These guys used to be amazing. They took the time to slowly introduce my Newfie to the tools and to the business to make it a positive experience. It made a huge difference and I had the greatest respect for Jess. Unfortunately, the last time I brought my Newfoundland the owner, Mary, massively shamed me. My dog went through surgery when he was two, that they were well aware of since they were taking care of him before and after. The surgery was a success, but my Newfie suffers from the shakes when he gets nervous or does something he doesn't like. We bring him to the vet yearly and they monitor his hips and have said he's fine, but he has anxiety when he's brushed by his back legs. Jess is well aware that the shakes are simply his way to con people into not doing what he doesn't want to, he's a master manipulator. We did recently bring him to a new vet and we were going to try anxiety meds for him at his next visit. The last time we brought him we did explain that he had a couple of mats and to over charge us if they had a more difficult time grooming him. When I called later to pick him up no one answered, I tried several times. I was a little concerned as it was after 4 and they didn't typically take that long. So I drove there and they were just finishing. Mary came out hot, shaming me for his mats and for how bad he shakes and made me feel just awful. She is well aware the shakes are neurological and she made me feel like a horrible dog owner yelling about how bad he shakes. She yelled that I need to start bringing him in every 6 weeks or more, which I simple cannot afford at over $120 a visit. I still gave her a generous tip and cried on the way home. We try to bring him in 4 times a year, especially in the spring for a deeper trim before he starts swimming. Even though I was ashamed and embarrassed I trusted these guys with my Dexter so I called in May to make an appointment and left a message. I tried again a few weeks later, left a message. Again I tried and left a message with her husband to call back, no response. My husband tried to call and the lovely Jess answered, but she had to check with Mary on a time, no call back. I left another message a day later asking if they were stopping us as clients and to please let us know as it's been two months of me trying to make an appointment and Dexter is in desperate need at this point, no forking call back. At this point I'm so incredibly disappointed with this company. 6 years Dexter went to them and with his trust issues it's going to be very difficult to find another groomer, let alone someone that can support his giant weight. I just thought after years of dedication they would at least have the decency to let us no they no longer wish to see our dog so we could have made arrangements sooner for another visit. I was stupidly loyal even after Mary treated me so poorly. The crazy things is, Jess stated multiple times in the past that we do the best with our Newfie to keep him groomed between appointments, better than the other owners so this last appointment and the vigorous shaming by Mary was completely unexpected. Wish Jess the best, but I have zero respect for the owner Mary. You don't do this to loyal customers. read more

Our furbaby, Oni, has been going to A Precious Pet Resort (APPR) since he was 9 1/2 weeks old. Our pup is a cautious boy and was unsure of the staff at first, but we introduced him to Mary and her team a few times prior to dropping him off for 5-days a week doggie daycare. Our pup is now 5 1/2 years old and LOVES going to APPR. Although we now live 30 minutes away, we still take him to APPR whenever we need someone to care for him if we are going to be away for a few hours or a week. We attempted a different place when I changed jobs a few years ago to save on my commute for daycare drop off, but our pup did not adjust to this new place well. He was scared and did not respond well to the pet caregivers. We were told he hid in a corner most of the days and didn't play with the other dogs and was scared whenever a group of dogs approached him. The new place operated under a "dog park" mentality and all the dogs were grouped together during the day-our pup was telling them and us he didn't like that style. The new place had all the bells and whistles of fancy live feed cameras, indoor playground and outdoor playground, but our dog didn't care about that and didn't care to remain at the new place. Our dog responds very well to positive reinforcement, how he is being treated and how he is being taken care of and our pup is happiest when in small groups or 1:1 playtime. APPR offers this type of service for him. APPR is a family-owned business so they do not have all the bells and whistles like some other surrounding or larger places within a 20-30 mile radius, but they care for, individualized care, and are attentive to the pets they service. When our pup is boarded, we provide plenty of treats, food and toppers along with his blanket and dog bed to provide a more 'comfort of home' feel for him. We know how much he eats and what he likes and APPR honors our feeding plan and gives the measurements, food, toppers and treats that we request. We have a wonderful relationship and 2-way communication with APPR. If we request grooming and/or bathing as a part of his stay, we ask for this at a minimal extra charge. Oni has experienced both daily daycare and boarding services and he and we are happy with their service. When my husband and I travel, we know that our pup is in good hands with Mary and her team. Thank you all for taking such good care of our furbaby. My husband and I do and continue to recommend A Precious Pet Resort for daycare or boarding. A picture of his first day at APPR! read more

A Precious Pet Resort - That doggie daycare glow! Pick-up time! - Pet Sitting Near Me - Henniker, New Hampshire

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We had an extraordinary experience at Precious Pet this weekend! One of our three dogs is sixteen years old and diabetic. He requires insulin twice a day! We were in town for a wedding. The insulin injections did not match the hours of operation on Saturday! The staff stayed two hours after closing to accommodate our needs! The staff is very attentive! I would recommend this facility to anyone! read more

We bring our dog regularly for grooming and occasionally for "socializing". They are exceptional at what they do and very kind to the animals. We had friend who were looking for a caring place to board their cat and we recommended PPR...our friends were really satisfied with their experience. read more

We boarded our dog for just over a week. Our dog had a horrible experience and an email was sent to them asking for an explanation of what happened and they have refused to answer. Upset does not even describe how we feel. We thought she would be in great hands and that was simply not the case. She lost 7lbs, smelled and needed a bath right away, she had a noticeable mark on her nose that she was either hit or had an issue with another dog. I sent a photo of her nose in the email as well. The food that we provided was completely gone and charged my sister (who picked her up) for another bag of food. The bag of treats that we left was also not returned. They told my sister at the time of pick up that she was also having issues going to the bathroom and had to give her rice. We had NO calls from this location during our dogs visit, we were completely unaware of the issues that were happening. Our dog will never come to this location at all. If we were made aware of the issues we would have made arrangements to have her picked up and cared for at home. This location seems to care about the money they make during stays and not about the animals well being. I am floored that this location has yet to answer us back in writing about the experience that happened here. They have had over a week to respond. I hope others are made aware about this location and finds another means of caring for their pet. read more

This is a great place. They are warm and kind to the animals. If you're interested in grooming, you will not believe how amazing your animal will look after they are done. Our dog comes home looking like a show dog! read more

We've had our two dachshunds stay at Precious Pet for times we have to go away and have used the Resort for quite a few years. Our dogs LOVE it there and are always excited when we bring them. They pay attention to specific details about our dogs care and the facilities aren't like you are bringing your pets to a prison. They have a little room with a heated floor, not a cold cage with a wire floor. And they put them out in the play yard in clement weather. Can't recommend Precious Pet Resort more highly!!! read more

These people really care about pets! They have overnight boarding and also day boarding which we think of as a playgroup for our dog. He loves to go! read more

I've been taking my pups for daycare for about one year and won't go anywhere else. My boy dog is still young and very high energy, but the wonderful staff never balk and always seem happy to see him. I tried taking my dogs to a different, well respected day care that was much closer to my new job, but neither seemed especially happy about it. So, now I drive an extra half hour to work to take them to see Mary, Jess, and Sierra. I can tell by the sounds they make driving up Old Concord Road how excited they are to go to day care. Not only are the staff and facility really high quality, but it's also very, very obvious how much the staff enjoy their work (plus it's pretty inexpensive). We've also boarded our dogs here, and they seemed perfectly content and well-loved in our absence. If I could give them 10 stars I would!! read more