The staff is outstanding! We had celebrated my daughters graduation at the out door deck and had…read morean outstanding time. I have never seen such employees who were so willing to help to make the day a special one. We loved our room and the whole hotel was amazing. We will be staying there again.

We stayed here this past weekend for a quick getaway from Indianapolis and chose the location based…read moreon the design and location. Upon arrival we found that it was somewhat difficult to figure out where parking was located based on a lack of signage. It feels somewhat disconnected from the hotel, but we ended up figuring it out. It's definitely located in the campus university neighborhood so a lot of the businesses that come along with it feel like an extension of the campus. The hotel itself was clean and well appointed -we especially appreciated their new fitness center with a variety of weight and exercise equipment. The star of the show was the patio that extends off the exercise room offering a covered gazebo-like setting so that you could take your yoga mat out and do exercise exercises on the patio. The lobby of the hotel offers free coffee in the morning and they sell a variety of snacks. I appreciate that they had Jenny's splendid ice cream mini cups (out of Columbus, OH) but we were sticker-shocked to find out they were charging $11 for these mini cups. The hotel also has a restaurant and rooftop bar which we did not get a chance to check out. Overall a positive experience -maybe not the most warm and inviting as far as staff goes but overall they got the job done!

Going back and forth on stars for this one. Me and around 30 of my coworkers came into town for a…read moretwo day workshop and they got us a room block at this hotel. I ended up being in the North Building and cracked up when I walked into my room and saw I was in one of the Lightwell Lofts (a few of us ended up in them by chance, guess they included them in our room block lol). While the room was super cool and beautiful, there was a lot to be desired. After taking a million photos of the gorgeous room, I quickly realized a major flaw - the bedroom is upstairs, the bathroom is downstairs, and the staircase between the two is a crazy narrow spiral staircase. As someone that gets up to pee in the middle of the night, having to traverse the spiral stairs was terrifying lol. One of my coworkers actually swapped with someone who had a "normal" room because he was worried about falling down the stairs. My downstairs tv wouldn't turn on. I fiddled with the remote a bit, tried rearranging the batteries, but couldn't turn it on. I used the ipad in the room to put in a maintenance request, but no one came. I figured I would just let the front desk know when I headed out to dinner that night. Hours later, the front desk calls me to see if anyone had come to fix the tv - they hadn't. The girl was very nice and apologetic, she said I sent the request in the middle of a shift change and someone had accidentally marked it as complete. So she said someone would be right up, and he did come up. Handed me a handwritten note and a $25 coupon for Coppin's which was totally unexpected and a very nice gesture. Turned out, he knew exactly what the problem was - he said the remote was broken and he was supposed to swap it out but forgot. Gave me a new remote and all was good. He also mentioned there is a second remote upstairs for that tv. After he left, I went to look for it - there was no second remote. We held our meetings in the Scheper Room, which was also beautiful. The room was absolutely freezing the first day and I'm someone that prefers it a touch colder and was uncomfortable. We had to get them to update the thermostat and then in the afternoon it was way too hot. We had food brought in from the hotel and it was all fine, nothing super memorable. There was soup at lunch but the sign didn't even say what it was - just "chef's choice." The Italian hoagies were way too big and needed to be cut in half, I couldn't even finish half of one. The salad with fruit/pecans/etc was my favorite though. They had the completely wrong password on the tables for the Wifi but thankfully we figured it out quickly that we just had to use the room password. The second day for breakfast, there was yogurt on the menu and even on the sign with all the food - but there was no yogurt. Some of my coworkers were specifically asking for yogurt so we had to request it directly because it was included and paid for. Box lunches to take to go on the second day which were fine, I had the chicken caesar salad wrap. Housekeeping didn't come to service my room until 5pm when I was in there getting ready for dinner, so I was not able to get the room serviced. Just asked them for some more coffee. My conditioner in the shower was empty but I didn't bother reporting it after the tv issue and I had my own conditioner with me, so used that. The lotion at the sink was so thick that I could not get it out of the bottle at all, I had to use q-tips to get it out (it was nice quality, just kinda useless if you can't get it out of the bottle lol). Great local offerings on the mini bar and in the fridge. My coworkers and I got a kick out of the "intimacy kits" because we were on a business trip haha. The Magic 8 ball was fun, I loved the conversation cards even though I just read a few of them to myself haha. Even with the bedroom upstairs, it was nice to have the big double closet in the bathroom hallway so I really was just in the loft to sleep and kept all my stuff downstairs. The location is great, lots of fun stuff right nearby. The courtyard is lovely. I would say this is a solid 3.5 stars but since we can't give half stars, I'll give it a 4 because the staff was overall very nice and quickly fixed any issues, just a little annoying that we had any issues at all.

After seeing my niece graduate from college, our entire family and guests, all eight of us,…read moredescended on Coppin's restaurant for brunch. Normally, I find hotel food is just okay and nothing special, but Coppin's was a pleasant surprise. We were greeted by a very friendly hostess, and our equally pleasant server quickly brought menus and asked what we would like to drink. When it was my turn, I happily ordered Coppin's Old Fashioned. I was the odd man out because everyone else ordered the Spring Manhattan. Judging by how quickly everyone's drinks disappeared, I'd say they were all very tasty. I was a little unsure about mine at first, so to make sure the quality and taste were consistent, I ordered a second, and it definitely was not a mistake. I ordered the B+G biscuits (which are made by hand according to server in the hotel) and gravy with an extra egg. Others at the table chose a variety of dishes, including the CVG, Cobb Salad, Bagel and Lox, and several other selections. Based on the clean plates all around the table, everyone thoroughly enjoyed their meals. My wife ordered a sample of banana bread, and I was fortunate enough to snag a small bite, it was excellent. After we had all finished, everyone agreed that my niece had made an excellent choice for her graduation celebration brunch. As my wife and I made our way back to Louisville, we both commented that we would definitely return the next time we were in Covington.

Another Cinci trip, another cozy stay at the 21c. The breakfast hash from their restaurant alone…read moreis worth a stay! This time I noticed all the birds in the building lol. My room had chicken and rooster art, along with a yellow penguin statue, that I noticed had replicas all throughout the hotel. The phone in my room didn't work, but that wasn't a real inconvenience. I still had a restful stay.

I recently had a solid one night stay at 21c - this was my second or third visit to this particular…read morelocation. Located in the heart of downtown Cincy, the location is hard to beat. The nitty gritty: -art museum in the lower level of the hotel with clever artistic touches throughout the entire space -Metropole restaurant on the lower level is great -located a stone's throw from several great restaurants -great bath and body products in the rooms My only complaint on the room this round was that there was a surprising amount of hair left behind on the sink and in the shower which was a bit of a bummer... Otherwise, the staff and overall experience was positive. I'd stay here again.

I had a great experience at The Summit Hotel, visiting for a work sales meeting. Because I was…read morecoming in late, I dialed their front desk and talked to a friendly gentleman that let me know I didn't need to worry about losing my room. The hotel has a parking garage underneath for approximately 100 cars. Lots of columns though so it's a bit intimidating pulling into the space. Check in was friendly and fast. My suite was lovely with a couch and tv space separate from the bed and bathroom area. I slept well in the king bed and appreciated the firmer pillows. No issue with the room other than the sun warmed it up and I needed to dial down the temperature. Thankfully it had cooled off before I returned. Breakfast is not included at the hotel; however, directly across the street is a food hall. Restaurants are onsite as well. Throughout our sales meeting the staff took care of us - from meals, AV and meeting room set up. I'd certainly recommend a group consider this space for an event. Outdoor patios are available as well if a rooftop party is on your wish list. Common spaces were clean and well maintained, including the bathrooms and workout area. There's lots of seating for working and small group sessions. About 10 miles from downtown Cincinnati exits.

Nice campus. Nice location. Element Eatery offers pretty good variety of cuisine and increasingly…read moreseveral destination restaurants. But .. the hotel itself feels generic. The rooms are generic. Hotel Desk service is generic. Coming to the topic of the room - I had a half consumed bottle of water, and pillows washed with cleaners that are clearly allergy causing. I've stayed at Holiday Inn Express'es that are better experience cumulatively (Element Eatery excluded) - not a comparison that should have to be made at Marriott Bonvoy's premium tier. p.s: we had a power outage while I was penning this as added exclamation point

Great location and comfortable hotel!…read more This is my first time staying in this hotel, and I would rate it a solid 4. Located in downtown Cincinnati near the Fountain Square, this hotel is in a excellent location close to many restaurants, landmarks, and the free tram. When we arrived in our Lyft, the bell men came out immediately to help us unload our luggages. The check in was a breeze and we got adjacent rooms on the same floor. The hotel has a decent gym in the basement, a restaurant on the second floor serving casual meals, and a 24 hour convenient store offering candies, beverages, and even umbrellas. As for the room, it was spacious with good storage space, comfortable bed, and a bathroom with a nice shower. Our room rate was $149 a night, and it was discounted due to long term stay over 3 nights). Wonderful hotel with reasonable prices and everything you need. Will return!

I was in town for a quick two-night stay and had a room at this location of the Courtyard by…read moreMarriott. Overall, I had a good experience and would stay here again, but it did have its pros and cons. I'll start with the cons because they were minimal... The valet was understaffed and it impacted my ability to get in and out when needed. They have a great texting system for contacting (and tipping) valets ahead of time and were upfront about asking to give them at least 30 minutes notice. Well, I did that and it still wasn't enough time. One time I notified them well in advance and my car was there, but I ended up waiting at least another 10 minutes for the valet to come back from getting another car before I could get my key. This meant it was upwards of 45 minutes of me waiting. Not ideal. The other con was that the room I was assigned the first night had the loudest humming sound coming from the bathroom that kept me up all night long. It wasn't the white noise that you can usually drown out either. I ended up using a sound machine app on my phone and it still didn't help. I called down to get a new room, which they were happy to do, even upgraded me, but I found it odd when they said they are aware of the issue, there just doesn't seem to be anything they can do about it. As for the pros... The location is prime time baby! Right downtown near restaurants, bars, coffeeshops, and the stadium, etc. It was very easy to get to being right off the major interstates that run through Cincy. Their staff were incredibly friendly. I wandered down to the marketplace in the lobby late one night to get a bottle of water and they gave it to me for free. Much appreciated! My rooms (plural since I had to be moved) were extremely clean, spacious, and comfortable. Both had a nice view, too. As I mentioned before, I would stay here again. I visit Cincy roughly two times a year for work, so I have no doubt I'll be back.

This family owned & operated Inn is consistently clean and welcoming. We often choose to stay here…read morewhile passing through the area or while visiting KI. We enjoy the comfortable night's sleep with an abundance of pillows. In the morning, we take a short walk to the historic home on the property, which hosts a complementary breakfast full of options. If you love supporting small businesses, this place is worthy of your consideration.

Change your reservation now. We booked through Expedia and when we got there we were met by an…read moreoverwhelmed disabled 80+ year old woman and her dog. Place was run down and the poor woman couldn't find our bookings, room keys, or even know who to call. Keep in mind there was only two other cars in the parking lot and she said there were no rooms available. In the end she just gave up and we had to find our own solution for the night. I'm not mad at her, but whoever left her there by herself should be ashamed. I understand its family run. If so, the family needs to let her retire and bring in real employees. Shame...shame...shame on you!

The Well House was the perfect home base for our weekend in Hamilton. The hotel has a stylish,…read moreboutique feel that beautifully balances its historic character with modern design. Our room was spacious, thoughtfully appointed, and exceptionally clean, with a comfortable bed, a beautiful bathroom, and all the amenities we needed for a relaxing stay. What truly sets The Well House apart is its location. Step outside the hotel and you're within walking distance of downtown Hamilton's restaurants, bars, shops, public art, and entertainment. We visited over the Fourth of July and had an incredible front-row view of the parade, followed by a wonderful evening watching the fireworks. We also enjoyed a glass of wine on the patio at The Lucky Well, the hotel's restaurant, which was a lovely way to unwind and take in the downtown atmosphere. The Well House delivers exactly what we look for in a great weekend getaway: beautiful accommodations, exceptional cleanliness, comfort, character, and a location that allows you to truly experience the destination. We would absolutely stay here again and highly recommend it to anyone planning a visit to Hamilton.

Great hotel in the Hilton chain. Rooms facing the River are the way to go! Three back to back weeks…read morefor work. Right in downtown Hamilton.

What can I say its a Moxy hotel in the city. My wife wanted to do a quick trip into the city since…read morewe had dinner reservations at Wild Weed, figured...middle of the week, lets just stay. Called the front desk to have some things arranged before we checked in. Spoke to a very professional and polite receptionist name Chris. First class all the way, attentive, friendly, and definitely helped out with a last minute arrangement. Is the moxy full of bells and whistles...no! Was our room unique and clean, yes! Was the staff nice and polite, yes. If you grab a spot in the city, by the hustle and bustle of city life, yeah it might be a lil loud sometimes. If you want a quiet place.... Go to the suburbs ‍. We had a blast and we travel around the U.S. and the world. We do Moxy hotels when we are feeling fun and just want a different vibe, and it delivers.

This is such an unique and phenomenal hotel! I love the little unique touches such as check in…read morebeing directly at the bar in the lobby and the rooftop bar looks like it would have been a great time (it was raining during my visit). The bartenders were all super friendly and poured amazing drinks and the light bar snacks were great as well. They even gave us a couple free drink tokens at check in. My only complaint is that the most basic room was "too trendy", maybe there was a desk hidden somewhere but I didn't find it and ended up having to answer a few emails from bed. Not a huge deal, but if I was spending multiple days here this would have become a burden.