I'm afraid I only had one session due to an injury. He used a no nonsense approach by training me!…read moreI had trouble with her not walking well on the leash. His lesson in that was very helpful. He gives lots of tips for understanding the dog's behavior before you start practicing. I was glad I found him.

Always have had the best service and I'm a repeat customer with all our babies. Very convenient and…read morereasonable priced.

What a joke. SCAMMERS. I had an appointment to take my goldie to Bark Avenue as I have done on…read moreseveral occasions before. I scheduled on a Monday and canceled on that Tuesday morning as she is deathly afraid of thunder and lightning and that's what was being called for. I rescheduled for Thursday of the same week. I was informed that the groomer charged $40.00 for a cancelation fee even though I rescheduled her for 2 days later. I arrived Thursday and was informed at the desk that I had a $40.00 late fee from Tuesday and could pay it when I picked my girl up. I arrived to pick her up when she was finished and was told my total was $20.00 more than what I was told at drop off. I questioned the additional charge and was told that the cancelation fee from Tuesday was $60.00, not $40.00. It was in the computer as $40.00 at drop off and changed during the 1 1/2 hours she was there. I argued the increased and also pointed out the young girl sitting behind the cashier that she was present during the conversation (who I think was the daughter of the lady that quoted the $40.00) but heaven forbid she speak up. What a joke!!! This place scams you for money. BE CAREFUL!!!

Visited Dr. Young on Monday an hour before they closed to get some flea medication for my three…read moredogs. The Vet only spent a few mins with my girls as I expressed my concerns about some dry skin. He gave no recommendations or medication for her skin. I was promptly sent to the front where they told me my bill. I was surprised at the amount so I asked about the meds and how long it last. They said only a month. I requested something that would last longer since I was shipping out in a month. They finally gave me bravecto which last 3months. I then had to write two different checks because the woman upfront wasn't paying attention to the total nor was my bill itemized. I have no idea how much the visit costed. I called before I showed up and was never informed that they only accept cash or check. Would have been nicer to know that before hand. Walk ins are convenient but there is no compassion at the front desk.

I love this place! Yes I have to wait if I don't come early, the place gets packed at times. I used…read moreto take my dog for his check up & shots. The price is more than reasonable. Dr Young really loves animals otherwise he would overcharge like most vets do. He's kind & compassionate & his staff has always been so great. Being such a busy office the folks up front won't be chatty but they know what they're doing and more pets have shots bcuz he's fair.

They took great care of our toy poodle when he was so sick!! Everyone were very friendly and…read moreprofessional!!

This an unusual post but very pertinent to show the level of care we received and still receive…read morefrom Animal Care Center of Salem (ACCS). We moved in late June to Tennessee. Our dogs still have their rabies tag from ACCS. One of our dogs wandered off in our TN neighborhood and one of our neighbors found her. She called ACCS and let them know she found a dog with a rabies tag from them and the receptionist at the desk looked up the number and contacted us. If that isn't above and beyond - I don't know what is. We miss our ACCS family and if we come back to the Roanoke/Salem area will use them to care for all of our pet care needs. Thank you so much!

Used this place recently when I went out of town for a week. They met me at my home to sign paper…read morework and check out my cats and their routine. They stopped by 2 times for 30 minutes while I was away to scoop the litter box, feed, and give water to the cats. I got text updates and photos while I was away. I was able to leave the $32 for them in my kitchen. They were wonderful

I just can't say enough good things about Paw 2 Paw. I'm very picky about who takes care of my…read moredogs. Trent, Allison and Steve are wonderful! I've been using their services for several years now. They come every day for midday potty breaks and sometimes when I'm out of town. Everyone is great to work with and ready to help out at a moment's notice if possible. I never worry a bit when I'm gone, because my dogs are in the best hands! I get fun texts during the day when they come by so I know the dogs are well. I highly recommend this company. You will not be sorry. Excellent service. Great prices. Trustworthy.

I'm simply reviewing based on their kindness and understanding. We were in down only for a few days…read moreand our dog had become way too stinky. The woman on the phone was super nice and said she would wait for us but from where we were, it would Take 45 minutes to get. The address on yelp is wrong. They are at 2030 hardy road. But still have the same phone number.

Not Going Back and DO NOT recommend. I had an appointment to board my dog. When I showed up the…read moredoors were locked, lights were off, and no one was there. We were supposed to go out of town and they cost me over 200 dollars. We had to cancel our trip and missed a family event that was import to both me and my husband. I do not recommend them.

I had my puppy groomed at pet wash today, because my usual groomer had a 2 month wait…read more What a horrible grooming job! The fur on his ears is chopped up and uneven. His beard has no shape, just straight across! His nails are so sharp he scratched me as he clung to me trying to get off of there. The worst part is that he reeks of smoke! Cigarette smoke!! Gross! I've never! I wish I had waited until I saw him before paying, and tipping this horrible "grooming". It looked like such a beginner job!

I just recently brought my two best friends for baths and a trim. Both pups were so happy and…read morelooked wonderful. My shepherd was shedding something awful. I tried the upgrade shedding shampoo, it worked great! I was amazed!! The gals were friendly and really sweet with the dogs. I will definitely be back and this will be my new go to Groomer!

Kelly is incredible! We were in town for a graduation and wanted a daycare for our dog since we'd…read morebe busy all day with family events. Kelly accommodated our last-minute call and even offered for him to stay overnight if there were any issues with the hotel. Kelly did an exceptional job grooming our Shih-Poo, especially cleaning around his eyes. Kelly sent pictures and video of our pup while we were away, and it was clear he was loved by her and her children. She clearly knows a lot about dogs and was extremely professional, getting our vet information and asking about any medical issues that she needed to tend to, which included giving him medicine at a certain time. We picked up a clean, very happy dog who was sad to leave his new friends! We are so happy we found her and are only sad that we don't live close enough to see her regularly! Thank you Kelly

I took my 13- year old dog for a groom at Barks and Recreation. I was thrilled to see little…read morecorrals for the dogs instead of cages. Daisy had socialization in addition to her groom. I was very pleased with her haircut-she looked like a puppy! Thank you, Kelly; we'll be back!