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    The Dog Barn

    2.9 (10 reviews)

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    We boarded our 2 year old Chocolate Labrador Retriever at the Dog Barn. It seemed like a an awesome Kennel based on FB information. We dropped him off on Friday afternoon with a Monday morning 7:00 am scheduled pickup time. At 6:44 am Monday Morning we received a call from Kari that our dog had slipped his collar and ran away. This is day 20 and he is still missing. If you read this post please help me find my dog.

    Bea, Bob and Stella. My babies.

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    1 year ago

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    From what I'm hearing & reading from others that have boarded their dogs here, they mysteriously "go missing".

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    6 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    6 years ago

    Excellent social atmosphere for my two dogs. Clean , comfortable, and just like home - clinch included! Can't say enough great things.

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    Red Dog Pet Resort & Spa - Fenway & Mila are toast

    Red Dog Pet Resort & Spa

    (222 reviews)

    5 out 5 stars hands down. They really care about my pup and it shows. The staff greets my pup with…read moregenuine care and thats why im loyal.

    Will not be returning as myself and my dog had terrible customer service. My dog Oakley has been in…read moredoggy daycare since she was a puppy and has always loved it. Prior to going to red dog, she has gone to 2 different doggy day cares (due to relocating). People used to ask me how I knew she liked going and I told them "it's because she's always so excited to go inside and usually drags me in the door. At her past daycares, the workers were some of her favorite people. When I moved to Boston, the was NOT the case at the red dog resort. In fact it was the opposite, as she was dragging me away from the place and was visibly shaking when I would drop her off after her first couple of stays. I told the front desk person I was concerned but gave them the benefit of the doubt and simply asked they give me a call to check in later that afternoon to give me some peace of mind. Nobody called me. This happened TWICE on two separate occasions back to back. When I picked her up the second time I told them how frustrated I was and they told me that the daycare is very big and busy and they can't keep up with call requests despite being told before that it wasn't a problem the day prior. They also told me that the manager Bobby would give me a call to rectify this and after over WEEK he never called me. I have still not heard from anyone about this except for a text message from them that ended with them continuing to string me along waiting for a call. Their customer service and management seems to be run poorly and appears to be impacting the quality of their care (as evidence of my dogs physical reaction to going into their care). I am very frustrated for my dog and for myself for giving them so many chances.

    Happy Dog Pet Resort

    Happy Dog Pet Resort

    (44 reviews)

    We were looking for a doggy daycare due to our dogs isolation anxiety. When we called, happy dog,…read moreit was clear the owner loves dogs and loves what she does. She let us know about nap time and was willing to accommodate anything he needed if he was not able to rest independently. (He did great and Michelle was on top of his need the first day). We were able to get in for an interview/temperament test within a week even around a holiday And once we passed, we able to start right away. The owner is very responsive to any questions or concerns you have. Her staff love the dogs and your furry friend gets a big hello upon arrival. Our pup comes home happy but tired and ready for cuddles and rest. Also, the packages they offer are extremely fair and worth it. Thank you Happy Dog!

    The first time I brought my dog for a boarding experience here, it was absolutely wonderful. I…read moreinteracted with a young woman who was absolutely lovely to talk to, very kind and clearly cares a lot about the dogs. At the end of the stay, my dog came home exhausted and happy, and I got to see some awesome pictures of his stay. The second time I brought my dog here a few months later, I was met by Michelle, the owner (she hadn't been there the first time when I dropped off, or during the temperament test). I will admit that I made a couple of mistakes here -- I was 15 minutes later than my anticipated drop-off time (but still within the drop-off window), and while I had seen an email from her when I booked my reservation, I missed the line at the bottom of the email with the link for my confirmation, and so I missed the info that was included through that link about how to prepare his food. This is entirely my mistake, I dropped the ball there by being distracted so I missed some important information that I should've known in advance. However, when I arrived with my dog, Michelle was clearly very irritated with me from the get-go. I apologized for being late, and tried to hand her my dog's food (I had put his meals in individual ziplock bags trying to make it easier, and put these inside a plastic container with his name and instructions written on it). Michelle scolded me for bringing a container and said she couldn't accept it; she took the ziplocks out and then scolded me for not writing his name on each bag, for separating out his food when they could have done it, for "bringing rawhide treats" even when I clarified that they were completely rawhide-free (she still refused to take them), for bringing his daily medication in his pill bottle (I had used an old pill bottle of his so it would have his name and dose on it, but she kept telling me she "couldn't be responsible for getting it back to me" even though I told her that was perfectly fine), etc etc. No matter how many times I tried to apologize and own up to my novice mistakes, she just kept circling and circling with her complaints. Now, I'll admit that I'm pretty sensitive and anxiously attached to my dog, and I was so shocked that I began to tear up as she continued to scold me (this feels so strange to write as a grown woman!). Michelle either didn't take a breath to notice or else just didn't care. I completely and wholeheartedly understand that she is running a serious business here, and takes the health and safety of our dogs very seriously which is why she has these rules. I am GLAD they have these rules. However, after I apologized the first 10-15 times and told her I understood, that I hadn't been told any of this the first time my dog boarded there so I didn't realize; I would expect her to ease up. I myself work as a manager at a preschool center, so a somewhat similar field, and I cannot IMAGINE ever talking to a parent/client the way she spoke to me. After she took my dog from me mid-scolding and left me standing at the door shocked and without getting to say goodbye before my first real time being away from my dog, I ended up sitting in my car for another 10 minutes just trying to compose myself. To top it off, my boyfriend was the one picking my dog up the next afternoon; he was coming directly from working in NYC, and was worried about traffic, so around 4:45 he called on his way to let her know his ETA was 5:45 but wanted to let her know JUST in case traffic pushed it past 6:00; Michelle told him firmly "You can get here anytime between 5 and 6." This feels like a pretty rude reaction to someone who is calling you well in advance as a precaution. In the end he did arrive around 5:45, but was reprimanded for not having our dog's leash (since he was coming from out of state, I'd think it's pretty obvious why that happened, but thankfully our dog is small enough to be carried). Happy Dog Pet Resort is excellent with dogs. The other staff that I met were friendly, kind, and compassionate. My dog was very happy there. Unfortunately, it's the owner Michelle that completely soured the experience for me and has left me looking for a new daycare center. I can't justify leaving my favorite being on the planet again with someone that could be so cold and compassionless.

    Top Dog Pet Sitting & Dog Walking

    Top Dog Pet Sitting & Dog Walking

    (16 reviews)

    This is the best pet sitting service. Jessica is very nice, and very responsive to your inquiries…read more The pet sitters are wonderful and caring people. I go on vacation and know that my dog is well taken care of.

    I can not say enough good things about this company! My husband and I were getting ready to go on a…read moretrip out of the country and needed someone to watch and take care of our 7 month old golden doodle, Chloe. We searched the internet and found Top Dog Pet Sitting Service! This company were not only very responsive, including the owner, but they did an outstanding job in reassuring us that our puppy was in great hands! We started by making an account and profile on Chloe and it was so easy and user friendly! We then chose our time of day we wanted them to come and our preferences of how many times and how long we wanted the pet sitter to stay. When everything was booked, we met Cassandra and Alisha and Chloe loved them RIGHT away! That was something my husband and I really liked, is that the sitters who would be watching her, met her prior to us going away. All of this happened in a span of 2 weeks since our original plans of who would watch Chloe fell through. During the trip, Cassandra and Alisha were AMAZING! We received email updates with pictures after every bedtime visit (we chose 3 visits a day with just one update but you can customize to however you want!). Those pictures and updates are what got us through the week! It was great because the girls not only cleaned up fuzz and animal pieces from her toys, but also helped clean the containers that had her food in them. During that week, Chloe was on a special diet of chicken and rice as well as medicine and a powder probiotic. the girls did WONDERFUL with managing that entire situation. Jessica, the owner was also beyond amazing for getting back to us so quickly when it was the day before we left for our vacation and she had to be put on all of this medicine and special diet. This company was amazing and we will most definitely be using them again in the future and going to be requesting the same 2 girls since Chloe loved them so much! I cannot recommend this company enough for all of your dog sitting and pet needs!!! :)

    Pooch Hotel Newton

    Pooch Hotel Newton

    (115 reviews)

    I can't say enough great things about my experience with Pooch Hotel in Newton. Leaving your pet…read morebehind is never easy, but the staff truly make it feel like your furry family member is staying in a home away from home. Everyone is caring, attentive, and genuinely treats the animals as if they were their own. A special thank you to Talia, who consistently goes above and beyond. You can tell she truly cares and takes the extra time to make both pets and owners feel comfortable. That kind of personal attention and compassion is hard to find and makes all the difference. It's incredibly reassuring knowing your pet is not just being watched, but actually cared for and loved while you're away. Highly recommend for anyone looking for a place where their pets will be treated like family

    Communicative staff, flexible hours, attentive to our pets, and constant clean up!…read more We needed a new solution after our dog walker of 6 years, and their reference were no longer available for walks or boarding. Pooch Hotel, has become our solution for our pet needs. We have been taking our two dogs to daycare for about one month now (few visits per week) and they are doing so well! The group of dogs here is a great fit for our dogs, making it a wonderful environment for them to interact with other dogs and people. We will be testing out the boarding next, but we are very happy with the daycare! The staff answers all our questions, and they are reachable anytime. We are able to share information about our dogs' quirks, food, supplements, etc.

    The Dog Barn - petboarding - Updated July 2026

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