Customer service is the absolute best. They were not able to repair my glasses, but reached out to…read moreanother vendor for me. And while the glasses were not able to be repaired the service received was appreciated.

Mom had a ring that had been run over by a car in her jewelry box for years. I heard about…read moreJohnson's from a friend who has lived in Cary many years, so decided to take the ring in and see if they could fix it. The lady that helped us when we left the ring made no promises, but said they would try. She was so kind! Today we picked up the ring....and it was even better than new!! Not only did they fix it, they cleaned it up and it was shining like new. She is so pleased and the people there are so helpful. I will come here for any repairs and even a watch battery from now on. A small but wonderful store with wonderful customer service!

Malik Godwin, under the business name The Horologist, serviced my grandfather clock two years ago…read moreand did a competent job. I have called, emailed, and submitted a form via his website. No response. If he's still in business, this is a good way to go out of business, if he's out of business he should take the website down. Very disappointed.

Previous repair service in 2016 was excellent and reasonably timely, but no longer the case in…read more2019: Both Bryan Smith and Malik Godwin (who was in training at the time) came to my home to retrieve an antique Grandfather Clock movement for repair on January 11, 2019, almost one year ago. Business owner Bryan Smith no longer appears to own or operate this business in Raleigh; instead the website https://clockrepairraleigh.com/ now indicates the new name "The Horologist" "Formerly The Clocksmith Raleigh". New Owner is listed as: Malik Godwin. Repeated phone calls, text messages and emails to this business went unanswered, until July, 2019 when Bryan Smith stated he was having significant health issues and to have patience which I have had up to now. However, January, 2020 it will be one year later, and I don't have my Grandfather clock movement, repaired or otherwise. It should be noted, the Raleigh BBB website needs to be updated to reflect the ownership change.

Excellent business and service. We had a special clock worked on and are very happy with the…read moreresults!

From the owner: I repair, service and overhaul antique and contemporary mechanical clock movements. This includes:…read moregrandfather, mantel, wall, cuckoo and anniversary clocks. I also replace quartz moments in most quartz clocks. Please call me at 919-489-3406 and leave a message. I will return your call as soon as I can. Thank you, Jim Riggsbee owner/technician

I found the assistance I received here to be extremely helpful. I have a pair of 14K gold hoop…read moreearrings where the clasp had broken. The owner here gave me feedback on how it can be repaired the cost. He even reattached it but recommended new clasp to avoid future issues. I appreciate the professionalism and Prevision Quartz expertise on this visit. I do recommend them for jewelry repair services.

Stopped into precision quartz to get my Movado watch battery replaced. They ended up finding a…read morekinked gasket as well. They replaced that quickly as well, with parts already in stock. Reasonable pricing and quick, professional service from the highly experienced owners. 10/10 recommend

I needed my platinum wedding set resized to a quarter size smaller, I was so nervous about it…read moregetting damaged. I went to 2 shops before Bailey's and was quoted around $400-$500. Bailey's did both rings for $200 and it was ready within the week, they did such an amazing job.

My salesperson was great and willing to help me pick out my Xmas gift. She explained the level of…read morequality I was purchasing and my different choices to pick from.

What a wonderful operation! David and Krystal were so professional and, most of all, kind. AND I…read morenow have a working dropleaf table, thanks to them. Highly recommend, 10/10, no notes!!!

Pender's did an amazing job restoring both a coffee table and a dining room chair for us. The chair…read morewas literally in pieces when they picked it up, and they were able to rebuild it, fill in a large section of missing wood, and match the color and texture of the finish so well that you would never know it had been damaged. The craftsmanship and attention to detail were impressive. They also refinished our coffee table, which had several drink stains on the surface, and made the top look completely new again. The final result exceeded our expectations. I would absolutely recommend them to anyone needing furniture repair or refinishing.