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    The Dallas Shutter Company

    4.4 (10 reviews)
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    Thank you again Cheryl. Greatly appreciated.

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    Review Highlights - The Dallas Shutter Company

    I've worked with a lot of contractors over the past year and Matt is by far the best to work with.

    Mentioned in 9 reviews

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    Your Home Expert - Your Home Expert offers a variety of remodeling services. We can renew your home making you feel at home again. Call us today!

    Your Home Expert

    (70 reviews)

    The owners reached out upon my updated review. After a few years, Alex worked with me to remedy the…read moresituation in a way we both believed was fair. It's not very common for a business to stand by their work even years after it was done.

    YHE actually should stand for Your Home Exploiter…read more I have only one regret in this life, and that is letting this company into my home. From the very beginning they rush you, make you sign something to only work with them (sketchy, red flag) and then they do mediocre work. They're going to take advantage of you and your home when you're in an emergency type situation. As immoral as they come. They messed up my bathroom tile, then made me feel bad when I asked them to do it right. As if I was asking too much when they didn't do it right in the first place? They also installed a random circular silver drain in the shower, when I asked for and ordered a square gold drain. Hello? The owner, Michael, simply chalked it up to "hiring workers that don't speak English." If that doesn't tell you all you need to know... The attention to detail and doing a decent, not even good, job is just not there. They didn't finish caulking behind the toilet or on top of the counter. They scratched the paint off of 3 doors, and refused to compensate or correct. They got dirt all over the walls and even got paint on my front door and hallway tile. They littered cigarette butts and a giant sponge (???) in my front yard. They left an entire garbage can of trash in my front yard. They even messed up my garage door, when that is an area of the house they were NOT authorized to do ANY work in. Who knows where else they were messing around while I wasn't home? When I asked them to remove the master toilet, I specifically and repeatedly asked them to cover the hole in the ground. When I arrived home two days later, I walked in to find the sewage hole completely gaping open, releasing toxic sewage fumes into my home and bedroom. Unbelievably thoughtless, careless, and downright hazardous/dangerous. They started trying to charge us hundreds of dollars at the end for things we already discussed, and then when we tried to talk to the owner, he basically said he'd just hand us over to his lawyer. He knows he is taking advantage of us, so he didn't want to discuss the money details with us. You can see in the attached videos/photos that they also threaten to take legal action against us, should we post an honest review. They don't have any basis to do so, but just want to scare customers into silence. That's why they don't have any other bad reviews on here. It's too late for me, but please, save yourself. Find another company.

    Bloomin' Blinds of Celina - Completed repair

    Bloomin' Blinds of Celina

    (16 reviews)

    Very expensive for what you get…read more About a year after installation, the remote for one of our shades stopped working. When I contacted the company, they acknowledged that they had seen this issue with other remotes from the same timeframe. Instead of scheduling a service visit, they simply sent me a link to purchase a replacement remote along with instructions on how to pair it myself. I appreciate receiving the instructions, but I paid for a premium product and professional installation. I don't think it's unreasonable to expect some level of customer support when a known issue occurs. What was most frustrating was the lack of communication--I had to call more than 10 times and send multiple text messages just to get a response. If this is a known problem with the remotes they supplied, I would have expected them to stand behind their product and take care of syncing the replacement remote themselves, rather than leaving the customer to handle it. For blinds that cost around $1,200 a window with faulty remotes apparently, I expected much better customer service and post-installation support. Based on my experience, I can't recommend them.

    I decided to have black out shades installed in bedroom. I placed order on 8/2 and told 6-8 weeks…read morefor order to come in. Shades were not installed completely until 12/7. Communicating delays would've been great versus leaving me in the dark or showing up empty handed. When I questioned the gap in installation, Javier advised my window border was uneven (six other windows in bedroom are okay). Shades should have been installed flush regardless. Sunny days shows true workmanship creating a huge eyesore. I cannot recommend Bloomin' Blinds due to poor communication and felt blown off over issue with installation.

    Classic Home Dallas

    Classic Home Dallas

    (26 reviews)

    We have two very large windows with eyebrow arches on the front of our house that we wanted redone…read morewith Plantation Shutters. We had regular faux wood blinds on both windows prior, but were never fully satisfied with them. They didn't cover the full window, but they were the best we could afford at the time. After perusing reviews on Yelp we decided to give JR a call and he came out to the house. We were a little surprised that he only had one sample to show us. He only uses the Norman Blinds, and they don't have the traditional vertical bar that enables opening and closing. We really liked JR, though, and decided to go with the Norman Blinds, even though they were a little different from what we had been expecting. One cool thing about the Normans is that you can close the bottom 1/3rd portion of the blinds while leaving the top open, which is nice when you want some light but don't want people outside to see in. We also have two very skinny windows which border the sides of our front door. Very creepy to have people look in the windows at you (and they do!). We ended up ordering shutters for those as well. It took a couple months for the blinds to come in, but the guys who came to install them did a fantastic job. They even wore foot booties so as not to dirty my white carpet. They were very nice and respectful. Once up, the shutters looked awesome. We love them. I love being able to close them tightly at night and love how dark the bedroom stays in the mornings. It actually is much nicer *not* having a vertical bar running up the blinds that obstructs our view. I plan to eventually have some of our other windows done as well, as soon as it's in the budget. Our experience with JR and Classic Shutters was a very good one.

    I ordered and paid in full for custom drapes and shades in July and after numerous inquiries, still…read morehave no information as to when I will receive them. Calls to the store state that they are temporarily closed and mailbox full.

    Southwest Interiors Window Coverings

    Southwest Interiors Window Coverings

    (55 reviews)

    Lakewood

    SW Interiors truly went above and beyond with a shade project in my home. I originally purchased a…read moreset of light-filtering panels a few years ago, but had a contractor recently damage one of them. When it came time to replace, David made it a priority to ensure the new panel matched the look and feel of the existing one. He not only covered the additional cost involved in making that happen, but also added valances to address a mounting gap caused by a change in manufacturer. As a result, my shades were not only restored to their original quality, but the overall design now feels even more chic and elevated than before. The solution David provided speaks volumes about the integrity of his company. I will absolutely be using SW Interiors for future design projects and highly recommend them to anyone in the market. 10/10. Thank you, David!

    David has many happy customers but he wasn't the right fit for us. He didn't take time to get a…read morefeel for what we were looking for or give me the time to look through sample books. He seemed to be in a hurry, rushed through the consultation and made me feel pressured into making a selection. David was rapid fire in the way he presented the fabric samples making it a very frustrating experience. He seemed to think I didn't like anything he was showing me, and said so, but really I was just confused, he was was not giving me time to look at a sample before he assumed my feelings on it and quickly pull out another sample. I'm not very demanding, I worked public service for most of my life and want to be kind to others working in customer service, but the customer service I got from David was just very weird, upsetting and stressful.

    The Dallas Shutter Company - shutters - Updated August 2026

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