains on it. I was very disappointed in our stay since our stay at Sonesta in Nashville was so great. They do not all keep the same standards!!

This hotel is amazing. Amanda at the front desk was so good to our family. We will absolutely…read morereturn here, because of Amanda. The rooms are also very comfortable and the pool is perfect.

Nice hotel. Booked an accessible room for my 76yr old handicapped mother. Hotel called me the week…read morebefore asking if I needed accessible. I said yes, that's why I booked it as one. He assured me that was all he needed. At check in my mother got a standard room on an upper floor. Sold out and no accessible room for her. It was a struggle and thankfully she didn't fall. So why offer accessible rooms AND call to confirm if they're not going to deliver. It was especially disappointing because other than this very large issue it's a nice property. We have a future reservation at this property that I will be moving to another for my mom's safety and connivence.

The perfect place to stay for a stop over on a roadtrip, or an extended stay for work. The rooms…read morewere clean and spacious, the breakfast was next level and the staff was so friendly and helpful. Everyone went the extra mile and we will definitely be back next time we are on a roadtrip!