We had an excellent experience with Dr. Willis and her team. Dr. Willis was so kind and warm to my father who was long overdue for a thorough eye exam. Her team found the perfect pair of glasses with the first ones he tried on. Thank you for the warm and attentive care you showed to my father...he can't wait to get his new glasses! read more

Came by to order contacts. Overall decent spot and very honest service. Unfortunately when I called at the end of the year they quoted me 1/2 the price of the actual contacts box. However they called me in January to explain the mishap. They could have very easily pretended it didn't happen. But we're honest enough to explain the situation. Pro tip: good place to look for glasses. They carry higher end brand like Oliver peoples and better read more

Dr. Kay (Willis) Wegman is terrific. I have been seeing her for years for some moderately complex eye issues. The staff is also wonderful. Whether you are a contact lens wearer or just starting to wear glasses, they will take excellent care of you! read more

Incredible service. Hands down, the best contact lens service in the area. Proactive staff, problem solvers and great customer service!!! Susan was an example of how to run a great business and take care of customers. read more

I was here this past Tuesday and I LOVED IT! Dr. Sullivan and staff were super sweet, informative and overall welcoming! Near the end of my appointment, the ladies at the front desk helped me pick out a pair of glasses and I'm super excited to pick them up soon! Will definitely be back! read more

Friendly, professional, convenient, clean and well run. I felt right at home from the moment I walked in the door. The kind hello and welcome in coming from the women working the front was a great start to my day. From the first eye exam to the final meeting with the optometrist, I felt really comfortable and less like I was being up-sold on different items or "optional" surgeries. I appreciated the help in getting my frames sorted and will certainly be using this location as long as I live in the area. read more

Doctor: Saw Dr. Schirner for an eye problem, not just a regular exam. She was very thorough and explained the issue well. Office staff: Was told at my appointment that my insurance claim would be filed since it was a medical eye problem. Called one month later and asked why the claim had not been filed -- they told me it HAD been filed; they said it was a problem with my insurance company. Two months later, I had my insurance company contact them directly. No claim had ever been filed. Office staff said they did not have my insurance information. Called office myself two weeks later ... they said they now have my insurance information, but they are very busy and will get it filed when they have time. They also said "it's a shame we didn't have your insurance information sooner." YES, it's a shame that I gave it to you two months ago and you completely dropped the ball. I'd give 4 stars for Dr. Schirner, but 0 stars for the office staff -- so 2 stars average. 0 stars for staff because they lied to me about the claim, they are "too busy" to file their routine paperwork, and now they are trying to shift the blame to me. They were great at collecting money at my visit, but now I'm unable to get that money reimbursed. Avoid them if you have insurance. read more

No stars! Two months ago this office charged me and my insurance company for contacts, first I was sent a trial pair. I had to wait six weeks before wearing the trial because I had eye surgery. Once the surgeon cleared me to wear them, I called to say I'm ready for the 6-month supply only to be told that they reversed the charges and I would owe money. This is incorrect because my card doesn't have a credit. When I asked to speak to the woman in charge of ordering, I was told she no longer works there. Furthermore, the associate I was speaking with NEVER apologized not took ownership of their mistake. I'm waiting for their business manager to call me :( So far, their terrible customer service is enough to keep me far away eventhough I live next door! read more

The ENTIRE team at The Contact Lens Center is top notch! They are efficient, thorough and a pleasure to be around. Great experience every time I've been there, whether it was my appointment or one of my daughters'. Dr Willis is, in my opinion, the best eye doctor we've ever been to. She has changed the life of our daughter, who saw 6 other doctors, in two states, before Dr Willis gave us the correct diagnosis. Dr Willis is a real winner in our book! HIGHLY RECOMMEND read more

Dr Kay is the BEST and she has an excellent team backing her up. These folks have gone out to their way SO many in times in the 15 years I've been going here! Can't say enough good things about these folks! I live over 5 hours away and still come back to see these folks for my contact and glasses needs!! Keep up the excellent work! read more

Best experience ever. The Dr and staff were amazing. I've had some vision complications recently, and they impressed me with their assessment and recommended course of action. I just wish that I had found them sooner. Dr Wegman is excellent and really cares and the whole team goes above and beyond to make you feel at home and solve your problems. read more

I have been going to Dr. Kay for about 15 years now. I started going to her because I could not find a doctor that could properly fit my contact lens. My sister-in-law told me to see Dr. Kay and she was sure she could help me. Dr. Kay is the best contact lens doctor in town! She will NOT give up until she has you fitted to your satisfaction. Her staff, especially Susan, have always been very helpful and professional. I have crystal lens I had put in about 9 months ago by Key Whitman and I am back seeing Dr. Kay to help me so I can be functional and read! Thank heavens for her expertise! read more

So - so. This is my third year going to them and this will be the last time. Dr. David Teed has always been great. He's always very nice and friendly. If it wasn't for the two of the staff there this place would probably get 5 stars. I never really had an issue up until last year when my glasses/contacts got shipped to the store vs my house - overall no big deal. It was not until this year that I decide I'm going to find a different optometrist to go to. I have a unique insurance plan (which has not changed in the last three years - so they have had the same information with no changes for the last three years) but suddenly it became an issue this year on what the insurance plan covered etc. I was TOLD by Beatrice (I believe that was her name) that the reason why I didn't have to pay for my eye fitting last year is because I ONLY got a glasses fitting and not a contacts one (apparently to her this was not covered under my insurance) and even after I told her that I received both glasses and contacts last year she still disregarded what I had to say and was persistent in charging me for something that was already covered under my insurance. Needless to say I called my insurance and confirmed that it was covered, meanwhile she laughed with her co worker as I used the incorrect terminology stating that it was an "contacts fitting" vs a "contacts eye exam". Her co worker talked to my insurance company and in fact it was covered and they took off the fitting charge. Word of advice is to make sure you know what your plan covers before you go otherwise they'll mistakenly charge you for something that should be covered under your insurance. Now i don't think they did this intentionally however they need to listen to their customers and not be rude and laugh at a situation like this while I'm not the phone with my insurance company. All in all I never received an apology from them two and all I got at the end of the day is "this was a misunderstanding" with a little attitude. The rest of the staff there are great - really nice friendly and kind. *This review was also written 3 weeks after I had my experience there - so this is not a angry review written in the moment. This is just an honest review from my experience there this year. read more

Dr Wegman and the CLC Snider Plaza are AWESOME. I stilll come back to them from the UK, where I now live, everyone is SUPER friendly and efficient, they really know their stuff and one never gets service or care that is in any way below par. CANNOT RECOMMEND HIGHLY ENOUGH. there is almost never a wait (OK 5 minutes) and their eye care in every way is exceptional and thorough. Whether I need glasses or contacts they are spot on ( and Dr Wegman will mot let you out of htere is a bad looking pair of glasses). Not just five star, ten star. THEY ARE ALL WONDERFUL. Cheryl B. read more

All I have to say about this place is TERRIBLE customer service. I will never be coming back and I hope no one else does until they have a word with their front desk workers. Worst experience here ever, all they want is your money. read more

C-L-C is the best of the best! Totally love them and would definitely recommend anyone that is looking for a caring, professional and excellent team of Optometrist. Actions speak louder than words. Highly recommend them, so give them a call and schedule your appointment today. :) read more