It's okay. I should not have to rinse off my car at home after their rinse. That's ridiculous.read more

At first I was impressed by how clean the place was. That quickly changed after seeing how many…read morequarters I had to keep putting in to keep it going & what a horrible job it was doing. The wash didn't even come close to getting clean. The spot free was a joke. My vehicle & windows were covered with spots!!! After spending $$$....never again!!!

went into self wash bay. advertised 5.00 on machine. used credit card. They charged by account…read more10.00 for a wash. They are rip offs. I will never go back.

Great Carwash Club! I like the idea of using washes in other towns. Taylorville's new wash does…read morean excellent job.

Facility is closed for repairs too often. Normal, IL…read morelocation recently stopped using top brushes to clean our Honda Odyssey with factory installed rack even though we have run it through that facility for almost 5 years without any problem. My complaints have been without success.

This place is run down and busted. The soap is never totally rinsed off. The employees are hanging…read moreout in the office. Dirty. Trash everywhere. It just needs attention. Not worth the money. We detail our truck every weekend. And we run through the wash once or twice a week to get the salt from the roads off. Sometimes it's not even open when it's suppose to be. Disappointed bc there's 2 on my way home from work and they're both garbage. We went back to our other car wash. And it's 10 min further from my home.

I went there again today. The washing of the car was fine. Their vacuum cleaners are worthless…read more They are big and silver, they are better off storing grain for the farmers.

This car wash just doesn't get the car clean. The bug prep cleaner is a great work out but doesn't…read moreget the bugs off. Maybe they've changed the product from last year or dilute it too much? The running boards and back window of my SUV don't even look like they've been through a car wash when I'm done. They had no detail bottles or rags available and ask that you limit your vacuuming time to 10 minutes. Complete waste of money. The kids who work there are friendly and nice.

Just paid for full service but was surprised to see that ALL vacuums were gone. I asked the staff…read moreand they said there was a fire and there has been any vacuums in days. I told them it's misleading to customers who are expecting they are paying for vacuums too. They said their manager just ignored customer complaints. They should have atleast put up a sign. BAD WAY TO OPERATE A BUSINESS!

Awful customer service by Keith, was surprised by 69.98 charge, wanted to remove a car that i no…read morelonger have, he forced me to cancel my membership, no refund. I've cancelled all together 3 memberships today for a loss of $112 that I will dispute. Additionally their website did not allow me to remove my credit card information. Terrible experience.

Purchased one of the more expensive car washes the other day and it was amazing! Grace was very…read morehelpful and kind as she guided me through the car wash and my car was left spotless! Great customer service and washing services!

I just stopped by the North Main St. Rain Storm Car Wash today for a quick wash to remove some road…read moregrime and mud that was splashed on the car in road construction. I try to keep our car clean but not always possible. I purchased the $8.00 wash to remove the splashed mud. After the wash I noticed that at least 50% of the splashed mud was still there. I went right back to the office to show the attendant. Here was his answer. "yes sometimes the dirt/mud doesn't come off and is baked on That's why we have spray bottles and rags" If I had wanted to hand wash my car I would not have paid any amount to have you car wash wash my car. I believe that will be my last trip to your business. This is terrible Customer Service.

I've never seen such a long line before in my life. The equipment is solid, and priced reasonably,…read morebut seriously, what is up with that line? There is plenty of space admittedly, so you aren't stuck in the middle of traffic, but I'm sure there are other options in Bloomington. I can't say much about car washes. It got my car clean? All I can say is that this is a solid choice and that you are probably thinking too much if you are looking at Yelp reviews for a car wash... like I did lol

I got the ARM premium membership and cancelled almost immediately. horrible service. washes with no…read morerinses so I have to wipe suds off my car. So many times. The carwash would be open with no towels in sight. Three vacuums in the actual track just don't work and the self service ones are no good either. i have proximity to all three in Bloomington normal and honestly, all three suck majorly. How can the service be this bad? This has to be a racket.

I have come to this business many times over the years and notice when the college kids go back to…read moreschool the service takes a nose dive straight down! I just came from there. I waited 20min line. I watched as several vehicles ahead of me got their vehicles vacuumed and noticed the rugs were not being taken out and washed. None of them. I purchased the Imperial package. I expected my rugs to be washed not just vacuumed so I asked if the rug washer was broken. The man closest to me turned to me and said, "What?! What?! Are you questioning my methods on how to do my job?!" I replied, "I was simply asking if the rug washer was broken." He was rude and very upset I asked this question. I said it kindly and honestly. No sarcasm or tone in my voice. Then at the end of my service this is what I'm left with.

Paint on my suv has been scratched terribly. Unfortunately, there is nothing that can be done but…read morepeople should know that touchiness automatics are only acceptable to keep paint quality. I regret my decision to try this place.