My car and I have had a rough year - apparently it thought it was auditioning for a demolition…read morederby. After two minor accidents in less than six months, plus an unrelated power window issue that started before the second accident, I can't say enough good things about James and everyone at Mr. Cool's Collision. From the very first interaction, the whole team made a stressful situation feel manageable. They were warm, responsive, and genuinely easy to work with, and both repairs were finished ahead of schedule. Each time I picked up my car, it looked fantastic - clean, restored, and like nothing had ever happened. What really set them apart, though, was what happened months later. About eight months after my second repair, I was still dealing with the power window problem. Since it had nothing to do with collision work, James could have easily brushed it off and sent me elsewhere. Instead, he took the time to track down the issue and made sure my windows were working again. That kind of follow-through is rare, and it meant a lot. After a bad experience at a chain auto repair shop, this level of honesty, care, and accountability was an enormous relief. If you're a woman who's ever felt dismissed or has been taken advantage of when it comes to repairs, you probably know exactly how much that matters. If you're ever in the unfortunate situation of needing collision repairs, I highly recommend Mr. Cool's Collision.

My Toyota 2009 Yaris driver's side door was 'crunched in' by a motorist while in Dothan, Al. After…read morean ordeal (almost one month) dealing with the other driver's insurance company (which wasn't very 'progressive') to repair my car, Peter at Mr. Cool's Collision immediately got to work restoring the door ! I'm very impressed with their time table, and taking care of getting my only car back to normal --- actually they made it better than it was before the accident ! Incredibly, super-satisfied with their performance and customer relations treatment toward me first of all, and toward restoring my vehicle.Not just doing what is generally expected by a repair center, they (Peter and JR) went beyond all my expectations ! They even cleaned my car outside and INSIDE ! Such service in today's world is extremely rare, and wonderful. Sincerely, Croxton

Fair price, fast and excellent work. Had a dent from unknown origin. A lot of hand work to…read morefix...not just pulling it out.

Hit some curbs with front low air foils and also tire spokes causing scratches and gashes due to…read morelousy visibility on new miata. Repaired perfect and price was very very palatable and same as estimate. Great experience.

Greg does a great job and removed my dings in about 30 minutes and had very competitive prices.read more

Greg did a great job taking a dent out of my hood. Very pleased with the result.read more

Had an appoitment at 12:30 yesterday. Showed up a few minutes early. No one was there. So I…read morewaited until 12:30 and still no one. Went and knocked on door and tried to call them. No answer either way. I waited until aftr 1 pm thinking maybe they had gone to lunch and were running behind .....they never showed up. It is call by appointment which I did.

Waited several hours for them to pick up my car for detailing. They never showed up and I never…read morereceived a txt or call to let me know they weren't coming. It took a couple of calls and txt the followings day to hear back from them, just to be told someone didn't show up for work. This was after I had paid them a $100 deposit.

Very reasonable ($400 less than next quote). Did great job and a day sooner than expected. Just a…read morewarning, if you call and immediately get a message that says "the voicemail box has not been set up", call back it just means they're on the phone. Highly recommend.

Jerry worked me in to get some paint work done and was very reasonable on price. It was after the…read moreshutdowns (2022) and when it was hard for many reasons to get work done in a reasonable amount of time at a reasonable price. I had people that were too busy to do it and others that were asking a small fortune. The finished product was as priced and the paint finish was top notch and blended into the existing color great! I got top dollar when selling the car because it looked so good after Hi Tech's work on it. The clear coat finish on the hood and top of the Honda Odyssey was trashed from sun and poor quality paint used by Honda that year. Looked good as new when I picked it up. Using Hi Tech whenever I can.

Excellent work, timely and very clean upon return. They fixed a loose trim piece that wasn't part…read moreof the repair. First class.

The folks at Donnie Hitch did a great job on our two older cars, which are often more difficult to…read morework on, because it's harder to match the original paint that has faded over the years. Their pricing was competitive (we were paying out of pocket instead of using our insurance) and they kept to their quotes! They even threw in a car wash and vacuuming. I highly recommend them for body work on any type of car--new or old.

Fit me in their schedule, did a great job, a/c works great!!! They are friendly, honest, careful…read moreand skilled!

Ok. I have a transmission issue…read more Brought it in to determine the root-cause. They found an old (not cleared) thermostat problem that I fixed a year ago. It didn't totally close, thus not allowing the Cat o get up to temperature quickly enough. I replaced for $25 and 45 minutes, easy. Check-engine light disappeared. But obviously the code locked in. And also they said I needed a full replacement transmission. Which I don't deny may be required. , sorta. I am 71 years old, done professional car work since 17. The ONLY reason I am not doing this myself is age. But that said, before I would tear down anything I would already know what component is bad. A valve, cam sensor, etc. My symptoms are of a valve-body stuck valve, causing the clutch(s) to not fully engage. Thus I wanted a more concise explanation for why I should give them $5,000 - $6,000 to replace the entire Xmission. I really should have had a talk with the trained mechanic that could go into depth about the detailed reason it is giving me problems. But I got the worker at the register explaining the estimate to me. I have 100% confidence she has ZERO true mechanical knowledge/training past what to say. She should have called the Tech to talk to me. Had that happened I would have set an appointment to have it replaced. But given the weak thermostat ($330) ghost diag, I had zero confidence about the rest of their work. Reminds me of "give a kid a hammer and everything looks like a nail".

Steve did a fantastic job with many small dings and a dent in one of the doors of my Subaru…read moreForester. I am very pleased with his work. He arrived at the day and time we'd set up, on time, did great work, and was reasonable on the price. Let me say that I am pretty picky and hard to please, so it says a lot when I'm happy with the service I received. I highly recommend him, I will recommend him to my friends, and I will gladly use him again should the need arise.

I had a crease in my door. No Evi-Dents was quick, quality approved, cost effective, and the shop…read morewas clean. I will definitely be recommending this shop to anyone who needs a dent removed in Delaware. Awesome work!