I love shopping in Sally's because they have a wide variety of products and if you have a problem…read moreyou can return it no problem. Now the reason for 1 star. I went to the Farmingdale store and was highly surprised to hear one of the young ladies (I think person in charge) using all types of profanity while talking to her co-worker (Yasmine, who was being very professional and trying her best to not to be involved, but clearly uncomfortable). The only reason I didn't walk out like the other customer was they had what I needed. She was very very loud to begin with, but as I stated before the profanity started (f---, s---) she could have expressed herself in a more professional manner, she was at work, the customers did not need to know how your night was or what your plans were for the weekend. Kudos on being the top store in the area, keep that up and you won't be for long but girl express yourself without the cuss words and bring the volume of your voice down to an octave that demonstrates professionalism your at work, I had to get off the phone because I couldn't hear myself think. I hope the next time I'm in that particular store there will be decorum and professionalism displayed or she's not there. Other than her, my experiences in other locations is great.

Small shop, but it has everything you need. Went there for the first time (and first time in…read moregeneral), and it seems like they have a good stock of everything. I went in there to buy hair dyes and toner. Usually, I buy my products at a local mom and pop shops in queens, but since moving out to LI, I had to resort to Sally's. Will I go back again? Heck yeah!! Oh and very friendly staffs! :)

I had a somewhat mixed experience. The initial interaction…read morewas very positive. Nydia was friendly and helpful, and even offered a solution when a new customer discount wasn't applied to my order. However, there were a few issues with follow-through and communication. After leaving me a voicemail offering to make up for the discount with an extra item, I responded, but never received a reply or confirmation. I did receive my order, but the lack of follow-up left things feeling unresolved. Overall, a good first impression, but clearer communication and follow-through would make a big difference.

So customer focused. During this awful stressful time, they did everything to make my life easier…read more Ordered my color on the phone. Picked it up outside the store. What great service at a time when we need it most. Thank you

Long time don't come back here since last year . Today was my first time of the 2026 . This time I…read morewas disappointed. Low stock . Mostly make up like lip sticks, brushes , eye shadows....... Regularly I shop skin treatments and I saw only one type of face cream that I used to buy . I can understand that we can not find all item that we love , but , almost empty ? I don't know why , there were few people walking by isles and the line to cashier is ZERO . Nobody making line to pay . I never saw situations like today . I spent almost $300 and the cashier only me 3 little sample . I don't care about sample , but it really surprised me . They used gave clients , depending what amount they spend , some sample , cosmetic bag and what ever there are ..... The conclusion I got is the management is taking different way . Completely different as a lot of time I been there . And before writing this negative review , I read review from another costumer and they had bad experiences. That means , not only me had feeling . So sad .

I love the goodies that await and the sales, the staff is so fun and helpful. Great spot if you're…read morewilling to take a chance.

Amber took charge and ensured I had a great experience. All staff members were helpful.read more

Terrible customer service. I've literally never had a good experience here. Rude employees who…read moredon't know what they're doing and store is always a disaster.

This is honestly the worst drug store I've ever been to. I keep going only because it is walking…read moredistance from my house. The pharmacy in my experience on many occasions is rude and hostile. Mostly the techs as I haven't had much interaction with the actual pharmacist. I've had trouble coming here for vaccines, prescriptions and then today buying Sudafed. Today I told them I wanted the short acting Sudafed and I was informed that short acting Sudafed does not exist. I could choose between 12h, 24h, or 48h. I asked to see them and pointed out they were looking at how many tablets came in each case not how long they work. At this point she snatched them all from my hand and brought them to the pharmacist who told them I was right. Then she came back not apologetic but double the attitude and hands me the 12 tabs. I had to ask her twice for the 24 tab before she got frustrated and gave it to me. As a general store its is very slow and unorganized. The minimum time I wait to purchase an item is usually 15 min. I'm talking walk in grab a soda, wait 15 min online. I've learned to expect that and drive 15 min out of the way if I need a soda. But today's experience at the pharmacy, the smugness and hostility is what prompts me to write this review. Don't come here. It's worth the drive to go anywhere else

I received a notice on the Walgreens app that I needed to call about 2 of my prescriptions before…read morethey could be refilled. I have been trying to call for 3 days and have been on hold as long as 1 hour. No answer. Just endless inane music and being told how important my call is. Damn right it is important, it involves my health. Had to move my prescriptions because Rite Aid closed. Frankly, a closed Rite Aid provides better service than an open Walgreens. Guess I'll be moving my prescriptions again.

Needed to pick up a Christmas present, and not sure where I needed to go. As soon as I got inside,…read moreI was greeted and pointed in the direction I needed. One I arrived at the perfume area, a nice young lady could see I needed help and came straight over. I showed her a picture and away we went. She unlocked the case and told me that she would transport it to the register area. While I had to wait for a few minutes in line, I did notice that the weekend before Christmas, there were at least 6 registers with only three open... If you don't plan to staff them at the busiest time of the year, why even have them? Seems like they could use that space to sell more product. The girls doing the ringing up were all nice enough and I. trust I could come back and receive good service.

it's crunch time, thank you so much Ava for your help this morning. I had to call the store looking…read morefor a specific men's cologne. And she was so kind PATIENT and didn't make me feel like I was bothering her. I know it's such a busy time. I really appreciate it. She found what I needed and offered to keep it upfront so I could just run in to pick it up. Quite honestly I'm really not used to that kind of service anymore. So again thank you Ava.!

I went in for a facial (microdermabrasion)today with Maria and I loved it!!!Maria was very…read moreprofessional and would communicate and explain to me what she was going to do. I felt so relaxed and really enjoyed my facial with her. My skin felt great after and I would for sure go back with Maria for another facial. Thank you Maria.

I had my makeup done by Karen when I was a bridesmaid in my SIL's wedding last weekend. She did a…read morebeautiful job. I know what I like, so I quickly explained to her my preferences (matte complexion slightly darker than my natural skin tone, rosy cheeks, light eye with tight black eyeliner on top and inside of bottom, mauve lips) and with those notes she executed perfectly. I loved my makeup, and it looked great for 12 hours. I was excited to add another Karen Loree lip gloss to my collection!