Expert service. Scott is very knowledgable. My grandfather clock is working better than it ever…read morehas.

Very professional and knowledgeable every time. I have…read moreseveral clocks that have been serviced by Scott, the owner. They even make house calls.

I found the assistance I received here to be extremely helpful. I have a pair of 14K gold hoop…read moreearrings where the clasp had broken. The owner here gave me feedback on how it can be repaired the cost. He even reattached it but recommended new clasp to avoid future issues. I appreciate the professionalism and Prevision Quartz expertise on this visit. I do recommend them for jewelry repair services.

Stopped into precision quartz to get my Movado watch battery replaced. They ended up finding a…read morekinked gasket as well. They replaced that quickly as well, with parts already in stock. Reasonable pricing and quick, professional service from the highly experienced owners. 10/10 recommend

Excellent business and service. We had a special clock worked on and are very happy with the…read moreresults!

From the owner: I repair, service and overhaul antique and contemporary mechanical clock movements. This includes:…read moregrandfather, mantel, wall, cuckoo and anniversary clocks. I also replace quartz moments in most quartz clocks. Please call me at 919-489-3406 and leave a message. I will return your call as soon as I can. Thank you, Jim Riggsbee owner/technician

Highly recommend. Bought grandfather clock at a great price. Arrived quickly. These guys are…read moreprofessionals. Will buy again from them.

I bought a Hermle skeleton clock for my husband last Christmas. He initially had some issues with…read moresyncing the time keeping. These very professional people talked him through the process a few times and eventually got it all on track. Occasionally it gradually loses or gains a minute or so but he now has rectifying this down to a science. We both really love the clock. Hubby enjoys winding the chains about every seven days! Will purchase from here again as product is excellent, support is stellar, selection great, and price very reasonable.

Disappointing order process. Tried to switch to a different more expensive watch and just no…read moreflexibility when the watch hadn't even shipped. Not a great customer experience.

purchased a 556i Alcantara strap, the CS team called to verify the order given my billing and…read moreshipping address were different- not a concern after a swift call the team shipped to my desired location. Strap delivered the following day given I'm just down the highway in the same state. The strap is of phenomenal quality/value for the price and seems to fit better than the standard leather strap that came with the 556i. I absolutely would return as a Sinn customer and would recommend to others as well.

What a great experience! They are very honest and professional. Originally tried to fix my watch…read morewhile I waited but needed more time. Was done in a very timely manner. This will be my go-to place for any watch/clock repairs. Thank you

We have a family cuckoo clock that hangs on the wall which we had bought on a trip to Europe over…read more50 years ago. It is a European clock with the original Dutch movements. A few years ago, it started to develop problems, running erratically and with the 2 drop weights which power the clock occasionally descending unequally. The time could be off by large amounts, even a few hours. In Dec. 2020, Clocktiques sent a technician, Jason, to our house. We told Jason the history, including the age, of the clock. He claimed that the problem was principally due to the fact that the 2 drop weights were not identical and he made an adjustment. About 6 months later, the same performance problems returned. I left my clock at Clocktiques for approximately 2 months and was charged a few hundred dollars for the repairs (I note that the charge for Jason's previous work was not reimbursed). For a few months the clock functioned well, but over the next couple of years, the issues not only returned but became worse: the clock would stop completely every few months, or so. I called Rick, the owner. I then dropped off my clock for several weeks at Clocktiques. They checked the clock and told me the issues were resolved. However, the problems returned. I decided to look for a different repair shop. In Sept. 2024, a shop in Raleigh told me that my clock needed a major overhaul. They opened up all of the internal workings, including repairing/replacing some of the bushings. The technician said that the serious problems had probably been present for at least a few years, and possibly much longer. After about 2 months in the shop and charges of a few hundred dollars, my clock is now running fine (and is under lengthy warranty coverage). I called Clocktiques demanding an explanation, but Rick was not able to provide one. I am deeply disappointed with the service I received at Clocktiques. While the shop carries an attractive and catchy name, my experience suggests otherwise. This is reminiscent of your taking your car to the mechanic when you hear a loud noise from the engine. The noise goes away for a while after you have paid a large "repair" bill but, then, months later, the car stops running as you find out you what you had actually needed was an engine overhaul in the first place.