Good: Took my poodle mix for groom here for the first time and the overall experience was fine…read more Staffs were courteous. Picked him up after 3 hrs. Was charged $68 which is quite standard. They include nails trimming, anal gland expression, bath and cut. Nails were trimmed smoothly which i asked for. Bad: my dog would return home the first day and start to scoot. We noticed redness down his butt but it wasn't as bad since it was the first day. Over the last few days, we noticed he was very bothered and now there are scabs. The redness was deeper too. Called the groomer to tell them to put a note for future reference, and the receptionist was quite defensive and said it is normal with razor burns. She did not apologize right away until later in the call, which i don't appreciate.

My dog was scheduled at 11:30 am. I walked in with her, and there was like 10 other dogs in the…read moregroomer. A few getting groomed, most in kennels. Then they told me it would be 3-4 hours. I figured bc she's a big dog it was just a long thorough process. I called 3 hours in and they hadn't even taken her to bathe yet. She'd been laying in a kennel for 3 hours! The grooming was fine but nothing exceptional. I won't be going back there.

My husband and I were staying in Sedona and scheduled a tour in upper antelope canyon. We needed…read moresomeone to watch our dog-son. I searched for a place to leave our dog for the day, and I came across Bed Bath and Biscuits Pet Resort online. It had such great reviews that I decided to give it a try. As soon as you pull onto the property you can tell that it is a place that loves animals. It is spacious and each dog has its own room. There are also gated outside spaces for the dogs to run freely off leash. There is the option to have your dog play with other dogs of their size, or have outside time attended. Our dog had a window and TV in his room. I received a photo and update regarding him while he was there. I'm so appreciative that I found them. They took care of my baby and I would take him there again in the future.

Excellent. Worked with my two pups who are anxious and made them feel cared for while we were out…read moreof town. They came home happy and calmer than before. Thank you!!!

This groomer works by herself. I've asked six groomers now to give my dog a haircut I want him to…read morehave. She did it with ease. If I could give 1000 stars in this reference I would. If you're coming to Flagstaff and you have a little pup that needs to be groomed I highly recommend this groomer. She truly is amazing

I'm a major helicopter mom and was so terrified to try somewhere new for my beautiful Brussels…read moreGriffon as I was visiting my parents in flagstaff but they assured me that pro groom always did great work with their dogs- The owner knows breed standards for cuts and made my Hank look SO cute and not overly shaved as most groomers do. Their price is great too. I'll be coming back whenever I'm in flag! The time for the cut was a bit long but I didn't have an appt and good things come to those who wait!

I will never go anywhere else. Period…read more I have tried almost all of the other grooming places in Flagstaff. No one seemed to be able to handle my dog with grooming. My poor pug had previous surgery on his paw, and getting his nails done was always a catastrophe. After my first experience with Our Dog Wash, it was like night and day. All the women there have YEARS of experience and really know how to handle a needy dog. (PSA Robbie is the best!) They are experts with what they do and always do such an amazing grooming job, despite being busy. I get him groomed monthly, and they have zero problems doing his nails!!!!! He also gets anal gland release, full bath, and ear clean. Additionally, my dog doesn't cower in fear going inside, he actually wags his tail and walks right back with them! They are so sweet towards him. I now have my family going here as well, and we've had nothing but great experiences. Thank you for taking care of my baby!

I chose the package of diy wash with nail trim which was marked as $12. There were no plus before…read morethe pricing which would consider as additional. They charged me extra because of diy wash when it's included the package and wasn't even marked as additional. Fix your menu if you want to charge for extras... thanks a lot.

Kingsmark kennels are the epitome of animal care and kindness. Not only do they take the utmost…read morecare of my mothers animals when boarding, but they have been so generous to myself in times where I needed care for my cats and offered without a second thought. I can not recommend this company or staff more. Their efficiency and kindess for people is beyond what anyone could expect, and I can not recommend them enough. Thank you, kingsmark. -Emma

ATTENTION DOG LOVERS!!!! Please do not take your dogs to this facility.... And here's why…read more... I have provided my dogs vaccine records not once, but TWICE, to this place and guess what they do? THEY LOOSE MY PAPERWORK AND PROOF OF EVERY VACCINE THEY HAVE!! I took my dogs there TWO week ago and everything was fine..... I tried to take my dogs in this morning, and was DENIED because they claimed they had no proof of vaccinations my dogs got, and they claim my dogs have never been here.. LOL WHAT?? I'm sorry but, get it together, Kingsmark Kennels........

amazing staff!! hands down the best customer service in a long time and so many great vetted…read moreemployees.. Sam Matt Jake Tina Your all wonderful and i can't express how grateful i am to be able to bring my 20 year old service dog Michi to get groomed with Bailey she was so sweet and attentive to my 20 year old dogs issues as she can't see well or hear now or stand up long . Thank you for having a great work ethic and it truly shows you all CARE about all the animals. She is really 20 and after she visits any petsmart she is so happy to be groomed and a few pictures attached while she is working at my salon in scottsdale Thank You all for the best pet care and service your all valued Humbly Tk Thank you from another pet whisperer your all appreciated!

Some beautiful cats to adopt there. So friendly and they walk right up to the window and talk to…read moreyou. I hope they get people in there checking them out. Every time I come in here, I want a bird or a fish. So many cute birds today. I also saw a gorgeous funky chameleon. Check out my pics. He's $72 dollars and so interesting!

I just want to thank Dr. Lesser and the whole staff at Aspen veterinary! You guys were just…read moreterrific! From the minute I arrived till the end, all I saw was professionalism, compassion and competence. I am so happy that I chose to use your services and even though I live in Phoenix, it is nice to know that every summer when I visit Flagstaff, that I have great veterinary support. To the owner of ASPEN: You should be very proud of the excellent staff that you currently have. Thank you very much.. Bobby

Very poor customer service. I woud not take my animals here. We had a canine emergency at 5:00PM…read moreand their phone message said they were in a meeting. So we waited over half an hour waiting for the meeting to be over. When we saw their staff leaving in the parking lot my wife stopped one of the cars and ask for help. The staff person we talked to said we don't do emergencies. We went to Continental Animal center and they handled our emergency in a professional manner. Our dog got quilled by a porcupine. We needed the quills taken out. This Aspen Vet Clinic has a great web site but its not true. We have been customers since Dr. Conley Westover statred this clinic (over 30 years ago) and i'm sure he would not appreciate the lack of service we got.

Today was our first mobile grooming experience and chose Shelby because of her amazing Google…read morereviews! Highly recommend her-she's very sweet, professional and even my 12(?) yr old abused shepherd rescue liked her. Huge plus! Sandi has never been groomed so well and we have found the perfect groomer!

From the owner: As the owner of Shelby's Mobile Pet Grooming, I absolutely…read morelove what I do. Mobile dog grooming allows me to provide convenient, stress-free grooming services right at your doorstep, ensuring every pet feels comfortable and cared for. I feel incredibly grateful to be part of the Prescott community, helping pets look and feel their best while making life easier for their owners. It's more than just a job—it's my passion, and seeing the joy on both pets' and owners' faces is the best reward. Thank you, Prescott, for letting me care for your furry family members! Call today to book an appointment.