TEACHERS in Berks Trust BE AWARE...They may wave the copay, but they do not use the same agreement…read moreas the primary care locations. A 10 minute visit with a covid and flu test cost me $183. They did bill me for a $40 co-pay which I was able to have fixed, but that was still a $143 visit! They sell Care Now like our office visits that have a waved copay and quest labs, but the copay was on the bill, and they do not have the same agreement with the labs as their other primary care locations. There is no benefit in choosing these locations over an urgent care. All of this being said, I did like the Doctor. He actually was great with describing the pricing on the prescriptions, I am sure if he had known what the labs would have costed out of pocket he would have shared that information.

St Luke's Walk-in on Stryker's is an excellent facility. The staff are professional, thorough and…read morepleasant. I highly recommend this location.

Our family has been under the care of Dr Manja for at least 15 years. Dr. Manja has the distinction…read moreof having extensive experience and attentiveness in both urgent care, and as our Primary Care Physician. He always treats our concerns seriously and brings resolution. The PAs are very adept and experienced in caring for each patient with skill and knowledge. The most comforting aspect is their determining what follow-up care is needed, even for some serious conditions that our family and friends have experienced. The office is impeccably clean and beautifully decorated for a peaceful feel. The staff is efficient and attentive, giving confidence that our concerns will be answered and attended to in a timely manner.

Doctor gave me a 5 minute diagnosis and left! Really? Cold! When I got home 4 days later, my doctor…read moreasked why I wasn't given an intravenous if I was severely dehydrated? Plus I was positive for COVID. This place is a joke!

Opens at 8am??? Still waiting at 8:15 for 1st person be checked in/seen. 2 women at intake…read morechatting away with a room full of patients. Do not recommend.

Patient First is a poor excuse for an urgent care facility. They don't respect the fact that some…read morepeople experience stress and anxiety at times causing blood pressure to go up. They make you wait way too long and each time someone new talks to you they aren't willing to do what is in your best interest.

I went here for stitches. I had Alex do them and she was great. Really personable and helped me a…read morelot. The nurse as well was nice!

Not open on Saturday's or Sunday's...are you kidding me. Absolutely useless. Why call it Urgent…read morecare when help is needed on the weekends and then your only option becomes the hospital's emergency room!!!

Dr Chera made my visit stress free and answered all my questions…read more I would recommend him highly No pain and much gain Mellissa was also a great help in navigating all my insurance issues They both worked very hard to get my work covered I would definitely recommend the whole group

Dr. Andrews is knowledgeable, compassionate, and an excellent physician, but unfortunately the…read morequality of care is overshadowed by the way this office is managed. The office staff often seem disengaged and indifferent, and while management appears to acknowledge concerns, there always seems to be an excuse for delayed test results or poor communication. If all you need is an annual physical, you may have a fine experience. However, if you have a medical issue that requires a treatment plan, imaging, follow-up testing, or timely communication of results, I would strongly recommend looking elsewhere. I experienced significant delays in receiving important test results. I was required to schedule a telehealth appointment just to review them, only to wait more than an hour past my scheduled appointment time for information that could have been communicated in a brief phone call. It gave the impression that access to my own health information was being tied to a billable visit rather than prioritizing patient care. Good medicine requires more than a good physician--it requires an office that communicates effectively, follows through, and respects patients' time and health. Unfortunately, that has not been my experience here.

I went to the emergency room the day before Thanksgiving. I was taken in right away, no issues…read morethere. They tended to me almost immediately because I was feeling very dizzy. The staff was tentative and super friendly. I can't say enough about how nice they were to me considering it being Thanksgiving Eve. I have been here a few times before with my daughter and they were always nice to us. I don't go to the emergency room often but I won't hesitate to go back here. They were in order and fast. The doctor was knowledgeable and the care they gave me was immediate!

Tonight I went to Warren campus I had the female doctor which was really great she was and then my…read morenurse was Casey she was really good I had a boil or an abscess under my arm and they both were very very great with me I couldn't ask for a better nurse or doctor thank you both for helping and taking care of me the way a patient is supposed to be taken care of you guys are both the best thank you Misty

DO NOT GO HERE! WOW…read moreI couldn't agree more with the other reviewer! this place is ABSOLUTELY ridiculous!!! They are not "in network" with anyone so they will try to charge you an insane amount! My experience was similar to the other review. I was visiting from out of town and got food poisoning that lasted over 5 days so I sought a medical opinion. WHAT A JOKE. After calling to confirm that they accepted my insurance (they lied they are not in network) and telling the woman that I would be there in about 15 minutes I arrived to a silent, dark office. The woman told me the doctor was on his way (they must not even have doctors on site). A young doctor in his late 20's early 30's shows up and uses his phone as well. He told me the same information that I found on Webmd and advised me to drink gatorade. He didn't perform any medical services. Although he did, write me a script for a prescription that Walgreens does not offer because it was too small of a dosage, so I got something over the counter. A couple weeks later I get a bill in the mail for over $1000!!!! FOR WHATTTT? Don't go here, you are way better off going to the new St. Lukes Anderson Campus for exceptional help.

The WORST experience I've ever had at an urgent care center! Had to go on a Sunday due to a very,…read morevery painful rash in my scalp, in front of my ear and on my face. When I got there, only the receptionist was there. Dressed in plain clothes. She said the Dr. had just stepped out and will be back in about 10-15 minutes. Shortly later, she showed me to an exam room. The doctor came in, also in plain clothes. Shook my hand and said he was the doctor. Took a look at the rashes (all on the same side of my head) and said he wasn't sure what they were. I told him they were very painful and that I had severe pain in my ear and thought it was shingles. He said, possibly. He left the room to "write me some instructions". He left the door open and as I peeked around the open door, saw him on his smartphone. He came back into the room, with no written instructions, with his phone lit up. I am sure he was trying to see if they were shingles. He again said they "seemed" to be shingles and to follow up with my GP. Wait...what about the severe pain I had in my ear? Wasn't he going to give me any meds? He said, oh, take Motrin and I'll give you some drops for your ear. First thing Monday morning I called my GP. Couldn't get in until Tuesday, so I ended up going to St. Luke's North. There the doctor told me that I, in fact, had shingles, and that the drops I had been given would have no affect on anything I had. He sent me home with a medication and told me to take Motrin. Follow up if it didn't get better. Well, it started getting better after 24 hours on the medication. Oh, then I get the bill from Northwood....$1,700.00+!!!! Un-freakin-believable! My insurance would only pay $285.00 of it, so I called Horizon and they were kind enough to get on the phone with Northwood with me. They talked Northwood into accepting the $285.00 as full payment...that is the ONLY reason they are getting ONE STAR!