You know that feeling when you walk into an office, see the bright smile of the person at the front…read moredesk and immediately feel a little more at ease? That was exactly how I felt walking into Park Family Dental. And for me, that's a BIG deal because I have pretty extreme dental anxiety from a childhood dental trauma. I originally went to Park Family Dental for a cleaning and a cosmetic consultation with Dr. Long, who I had researched extensively beforehand. The practice already had thousands of amazing reviews, but what really stood out to me was that Dr. Long is the only AACD Accredited cosmetic dentist in the area. That was especially important to me because I knew my case could be a little more complicated due to my childhood injury, and I really wanted someone with that level of training and expertise handling the cosmetic side of my treatment. My hygienist, Catalina, was so sweet and patient. She knew how nervous I was and made sure I was comfortable and relaxed the entire time. As it turned out, my case was definitely more complicated than I expected. What started as a cleaning and cosmetic consult uncovered a longstanding infection that I had absolutely no idea was there and ended up requiring some pretty extensive dental work. Being a medical professional myself, I was immediately impressed by the level of clinical expertise in this office. They were able to do a 3D CT scan right there, and I was able to consult with Dr. Macedo, who specializes in endodontic procedures. I ultimately needed multiple root canals as well as an apicoectomy with bone grafting. Dr. Macedo and her assistants, Miranda and Mary, were amazing. I honestly never knew it was possible to inject dental anesthetic without feeling a thing until Dr. Macedo did it! She and her team were incredibly gentle, patient and thorough and somehow made procedures that sounded absolutely terrifying to me go incredibly smoothly. Once all of that was taken care of, Dr. Long and his assistants Katia and David worked on the restorative and cosmetic part of my treatment, including the numerous crowns I needed. One of the things that really sets this office apart is that they have an on-site dental lab, which meant their ceramist, Lance, was able to be directly involved in creating my final smile. Lance is truly an artist. He and Dr. Long personally worked with me to make sure we got the shape, color and overall look exactly where I wanted it. I am honestly in awe of how my smile has been transformed. After everything that needed to be done, the final result is more than I could have hoped for. I won't go so far as to say I actually look forward to going to the dentist , but in just a few short weeks, the entire team at Park Family Dental managed to put fears I've had since childhood almost completely at ease. Considering they got me through root canals, an apicoectomy, bone grafting and extensive restorative and cosmetic dental work during that time, that is saying A LOT! I really can't say enough about this office. From Loyse at the front desk, to Catalina, Dr. Macedo, Miranda, Mary, Dr. Long, Katia, David and Lance, I felt like everyone genuinely cared about both the medical outcome and making sure I was comfortable throughout the process. If you are looking for an exceptional cosmetic dentist, have a complicated dental case, or are someone who has dental anxiety like I do, I cannot recommend Park Family Dental enough.

Tooth ache appointment but was pressured for up sale cosmetic stuff, no follow up ? Felt like i was…read morenot a patient just a revenue generator that week.

DO NOT GO HERE!!!! this place has the worst customer service ever. they were extremely rude to my…read morefriend who got a tooth fixed and a week later it broke and she wanted to get it redone. she paid 400$ to get it done the first time and then they tried to make her pay another 500$ to fix it after it broke. the staff and the dentist himself were unprofessional. take your service somewhere else, LITERALLY anywhere else than here if you want proper dental work and a professional staff.

My wife had a tooth extracted and was told she needs to take antibiotics and they would fax the…read moreprescription to the pharmacy right away. Two hours later, Thursday around noon I called them. We will fax it now, three hours later I called again. Same answer. Next day 9 AM I called again sorry will send it I confirmed all the information of the pharmacy with them. 3 PM still Nothing, I asked for the manager to call me. Today Saturday they closed but I called their service to cancel my appointment, I am going back to Fantastic art dental, they are smaller but reliable. Today the service said that they will contact them right away.

I have been a client for over 10 years, and have seen the decline since Dr. Ashton retired and sold…read morehis practice. It has become nothing but push, push, push for additional services other than typical twice a year cleanings. I like Dr. Mourselas and think he is a good dentist but ... I echo the sentiments of Stephanie G, Abigail K, Kjellaug Y, and Pete M. The first cleaning I had with Hygienist Alyson (a year or two ago) went the same as Stephanie describes - - Alyson was rude, unprofessional, condescending and has a nasty bedside manner. She is not pleased to have to deal with any medical issues a client may have. Due to vertigo and sinus problems, I am unable to be reclined back as far as she would like, yet she has no concern for anything but her own comfort. Likewise, the appointment setter, Claudia, is rude and obnoxious, stating that she told you something last time you were there, when she DID NOT. I was called less than a week before my six month cleaning and told that it would be a deep cleaning as discussed. They "mentioned" wanting to do it; but I NEVER AGREED to it - - and now they say they will no longer treat me if I don't have it done. I asked to speak with the dentist by phone and was told that I would have to make an appointment to see him in person, rather than a telephone call. I really only wanted to speak to him further about the procedure itself and privately question his staff's behavior, but because of Claudia's rudeness and pushiness, I decided to come here to let everyone know about my feelings publicly. Additionally, during the last visit, the dentist mentioned a small light colored area near one of my teeth near the gum (it has been there for years) and the dentist gave me a card to go see his buddy, a dental surgeon, to have a look at it. Two years ago, they stopped taking my insurance (claiming it was a slow payer), but I loyally stayed with them, and submitted repayments to my insurance myself for reimbursement; so now, all of a sudden, Claudia calls me a week before my appointment telling me I have good insurance and it will only be $35 for the deep cleaning. Furthermore, they will no longer treat me if I don't get it done. Could it be that they lost so many long-time clients they decided to again take my insurance? Working the system much? Poor business practices at the very least.

Dental Hygienist Alyson was Extremely unprofessional and unpleasant to work with she was grossly…read morecondescending!!! She lacked organization and was all over the board. Made my simple routine dental cleaning process a nightmare!! Gulfview Dental has always been highly recommended but hiring this girl makes me second guess the entire practice. Cautioning all my friends and family to steer clear!!!

Here's a polished and heartfelt version of your message:…read more I just have to share how incredible this office is--from the staff to the doctor, every single person was amazing! They were not only welcoming, but also truly honest and compassionate. A special shoutout to the wonderful woman at the front desk Ana.. so knowledgeable, attentive, and helpful. She walked me through the Care Credit process step by step and made everything feel so easy. And the doctor... just wow. So thorough, so caring. While other offices wanted to remove my tooth, she took the time to save it. I was so moved by their dedication and kindness that I had to come back with flowers. I'm beyond grateful for the care I received. Thank you from the bottom of my heart to the entire team! THANK YOU!

This practice is a total scam. My mother was told that her estimated cost of treatment was $647,…read moreyet when Dental Speciality Center of Naples submitted the treatment plan to Aetena, the Dental facility charged $1,763. Upon further investigation, it became apparent that Dental Speciality Center of Naples is well aware that Aetena doesn't look into the charges and doesn't care if they exhaust the patient's dental benefits, as they are focused on being reimbursed for more money than they should have. They are robbers. Absolutely do not go to this facility.

I was a new customer. Made an appointment for a tooth that I was having pain with.Went in 10…read moreminutes early. Receptionist told me I didn't have an appointment. Then another one told me they tried to call me the day before and I didn t answer my phone.I told them I never got a call. They called the WRONG number! They gave my appointment to another customer!!!! They then told me they could see me later that day!!!! It was their fault they wrote my number wrong. Will not ever go back there!!!!

I wanted a simple tooth extraction their pricing was 1-3 thousand dollars!!! Who in their right…read moremind would pay that much just for a simple tooth pulling ! The staff was nice of course but the pricing nahhhhh they are def scamming the older people

I am a new patient at Harbor Dental and Kendra Cruz is my dentist. I had a molar break off at the…read moreroot. I was pleased to find a dental office that was on my out of state. I can't say enough about the excellent care i am receiving. They are communicating with my physician in Port Charlotte as to my specific health concerns. They go to great lengths to make sure that my visits are as pleasant as possible and I am comfortable. Exceptional service all the way around. It's like I am flying first class on an airline. I am totally blown away by the waiting room. Those are real orchids. The wall of imported marble. The interior designer did an outstanding job throughout the office with artwork and decors, creating a relaxing environment for the patients as well as the staff. Beyond exceptional in every way!

I cannot recommend HABOR DENTAL- Makaela Manner Kunstler, DMD based on my experience. On three…read moreseparate visits, I was charged for services my family and I did not request or authorize. I stated clearly -multiple times- that I only wanted basic X-rays and cleanings covered by my insurance for my family members, as we have good dental health. (We had full mouth X-rays at another office. Insurance only pays for these every 5 years. Harbor Dental had the results from all 3 of our family members, and before making the 1st appointment, I was assured this would not be a problem, this was just the 1st incident that I disputed). Despite that, additional services were added to the bill without prior discussion of cost or informed consent. Patients deserve transparency and respect for their preferences and coverage limits. If you go here, insist on a written treatment plan and itemized estimate before any work is performed, and verify coverage in advance.

Dr Rick and Maria aside from being very competent and professional are extremely considerate…read more Their office manager Kim is very helpful and knowable with navigating our insurance My wife and I have been patients for about 3 years and definitely recommend them to anyone looking for a dentist!

A wonderful staff and very caring Dentists. I have been very pleased with their work. Thank you…read morefor taking care of me!

I wanted to do clear braces for some twisted teeth and researched dentists with advanced training…read more The first dentist and his entire staff were high pressure trying to get me to commit on the spot to the comprehensive and most costly Invisalign package as well as other dental work. Went to Dr. Bachmann and she was no pressure and said the moderate Invisalign package would do what I wanted, which was also less costly. She did a great job and my teeth came out perfect. I am no longer afraid to smile and wonder how many dates I would have gotten if I had Invisalign done when I was young!

Be very aware of this dental practice if they are listed as "out-of -network" with your particular…read moredental insurance program. My experience with their practice of not checking with my insurance to determine if their diagnosis would be covered with my policy before having a procedure performed was costly and neglectful on their part. My assumption that the patient should be informed by the dentist of their business practices and provided with the option to refuse treatment that would not be covered was obviously wrong on my part! I would not recommend anyone to use Estero Dental Care based on my own experience.