Well start with the physical location is closed. (I'm actually ok with going to someone's home but…read morethe website didn't mention this and there is no discount for loosing the salon experience)I called to make an appointment, the website as well as a pretty large poster on the previous* location prices sew ins at $85 and another for $135. I get a text back. I say I was referred by the woman who normally puts in my hair as she is no longer in business, I explain I want a full head of sew ins and I have hair, I also add in I'm white. That's important our hair is different, it takes more time and sometimes products the salon wouldn't normally have on hand. ( supply and demand I get it so I have no problem bringing it) she offers me braidless (at $300 lasting "4-16 weeks"... whaaat? That's a pretty vast amount of time) saying that braids will only last 3-5 days. Being in the industry 12+years specializing in ethnic hair with my first 7 professional years in an urban salon, and having sew in hair by braids almost all my life I can only come to these conclusions, she is inexperienced (judging by the store front I don't believe this is the case) didn't want to deal with the difficulties of my texture hair, or just wanted an upsell. I'm not one for bad reviews. I always try to find the positive even in a lack luster experience. The only thing that I can find here is that her texts seemed polite. I wanted to add for anyone unfamiliar with hair additions that braidless sew ins definitely wouldn't be a good option for me. Here are the reasons one my natural hair doesn't have a coarse texture so the micro beads ( a plastic hole that you clamp down) would easily slip. Two I bleach my hair and three I have shorter hair ,micro beads are only recommended for longer healthy hair. Lastly this type of extension can't be pulled up. A dream catcher or fusion would be more appropriate, longer lasting as the same price

at Taryn L. I dont…read moreunderstand why when CAUCASIAN people go to ethnic salons they assume the are suppose to pay PENNIES for hair extensions but when go to a salon of they kind they have no problem paying $1000 for location, looks and it still wind up looking like CRAP after completion with tracks visible, also braid-less last 2-6 months. Do your research of Pretty Girl Weaves. She has been in a storefront weave salon business 10 years ALONE living comfortable, driving foreigns, etc she seems to be doing very well for herself. She down grade because it made more sense to her being that she worked alone for so many years and was tired of the waking and opening up her successful Weave Studio. I have witnessed ZERO booth renters at her studio my 6 years I have been with her which is something I have never seen in any salon / Albany, NY hair salon business, and that alone speaks a lot for Lisa @ Pretty Girl Weaves. Sincerely, a 6 Year faithful Client of hers

I can't even give these people a 1 , let along a 5 star .. they get no stars! they are so rude!!!!!…read moreand the shop is dirty... they don't know what your talking about , I showed them a picture of what I wanted and they said they u det stood but did not!!! they still tried to do my hair even tho they showed me the twist / they were doing which was wrong. they just are so pressed and worried about the money , they washed my hair for $20 did not use any special shampoo or conditioner and then put this black sticky nasty cheap gel on my hair which then I had to call me mom to come to the shop they just wanted to keep going .. I told them to stop but they wanted the mo ey so bad .. my mom came and told them to stop ! she said she would charge for the wash! then let me leave with half hair in black sticky gel!!! these people are rude!!!!! and then had the nerve to be acting like they were praying in the other room but rude and tried to hold me hostage why my mom went to get her credit card from the car . I guess they thought that we were not going to pay for thwm washing my hair .. which again I left with tons of black gel in my hair! them people do not kno me what your talking about only money !!! and then there mean and rude!!!! and they talk about you while your sitting there and amongst themelves, that s so rude , disrespectful and just ungrateful. people come to your shop to get serviced and you have a problem with them. DO NOT GO HERE!!!!!! to treat a kid this way and then they have people gambling outside and drinking and smoking right in front! so unsafe !!!! they get no stars... throw the whole shop away!

Great place call # for an Appointment and ask for Joanne she has been cutting my hair for years.read more

I have had my brows done, and two touch-ups. Brittany is truly talented, a Capital Region industry…read moreleader -- she understands the dynamic of brows and a human face, and executes her work immaculately. She is also gentle and an absolutely sweet person. She constantly checked in to make sure my numbing cream worked and never irritated or overworked my skin. I had light blonde, sparse brows and she turned them into something that added symmetry and dimension to my face in a way I didn't know brows could. I have so much more confidence and am no longer battling with my brow pomade. Her work speaks for itself, I highly recommend visiting her instagram page and observing the brow transformation magic! Additionally, I have had no issues getting in with her. I know she has always been super booked, and when the COVID shut down everything many professionals had to cancel existing appointments, which caused a total chaos in schedules if they were already booked out months in advance. B. brows is worth the wait, if you're lucky enough to get in with her when her books are open -- all the greats are!

The customer service here is seriously lacking. Good luck getting a professional and timely…read moreresponse from Brittany. You'd think that a business that was shut down from COVID would be thankful to its loyal customers and eager to take on business, however apparently B Brows is so busy that the owner, Brittany, doesn't see the importance in providing responses to her clients. I had to follow up with her for weeks regarding an appointment and then she was rude to me for following up so many times and asking for a response. There are many micro-blading businesses in the Capital Region and I'll take my business someplace else where they actually appreciate their customers.

First let me say I'm very nervous to have anyone I don't know cut my hair, but I went to this…read moreestablishment from a recommendation of a friend. I must say I was very impressed I had a 1 o'clock apt the shop was clean beautifully decorated and pleasant.I showed him a pic of a style I wanted and I had to say no more. When I was in his chair it was all about me he knew exactly what I wanted and did his thing. Needless to say I walked out impressed and I'm very happy with the outcome of the cut it was picture perfect ,literally.I'm so glad I've found my new stylist! I highly recommend this establishment ! If you are looking for great service and to walk out happy & feeling great go here he's truly amazing thank you JZ I love my new look

Victoria is truly the best in the business. She is a pure genius and an exceptional brow artist who…read moremade me feel so comfortable throughout my appointment. The business is a family-run which makes the experience even more special. You can tell they genuinely care about each and every client. I highly recommend Victoria--you will not be disappointed.

Victoria is amazing! My experience was well beyond my expectations. Being a 57 year old child of…read morethe 80s who over plucked and also happen to ha very light hair, it's wonderful waking up with defined eyebrows each day. I highly recommend giving this a shot.

I have been going to this hair salon for the past two years and get an amazing hair cuts and…read morebeautiful high lights with hair stylist Marcy . Very professional and extremely experience hair dresser

I went here to have my eyebrows done they dropped wax over my eye, not only did it burn me but they…read morepulled my eye lashes out. I called spoke with the mgr they wouldnt give me the owners number or corp. she took all my info and told me she would call me back i haven't heard anything and every time i call no one can talk to me!

I recently went for a free consult with Marti about getting permanent makeup applied to my…read moreeyebrows. After which I scheduled my appointment. Marti was very professional, knowledgeable and explained the entire procedure. The color she would recommend, price, a followup and any possible touchups or additional areas of my eyebrows that I would like filled in was included in that price. I am very satisfied with the results and have gotten many positive comments on my "new" shaped and filled in eyebrows! Would definitely recommend Marti, and thinking about permanent eyeliner next!!

Marti did my eyebrows they came out amazing! She is patient, kind, funny, detail oriented, clean,…read moreprofessional, the list of great things goes on. Definitely recommend Marti!

Jade's Hair Envy is hands down one of the best hair salons in Albany. They have some of the top…read morestylists in the area. They not only style your hair but take the time to consult and treat your hair as well. It does not matter what you need done to your hair - They cover everything from weaves to locs. I've been going to Jade's for a long time and they have handled every hair phase beautifully. I can personally recommend Michelle and Katrina as they have been my stylists over the years. Everything from fixing a bad haircut (gotten someplace else), repairing hair I damaged, seamlessly transitioning really short hair into long hair - while still keeping the cuts SUPER cute, weaves, crochet braids, my transition to natural hair and it's styling and lastly the install and maintenance of my locs. Oh and color!! LOL Jade manages to foster a culture and atmosphere of a family establishment while keeping everything professional and efficient. The online scheduling system is great. I love the reminder texts and emails!! You will not be disappointed.

Haven't been to the salon for a while, but definitely looking forward to returning. Very…read morecomfortable atmosphere.